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2,0

Based on 1.183 opinions

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Nº 32 in 54 in Spreitenbach

CUSTOMERS TALK ABOUT DISHES WITH.. cafepommes

Score
OpinionsNoteGoogle1.6373.4

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The staff can be friendlier. You don't feel welcome

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Hr. X. . 2024-04-01

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VERY BAD TREATMENT!!! FOR EVERY ORDER, FORGET TO PACK FRIES OR BURGERS.

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Bleron Adra . 2024-03-26

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The restaurant is great 😁 the staff is quick and friendly, the boss is nice and helpful and the restaurant is great 🍔🍔🍔🍟🍟🥤🥤🥤 👍😍😁😁

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Astrid Hidber . 2024-03-24

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I have a 20 months baby, and as usual I asked them If they could heat the baby food. In other places always yes, but this time a cold and unsympathetic no. Think they should review their priorities or their staff, cause it's not admissible

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Alexandre Figueiredo . 2024-03-23

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This afternoon at 12:25: Ordered Fishmac and Cheeseburger Royale to take away from the DriveInn, paid CHF 13.40, discovered when unpacking at 12:40: Fishmac was extremely bad and, above all, very carelessly prepared and instead of the Cheeseburger Royale I found 4 - also very Poorly prepared chicken nuggets. Conclusion: What I ordered was not delivered and what was delivered was almost inedible. I'll probably take a year off before I go to McDonald's Spreitenbach next time. And now I'm going to Burgeking to quickly eat something real.

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Rene Rene . 2024-03-21

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The first MC back then with drive-through! Very nice, lots of space, clean, 2 floors, I really like it, nice discount for children to play

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Mike H . 2024-03-18

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Food limp Hamburg didn't quite get what I ordered! Hamburger Mexican that didn't help with the burger 🍔

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Claudia Moser . 2024-03-18

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So far so good. A McDonald's branch with the usual offerings. Service and food was as expected. Nothing particularly positive or negative.

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Grütler Saiki . 2024-03-13

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Eat as always at MC! Unfortunately the payment system had failed, meaning you couldn't take anything extra.

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Kindhauser Roger . 2024-03-10

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After 2.5 hours I simply canceled my order.

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Para Cetamol . 2024-03-09

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I've never waited so long for my food. This is not an isolated case. Every time I eat there I have to wait at least 30-40 minutes because of fast food. You always have to stand at the counter for at least 15 minutes until someone gets the idea to serve you. The food was not fully cooked.

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Sterne Tall . 2024-03-09

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The branch is extremely well designed and modern. Nice clean seating areas upstairs downstairs and outside. Completely handicapped accessible, children's changing room available. The kiosk makes it easy to operate and the order was at the table barely 2 minutes later.

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Karl-Rene Kaiser . 2024-03-07

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Worst mc ever. Doesn't deliver on time and takes 1 hour for 2 mcflury 1 shake! In addition, the service is very unfriendly.

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bro1999 Fernandes . 2024-02-25

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The first look is very clean and tidy. The food was delivered very quickly. Unfortunately the nuggets were very dry and cold. The Royal Cheeseburger was fresh and tasty and the Filet O Fish that was ordered with it was okay, but didn't blow me away like it did in other McDonalds.

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A. Maria . 2024-02-22

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Sunday, February 18th 2:30 p.m We didn't get any napkins and there weren't any anywhere. When I asked the gentleman at the checkout for napkins, I was cheekily told whether I needed a kilo of them. I have never felt so disrespected in a McDonald's.

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Miriam Reyes Cañas . 2024-02-18

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An older employee insulted us stupidly as to why we ordered the sauces and he had to go to the first floor. He was also quite loud and exposed us above all. And threatened that he wouldn't come upstairs next time because of the sauces.

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Shqiprim Arllati . 2024-02-16

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Play area for the children inside and outside. Service quick. Busy. Eating McDonald's doesn't blow me away anymore.

