Downtown Burger in Monthey

I've been coming regularly for years (since the opening in 2014 in fact) and the cuisine is always top notch. Despite this, there have been several major downsides for some time: firstly, the service. It seems that all the waiting staff (who were from the region) have been replaced by staff who speak little French and are poorly qualified for the service. As a result, the wait is sometimes long to be placed or ordered. We went there on 03.28.24 as a couple and had to call the waiting staff 3 times to be offered a table. One of these people actually had headphones which I find more than strange for service staff. The atmosphere is much less warm and welcoming (this is only my feeling of course), and I must admit that when I tell the waitress that I have eaten enough and she says to me "you would like to have a dessert for me" and insists twice, I find it a bit heavy... Finally, I have the impression (once again I don't have the precise figures and quantities in mind), that the size of the burgers has decreased - inversely to the prices which have increased. In short, still one of the best burgers in the region but which is losing its appeal because the service and welcome are only very average. Please note that I am writing this comment with a constructive aim, I like this restaurant and it pains me to see it losing quality on points which were once its strength. I am very willing to exchange and share my experience if necessary.

I was forced!! (I'm kidding) Excellent concept and certainly the best burgers in Chablais! 🍔😍

Incredible quality burger! Unmissable restaurant 😍

Superb first experience in this lovely family restaurant to which we will return without any hesitation! Superbly made burgers, both in terms of flavors and very careful visual appearance. Cuisine with very fresh, high quality products. The salad is super fresh, the meat very good and very digestible, the fries are homemade and very good (soft on the inside, crispy on the outside). The teas are organic and quality. The desserts are also very good. There is a lot of love in this kitchen and it can be felt and seen! The service is lovely and very attentive. You are welcomed with great gentleness and kindness. Particular attention is paid to every detail. The restaurant is impeccably clean! Flawless, we recommend!

Today we tested the downtown burger in Monthey. In the course of a desire for change and to eat good burgers, we came across their page by pure chance. Just the map made us salivate and then we said let's go. We tested the Chef's Burger, the salmon burger and the umami burger and how can I say a real killer, all three are equal, we couldn't determine number one of the three because it was so good. In terms of dessert, the Ragusa pie and the homemade summer cheesecake felt good, the vanilla smoothie with whipped cream made with a siphon and not an industrial bomb 👍. Clean room, attentive and welcoming staff. Extra sanitary facilities, first time I've seen hygienic protection (towels and tampons) available in the women's toilets, it's really cool. In short to say that pure chance made us come across a great restaurant and a new address for our meals ;) thank you downtown team 👍

Very good burger, even to take away :)

Great place !!! so nice to take a drink !

The decoration of the restaurant is really beautiful and well suited. interesting cuisine. I'm not a fan of fries in general but here... I'll let you discover...

Super good but the prices…. Spend 50 francs for a burger, fries and a coke

Great thank you for your quality

One of the best burgers of my life!

Too expensive. Not very welcoming atmosphere (even if the new waitress is very nice) The burger was good but I came away feeling nauseous. For 6.- extra, the fries, although good, are not enough given the price

The best address for Burgers in Chablais! Local and quality products! There is something for everyone and even for children with the mini!

Magnificent restaurant! The burger there is incredible. A little expensive but all the products are of quality and it shows

Excellent burgers, homemade fries, excellent service, very clean and tidy establishment.

We have fun with our neighbors. ;-)

As a duo with my son that day!!! We were very well received. Burger at the top!!! I recommend 😊

One of the best restaurants in Monthey, undoubtedly the best burger in the area.

While passing through for a concert, we ate the meat really well and perfectly rare. No hesitation, it’s the awesome burger spot..

Very good quality food and super nice staff. My boyfriend and I don’t eat bread (keto diet) and they created burgers without bread specifically for us! It was delicious. Loved the fact they adapted to our food habits 🤍

Best burger you will ever eat in your life! Everything is impeccable, the service, the cuisine and the welcome. The products are quality and local, congratulations to the whole team and especially to Nicolas and Marilia! I highly recommend it !

Always fabulous! The burgers are excellent. Every time I am in Valais I stop by their place because they are so good. The welcome is excellent, always smiling and the homemade desserts are very good. I recommend !

Relaxed place, good atmosphere, very friendly service, a super smiling waitress, great for children! Very good burgers! as usual 👌

Incredible restaurant with attentive service and UNDENIABLE quality! These are the best burgers, with fresh and local products, cooked with love and passion by Nicolas and Marilia. You won't be disappointed, go for it! 🤤

We arrive in this small restaurant where a warm welcome awaits you. After having had time to study the menu which can only make your mouth water, here are the burgers. Each one more succulent than the other. I highly recommend this restaurant. However, don't hesitate to book.

Very good burger, but a little expensive. A waitress did not understand my order and forgot to add a steak to me. But coffee was offered.

