McDonald's in Suhr

First I waited a long time at the checkout to pay and there were enough staff there, then a frappe was missing when we ordered, then a strawberry frappe came even though we ordered a vanilla one. Conclusion: a catastrophe. The food wasn't warm and the fries were soggy. It's a shame 😅

Everything is perfect, always Great Csppucino

Enjoyed a dessert with my daughter before taking the SBahn home after shopping. Some tables could have been cleaner. Otherwise, all good.

We waited about 25 minutes for our food, okay, no problem. When we were served at our table, the employee threw the tray on the table. NoGo... Very unfriendly...

Staff are incredbly helpful and nice. Not like other Mcdonalds around. Very Happy to be here.

In my opinion every McDonald's is perfect.

I like being there, everyone is friendly, everything is great.

Unfortunately, the MC drive can't let it go every time without fulfilling the customer's order correctly, something is always missing or wrong. Without motivation please stop, thank you

Very relaxed if you don't go out to eat at peak times. It's always pretty clean, the food is delivered quickly and hot. It's a shame you can't have breakfast, a McCafé would certainly be worth it ;)?

Best Mac Donald from Aargau. It is always freshly prepared. Anderi Mac donalds send scary

Very nice MC food came to the table very quickly, the fries were not that good, very greasy, taste of old fat

Waited 1 hour for a small menu...

Very friendly staff. Food is brought to the table. A very nice customer service. Thanks!

The staff is always very friendly at Mcdrive. The food is great and sauces are no longer forgotten.

Long wait despite very few customers. Burger and Nagets was luke warm. If I had eaten it in the rest If the goods were returned. Staff could be friendlier, no motivation when working. Will avoid this McDonald.

Great employees we have here in Suhr.

drive in experience was a horror. The person somehow didn't feel like working. Drinks for the children were also forgotten and had to fetch something from a gas station. Avoid this store because the services there are unsatisfactory.

Quality of the food was very good, fresh. Customers only have very limited parking spaces. Employees very friendly.

There was no cheese on my cheeseburger 🍔 that just can't be the case, I waited a long time for my order.

Short waiting times and always friendly staff. Always my pleasure

The place is extremely unclean. People are overwhelmed.

Very good food, with lots of salad! We got very hot and fresh Chicken Mcnuggets.👍👍👍👍

Always clean and the staff are friendly. Very good for a McDonalds.

At the moment it seems to be a meeting place for young people who don't consume anything but just sit around, listen to music as loud as possible and annoy the paying customers. A pity…

Edit after request from owner: -Unmotivated employees -All of the tables were not cleaned (we then chose the cleanest one). The time of our visit was around 2:30 p.m -Price/performance, it is expensive. There are better burger restaurants -Rest like in all other branches

Headed here after a 4-day pub weekend and absolutely bloody hatf off for the service aswell as the exceptional food. 10/10 nuggies and a sauce that only gods newly wed wife could have created. fresh food. love it.

The first McDonald's in which I saw that the order was brought to the table 🤗 There is a playground WiFi could not connect 😕

The Afgahne who works at mcdrive is one of the most disrespectful things I have ever experienced!!

Small but nice MC. Toilet a bit dilapidated, but clean. Parking lots available.

Very unfriendly staff. She needed 5 minutes to take an order which consisted of three menus, was taken incorrectly 3 times and when we corrected her she was very rude. The food was almost thrown at us when we handed it out - the staff can't handle stress.!!! Just very cheeky!!

We waited 40 minutes for 6 cheeseburgers

Very unfriendly staff, it is very unhygienic, food is prepared without gloves, the Afghan employee takes burgers with his hands and while he was eating we found his hair in his burger and we would like to clarify it with him. He reacted very aggressively. Do not recommend under any circumstances

Been to MacDo again after years. Unfortunately the food didn't taste good at all, the bread tasted quite chemically and half raw, as did the slice of cheese. Meat biscuits surprisingly ok. Atmosphere in the restaurant and outside on the terrace is not relaxed, tables are dirty, there are no plants. Ordering process works great from the machine.

The food is awesome. Delicious main courses and dessert. The service is quick and quite nice. The playground is well made and small but nice. There is enough parking space. Only the burgers are small but you can take a Bic Mac. I will definitely come back. Lg

The food is ok, the service is great, the atmosphere is like all McDonald's

Only 5 stars because of Filet-O-Fish! Service 0 stars because not open before 8 a.m....!

Only in an emergency in the Mac...

Best McDonald. Saber quickly friendly

Clearly better and cheaper than its big competitor Burger King. The employees are very friendly. I have never had food that was inedible at this branch.

