McDonald's in Münchenstein

In a surprising twist to my culinary travels, I found myself in the depths of fast food, specifically McDonald's, an establishment known more for its efficiency than its exquisiteness. But let's retrace the gastronomic journey I took step by step. It started with a salad that tried to bring freshness and variety to its humble bowl. The crisp leaves, accompanied by a selection of vegetables, were gracefully coated in a light, yet somewhat industrial-looking dressing. It was a refreshing start, although without the sophisticated touch one might expect in higher gastronomic circles. The second course, a burger, was the centerpiece of the menu. The bun, soft and slightly sweet, encased a juicy meat patty that was served with a selection of sides and sauces. Despite its mass production, the burger managed to retain a certain rusticity, an echo of traditional American cuisine, albeit without the depth and complexity that a true gourmet would demand. The fries, served as a third course, were a prime example of the pursuit the perfect balance between crispy and soft. Golden and salty, they wore a dress of fat that, while undoubtedly pleasing the palate, nevertheless left the craving for a finer, less predictable texture. A sweet finale was the apple turnover, an attempt at home cooking in a fast food context to reinterpret. The filling, sweet and cinnamon, encased in a crunchy dough, offered a touch of comfort, although the subtle notes of real craftsmanship were missed. Last but not least, the menu was accompanied by a glass of Cola, that ubiquitous drink that, although worldwide celebrated for its consistency, in such a culinary context represents little more than a sweet, sparkling accompaniment. Overall, my visit to McDonald's was a fascinating departure from the usual haute cuisine. It was a demonstration of the democratization of food, a journey through the highs and lows of fast food cuisine that, while never reaching the pinnacles of gastronomic excellence, nonetheless offered a unique and unforgettable experience.

It’s a fantastic place for enjoying our time together with great food

Burgers should only be lukewarm at most, that's just not possible.

Top McDonald, best ever. Very good location, right at the roundabout, next to MfK Münchenstein, lots of parking spaces. 2 floors with a large covered terrace. Very clean, friendly and very modern, touchscreen toilet door opener. Cell phone charging stations on some tables.

I had all small fries, only about 3cm or 4cm, some broken. Normally they are rather elongated. You could eat them, but a bit unusual, they looked like leftovers.

Very clean branch and the burger was also delicious 👌

The food is actually good. It's just that my McDrive order has been screwed up several times now. You should check your order before you go.

No matter what time you are there, the fries are always soggy, which also applies to McDonald's Therwil. And the burgers are often only lukewarm.

Good Location with clean tables, speedy service and well made burgers. 12/15

Music too loud, turn it down a notch 👍

It’s a McDonalds - a new one, clean and tidy.

McDrive always makes at least one mistake when ordering. Otherwise the quality is good

After the construction, much better space conditions. And. ..... Everything better

We went to order inside and ordered 4 burgers. First of all, they are regular burgers, which are actually made again and again, i.e. cheeseburgers, chicken and fish. So nothing out of the ordinary where you would have had to defrost it or get it extra or something like that. We were 4th in the pickup area. Two more came after us and they even had their order before us. We had to wait forever and the order was ready in the back for 15-20 minutes. Since the McDonald's was rebuilt, the food, vibe, staff and also friendliness and motivation have died with the old Mc. Also no Mc Flurrys! And the food tastes like nothing. But hey, you can't expect more from a McDonald's.

Despite there being few to very few people, the wait was too long for ice cream!

The most beautiful McDonald's I've ever seen. Very modern

It's a shame, there were 7 of us and each person was always missing something. After the third time I got a bit angry and then told the manager that something was missing again. I don't know whether they simply can't read in Münchenstein or whether they like to run. Maybe they don't feel like working, which is a shame. The donut was still frozen. I ordered an iced tea without ice and my friend ordered a Cola with ice and we got iced tea with ice and Cola without ice, then nuggets were missing I also work in the catering industry and there wasn't much going on at all. That's really a pity. It's a shame that the manager in Kaiseraugst and the team are much friendlier and the Mc is much better. It's a shame that it's not open that long.