Always delicious, friendly, warm, welcoming, a pleasure to have a place like that. Thank you

Very good quality dishes, nice atmosphere

It's a nice place, there is choice and the prices are adequate. Loyal and numerous customers. On the other hand, I regret that the “chicken burger” has too much curry sauce which hides all the tastes and overflows. Also, I would have appreciated having more onion confit because I saw it but didn't taste it. The salad dressing, although very good, is too salty. Nice plate and generous quantity.

From the start I loved them! Always on top ! Continue !

Very nice place, excellent burger! Some of the staff are very efficient and friendly

Excellent burgers! Top notch services and waitresses (for now). Great discovery!

Surely the best burger in Valais! Excellent cuisine, well done to the cooks 👌 But one thing must be made clear: the service team is super competent! Which is becoming rare these days and it’s really nice to see an organized team! Thank you again we will come back 😍👍👌

Good location, pleasant atmosphere with superior service. Typically plentiful and delicious food.

Honestly nothing to say, it's so excellent

The best burgers accompanied by a delicious salad. 👍

Best Burger I've eaten. Very pleasant atmosphere and warm staff.

Really excellent meat, superb toppings and sauces to die for. In addition, super friendly staff

Best burgers in the universe 🌟🌟 with top waitresses!!

The burger is good, but logistics suck!! ordered menu small by mistake, then when I try to order a second burger but only the burger I am refused to sell only the burger.

Nothing to say. It's just toooooooooo good

Best place for burgers in French-speaking Switzerland by far! Fresh quality products. The choice of burgers will suit everyone and the desserts are delicious. Friendly staff, pleasant atmosphere. I recommend with my eyes closed 😋😋😋

Very good burgers, but at great prices. (most expensive single burger CHF 41)

Really nice place, where you eat well!

Something CRAZY, in my opinion the best Burgers in the region. The service is fast, the staff is friendly, the quality of the products is always there, the products are fresh and local and the Burgers of the moment are always wonderful taste discoveries

Honestly one of the best burgers!

A hidden gem in Monthey grills the best burgers. Satisfy your sweet tooth cravings with their creamy cheesecake, an absolute must have.

That's Burgers! In the center of Monthey this place will revive your taste buds, what a treat and a great discovery. The beer list is also excellent. Plus the staff is very friendly, reservations not possible

The Top of the Top ♥️♥️♥️ spooky

Amazing burger, cheesecake was insane and chips were perfect!

Excellent burger as we like them, with impeccable service from 2 charming ladies!!!

The best burger I've eaten. So far I haven't found another one that could dethrone it. Burger fans, this place is a must. Nice restaurant, decent service, EXCEPTIONAL CUISINE

Local burgers with impeccable taste and quality, top service thanks to a passionate and attentive team. In short, don't pass through the region without stopping by, you will never be disappointed!

Very good, as a family it’s still a budget. But hey they are so good that we are going back

Without lying, the downtown burger is the best burger I've eaten in my life!

Excellent hamburgers, juicy as we like them! Prices however quite high but not disappointed.

Best burger I've ever eaten! I recommend 100%!

Well received and very good hamburger, inexpensive but good quality

Thank you for taking my opinion into account. I must say that your food is excellent and that I always enjoy eating in your restaurant despite the misunderstanding in the evening, they refused to serve me at the table, it is no longer never happened thank you again for your great cooking 8:15 p.m. AND WE REFUSE TO SERVE US ON THE TERRACE. VERY COMMERCIAL to answer you.... I sincerely hope it's a joke, because YES your waitresses refused to give us a table outside, these were certainly tidy, we were told that from 8 p.m. you tidy up the terrace, but it costs nothing when we ask to bring out a table for us! especially since it was still early and the weather was nice, we could have eaten outside. If your employees don't have the honesty to tell you that they didn't want to set a table for us outside, that's your problem, but don't come and call me a liar. I like your restaurant and I often come to eat there and that evening despite the refusal to let me eat outside, I still took burgers to take away which I sadly went to eat AT HOME with my friend... ...

Excellent ! Total mastery: cooking, marriage of different elements and flavors... very high quality products. I would give 6 stars out of 5 if I could

The welcome is great, the premises very warm. The burgers are to die for, delicious. We had a great time. 😉

The Burgers are of very good quality. The decor is very nice as are the staff. Closed on Sunday and Monday, the rest of the week interspersed hours.

We came to dinner at the burger for my son's 20th birthday before going to the theater. We had to wait 40 minutes before being served, despite my emails and special requests for this event. then we had to eat quickly because the theater was about to start. In the middle of the meal they put two people at our table...!!!, we had to squeeze in and have the pleasure of listening to their conversation out loud...in a very exotic language. they forgot to put the candle on the burger... as I had asked them by email... stressful atmosphere, stressed servers, queue in the establishment and outside.. thank you the atmosphere It’s certain that we won’t be seen there again!!!

If you want to eat exquisite hamburgers, this is the right place!

Great restaurant with a very nice design. The burgers served are very good and plentiful.

Always a treat to eat there, for me it is the best burger and yet I have eaten them all over the world, the quality is there and the service is top notch.

