Based on 902 opinions
Based on 902 opinions
Opinions
The waitress (the Asian woman who works from 3:00 p.m. to 4:00 p.m. on March 27th, 2024) had absolutely no desire to serve the guests. She just sat at the table with her compatriots and had fun... and the customers had to wait at least 5 minutes... they had been talking very loudly for a long time. Was very unpleasant and disturbing. She also spoke very loudly in her local language.
J. H . 2024-03-27
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I have never received such a welcome. Unfriendly woman, I advise against
Marie Losson . 2024-03-18
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Coffee like Braun water. Only 1 person for service. Never comeback to here.
O Ahmetova . 2024-03-11
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- Employees: The employees are characterized by their extraordinary friendliness, their warm demeanor and their competence. - Food: The food offers the usual McDonald's enjoyment and meets guests' expectations. - Cleanliness: The restaurant exudes cleanliness and hygiene, which makes the stay pleasant. Overall, it can be said that the McDonald's in Basel impresses with its friendly service and pleasant atmosphere.
A. Wanner . 2024-03-07
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The beef was the exactly opposite of my bed at a very scary thunderstorm night. Also for someone that doesn't know French, it as difficult as me trying to laugh after a very bad joke.
leniahatzo . 2024-02-29
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The staff is very friendly, the place is in a very central location.
Isabel Galdeano . 2024-02-22
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In all large European cities and sometimes restaurants on the highway, they have a corner for children and some kind of animation. There is absolutely nothing here! Are children welcome?
Marina Ivanovic . 2024-02-03
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Fortunately the service was fast and no errors in the order for one of the most expensive McDonald's in the world 😨😨😨
LHiruma . 2024-01-23
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Probably the best McDonalds in Basel
Michael Mitchley . 2024-01-22
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I've never had such a bad cheeseburger at McDonald's. Meat totally dried out, cold and had been sitting around for a long time. Same story with my daughter. No sign of fresh. It was the first time in the branch on the market square. No one was interested. View of the town hall is very nice, but it doesn't make the burger any better. Branch on Rebgasse has a different level.
Katharina Gloor . 2024-01-21
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had a hair in the mc chicken and I hadn't received a new mc chicken, what a boss... I also have pictures that I somehow can't post here
liridon halimi . 2024-01-06
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Food was very cold and the drinks were no longer carbonated, the food was very old and the meat no longer looked good, the employees are very inattentive and scream all the time it is very disturbing 🤢
Helina Öztunc . 2024-01-06
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There were hardly any people, so I was looking forward to a freshly prepared Big Mac after a long wait. Unfortunately, after a long wait, an old, lukewarm, bad-tasting Big Mac arrived. Poor performance, poor quality. Never again! The waitress here smiled and could barely speak German. I expected at least a warm, fresh Big Mac. Underground!
Michael Gschwend . 2024-01-03
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Attention This mc made me pay twice for a sandwich both on paper saying that the transaction didn't go through and in cash but when I got home the transaction was successful
bianca canzanella . 2023-12-28
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Very clean restaurant. The service is fast.
Isabelle Schwartz . 2023-12-26
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I would like an adequate understanding that Coke in December with too much ice is too much. And of course, the menu with lavash, like in other countries, should be left and not deleted
Alex Shulga . 2023-12-16
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In the historic center of the beautiful city of Basel there are several McDonald's but this is the most central one. On the ground floor there is the McCafè while on the first floor (there is no lift) you can eat. The place is quite large and has a very nice view of the square. The staff is courteous and helpful
Gianluca Radice . 2023-12-16
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I can't describe how many times this has happened to me. Mc's staff love forgetting things in the order and NEVER apologized to me when I pointed it out to them. Better go to another Mc.
C W . 2023-12-15
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Fries and the coke was one of the worst among McDonald's. View and atmosphere is super good 👍🏻.
Emirhan TALA . 2023-12-13
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Super quick service, a bit gray inside but very serviceable for what it's supposed to be. Wednesday midday though.