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Tanja Czybulka . 2024-02-08

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Very nice service, I got a crispy chiken without sesame because I have a sesame allergy. Great service, thank you👍🍟🍔

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Markus Maag . 2024-02-07

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The restaurant is very busy and the staff is extremely friendly and efficient. It offers plenty of indoor and outdoor seating, including in the McCafé area. Well recommended.

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Bäumeforlife . 2024-02-07

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Super quickly, before I sat down, they already called me.

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Alberto García García . 2024-02-05

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Excellent 👌 clean and nice staff! The Restaurant is quite spacious.

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Lourdes Mora . 2024-01-20

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Probably one of the worst MD'S I know in terms of staff, sorry If something works when you order, it's a small miracle. And by the way, being friendly doesn't cost anything

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Felix Langenauer . 2024-01-16

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Not bad, chips were pretty boring and bland though.

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Reuex . 2024-01-14

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Very nice restaurant, has a lot of space and the staff is very friendly. Food is also super delicious. Keep it up

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Fabrizio Solinas . 2024-01-13

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It’s Mc Donald’s so you know what to expect, one thing that stands out was how helpful and nice the staff is. I think because of the location it seems “roomy”, it has a lot of different sitting areas. In general it was cleaner than most Mac Donald’s, including the bathroom and tables. I like that it’s two floors so it doesn’t seem crowded.

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anapqa . 2024-01-13

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Super Service! Fast, friendly and clean...

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G. M. . 2024-01-07

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Catastrophe.. forever long waiting times!

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R. Degen . 2023-12-27

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I was once again in the Mc on the drive and we ordered 2 menu items, as always a fries were forgotten this time... we discovered it at home!! It's really sad that something is missing from every order!

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Vladimir Rudić . 2023-12-26

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Bad, ordered burger without tomatoes didn't work, Coke not carbonated, table and floor sticky and dirty.

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Ricardo Lucas . 2023-12-20

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The tables are not cleaned that often. Hygiene is just as bad! It's just the guests who leave the dirty tables behind and I have to say they aren't any better at home.

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Baci . 2023-12-17

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Apparently it closes at 12:00. Staff very unfriendly at 00:30, even though online opening hours are offered until 1:00.

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Marc Wiegand . 2023-12-15

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I usually order in drive-thru and every time something is missing. I don't think it's because of the language because a number is a number

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Gani Hoxhaj . 2023-11-23

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Worst service ever! Employees who pretend to be the boss (an older woman) can't speak German and have no respect for the customers. The customer comes because it is a McDonalds restaurant and not because you offer something else. An offer from the app that expired after 10 minutes because the system didn't work on self-service was rejected at the checkout by the newly declared boss, quote: Yes, sorry, you have to pay more now, that's just how it is. 0 stars would have been better for this service.

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Emra Mustafi . 2023-10-24

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I am very satisfied this time The boss was very nice and friendly and my food was warm and tasty. I think that's fine 😘❤️

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Ismail Celebi . 2023-10-22

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Not a bad place but not a good place either.

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Byev4n . 2023-10-11

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It's been a long time since I went to the MC Donals in Spreitenbach and I swore to myself that they wouldn't see me again that quickly. There are several reasons for this. EAT: Despite the long wait, the burgers were lukewarm. On top of that, I had hair in the burger. Return refused! In addition, there are only mini burgers, compared to 2020. The portions are a good 30% smaller, but the prices have been increased. SERVICE Unfriendly, arrogant & indifferent AMBIENCE Untidy, dirty chairs, tables and floor.

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Thomas Bachmann . 2023-10-10

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Children's birthday celebrated... Servis is to be desired.

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bajgora besim . 2023-10-08

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Scary food and meat was certainly 3 Mall upgraded...such a shop is the best...

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Alessio Conte . 2023-10-06

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When we arrived, every third table had trash from the guests (who didn't seem to want to dispose of the trash themselves). The floor was sticky. I'm aware that you can't always clean a restaurant like this... but maybe you can now and then.

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Youtube - Thomas1980 . 2023-09-27

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I like coming to this McDonald’s location. Has a drive-thru, self-service machine or classic cash registers with employees. Serving or preparing is quick and the dishes are ok for small or large appetites. Never have to wait long unless it's lunchtime. We see each other soon.