You should hire employees who you also need in service. When you ask a legitimate question, you shouldn't give someone a sideways look like you're stupid. You definitely shouldn't hire a server like that named Serena in this industry. You can tell this woman from afar that she doesn't want this job.

Very long waiting times, confused with orders, food as good as chips not fresh, I couldn't stand it in the McDonald's restaurant. A pity

I often go to the drive-thru...something goes wrong with almost every other order, so I always check...

I wanted 1 cucumber but didn't get any. I had to pay 2.30Fr. pay for it

We've been disappointed here repeatedly - the McDrive often lacked something, otherwise cold burgers or soggy fries, etc. OK in between. But today is the summit. I wonder why after every second visit I'm missing a burger, a sauce or a drink. You should please check the employees' motivation or otherwise please terminate the unmotivated long waiters if they are not even able to hand over a complete order.

Super friendly staff. Unfortunately, the boss is very inflexible - a shame. I wanted to charge the Twizy on 220v while visiting a restaurant. I would also have liked to pay for the electricity and something for the coffee fund. We then went on to the BK where there is a great socket.

The unfriendly staff I have ever seen. I won't come again in the future, I'd rather forego it.

Everything perfect, thanks for the vouchers.

This branch has done well. The staff is friendly and the orders are complete, which was often not the case in the past. Keep it up!

You get 1 star Because you are very rude and they hung up on the phone

So phone calls with them don't work at all. I asked a question and got an answer and I didn't understand it and asked and the woman on the phone just shouted at me and hung up.

The quality has pretty much increased at McDonald's.

Service is always top in Suhr. Very friendly staff, especially Ms. "Azra" always impresses with her competence, friendly manner and smile.

Probably the most pleasant McDonald's I have ever had the pleasure of being in, Ms. 'Azra' in particular brings a very big plus to the Suhr branch with her smile and her great manner

I often go to Mc Donalds Suhr, a mall almost every week, my children love it so much. We are always well served, the staff is also child-friendly, especially an employee named Azra, always nice, fast, uncomplicated. The most important thing is that every time I order from them, I get exactly what I ordered. Hope many others can learn from them. What I also like is the restaurant is very clean. Always happy, big thanks to Azra!

Was very loud today. 3 boys were making a racket the whole time. Goods thrown on the floor. Jumped around. No respect for other guests. Staff did nothing.

A good MC for years. Despite the changes, the team is usually very good and friendly.

Apart from McCafé, everything was available, even a gluten-free burger.

Were there with a small group at the beginning of March 2023. A long hair was found in two out of seven burgers. I'm wondering what the hygiene is like otherwise. The burgers were otherwise quite ok. I didn't visit the drive-in, so I can't write anything about it. Toilets are accessible without a code, which is great if you need to use the toilet before eating. But toilets could be kept a little cleaner.

The service here is just awesome

Unfriendly staff... Sells ice cream sundaes for 4.50 which they only fill half. No regrets even after complaining.

Unfortunately, it's a shame, I forgot the sauce for Chicken McNuggets once again, apparently I can't read the issue...there's now a longer McDonald's break. Complained via app (customer satisfaction) also provided email address, no feedback on it.

Incorrect order and subsequent stomach problems!!! Addendum: Bad experiences again. After today's visit, my child has diarrhea, vomiting and now has a fever As a tip: ALWAYS check your order. Unfortunately, things were often missing. Less stress more care please.

Food mostly standard, cleanliness good but disastrous drive-through (or thru). I can't remember the last time I received what I ordered here. Today 2 burgers were the wrong ones and the happy meal was completely forgotten. So... go there again, child like my own, fake food waiting at home... I got a sorry and an apple turnover for that, great.

It's good and practical, a little expensive, it's no longer "fast cheap" Positive points -Swiss beef - guaranteed treat Negroative points -you can find better quality at a similar price

Everything was given out incorrectly, simply incompetent

This branch has done well. The staff is friendly and the orders are complete, which was often not the case in the past. Keep it up!

Just ordered a Double Big Tasty menu to take away...made a single Big Tasty at home...sloppy work

Nothing special. The short waiting times and quality of the food are very positive.

I wanted to have Fanta Zero and got 1 cup of water with ice very cheeky😡

Always very tasty, I'm happy to come, it's worth the 40 minute drive, very nice staff!

We've been disappointed here several times - the McDrive often lacked something, otherwise cold burgers or soggy fries, etc. In between, it's ok. But today is the summit. Wondering why I felt so sick after eating the salad for 15 minutes, I studied the package and realized why it only looked so "half full" at the beginning ==> Salad was sold - as you can see in the picture - at 10.01 p.m. and would have already sold out 16.38 can be disposed of. After feedback there was a “sorry, it shouldn’t have happened”. A NOGO when selling food.

