McDonald’s Restaurant in Granges-Paccot

The disrespectful waiter who treats me as a fat man, plus our sauce is missing and I have coke instead of cold tea for 40.- to not be satisfied with more than 20 minutes of waiting...

The restaurant was great, the food was delicious as always. But unfortunately I have to complain about something: the toilet was anything but clean, I prefer not to wash my hands and dry my hands even less. A deodorant would be appropriate. Thank you

Zebeb, eat some cold food. Here is my coc village

I had a Mac Donald delivered on a Saturday evening, I ordered a vegetarian menu and they delivered me a Mac nuggets instead… I called the Mac Donald and they told me it was my fault and that I had made a mistake in my order, he was dishonest and did nothing to resolve the situation… so my dinner was a portion of fries being vegetarian

I have been a customer for a long time, my father-in-law was the manager of this Macdonald for years. I entered and stayed in the veranda so as not to disturb anyone and the manager came to tell me that I had to leave because of my dog, my dog ​​who is housetrained and very clean! What's more, for years it was not prohibited and today it is. This is unacceptable while in other Macdonalds dogs are allowed! He should review their policy and the way they treat customers. My dog ​​makes less noise and litter than some children. I won't come back again!

We're lucky when the order is complete. Unfortunately, this is not the only case. I understand that it can be stressful towards the evening. But that’s how it is in the restaurant business. This site should review its quality requirements and internal processes.

One of the best McDonald's in my opinion. Friendly employees, fast service, correct assembly, products served piping hot. WELL DONE !!! Perhaps a little effort should be made in terms of cleaning the tables. THANKS !!!

Always missing something in the orders, making us wait for nothing.

At the reception of the menus, a 2.5dl drink instead of 5dl, fries and cold double cheeseburgers. After complaint and 15 minutes of waiting, the order this time hot was served to us. A double cheeseburger was missing. After going for the second time to inform the manager, he told me that the order was correct and I had to invite him to my table so that he could see the truth of my statements. No excuses, no commercial gesture. I am very disappointed with this establishment.

Extremely unpleasant staff, especially the bearded manager (Almo). To avoid

Fast and kind service. Food ok. Courteous staff.

When it comes to cooking, it's McDonald's.... So no surprises. On the other hand, I was pleasantly surprised by the kindness and attentiveness of the staff, particularly in the restaurant and not just in the self-service restaurant. Order kiosks are a very nice idea. When it came to cleanliness, I was also surprised.... It's fast food for sure, but nice. The one in Friborg is well located near the motorway exit and is ideal as a meeting point for, for example, carpooling or other purposes.

We ordered a chessburger royal and a mcchicken menu, and stayed sick all night. (Taking into account that we hadn't eaten anything else) Super food poisoning!

Orders are never complete and managers are dishonest!!!!

This is the last time I will order or eat at this mc do....staff sleepy and incompetent, something is always missing when ordering, food is always cold and bland, fries are always soft and no salt...place to absolutely avoid

The girl (woman) at the drive with the rhinestones on her teeth (small diamonds stuck on her teeth) top top top service very warm and super pleasant thank you for the high class service 100% happy

Much too expensive, soft and bland chips, bad smells.

Drive In, not friendly at all employees

Hello last night I had a meal with the children at McDonald's and the result is still the same, it's the 2nd time that the order is not complete 2x that I pay around 67 to 68 francs either it's the drinks or it's a Hamburger really service (0)

I ordered 20 nuggets, I got 9. I ordered 4 medium drinks, I got 2, one of which was small. I only had one sauce. I ORDERED 4 MENU I ONLY HAD ONE FRY FRY REALLY INCAPABLE SERVICE BUNDLE OF INcapabilities WE ABSOLUTELY NEED TO FIRE INCOMPETENT WORKERS WHO DON'T EVEN KNOW HOW TO TAKE AN ORDER CORRECTLY MORE EVERYONE KNOWS THAT WHEN YOU ORDER A MENU THERE MUST BE A DRINK SAY THE ONLY MENU THAT WAS JUST WAS A HAPPY MEEL REALLY DON'T GO TO THIS RESTAURANT IT'S DISGUST THE STAFF ARE UNPLEASANT.