Unfortunately the fries today weren't fresh and crispy🥺 The burger was also better

The super fast service was first class. There is a terrace upstairs where you can also eat al fresco. Inside there are two floors: one at the entrance and one upstairs, where the terrace is also located. The toilets are extremely clean and hygienic, everything works contactless.

Nice Mc's. Food was always the same. Service was ok. I really like the architecture of the building.

splendid! the food was just marvelous! we saw nicki minaj and beyonce beefin while we were there! a splendid show innit !!would come again but im back in birmingham already !

Last two orders they forgot to pack everything. Both time apple pie... Gonna step out of the car and let me show everything from now on.

McDrive is once again no use for anything. Every time they forget to put the sauce in the bag, even if it was expressly mentioned.

They offer an extra portion of fries when you order through the MyOrder app. That's really nice, but I would rather have one portion of fries cooked properly than two portions undercooked. One edible thing is better than two inedible ones.

McDonalds... Always good for quick hunger!

You dont have to touch anything related to the restroom

I only ordered 5 burgers. 1 Bic Mac was missing. (6.90 francs!!!) Thank God I checked beforehand.

Visited the Mc Donalds in Therwil again. As you can see in the photo, ordered a McCrispy Bacon! As a result, once again… received McCrispy without salad. It's a shame that competence is underplayed in this store! The latest technology for ordering is available and recently rebuilt, but it is not possible to carry out a simple order...

We queued twice for an order. The payment was made via the app and everything was ordered. We are really upset. The Happy Meal only contained a fish burger and a toy. We also didn't get any drinks. So we drove past again. Then the employee at the checkout was extremely bold and said that no more could be added. He couldn't understand anymore. Now that was stupid. But didn't give away what was missing. Although we mentioned several times that we queued a few minutes ago. Since we were at the 2nd roundabout and returned. Really disappointing...it happened several times. This is never addressed. Where is customer satisfaction?

Since the renovation, the quality of the food has noticeably increased. Great service and clean toilets. The upper floor was also successful.

First, always check whether everything is here because you often forget things. Now a Mc chicken in Cheeseburger Royal packaging!

One of the best McDonald's restaurants very good

It's a shame for the beautiful and modern renovation. Unfortunately, at Happy Meal you often don't get a current toy or they only have one of all the toys in the shop window for the entire theme time. Either the children always get the same clothes or even an older topic that is no longer relevant. The answer is always "Unfortunately we don't have any", then why put them in the shop window? Is fraud. The parents then have to calm the disappointed children and put up with the unfriendly employees. So much has happened to us, we will never go to this McDonald's again. I recommend that parents with their own children go to another McDonald's but not in Münchenstein.

Price desastres… today I paid 2.90.- a cheeseburgers & tonight it went up to 3.10.-…… in 240min !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You lost a customer tonight = greediness = loss customer straw = loss of money…

McDonalds like everyone else. However, food was served very quickly.

Dirty tables. Leftover food on the floor. Drink is delivered without lid and tube. Fries almost not salted.

Just MCD like everywhere else. It's consistent now. Everything is ok, even the waiting time is better than before.

Fries are always old and soggy. Today the cheeseburger was quite old and dry too like it was made hours ago.

Manager Mehmet is a likeable guy. I only come to Mc Münchenstein when he's there :).

Very nice and competent employees were served by Patrick, he was very friendly and I was very satisfied

Tonight I was at MC Drive Münchenstein with 3 colleagues and I have never been served as kindly as Patrick was today in my life, which is why I cannot understand or believe this review of Raquel Linares at all. I hope there will be more such friendly employees at MC soon.

I had another fun evening last night thanks to the employee at the counter (Patrick). I have to say that it's admirable how, despite all the stress, he still finds time to have a quick, nice conversation, very competent, I'll definitely come back again Talking to the dude was very entertaining and above all he was very approachable

I had the pleasure of being served by Patrick at McDrive and I am extremely impressed. His service was simply outstanding! He was friendly, polite and extremely helpful. Patrick processed my order quickly and accurately, and his smile really enhanced my experience. It's great to see that there are such dedicated employees. I would love to come back and can only warmly recommend Patrick and the team! Thank you for a great service!