Impossible Object . 2023-12-13
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REALLY ENJOY THIS JOINT MET A FEMALE THERE TODAY WHO IMPRESSED ME TO COME BACK BUT THATS ALL THE FEMALES AT MCDONALD'S IN SAY A 300 MILE RADIUS AND SOMETIMES I GET FREE COFFEE NOW THAT BRINGS ME BACK THE STORE ON LAKE JUNE AND MASTERS DR FABULOUS STAFF ALL SHIFTS
Steve Smith . 2023-11-23
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I recommend. Classic McDonald's, but with a great view of the town hall. It is worth the visit and the view of the square.
Vendula Hejpetrová . 2023-11-16
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A hair in my fries 🍟 unhygienic, creepy
Marta 4057 . 2023-10-29
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Lukewarm burgers, limp salad and stinky air
RuDa The -G- . 2023-10-22
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Staff in this place are really disgusting. They are real antisemitic. I am a citizen of Israel and yesterday, 11.10.2023 I was refused to get served and helped there after that manager found out that I am an Israeli. They threw me out. Jews never enter this place. While the whole of Europe supports Israel during the heinous attack, while the Israeli flag flies in front of this McDonald's in Basel city hall - the disgusting employees of this establishment deport an Israeli citizen, refuse service and assistance. This place is not for idiots.
Мария Илгач . 2023-10-12
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I thought it was good and the staff were friendly.
Klaus Bjöjaran . 2023-09-19
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Friendly staff, food very expensive
Wouter Claassen . 2023-09-04
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There was a fingernail in the food and the service was shameful and rude. Very unfortunate
reedoox . 2023-09-02
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Happened during the beer and jazz party, I thought the situation was terrible but they were very effective in the preparation
Mrs Alvod . 2023-08-24
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Superb location Top service nothing to say really we would like the service to be as good in All the Mac
j s . 2023-08-24
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I bought a menu via the app. The money was reserved on the credit card, but the Mac said the order didn't arrive. Even though I paid, I didn't get any food even after I showed them the money was debited.
Kevin . 2023-08-21
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Usual food but a magnificent view.
Szabó Zsolt . 2023-08-16
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Always reliable, mc cafe on the ground floor and mc on the first floor
Fabry Neri . 2023-08-13
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A classic Mc Do with a splendid view
nicolas jutard . 2023-08-08
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Nice staff, quick service at the table
women1981 Xxy . 2023-08-08
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It's very good for a quick snack, you can explore the city by eating your food on the go and as far as I can see there's not much going on there.
Engin Avan . 2023-07-23
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Friendly, beautiful and delicious products. It was very clean. Thanks
Fabian Siegler . 2023-07-15
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I like this MaDonald as it is right across the City Hall and watch the trams pass by.
Ken Ip . 2023-07-05
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Just McDonald's. Nice view of the town hall.
Lennart . 2023-06-06
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Employees were in a very bad mood… and mumbled a lot. They got annoyed when you asked something. Funnily enough, we go to Mc Cafe every Friday morning... will be our last time when we're treated like trash...
Maria Paula Ariza Vidal . 2023-06-02
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Traditional McDonald's experience
Ricardo Andrés Suárez Dorta . 2023-05-30
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I waited 10 minutes until the employee came to check out, completely dissatisfied. And served me without desire! She didn't say hello and served me with a completely dissatisfied face! I am very dissatisfied with the service! And she put extra onions in my burger…. 🫣😡
Vladimir Iljin . 2023-05-26
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A small McDonalds, clean, nice staff. Central location.
Pauli Panther . 2023-05-22
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Very expensive. Very expensive. And nothing from the other world. Junk food without more
Manel . 2023-05-22
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Fast food with hamburger as main product.
Bourgeons Taha . 2023-05-20
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Unfriendly, bathrooms dirty, the Sundees were very very small even though we ordered the large ones etc...
Juan Suarez . 2023-05-15
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I wouldn't necessarily recommend the Figliale on the market square, but MC Donalds is MC Donalds
Antonina Biscetti . 2023-05-12
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Not a good cappuccino to go! Milk foam disappears so quickly, as if it never existed... Coffee tastes like nothing. Definitely not my idea of a Cappus - what a shame!