Stayed few minutes near black mcdrive screen. Then few minutes near OPEN cachier window, but w/o any people inside. Called by phone - no answer. Was not able to order a food. Very bad servicd

burnt and there was no salad :/

We hate having to order at the terminal, it's not user-friendly, plus the staff didn't want to take the order at the cash register at all. The price of CHF 5.00 for a portion of cold fries is outrageous. Long service, and the food was cold and not good at all. And not following the order in which orders arrive is not normal

Good place. Not bad compared to others

It's sad to order and pay for a Double Big Mac and inside the box, clearly marked DBM, to have a normal Big Mac, it's really pitiful In fact it becomes normal for them, 50% of the times they forget something or they give a false menu

Lack of speed in preparing orders

The last time I went to order (2 weeks ago), they swapped my double big Mac for a cheese burger. But hey, it's not too serious, it's been a long time since I ate a cheese burger. the reception is not very cool. The service is not very efficient, on site I waited 15 minutes for my menu.

We ordered takeout yesterday. Short waiting time, but unfriendly staff who couldn't speak German. Yes, French-speaking part, but bilingual canton!!! From the looks of it, there were only students behind the counter. They were disorganized and overwhelmed. When we got home we discovered that the BigMac rolls were completely burnt and the cheese hadn't melted. If we had eaten there, the burger would have been returned!

Mediocre as always lack of staff and services leaves something to be desired

I went to the McDrive with the children, from Marly, arrived home and noticed that they had forgotten a returned happy meal and so I had to eat it cold and put the fries in the trash. I would have hoped that they would give me hot products too

Cheese not melted, and when we asked the manager to please heat it, he told us that this was normal and that this was how the bic mac was served. Poor service

Good place, good service, it's big and the automat is an essential plus for those of us who don't want to go in to eat and are in a hurry. They are fast. The fries are delicious and freshly made, I love them. The price is normal for any Macdonals.

Very fast: I was served my menu at the table exactly 3 minutes after I ordered via the app even though there were quite a few people there

The staff was friendly. The food was, as always, very good. The tables, chairs and floor were clean. The toilets were also very clean. I can only recommend it.

Nothing more and very narrow at the mac drive

Dirty in the toilets too. Staff could be a bit friendlier. And please put the German chocolate sauce on your ice cream. That really didn't work.

Incomplete order. Wanted to call. Nobody answers the phone. Tried for 30 minutes...

For a Mac do the place is very clean, the food always arrives hot and you can see that the burgers are not prepared too much in advance. The staff is polite unlike other Macs in the region.

One of the worst McDonald's in Switzerland. There is another one in Avry-sur-Matran not even 10 minutes from this one, go there.

Hot chocolate is not fully packaged

McDonald's in short if you have no other choice! Otherwise I would have gone elsewhere! Mediocre quality

20 minutes pour 3 sandwich... This Is not at all a fast food

Usually a short waiting time, usually everything that is supposed to be warm is warm. Unfortunately they don't do anything against the wasps, which is extremely difficult (on the terrace) as there are no longer any lids for drinks

Two errors per order, there are 75 in the kitchen and not able to follow a list, well done to the team 👍

Unfortunately the MC Flury was inedible. Despite complaints, no improvement. Very disappointing. The rest was wonderful.

I had to wait around 15 minutes for a simple sandwich, despite ordering through the app. I understand that computer glitches happen, but even after the manager knew there was a problem with my order, no one was interested in fixing the problem. The impression of incompetence and disinterest of the staff was distressing and blatant. A fast food to avoid especially if you are pressed for time.

