McDonald's in Vernier

A very unpleasant rude and disrespectful lady. I advise against

The BDH of the McDonald's the manager gives free things to the boy of favoritism frankly the shame

Food tasted very good, nice staff

Place the order through the app. Going to the Mc drive and after arriving at my house, half is missing. After calling 4x before answering me I was asked to come back. I come back, indicate my problem, ask me for the order number, I say #1450. I am told “no need to be insulting”. Maybe train people to use appropriate words in their context...🤷🏻 When I got home I was still missing a Mc chicken. 2x the same menu prepared, 2x errors. Why is it always in the lignon? And not to the others (until now I haven't had any problems in Meyrin since it opened 🙏🏻)

Do not send me this type of questionnaire anymore, thank you

The restaurant changed managers a short time ago, it shows...managers who are leaving, they no longer serve croissants and pain au chocolat in the morning...working in a nearby company, we find that a shame . However, there were people taking their coffee/croissant break. Farewell

I place my order, take it from the drive-thru and when I arrive home, I realize that half of my order is missing... I call several times and no one answers... It's not the first time that I happened the same... Advice verified well That you are not missing anything before returning home

With each takeaway order, each time a few things are missing, this time it’s a cheesburger!!! It’s a steal to finish!!!

Significantly improved for some time, I am changing my opinion

Nice little Mac with customer-oriented staff

You should seriously consider turning on the heating!! All the customers were in their jackets and hats so much that it was curdling.

Served quickly. The server was very friendly and smiling. 😊

Efficient and fast drive-thru service

We arrive at 1:50 a.m. the drive is already closed if it is necessary to change the times

So don't go there with a bunch of incompetent people completely to the west. Ps. Check your orders carefully!!! Little advice.

Despite the fact that your Restaurant is clean and innovative One of the girls on your staff crushed my foot looked at me askance and didn't even know how to apologize. Politeness is part of service I believe. What a shame.

E-charging was not as described.

I JUST CAME HOME WITH 5 SHRIMPS INSTEAD OF 10 THE WORST WAS THAT THE WAITRESS ASKED IF IT WAS THE ORDER WITH 2 BOXES OF SHRIMPS IN ADDITION I ASKED FOR A COLD TEA WITHOUT ICE CUBES AND I WAS GETTING BACK WITH A Coke AND A COLD TEA! THANK YOU FOR TAKING THIS COMMENT INTO CONSIDERATION AND WANTING TO DO BETTER. GOOD EVENING

Well, it's a McDonald's... But among the McDonald's in Geneva, I think it's the best. There are big differences from one to another...

Always well received and the food is good even if it makes us gain weight 😎😋🤣

90% of the time things are missing from the orders, the ice cubes are always optional or if not "have more" because they pretend to go behind to get them...most of the time the food is cold and mainly the hamburgers from the times do not have 5 or 10 minutes but see triple 😉

Worst possible experience, with managers who don't care at all. With the air conditioning broken (rather economy), despite 32 degrees it is cooler outside. Even the staff have to go out to breathe a little. Not recommended for people with disabilities

They put a perc 30 in my McFlurry

I find that among the staff there is a blonde who is very bitter and who gets angry quickly

Always incompetent!!! They never manage to take note of a simple order. They forget an item every time. Moreover, they don't even answer the phone, because they know in advance that it is a complaint!!

It's better to eat there to be able to directly complain about an error or a shortage, it's the same story every time there

As usual they forgot half the order. So I had to go back to McDonald's which is 10 minutes from my house to look for what was missing, they offered me an apple turnover as an apology even though my 17 CHF menu was cold when I returned home. House.

One of the only places to eat outside of the paquis, impeccable service today.

I went to get a mcfflury, the machine is broken. I want to take a slipper, they no longer have any slippers. What's the point of being open?

Lack of hygiene in this fast food restaurant in Lignon, empty restaurant and disgusting tables, not even cleaning, you still have to ask the staff to clean and people look at you like you're drunk...

Often incorrect orders, staff not very accessible, and self-terminals really not quick to use...

But the price is expensive in Switzerland

Always so good at this MC you order a chicken MC and when you get home you open the box and you have meat instead of chicken, the meat with the chicken sauce and the salad is not great. Nice guys 👏😤😡🤬

Mc Drive, parking on site. Fast service

A McDonald's like the others, but it always works ;)

Despite the relative kindness of the staff, I too often encountered errors in orders, both at Drive and delivery. Forgotten products, food options not respected, etc. It's frankly annoying even if corrections are sometimes made. The fact remains that once the order arrives the only option is refund and that is not what I am looking for. Explaining to a child that he will get money instead of his hamburger is not easy.

I love this McDonald’s, super welcoming even on the phone 🙏

Often Cold food forgetting several things which are charged

How did it become an international fast food?

Perfect and also a charging station for the e-car but at an extremely high price so only for emergencies. It's better to fill up at vitamparc in France

Very well located and quick service park

Quick order and pickup, never forgotten at the drive-thru.

