Le Restaurant du Puits in Neuchâtel

I spend my breaks there with great pleasure

Problem to be resolved: we are waiting to see the resolution of this one but for the moment we are very disappointed. We placed an order on a Saturday at 7:51 p.m. directly on the site and it told us a waiting time of maximum 30 minutes. We waited an hour and ten minutes for our order before getting worried and trying to call the restaurant. Unfortunately no response because the restaurant obviously closes at 9 p.m.... Our order was paid directly by credit card but we will obviously never get our burgers, they looked great though! We are waiting for your solution and above all to be able to taste your dishes and review our position regarding the opinion and the rating :) Edit: the problem was handled really well! The team is very responsive and very quickly offered us a solution. Nothing to complain about except thank you :) It was actually a bug, we were able to order from Smood this Friday. The delivery was super fast, not even 40min and the burgers were still very hot and delicious. Small downside however for the foie gras burger where we found that a little more foie gras would not have been a luxury. But otherwise nothing to complain about! Thanks again to the team :)

Excellent food and good portions!

Excellent cuisine!! The sandwiches are great!

Simple and efficient cooking. Efficient and friendly staff.

great welcome, very friendly team

Simple and good cuisine, daily menu and company restaurant style buffet.

Self service or table service. This restaurant in the middle of an industrial zone offers decent dishes but not always varied.

Low quality, high prices and poor service...