They responded to my review very quickly. Was very happy with the answer. I'd love to visit again.

Food is just what it is and you should be aware of that! The service is brutally unusable!!! Unfortunately, I don't understand the arrogant behavior of the people there... it's not rocket science, just taking an order and being friendly doesn't cost anything. It can't be helped that she has to / is allowed / or should work there!!! Not really customer friendly

Corresponds to the McDonald's standard as you are used to. The service is friendly and the restaurant is usually clean.

Slightly smaller McDonald's with indoor and outdoor seating and of course a drivethrough. Very quick service. There is a larger parking lot nearby in front of the Pfister Center.

I eat there every 1-2 weeks and am always satisfied. A good way to eat cheaply when I'm at work and don't go home to eat. Very efficient and friendly staff. When it took a little longer today, the employee apologized to me, which I found very nice. Thanks for the good service and see you soon. Keep it up

At this Mc's I got 2 cheese burgers and 1 pomfrit and isoce and I got everything twice. Also at the prices. Well, I suspect there's something wrong with the machines. The food was excellent, but the 2 stars meant the rest was a disaster. I ordered a vanilla frappe and got banana then I changed it and amazingly I got BANANA AGAIN!!! I'm allergic to BANANA!!

Unfortunately, the quality of the products has declined significantly. Fries and burgers are simply not fresh. The burgers are carelessly thrown into the box.

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Unfortunately the tables are not cleaned clean enough. During the meal, potatoes were swapped for fries

Good service, McDonalds like food.

Made a large order today and everything was recorded correctly, thank you Aruna, great job

Unfortunately the quality has decreased significantly, I have no idea what happened in Suhr. Everyone! Sometimes there were several errors in the order, e.g. missing items. Carelessly prepared food. Burger full of oil. Exceptionally long waiting times for McD. Something has to improve so that I can visit the restaurant again

August 15th, 2022 around 8:30 p.m. I ordered to take away. Burger full of oil other all sauce outside 😡

Today was the first time in Suhr at McDonald's, but the worst McDonald's I've ever been to. I go to McDonald's regularly, but I've never seen anything like this. A simple menu order, nothing extravagant. After part of my order had been in the bag for a long time and I had waited over 25 minutes, I offered to give me the money back if the order could not be provided. You could make up for the lack of efficiency with friendliness, but that's not the case. An apprentice wordlessly and unmotivatedly packs mountains of burgers into bags, which four people throw out of the kitchen. Order not complete, no apology. Burger cold, fries half stuffed, cold and rubbery.

Tonight I had to wait 25 minutes for food. The order was incorrect and the fries were cold. This doesn't work at all!

Even though the store was empty, there was a long wait to be served.

Nice place, quick service and very friendly staff.

Actually often there but today it was miserable... Wait 20 minutes in the mc drive and then you don't even get everything you ordered... But the main thing is that we got it... but we didn't notice it until we got home...

First the wrong drink and then the cola I ordered. However, the cola was just flavored water. They also received an incorrect order at the table next door.

No receipt came out of the machine and there are no receipts on the back of the receipt. I ordered a 0.5 liter ice tea and it only tasted like water. The employee even asked me if everything was okay with the drink when I gave a mine. Unfortunately, this Mc wasn't such a good decision. Next time I'd rather go for Burger King

Super chicken crispy with salad very fine

tried the spicy chicken Burger (hot chili) today, service was very quick, Burger was good (better than expected, very crispy!) Now I want a spicier version of it, hot chili has a good burn but it could be more 🔥 😈

It was a disaster!! We stood on the drive for over 15 minutes and nothing worked. Then inedible, almost raw fries and a veggie burger instead of chicken with bacon, which we unfortunately only noticed when we got home. Too bad for the money. In return, the staff joked around with each other and we were allowed to pay for services and food that we didn't get.

I'm a regular customer at this MC but this time it was really too much for me! First the wrong order, unfriendly staff and then my hamburger was sour too... do you want to poison me?! When I looked at the bottom, I discovered mold! I will demand compensation!

Delicious food, hot and quick. But too many flies in the room that are annoying.

The smallest burgers in the world...unbelievable.

Horrible...the food here was disastrous...

Love the area its spacious, play place for kids is good just i take my kid here and happy

Ordered to take away and said everything was included.. Unpacked at home and immediately something is missing. Brainless and incompetent, not even able to prepare an order from two menus correctly. You can't defend yourself with the receipt because they take it away again when you pick up the order at the counter. Dirty shop. Hire people with brains