Really horrible staff. The only nice person was the trainee who, after my long wait at the checkout, was given a beating by her "trainer". 2nd try. With the application to have a menu for 1fr, does not work. I ask the "manager" Amad, who turns out to be totally incompetent, blaming the problem on a computer bug and offering me no help. I see that the Macdonald's in the region are really poorly managed. And one more thing. Table service does not work. My menu was waiting on their cooling counter..

Very disappointed with the ice creams already that I did not receive the correct mcflurry

This evening I was there, thank you for the coffee you gave us, good service

Hygiene really leaves something to be desired. Finding hair wrapped in fries (3 portions) and hamburgers (2x) is intolerable and inexcusable!!! I was still reimbursed following my complaint.

Fast Food normally means fast food...which is obviously not the understanding of this place. We waited 23 minutes between ordering (which we made ourselves) and arriving at our table... However, on the preparation ticket it is indicated that the order was processed immediately... As a result, the fries were limp and bent by themselves. Disgusting The sandwiches were too soft with the bread sinking in with the easy pressure of fingers to hold it. We made the comments and got a “I’ll pass on the information” Fortunately we will be able to choose alternatives next time elsewhere.

We had to wait over 10min for our order, my burger wasn't assembled in the box, the mcflurry weren't stirred and one lady who was bringing the food to the tables was working very slowly and with a bad attitude. Overall very dissapointing!

As allways you can't go wrong with McDonald's..! The Big Tasty Bacon was a delight!

Contrary to everything said in these comments, I have never had any problems! I order quite often from this establishment with ubereats because they serve everything correctly and cleanly unlike the one in the center of Fribourg! Of course if the food comes cold it is none other than the fault of the delivery person who takes time depending on where you live and not the establishment… I recommend this McDonald’s for delivery or eating on site, never a problem!

Frankly it's a shame you imagine it's a McDonald's there's not even ice cream there's always something missing where they serve cold and disgusting menus what a shame but really Friborg city Granges-Paccot the two McDonald's their service zero

Switzerland is much cleaner than Britain

CATASTROPHE!!! I HAVE TO CHECK EVERYTHING EVERY TIME AND EVERY TIME THEY FORGET BURGERS AND GIVE THE WRONG SAUCES! What's more, NO ONE SPEAKS GERMAN OR HAS VERY BAD FRENCH!

A typical McDonald's, but everything in French 🙈

Staff a little disinterested and unpleasant

When you don't know how to say hello, thank you, goodbye, or give a simple smile (even a commercial one) to the customer... well, you change jobs.

The hamburgers are always the same with some originalities like the McRaclette. Small negative point, the lack of peppers in the "spicy" and the cheese not flowing.

Very dirty restaurant whether inside or outside!

Marcdo with drive-thru and enough indoor seats to eat quietly.

We ordered via Uber and the delivery man only brought back a bag containing the drinks, after asking him it seems that the error came from the establishment, a SHAME when we see the Swiss pricing of Mc Donald's Franchisees, well done , it’s American class. I strongly advise against it.

They must make millions by always forgetting things!!! There are always some forgotten items with each of my orders!

Alas overwhelmed with 3 orders, forget the sauces and 1 dessert...

The person who cleans the floor of the room every two seconds and who every second asks you to put your feet up so that they can clean while you eat, is very disturbing. Plus, she doesn't even apologize.

Very bad experience, 42 minutes waiting time for food

Double cheese served in a double wrap but it was a simple cheese burger. Replaced quickly and simply threw it in the trash. They could have left it to me as compensation for the service error. This avoids food waste.

My order was not placed and no receipt... 🧐 Very dirty toilet strange for a Macdo Very cold little dirty window 🥶😱

I'm loving it - and getting fat!

No microwaves for the little ones of a dishonest person when you ask a question

This Macdo is always very clean, good welcome

Unfortunately, sometimes it's very dirty, the food is usually cold and when you order in the drive-thru/take away, something is missing/the order is not complete almost every time. Very unfortunate......