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Christian Mitchell . 2023-09-18

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Takes too long at 11:40 p.m "I had no time"

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dani 8957 . 2023-09-16

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No matter what I order, the employees always mess it up, they always make mistakes 100 times over. The employees are very unfriendly and rude, the only one I'll avoid from now on is McDonald's, everyone else is ok.

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Salmir Bajra . 2023-09-13

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I thought the food was OK. But the staff was at least at the lowest level. From the employees to the branch manager, it was very disappointing how inconsiderate and unfriendly we were.

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Lirim Ademi . 2023-09-11

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This MacDonalds is dirty and the food is of increasingly poor quality.

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Arisbel González Escalona . 2023-09-10

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New boss completely unfriendly.

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ismail Celebi . 2023-09-08

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This McDonald's really surprised me, the quality of the snack was perfect, as well as the speed of preparation. It was the first time I ate a Big Mac and in addition to being at the ideal price, it also perfectly matched the ad rated 10 for this branch. In other places I've eaten, the snacks have always come apart, this one was perfect. Congratulations to the work team, this is the standard.

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Raphael Campagna Souza . 2023-09-07

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I ordered a Big Mac and personalised it without pickles and onions What I got? Nothing close to what I ordered Some people have allergies to some kind of ingredients so that’s why they take it off from their food It is just unacceptable and irresponsible to not take it seriously

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Anastasia Papavasileiou . 2023-09-01

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Everything as usual, gladly again :)

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Michaela Fritz . 2023-08-23

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Almost no frequency Tables very dirty and sticky Potatoes and fries cold and dry

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Sredorek . 2023-08-17

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Great team, fast, friendly and clean... great!!!!

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Vincenzo Piscitelli . 2023-08-13

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My goodness, it's the greatest madness, I've been standing alone for 15 minutes and no one is serving me, not worth recommending!!! Dear other mcs!!!!

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Schneider Nina . 2023-08-07

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Charging station on the doorstep, delicious frappes.

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Richard Landert . 2023-08-04

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We thought it was open after a long drive (we looked it up online and it said it was open until 1am) when we got there it was just closed! what a cheek!

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Aliyah Busslinger . 2023-08-04

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Check your order! They forgot 3 items! When I asked for them I was treated rude. No apologies. They also did not bring the food to our place. We had to pick it up ourselves. The toilets smell very bad

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Ch. B. . 2023-08-01

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Really unfriendly! We ordered on Ubereats and when I checked the order I noticed that a Big Tasty was missing, so I asked the driver and he told me that was everything. When I called the branch, the lady on the phone said she had packed it even though the Uber driver only had one bag with him. She said it wasn't her problem and that I should see for myself where the Big Tasty had gone, really unpleasant and never again.

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L A . 2023-07-30

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Cleaning the Mc Flurry machine during the day?!?....it's really not possible! Were completely disappointed today! I stood in front of the checkout for 10 minutes as ordered and didn't pick it up, there was nothing going on and the staff walked past me and I wasn't noticed at all!...Thanks to computers and contactless ordering, you no longer have to train in customer friendliness! Really disappointing today!

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Mara Oster . 2023-07-26

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Given the wrong burger for the third time. Instead of double tasty, always single. It was obviously made specifically. Receipt deliberately never added or asked. Exchange or complaint not possible. I accepted it as a mistake twice. This branch is famous for that.

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Parinya Prawet . 2023-07-25

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I am not a big McDonald's fan but I must say this is the best McDonald's I have ever been to. The burgers are the best quality. Had the homestyle chicken with honey mustard burger and I can honestly say this was the best one I've ever had. The restaurant was spotlessly clean and just lookin into the kitchen u can see how clean and meticulous the layout was. The staff was polite and friendly. Even the toilets were cleaner than most of the 5* hotels I have been to. All in all I wish every chain restaurant was like this, and not just this particular one. For this particular restaurant WELL DONE Mr Ronald McDonald.. 😉

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Deano The Magic Deeman . 2023-07-25

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Service was fast and food came out fine. Had clean toilets upstairs. Some tables were not cleaned and sticky

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Kenji Sato . 2023-07-23

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Simply rude, lazy staff. I come to the branch after work at 11 and order via the app. Then the employees in the restaurant call out the number of tables. When I asked why my food wasn't brought to the table, I got the answer: "Brother, no more at the table". I had all of 30 minutes to use this service. If I can work properly, their employees can too. Simply rude and disappointing.