Super Mac drive super fast when ordering.

With Macdonald's you are always sure of that nice unique taste. No disappointments

I ordered directly from my smartphone app. And we were delivered to the table very quickly. This is the first time I have used this system for ordering. Top.

Unfortunately I can't give zero stars! The worst McDonald's in Geneva. They get your order wrong 1 out of 2 times and what's more, the fries are often cold. FIRE THE MANAGER!

We bought an apple turnover but did not receive it. In addition, their drink machine has been broken for several days and he does not repair it. They often forget sauces, straws and other things like napkins. Apart from that when everything goes well the place remains pleasant.

Top nothing to say, fast service

It's was fantastic delicious food stuff and great workers with excellent service 👍🏾☺. I recommend everyone to visit there 👌🏾😋😍

Something is always missing from my order. I

Always something missing. Attention Mac drive check the order. 4 items ordered 3 delivered, and in addition during periods when few people. Let profit count.

Too bad, the scan part of the control screens don't work (tried on two different machines), I had to call someone and the second person told me that they are still 'bugged'. Not nice for the staff who have to be constantly called for this!!

You take a double Big Mac and they give you a normal one and they don't answer the phone. zero respect. engaged people a little more focused please. there are only zouaves

Really charming lady who takes the order and the service is very fast, nothing to complain about! I highly recommend

They arrange the machines so that customers can't use the vouchers....

What can we say about McDonald's...that the place is barren of innovations, that it's a mini anthill, that kids can play, well everyone knows that.

Something is always missing from the order... straws, cheeses, sauces... so annoying! Every time you have to check before leaving! We pay for things that we don't receive, it's not normal!!!!!!

Not very clean, particularly limited choice in comparison with MC Donald de la Pallenterie. Overcooked meat, fried nothing more

I advise against!!!!! It's just unbearable to always check your order because every time I don't check something is missing! unfortunately poorly organized team

Nice place and nice people. Charging station for iPhone

At McDrive the Burger is prepared any way you want, you have to make it again once you get home and what's more it's cold, 20 francs to eat cold...

It's always nice to eat a Big Mac and fries at Lignon. We are helped to choose with this table system

Fast service in restaurants and at the drive-thru. Very good.

Too long wait at Mc Drive!!!!!! Damn, NONCHALANCE in its purest form 😡 And when you point this out to them, they look at you as if you weren't talking to them.

The worst McDonald's in Geneva! Every time at the drive-thru something is missing from the order.

Friendly team dedicated to customer satisfaction

Excellent service and very fast! A pleasure to find such an efficient MacDonalds, well done to the whole team!

Cold fries... And some forgetting...

I'm fed up ! 2 times out of 3 when I go to the drive-thru, something is missing from the bag and it becomes unbearable.. it's the last time I go there.. the staff is overworked and can't follow the instructions. order correctly...

I went following my points which I had 1035 to take a big teasty and 2 cheeseburgers unfortunately the machine ate me the 250 points for the cheeseburger but he didn't put the cheese in the machine, I explained that to the chef in the shirt black Asian guy he didn't even look for a solution so never again McDonald's finished I'll go to burger king

Very charming staff but every time at the mc drive something is missing. And I noticed this for large orders each time, either dessert or something else, an incomplete order. But on the other hand the invoice is all accounted for, no worries and no errors. And it's painful every time you go back for missing food. We place an order we arrive at home no dessert or 2 burgers are missing it's painful... for that mac do Lignon mc drive I am not satisfied and I advise you to check your orders carefully. DAMAGE ! But there is a real communication problem between colleagues or they are not motivated... but it is very annoying for customers...

It's not true that the openings are closed on a Friday at 12:22 a.m., just nonsense

Good welcome, friendly, smiling staff

One of my favorite McDonald's in Geneva The people who work there are nice too.

Too bad for the errors in the orders which are multiplying

Order a big tasty without cheese, come home and surprise.. Cheese.. 🤬🤬🤬... And it wasn't the first time

Good place for quick and easy way to get your small meal. Indore and out door. With all self check in and out for your orders. I loved the service as well.

Crazy experience this Saturday, September 4 at the end of the day! The employees are completely overwhelmed (obvious poor communication), the employee in the room transmits her stress to the entire team and the heavy atmosphere, among the screaming children, quickly makes you regret having stopped there. The tables are not disinfected; the easels are strewn on the tables (we count 3 if not 4 on several tables in the restaurant, we ourselves have to warn the employee dressed in a black shirt that we should think about putting them back in place because there are no more at the terminals); or the receipts which remain blocked in the automatic terminals. Finally, 30 seconds before leaving, we are asked to fill in our details on an iPod that the employee who takes the orders at the checkout and serves them throws into our hands. She leaves, leaves the iPod and it's still up to us to chase after her (because we'd like to leave this zoo) to give it back to her. She blows and tells us that we can leave it on the table and leave, speaking informally... just crazy... McDonald's to avoid!!!