Nathalie Schöpf . 2023-05-09
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I just wanted a cheeseburger and I got one. But without onions. The bread also tastes of chemicals. THAT DOESN'T WORK!!! I got more napkins than fries. What am I going to do with so many napkins? The workers cannot communicate with their customers in German. I'm never coming here again! Even the McDonalds at the train station with drunk people is better. Lg Anonymous
Mara Mara . 2023-05-07
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By far the worst branch in Basel Order always wrong or items missing unacceptable service
Hans Fritz . 2023-05-05
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What can i say, its a McDonald's
Dennis de Boer . 2023-05-01
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The new branch manager (man) He actually shouted at her very boldly towards an employee in front of everyone. Since the branch on the market square was still closed on the app, I couldn't activate an offer, his comment was order normal, come back tomorrow! He answered in a very cheeky and annoyed manner.
St. Ana . 2023-04-28
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The food is actually really delicious here and I visit often. All personnel are very courteous and friendly. Facilities are spotlessly clean and well organised. However: I had to leave a review this time because it is the third time in a month that an item has been missing from my order. I always order for takeaway and have never felt a need to open the bag and check everything. But after a burger has been missed twice and today a cookie, I advise everyone to check their order upon collection. I have not felt it worth while to go back and complain.
Teresa Rimpler . 2023-04-23
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The window seats on the second floor directly face the city hall and can see the entire city hall and square.
Li-Ming Chen . 2023-04-19
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The food is not the best and it is very expensive
kitkat . 2023-04-14
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Good conditions, coffee was served too much, so there were fewer people in the cafe, cake selection with cheesecake and only fruit cake, there used to be strawberry cake, that was the best, things like that should be in the range, don't remove it, otherwise it's Competition next door, MC Cafe is half empty. This is a deficit business. Greetings from a regular guest
Bruno Tschanz . 2023-04-11
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It was really good. The restaurant is very well located. You can walk around town and quickly stop there for a burger.
luca vögtli . 2023-04-08
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They were not at all prepared for the many people on the second strolling Sunday. Waiting in line for 20 minutes and complete chaos. It's incomprehensible that you could have planned in advance that you then have to plan for more staff!!
Sabine Wyss . 2023-03-15
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Ordering via mobile phone is great, but there was a hair in my burger 👎
Peri Alp . 2023-03-15
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We placed an order 3 times as before, but the receipt did not come out. And so delicious
Иван Шаповал . 2023-03-13
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Cleanliness to be reviewed. Sick after eating here...
camille albrecht . 2023-03-11
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The burgers taste just as good in Switzerland as they do in Germany. 👍😃 I guess I don’t need to say more 😉
Katrin T. . 2023-03-09
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I tried to use all my McDonalds points for my menu and it deducted all my points and when I asked for it at the checkout the woman said she couldn't do anything. 10 francs lost for nothing and no one helps. Simply an impudence
aaliyah dunst . 2023-02-21
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Overflowing rubbish, dirt and grime everywhere and the incompetence of the employee cannot be beaten. McDonald's standard is nowhere to be found.
Ghost_luan GHOST . 2023-01-22
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Typical McDonald's, but expensive
Rogelio Bejarano . 2023-01-20
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MC donnalds in Basel Switzerland
Canan Karademir . 2023-01-16
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Catastrophic sanitation and general cleanliness.
Sarah Folies . 2022-12-21
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A more limited menu than in the UK . Service was fine though with just one grilling & frying and the other front of house it was a good job the restaurant was quiet. Food was served quickly and was tasty. Why does my BigMac always fall apart with lettuce spraying everywhere? Toilets were entered by a 4 digit code and the men's toilets were clean, tidy & well appointed.
Garyth Orton . 2022-12-14
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It's just the Mc at the bar... There's always a lack of space but it's really a shame 💪👌👍
Milos Schaffner . 2022-12-11
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Waited a long time just for a hamburger that wasn't fresh and without a cucumber, the shop didn't seem likeable to me
Aurelia “Aliase” Thim . 2022-12-07
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Fast service even at the tables. McDonald's is located on two.
- Simone - . 2022-12-02
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Overflowing rubbish, dirt and grime everywhere and the incompetence of the employee cannot be beaten. McDonald's standard is nowhere to be found.