I recently had an excellent experience at McDonald's in Münchenstein, especially the drive-thru service! As always, the food was delicious and freshly prepared. The fries were crispy, the burger was juicy and the selection of drinks was varied. But the highlight of this visit was the fast and efficient drive-thru service. My order was taken and served in no time and I was able to enjoy my meal in the comfort of my car. A special thanks to the friendly staff member Patrick, who processed my order with a smile and ensured everything was perfect. His professionalism and friendliness made my visit even more pleasant. McDonald's Münchenstein not only offers great food, but also great service, especially for those who want to use the drive-thru. I will gladly come again!

I read some negative comments here, which fortunately I can't understand. Modern McDonalds, well located, feels open around the clock, food of the usual quality. Many thanks also to Patrick for the great and uncomplicated service. I'd be happy to come back at any time.

I recently had the opportunity to visit McDonald's Münchenstein and I am happy to say that my experience there was excellent. The highlight of my visit was undoubtedly the friendly and efficient service by employee Patrick at the drive-in counter. Patrick stood out for his professional yet warm service. He greeted me with a bright smile and took my order precisely. His quick turnaround meant I didn't have to wait long, which is especially important at the drive-thru. The quality of the food was excellent, as usual from McDonald's. Fresh ingredients and delicious burgers ensured that I really enjoyed my meal. The team in the kitchen also did a good job. Overall, I can fully recommend McDonald's Münchenstein, and this is not least thanks to Patrick, who made my visit a thoroughly pleasant experience. His friendly manner and commitment to excellent service deserve recognition. I'm already looking forward to my next visit!

The employee Patrick (he wears glasses) was very rude and has 0 skills with customers. He claims you are lying and is unhelpful. The manager was very nice and accommodated me. Still, it wasn't a nice moment, especially when the employee (Patrick) felt like he had to talk to the customers and just play it cool. I hope they do something. Many thanks to the manager, but unfortunately he didn't listen to them when they said he should take a break and stop arguing with me. Very naughty experience.

Since the Therwil location is under renovation, I went here in Münchenstein. First I was served an iced tea, even though I ordered a Henniez Légère. I immediately pointed out the error. The correct one was then brought to me, but it wasn't cooled. Napkins were missing. In my experience, the team in Therwil is more trained/professional than in Münchenstein. But maybe that's just my feeling. The Homestyle Crispy Chicken Chargrill Bacon burger looked big in the picture, but when I received it it was a pretty small burger. For the whole 16.50 francs I think it's expensive. Anyway, I don't like McDonald's anymore. At other restaurants you can get a much higher quality burger for a similar price. For example the ZicZac in Allschwil or the Alpenblick restaurant in Passwang.

Only 1 water costs 4.20 fr. Bravo👍

I come here about twice a week and every time I get the wrong order! What don't you understand about “A Big Mac menu without cucumbers with Cola Zero and 2x patetoes sauce”??????? Either they make me regular cola, either no sauce or the burger with cucumber!!! Awkward

Very nice staff 👍 Fast service even though it's sometimes really busy 👌

The new renovation at McDonald's was very successful. However, there is a lack of discipline when it comes to cleaning. The tables are not cleaned regularly and the stairwells and toilets are constantly dirty. If you want to occupy a table for eating, you have to clean it yourself. I was even forced to use the toilet paper in the toilet because it was wet. It would be desirable for McDonald's to address these cleaning issues and ensure that guests can eat in a clean environment.

Already the 3 times things were forgotten in the restaurant and drive or the wrong order was given! I came home instead of nuggets I had shrimp in it or a Big Mac was missing. Your employees can hardly speak any German, it's a shame!!! Will go somewhere else!

Went to this MC for the first time after the renovation, for me personally this food isn't nutritious enough, especially after an hour I'm always hungry. The renovation has made the restaurant beautiful

Bad service, unfriendly staff who make a face that they don't feel like it. I told him I wanted to place an order and he looked back. That doesn't work!!

It’s a McDonalds. Actually a nice one and the staff are nice too. But it remains a McDonalds with McDonalds food. And it’s next to a busy street and a petrol station. All that and I’d still come again just because it’s very fast and convenient

The nicest McDonald's we've ever eaten at. Charging stations on the tables. The doors open with sensors, so you don't have to press any handles. Service was nice. The toilets were clean and the burgers were as fresh as I have rarely eaten them.