Real lack of parking spaces is a disaster

Really excellent hot crispy fruits

Always busy.. no space to sit Quality of food and staffs were good. Once you order food gets delivered before said time. But you have to wait in que all the way long and even digital kiosks are busy.

The staff manages to deliver the order without forgetting anything. Whether in the restaurant or in the drive-in. Oh yes, it would be nice if the burgers were put together correctly.

The place is just another McDonald's "restaurant". This one was precisely designed for the TAKEAWAY and also the OVER THE COUNTER. Please note that a car, bus, or other means of transportation are necessary. Indeed, being located outside the city, the complex was built to provide direct access to major roads. That said, many people are surprisingly willing to make this small effort to be peaceful, to have a wide choice of seats, or even the particularity of the rapid service which is brought to your table (through the ticket system now in force). The place is just another McDonald's "restaurant". This one was precisely designed for the TAKEAWAY and also the OVER THE COUNTER. Know that a car, a bus, or other means of transport are necessary. Indeed, being located outside the city, the complex was built in such a way as to offer direct access to major highways. That said, many people are surprisingly ready for this little effort to be quiet, to have a wide choice of seats, or even the particularity of the fast service which is brought to your table (through the ticket system now in force).

The toilets are very dirty, the kitchen staff does not wear hats or caps, nor gloves apart from one person who packs the boxes… Hygiene is deplorable!

Actually only two stars for the nice employee who brought us our order with a smile after repeated inquiries. Waiting 15 minutes is just not okay!

3rd time this year when I come home, no chicken in my salad and no sauce…. Green salad and two slices of tomatoes are expensive….

Adorable manager after a good day of work it's good to have such pleasant and smiling people

I came by at 6:30 p.m. to get a Happy Meal and a salad. No good evening or anything, to pay I was not even given the amount, I paid by card, she saw and just nodded towards the machine. Not given a ticket. When we arrive home, the salad is missing. So I paid more than 17.- for a Happy meal. And when we call there, we don't get an answer. Deplorable service, not respectful employees. I didn't check the order because there were a lot of people behind me, but next time I'll stay in front of the counter until I have checked the entire order. Like it or not.

No one...catering even in your sector is a profession, advice...retraining...not one to catch up with the other 🙄

Making customers wait for 45 minutes because an easel doesn't work and literally getting yelled at when you come to make the comment. Lying waitresses who tell us to come back next week to get a Coke glass and when we come back they don't give us any. Abject food, always stomach cramps when leaving this filthy restaurant.

Great welcome, good atmosphere, nice place

Once again the quality of service at McDonald's drive was chaotic. The hamburgers were poorly designed and we can see this in the photo album of the McDonald's in Granche-Paccot, Fribourg.

Unfriendly staff when I wanted to place my order

Never had a problem with my orders

Unfriendly staff and poor service.

Food and cleanliness were okay but nothing more. I've usually eaten better at Macs. Problem was I had to wait 35 minutes for my food. Normally that doesn't bother me. But unfortunately I was in a hurry that evening, which is why I decided to go to a fast food restaurant. To make matters worse, the staff was really nasty, not just mean, and made me, an Eastern Swiss person, really feel that I didn't belong here.

I notice that over time, the employees are no better and do not know the smile and courtesy, I went to Mcdrive between 6:30 p.m. and 7 p.m., the person receives you leaning on the counter telling you you have to wait, not a hello, not a thank you and not a goodbye, no form of politeness.

Ordered from Smog, something was missing AGAIN! Now I have paid and not received everything. THANKS!

Each time this is the same, there on an order with 4 items 1 is missing!! Plus he doesn't even answer the phone like a bunch of dishonest people

Well-groomed Mäckes. However, a menu costs €12

Sunday evening 22.14, very dirty restaurant!!!!

Bought two menus from Grange -paccot and in one hamburger found a peice of hair. Will not visit this place again

Not friendly staff, limp fries! Too bad.😡😠

Typical McDonald's. Staff friendly and helpful and underpaid