Both at the drive-thru and in the restaurant, my experiences at this McDonald's are very bad. Repeatedly incomplete orders. Used drive-in vouchers not being recorded on the receipt, several times. To err is human but repeatedly it is simply bad faith and theft. Restaurant to avoid. Prefer the Mc Donalds of Meyrin for the drive-in or any other Mc Donald to eat there. ABE ;)

Disappointing, lousy service, more than 20 minutes to receive our order. As luck would have it, the scan vouchers don't work. McDonald's service is getting worse and worse. I like less and less

A McDonald's like any other. Never had any problems with an employee, I'm lucky to have only encountered nice people. I've been coming here for a long time, it's always good. But what's wrong is the rest, general at McDonald's. The last time I came around 11:30 a.m., when there weren't any people there yet, the young woman managed to forget my burger, even though I had ordered a simple Big Mac menu... which I I had to ask for it. And it was a Big Salad!!! Stop stuffing your burgers with kgs of salad, we are not rabbits! And please, 3cm thick tomatoes too, it's not pleasant. As for orders, whether at the checkouts or at the Drive, there is almost always either an oversight or a product reversal. When you eat there, it's okay, but when you pay for the Drive and you don't get what you ordered, it's annoying.

our order was not right. the fries were not cooked. the manager's reaction... "well I'm going to take stock with the team" well done and so I really don't recommend it!!!

I don't recommend it at all, stupid team at this McDonald's. Order a Mcraclette Bacon and once I arrive home realize that I have a "Mcraclette" box but with a big tasty inside.... I am allergic to tomatoes... thank you for the performance of the team from McDonald's, I find this unacceptable. Dude, I didn't eat anything.

Fast, and served at the table. Extra

Service Tip Top Staff very friendly Yummy! The enjoyment at the table outside also attracted birds :)

cold fries I noticed if you order with a voucher they give you the oldest hamburgers it's not the first time....

Quand vous dites fermeture à 23h il faut s'y tenir. je suis arrivée a 21h50 on a refusé de me servir. la prochaine fois je prendrai des mesures, car ma fille a eu le même soucis

Trop compliqué pour une mamie autrement top

It's a fast food restaurant, it's a pretty cool McDonald's. Food like dab

This location messed up my order 4 times in a row... Always check ur order when you want to leave

Samedi arrivee a 22h45 au drive lignon commende refuser motif commende au drive stopé a 22h45 ok merci drive meyrin arrivee 22h55 commende acceptee merci drive meyrin macdo lignon perte de qualitee et courtoisie fermeture a 23h normalment en periode covid 19 cela fait plus de 15 annee que je suis client aujord hui ces terminee trop de mauvaise experiance macdo lignon.

"Service" déplorable samedi passé! Qui plus est, affirmer que c'est fermé à 22h45 alors que ça ferme officiellement à 23h c'est inadmissible! Une preuve de plus (s'il en fallait) que TOUT se dégrade à Genève!

Commande froide et mal servie, manque de professionnalisme de la part du personnel lorsqu'on fait fait remarquer cela, restaurant à éviter

Encore une erreur de commande. Toujours la même chose. Une commande a 50 francs, arrivé à la maison (30 min de route) pas la bonne commande, une commande tout juste a 30 francs... Si ce n'est moins. Que ça me serve de leçon, toujours vérifier... Même quand on paie on est sur de rien au Lignon ! Donnez vous la peine.

Fermeture à 23h mais refuse les clients à 22h30

Oublier mes serviette et paille c honteux alors que sa dois etre 7n reflexe a force de le faire tous les jours si vous etes pas capable de mettre serviette et paille faut changer de travail et laisser ma place a ceix qui beulent travailler

Une possibilité de "manger" rapidement, à utiliser avec modération pour garder une bonne santé.

LE PIRE Mac Donald’s de Genève !!!!!!!!!!!!!Ils ne doivent pas aimer les végétariens, deux fois que je commande un Veggie et que je reçois un chicken. Après on a le culot de me dire que c’est de la faute au masque, que l’on entend pas bien ! Les frites froides, une feuille de salade dans les burgers et de la sauce qui dégouline à foison. Par contre, les serviettes en papier ne manque pas, vive l’écologie ! ÉVITEZ cet endroit si vous ne voulez pas jeter votre argent par la fenêtre ! Le personnel nous prends pour des quiches, soit disant la commande a été refaite, alors qu’il manque des boissons, des frites et on retrouve au fond du sac des serviettes utilisées !!!!!

Je vais souvent au MacDonald du Lignon. Mais Aujourd'hui j'y suis aller tout c est bien passer...j ai payer mais a propos de ma commande il me manquait ma salade et je suis très déçus...le personnel est impliquée dans leur travail mais si un client paye ça commande il a le droit le l avoir en entier et pas en morceaux... Aujourd'hui je met une étoile mais j espère que la prochaine fois je mettrais 5.

La fois précédente, la glace était oubliée, cette fois elle est complètement liquide. Je sais que l'on est en hivers mais je pense qu'il y a une possibilité d'amélioration