Super friendly staff and I really like the new concept! The location is also great...!

Han 21 Stutz lost because the order screen things suddenly made an error when nmeh pays, fat scam

I'm really disappointed. I thought things would have gotten better after the renovation and new structure, but unfortunately not. The team simply can't manage to pack a decent order correctly. Sometimes something is always missing from my order. Today, August 27th, 2023, I thought I would try again and give your team a chance. But unfortunately I was disappointed once again. I received the order and checked it outside and saw that 1 to 2 products were missing where I paid. An employee (I think it was the manager) gave us the missing products and apologized. When we got home we realized that even the burgers weren't made correctly....... and and and. That's true for the last time Thanks for nothing

The staff was very friendly (ok, contact only takes place when the order is handed over...) and the furnishings were also ok. I don't like the design as much, but it's a matter of taste. My big criticism of McDonald's Switzerland (not the branch, they can't help it) is the massively reduced burgers such as Big Tasty. The big could be replaced with small. As a result, the price/performance ratio is no longer right, which you honestly already know when you go in.

I enjoy a frappe at McDonald's every now and then, very nice.

A very good McDonald's in comparison! Clean and well maintained.

At the Mcdrive, the microphone loudspeaker wasn't good, you couldn't hear the employee accurately, then when you wanted to pay at the cash register, the employee (he was a manager) said that he had said at the microphone "just a moment, we'll serve them in a moment" . We didn't hear him because the microphone speaker is inaccurate. He was unfriendly. You always have to be friendly with customers, just because he is a manager doesn't mean he can treat customers unfriendly!

very annoying, with system. People often don't understand what you're ordering. Unfortunately, what was supposedly ordered is not shown on the display board. When you eat the food, you realize that a lot of things are wrong.

It was very great, delicious food, everything

The food is good as in any Swiss McDonald’s. The waiting times vary depending on how many people are queuing. So far I've always had to wait between 5 and 60 minutes. The interior is very nice and there is a balcony where you can smoke.

Employee high on drugs, waited an hour and still no food, ordered take away, got wrong food, didn't order mother

First of all we had to wait a long time for our food as it was a public holiday so it was an exceptional case. But after that the manager and employees came to ask if we were missing something and apologized for this situation. 👍👍

super dear team, good atmosphere noticeable, fast service - respect! gladly again :-)

Last night I was shocked.. After I placed my order I could see 4!!! Employees prepared my burger without gloves. All 4 touched the ingredients with their bare hands. Sorry, that's a no go. Gloves would be measured

For my taste, as is often the case, fries were not crispy and lukewarm. Questions about when and whether milkshakes would be available again could not be answered by the service staff, and they did not get any help.

The new building turned out very nicely.

Lovely quality chicken burgers everytime

This branch is a shame for all McDonald.

My order was created incorrectly, but the McDonald's team was very prompt and courteous. The manager even offered me a free dessert as a sorry. Top staff👍🏻

Every time I order at the McDonald's drive-thru, checking the order is essential. So far I have discovered several times when I got home that I had received the completely wrong dish - an absolute disaster!

super nice staff especially the menager Mirela

Good cuisine for an MC DO a stone's throw from the highway, large parking lot and covered terrace upstairs.

We've been sitting here for over 30 minutes waiting for 2 ice creams and a burger, which isn't even warm.

At peak times all parking spaces are full, there is not enough parking spaces for this kind of crowd. Something else that's a problem with all McDos, not just this one: the lids don't lift! They don't stay on it. I've already spilled a Coke on myself (I drank it without a Rörli through the small opening because I wasn't given one) and stupidly twice in the car! Once just on the floor, because I was hoping it would be safer on the floor, and once on the seat and across the floor, everything was full. I would say all the car cleaning will certainly do more harm to the environment than if you had prevented it with a good lid and buying new clothes is certainly more harmful than a plastic lid, something you could have easily prevented. I have also seen several times how the poor employees spill the drinks that they are supposed to bring to the tables. Sometimes they throw everything away along with wet food and put 50 strange strips on the floor to vacuum up. (Instead of cloths they have special giant stripes). 2 kilos of cloths can't seriously be more ecological than a good lid???? In the restaurant itself they don't use lids at all and then throw away 5 good (but wet) burgers just because the management prohibits virtual signals and plastic lids. It certainly helps the environment. Planning 15 minutes of working time every hour just for cleaning is brilliant.