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Ina XD . 2023-07-16

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While I was eating the chips, I found a dead and burnt bee. But nothing serious happened to The Sandwich and Coca Cola. Talking about the chips obviously I went to say that there is a burnt and dead bee but the cashier replies to me that the bee comes from outside. I don't understand but ok

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Alessio Murciano . 2023-07-09

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Catastrophe at delivery always the same veegesset always öpis or make öpis wrong e.g. Once again I forget about the double tasty meat, for which I always pay extra for more. Then they never pick up the phone and when they answer it they always say “next time you will get a voucher” and they never say either a voucher or the money back

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Francisco “Herr Silva” Baeta . 2023-07-05

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Late in the evening, briefly through the drive. Unfortunately, parts of the menu were obviously intentionally forgotten.

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Roger Pieren . 2023-06-25

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Nice service. Fast and smooth. Keep it up ...

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Juan Carlos Cao Alvarez . 2023-06-22

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Extremely bad staff, incredibly long waiting times and the wrong order was made twice in a row. There wasn't even an apology!!! Never again !!

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Bat Man . 2023-06-15

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Long waiting times despite staff And few guests

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Madlen Mühlethaler . 2023-06-15

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We've been waiting for our food for 1.5 hours. Nobody answers the phone either, delivery times are constantly changing.

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Melanie Thomann . 2023-06-14

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Tables were very dirty and they were disgusting.

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M. Dzsenifer . 2023-06-10

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The toilets could be cleaned again

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Elisa Di Benedetto . 2023-06-03

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It's a shame, every time we order from McDrive we get the wrong thing and someone is always sad!

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Soccorsa Gaudente . 2023-05-30

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Disaster, please be careful I just ordered a McCrispy and the chicken is raw (not well fried) fuii... The chicken was light pink... but the photo is also clearly visible

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Trajkovic Nikola . 2023-05-24

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Large play tower for the kids, nice outdoor area. Yes, the floor didn't look very clean and certain tables hadn't been cleaned yet, even though there wasn't that much going on. Still perfect for a break when the car needs to be quickly charged.

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Laila M . 2023-05-23

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It's McDonald's but we actually left our things at the table and it was cleared away. It was in the card where it said this

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Jerinator 2000 . 2023-05-20

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The sandwiches were warm, the toilet was clean, I can only give 5 stars, so 5 bravo

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Ando Lowczak . 2023-05-19

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I was surprised that the other option has everything in other areas in Switzerland

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Gabriel Ribeiro Alves . 2023-05-18

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Today (9 p.m.) the manager rejected 2 vouchers that explicitly stated they were valid in all branches. What kind of absolute idiots are being hired? No language skills and no reading skills.

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Rhea . 2023-05-14

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So sorry for the women… definitely need training!!! Talk less, do more. Strange looks all the time - and in the end I forget half things... I feel uncomfortable as a guest 🤢 Respect for the man who has to deal with the women 😣 I'm sorry for him! Although he is always fully motivated and was always warmly welcomed by him! Women who can do it should please go back to the village where they belong.

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Lija Ahmetaj . 2023-05-07

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The employees act as if they don't get any money, no motivation, no friendliness, always long waiting times, they are all just rubbish Puke what's going on there, the best thing I would do is close this shop or do something about these unmotivated snails of employees.

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Bekim Goga . 2023-05-06

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Modern and large McDonald's in the Spreitenbach industrial area. With McCafé, drive-thru, ordering computer with take-to-table service and playground. My husband had a burger here and I had ice cream. Both were as usual. Staff friendly, the place clean. Despite lunchtime, however, not particularly busy. It deserves 3.5 stars, which I round up of course.

