Beck Hitz AG in Klosters-Serneus

We know and love the Höhwald restaurant from previous visits. We were very excited to see what the new chef Thomas Graef would serve us. The long journey was worth it. Both the wine and menus are excellent. A mix between Alpine and Austrian cuisine with lots of fish dishes. But not only that, the onion roast and the Kaiserschmarren were also worth the trip. Although the restaurant was busy, manager Mara Graef found time to chat briefly with each guest and point out hidden dishes. Everything is fine. It was a successful trip and we look forward to another visit

This hotel is absolutely perfect! Cozy, clean, modern, full of activities, kids friendly and personnel is extremely kind. I recommend it 100% and will certainly go again.

Treats people extremely unfairly and denies Seevice

Situated at the foot of the ski run back to town, it's the most convenient (only) spot for immediate Apres Ski oncen off the snow for the day. Sprawling outdoor area is more about convenience rather than elegance or 'chic'. Notably in Klosters, many of the skiers take the main Gondola back down, thereafter when heading back to thier accomodation directly, as the Gondola base station is "ahead" of Graströchni , limiting considerably the "footfall of skiers" on thier way home. This makes it less busy in comparison to other Alpine Resort's "bottom of the run" bars/cafès. In addition of the lack of a DJ, nor enticing foor /snacks, nor any great views, nor any exceptional Decor (furnishings is rather basic); overall, the ambience is rather lacking in comparison to the equivelant elsewhere on the Alps.

One of the best hotels i have stayed in in Switzerland, from the beautifully decorated and very comfortable rooms to the wonderful little spa and excellent service.