Oliver Csordas . 2022-11-27
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Food is more expensive than other places?? 2 clear drawback of this place.... Its in first floor without lift and the toilets are stinking like hell. Seldom i have seen such a worse toilet in Switzerland
Chandrasekar Jayaraman . 2022-11-23
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Good location for a mcdonald. On the ground floor, there is the mac café, with a few tables outside. And on the first floor, there is the normal restaurant, with a superb view of the town hall. It's 10.36am, and it's quiet, clean and no music. Great, isn't it?
Ando RANDRIAMASY . 2022-11-16
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Terrible experience with the food. The burgers were over cooked and the brad used was the standard small burger brand on a Big Tasty.
Hugo Carrasco . 2022-10-28
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Fries was dry and cold, but vegetarian burger was delicious.
Levente Mikó . 2022-10-24
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good quality, easy order, overall good to very good
Alexandru Niculita . 2022-10-18
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Great! Gluten free options available!
V.G. Vollaro . 2022-10-07
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I bought a bag of takeaways, but I was short of stuff. This isn't the first time, not even the last time. This time there are two bags of fruit for the children missing. Last time there was one less box of salad.
Xinhui Hu . 2022-10-01
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Good experience in this fast food, pleasant staff. Small problem with the waiting time to access the toilets.
Romsky . 2022-09-23
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Waiting time too long, unfriendly staff, no service at the checkout despite a long queue
Loredana Maggi . 2022-09-11
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30 minutes for apple turnover…says it all
Ilija Savicic . 2022-09-05
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I waited 20 minutes for an apple turnover and brought this up. She said it was coming soon but I had to wait 20 minutes until I came back to the front.
ONONO Srix . 2022-09-05
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McDonald's is like McDonald's, but the biggest advantage is the location - on the Town Hall Square with a beautiful view of the Basel Town Hall. It's worth taking at least some tea or coffee and admiring the view
Festivus Gladius . 2022-08-25
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The classic Mc Donald. A place on two floors (above sandwiches under the bar) a bit small, if there is confusion it is difficult to move around with the stroller.
Lorenzo Ravidà . 2022-08-18
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McCafe section is pretty good. Freshly ground coffee and apple pie are delicious.
HAKAN ILICAK . 2022-08-17
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Toilet is broken, scandalous, and dirty everywhere
andi latte . 2022-08-16
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Super responsible price, fast service
Serge Lakdar . 2022-08-16
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Is not recommended for forgetting change
aras . 2022-08-14
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The ice cream doesn't taste good. And the portion is way too small. Service not good, no change received.
Lazar . 2022-08-14
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Great location, clean and very nice staff. Mc Caffee on the ground floor and McDonald's on the 1st floor.
Peter Neumann . 2022-08-11
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Quality of the food is good. The cleanliness of the tables and toilets is poor. Other Mc's are much better.
Y B . 2022-08-11
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A privileged location, it is located in front of the attractive Basel City Hall. The restaurant on the first floor, you have to climb stairs, and the McCafé on the ground floor, has a few tables on the street. They speak English.
jorge cristobal . 2022-08-08
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Like any McDonald’s. Can you eat? Tastes pretty much like any other McDonald’s. Was pretty clean and enough free places.
Krzysztof Lesniewski . 2022-07-27
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Cleanliness absent.. the chips had a strange taste. Eatable sandwich.
Maria Albano . 2022-07-26
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Either the wrong order comes or the burger is completely wrong. I have the feeling that the staff is completely overwhelmed by everything.
Brigitte Manser . 2022-07-23
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Mc Donalds with the normal offer and the seasonal promotions. Pre-ordering on the display and the various payment options such as credit cards and many electronic payment methods. You can also order directly at the checkout. Even accept euro notes at the checkout. Accessible toilet with code, available from staff. Service at the table. Friendly staff. Kept very clean. I'd love to go there again.
Andreas Heule . 2022-07-16
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She gave me the wrong order. The food is not filling and the tables are not clean at all.
Ella Younis . 2022-07-01
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The food is perfect I went there 2 times but in the 2 times they mixed everything for take away 😡
シIpek . 2022-06-29
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Even tho I ordered 12 francs worth of chicken nuggets, the order lady mixed them up and when I called them she was pretty rude
Beliz Guvendi . 2022-06-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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