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Sonja Muenchen . 2023-05-02

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I ate indoors with table service. There were 3 guests in the restaurant with me. The order was never brought to my table! I had to go to the counter and pick it up myself!! When I asked, the employee said he couldn't find me with my number in the entire restaurant!!!!! Just ridiculous. he was just too lazy!!!!

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Rene Lutz . 2023-04-27

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The food according to the company's standard, but in our case the system did not provide a ticket after the purchase and the food took longer than normal. In addition, the environment was full of people waiting for orders to distribute, making it very difficult to collect orders.

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Nicolas Bortolotti . 2023-04-26

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Hello, I wanted to be with you. You immediately took my car buses if I didn't come to you anymore

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Adil Bulut . 2023-04-24

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This is the third time I have received a McChicken without bread. It can't be that hard.

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Drenor Gashi . 2023-04-20

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Very annoying service and staff Very slow turnaround

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Ajni Kurtisi . 2023-04-18

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Always the same half empty fries! Friendliness equals 0!

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V . 2023-04-16

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The extra cheese from the cheeseburger was still cold and solid, like it had just been slapped on an existing burger. In terms of ambience, all McDonald's are far too "sterile" for me.

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Kiff R. Lippe . 2023-04-04

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The tables were clean, self-ordering worked, the food came quickly and the employees seemed friendly. Thought the burger was rather dry, the fries were super crispy. There is also enough parking space available.

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Manolito Deuber . 2023-04-01

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McDrive Left column is operated and the right column makes you wait instead of the travel lock system🤬🙄

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Vanaj Kumar . 2023-03-17

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Cheese not melted in burger. Fries cold and soggy. Toilet floor sticky. Rude employees who don't give space to the table and sit wide themselves.

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Nursena Hos . 2023-03-17

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I am a regular visitor to McDonald's, and I noticed that something has changed here, and in a positive way. Hygiene, motivation, atmosphere etc.

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Vinuska vejayakumar . 2023-03-16

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Very friendly and courteous staff. Food as always very good 👍👍

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Dijana Kospic . 2023-03-16

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The burgers were cold, cheese not melted. Fries light. We ate outside and it was very dirty.

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Desiree Rechsteiner . 2023-03-16

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I recently ordered 3 menus and then everything was handed to me one by one at the drive-thru. Afterwards, when I asked if I could get a bag, it was simply thrown into my car. The menus were also totally wrong. Of course the receipt wasn't there either... How incompetent do you have to be to not even be able to put together ONE menu? McDonald's Switzerland should do something about this! Next time I'll just throw it back in the kitchen! Then you can look at your mess for yourself. An impudence!!

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Enis Dulaku . 2023-02-21

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Hair in the burger, cold/old burger from Made for you. When we complained we were given an apology because in the restaurant we always wear a cap and tie our hair, we thought the hair was a cucumber fiber even though we could see the roots/root (white) and the hair (black). The ugly burger with the hair in the meat still existed - in this case a lack of hygiene concept. This restaurant will definitely not be visited again, not even for a drink.

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Astrit Osmani . 2023-02-20

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Long waiting times, arguing, unmotivated staff, the boss walks around leisurely and drinks coffee and when you finally get the food you have to wait even longer for fries. No thanks.

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oyhchris . 2023-02-05

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This Mc is a disaster!!!! No one has any idea what employees are doing, they always do bla bla bad

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Güri Deri . 2023-01-30

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We ordered some McRaclette and they were very good!!!

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Sandora San . 2023-01-28

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Going for a cafe drink. I would never eat hamburgers at McDonalds! Don't know why people would do this to themselves? Worst meat quality in the world! Is this really real meat? It's a shame for every living creature that is killed for this junk food! I wouldn't want to do that to my children!!

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Juerg Hartmann . 2023-01-19

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It's a shame we can't stay long because the toilet stinks and there's water on the floor

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Osman Naif . 2023-01-15

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Unbelievable, ALWAYS missing items if you order multiple menus. Tonight I didn’t check too well and realized at home that 2 orders of medium fries was not there. SO annoying :(

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Seraina Zogg Grossmann . 2023-01-10

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