Basierend auf 8 Bewertungen gefunden auf 1 Websites
Basierend auf 8 Bewertungen gefunden auf 1 Websites
Nº 182 unter 251 unter Neuchâtel
Stellungnahmen
Very friendly owners and staff, I really like stopping there to drink a little coffee or simply to buy what I need. Very easy to access because underground parking adjoining the Migros and pharmacy. 🙂👌
Anouschka Liand . 2022-11-29
WEITERE KOMMENTARE IN Google
It's a nice place but unfortunately the service by two brothers is very poor, I had a bad customer experience, I had to wait to be served until dear Mr put away the newspapers and then without apology without hello without a smile 😃 this This is not the first time....we discussed improving service but dear Mr. needs training on customer reception and after-sales service to improve the customer experience. Good luck. I answer you, dear Mr. Yes, the customer is indeed king, well almost... with respect. One of the golden rules for any self-respecting company is to put its customer at the heart of its strategy. A satisfied customer is indeed a customer who will return but above all one who will recommend you, advice you must constantly keep in mind that your customer remains the essence of your establishment. Without customers your business cannot operate
Adilovic ad . 2022-11-24
WEITERE KOMMENTARE IN Google
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155 Stellungnahmen
First the positive: central location, comfortable beds, no carpets in the rooms. Less good: strange smell in the entrance hall, 3 lamps in our room were broken, curtains were old. Very bad: there was no bread at breakfast. We waited for a while but only when we asked were 2 (!) bagettes baked again with the information that it would take 15 minutes. The next morning there wasn't enough bread again. Other guests were also annoyed. Breakfast costs Fr. 22.00 per person. I wouldn't recommend this hotel.
55 Stellungnahmen
I simply do not recommend this place, in terms of kindness and customer service they leave a lot to think about, in terms of management the lack of professionalism is perceptible, to you who read me, there are better places in Neuchâtel with real professionals!