No coffee cream or sugar, had to get it yourself. Coffee with a paper cup even though I wanted coffee cups. Coffee cups were all dirty, It's a shame there's nothing clean at McDonald's.

Everything is good as always when things have to happen quickly...

Waiting over 40 minutes... not recommended

Simply ridiculous, the staff is incompetent and can't do anything. I once had to wait 35 minutes for my food and it's already the 3rd time they've poured out a drink.

I once waited 1 hour and 20 minutes for a burger and then I went down to the checkout and the guy said I have to wait another 10 minutes and get the food myself. I don't understand how such staff run an MC branch

Always check, they tend to forget :) Save money with sauce at home style. Otherwise tip top. Mc Drive Order n Pay is quick but ordering inside... well.. speed like in the 30s zone.

10 minutes on the drive for 2 cheeseburgers. Such a shame.

Great conversion, well furnished

The restaurant is the dirtiest McDonald's I have ever seen. There is paper and leftover food on the floor everywhere. At first I thought it could happen, but it actually always happens. Yesterday, totally disgusting, dirty, sticky table... So I'll take the next one.... Same result. By the way, I've never seen anyone cleaning there either. Yesterday my menu was brought to my table after almost 20 minutes in a moderately busy restaurant. The Mc Tasty was cold, the drink was missing. He told me oops... He's bringing it to me. After I finished eating, I picked up my now completely stale Sprite from the counter. Mountains of rubbish were piled up on 2 tables because the rubbish bins had not been emptied.... Conclusion, after several visits I am now writing this review and awarding you the worst and filthiest MC in Europe that I have ever visited!!!!!

Unfortunately, parking is not ideal and there is little space for large cars like Jeeps, etc

Workers are very friendly and the food is usually tasty. The new terrace is cool and generally nicely remodeled.

Food cold, waited a long time and it disappeared.

Clean, friendly. How it should be

Unclean branch, floor full of food including stairs and when you look into the kitchen... nothing surprises me, my burger was cold... Quality assurance or control was the order of the day here! My personal last visit to Mac Münchstein. Even if this is actively used by young people between 1:00 a.m. and 2:00 a.m., the demands are probably focused differently. Greetings to Mac business management.

On Wednesday we had lunch there, it was a complete disaster. The staff was very unfriendly, the employee blamed the customers because everyone seemed to have given the wrong table number, many people who came after us got their food first, you don't have to understand, had to follow I got my own food in about 25 minutes. So no problem, I get it myself, sat down at the table again, then I realized I had the wrong burger on my tablet, the number was 234 but the burger would have been for 288. I called the employee and asked him to bring me the right burger, his answer was in an undertone, I didn't do anything wrong but I'm bringing you a new burger that I had to take with me, which means I was allowed to eat the burger cold because I had to work again. But it was great that the person with number 288 didn't get his burger because we got it, which means he definitely had to wait a long time to eat. The main thing is to blame the customers, the employees there are never to blame😤 thanks for nothing.

No receipt received at self-service machine. Staff very unfriendly. Replacement receipt was not created. Thank you, you are now eating healthier again 👍🏻

nothing to say.. service catastrophe, offer catastrophe, hospitality underground

They are open until 0500. Went there at 0459, and they refused to serve me.

I went to Mc Donalds in Münchenstein and ordered a Big Mac menu (without cucumbers), a Fish Mac and a Chicken Mac for 25 francs. When the food finally came after more than 20 minutes, the mayonnaise and chicken burger that we had ordered were missing. The Big Mac, of course, had pickles and there wasn't a single napkin included. This is really embarrassing and bad. At the same time, a young employee tried to clear a puddle in front of the trash can, which he only managed to do somewhat successfully after some help from his colleague. How can you give him such a difficult task? Irresponsible! I have rarely seen so much unprofessionalism in one place.