Succulent, hearty and pleasant.

The foie gras burger is so good! Super nice and super good

THE gourmet and local burger par excellence, at really fair prices and in a nice atmosphere. Everything is homemade and it's a real family affair! The only downside: the very limited opening hours. Absolutely worth trying, making sure it's open...

As always, a great and friendly team. Magnificent burgers and plenty to eat. Recommended if you want a good burger.

Brugers at the top of the best, all the products are excellent, really nothing to complain about. We were well received and the staff were very friendly. Parking 5 minutes away. Please note that it is not possible to reserve. A must-see address!

Always on top! Welcoming and smiling service! Excellent address!

Came with my cousin from Canada who does not have a QR code but proof of vaccination by paper (they are late there on this point): categorical refusal at entry because GastroValais only accepts QR codes. Okay, we understands (even if we had no problems until mnt), but the girl almost attacked us and frankly not friendly for a penny. Too bad, it was a good address, until this m**** welcome.

Of all the burgers I have tried (there are many), this is the best burger in French-speaking Switzerland. He dethroned the double R in Yverdon

Very high quality products. Flavors and creativity that have nothing to envy of great cooks. THANKS

The visit was very pleasant and the burgers were extremely tasty! There is also a very tasty vegetarian version! In addition to the burger, the menu includes a small salad and enough French fries.

Several times I go there, always very well received, Friendly staff, for me the best Burgers I recommend this place to everyone.

Very nice place, good burgers. Try the Ragusa pie.

Very good I loved it and my children too the quality and the price top I recommend it

Me who didn't really like hamburgers, delicious. Well served. Beautiful presentation. Impeccable service. Friendly.

A delicious time in this restaurant, very very good burgers and low prices!

très bonne nourriture , je recommande

Stunning !!!! Best burger ever!

The best of the best when it comes to burgers

Very good burger, the best I have eaten I would say

Première expérience, belle surprise. Hamburgers très bons, frites maison. A refaire, les yeux fermés Merci à vous

Les meilleurs burgers très, très loin à la ronde et une équipe super sympa !

Meilleur burger de Suisse romande, sans conteste. Qualité des produit, créativité, originalité : tout y est

Joli cadre, service au top, mais surtout les meilleurs burgers de toute la région ! Toujours un délice, je recommande.

Le lieu est super et les hamburgers sont très bons, mais je suis très pessimiste dû aux animaux qui sont acceptés et pas uniquement dans ce restaurant mais dans beaucoup d'autre également, c'est quand même dégeulasse rien qu'au niveau de l'hygiène d'avoir un animal à côté de soi durant le repas. Si cela peut changer vous aurez beaucoup plus de client satisfait car beaucoup de monde pense cela tout bas, alors je vous le fait savoir tout haut. J'en ai fait l'expérience et je connais d'autre personnes qui sont d'accord avec moi, nous n'irons plus dans ce restaurant dû à mon explication, malgré la bonté du personnel et de la nourriture. bonne journée

Si vous cherchez LES Meilleurs hamburger sur terre c est l adresse qu il vous faut 🍔🍔🍔👍🏻😍

Les meilleurs burgers que j’ai mangé. Jamais déçu alors qu’on y va régulièrement. Attention, on ne peut pas réserver, il faut y aller à 18h30 pour trouver une place car c’est toujours complet à partir de 19h00.

(Traducido por Google) Un placer venir a comer a este lugar. Las hamburguesas son simplemente deliciosas y, francamente, ¡se siente bien comer hamburguesas caseras! ¡Una dirección imprescindible en Monthey! (Original) Un régal de venir manger dans ce lieu. Les burgers sont juste délicieux et franchement cela fait du bien de manger des burgers fait maison ! Une adresse incontournable à Monthey !

Le Hugo super bon à mettre à la carte. Merci

(Traducido por Google) ¡Absolutamente demasiado bueno! Hamburguesas de muy alta calidad. Buen ambiente pero no muchos lugares. Acceso a pie. En coche es necesario aparcar en otro lugar. (Original) Absolument trop bon ! Hamburguers de très haute qualité. Bonne ambiance mais pas beaucoup de places. Accès à pied. En voiture est nécessaire garé ailleurs.

(Traducido por Google) Han comido super bien (Original) Ont mange super bien

Cadre très fast food à midi mais prix très restaurant ...

C’était très bon, l’ambiance est top les serveuses sont très agréables et sympathique. Je conseille fortement

(Traducido por Google) Personal super amable. Servicio impecable. Relación precio calidad superior (Original) Personel super sympa. Le service impeccable. Rapport qualité prix au top

(Traducido por Google) El mejor restaurante de hamburguesas de toda la región lo recomiendo a todas las personas que viven en Monthey y la región de Chablais y a todas las personas que pasan (Original) Le meilleur restaurant de burger de toute la région je le conseil à toutes les personnes qui vivent sur Monthey et la région du Chablais et tous les gens de passage