Based on 836 opinions
Based on 836 opinions
Opinions
They are nice and professional. Always good coffee.
Adrienn Bernhardt . 2024-03-14
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Starbucks near the Chapel Bridge in Lucerne... Two Korean women are said to be traveling for two months.
Jason Yoo (동급최강) . 2024-03-12
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Tourist friendly, highly recommend who took the tour to rest and enjoy the standardize coffee & comfy place. This is way better than other coffee shop in the same area which claim "the best coffee in multiverse :P " Especially if you are not look like European ,I highly recommend! For the atmosphere ,I will give 6 stars if I could ,you can see from the picture by own eyes. Thank you,Staff!
tip tiptip . 2024-02-24
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The attention was very good and Manuel was very special. One of the best experiences I've had at a Starbucks
Manuel Galvez . 2024-01-20
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You can see the Chapel Bridge, comfortable environment
鍾憶婷 . 2024-01-20
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Qistina from the staff is very rude and unpolite with the guests. Environment is very nice and is dissapointing to have her kind of people working there
Nan Nikolaishvili . 2024-01-18
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Toilets without paper, without soap and in poor condition. The floor soaked with urine and other...
Dominique FERON . 2024-01-11
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I’m not a fan of Starbucks but this one it’s quite special, they have a beautiful view and comfortable furniture in the second floor right in front of the window. As always they offer good desserts and beverages.
Ana Maria Palacios . 2023-11-28
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Nice views to the river and mountains,having a cup of tea latte upstairs when it's cole outside, raining and snowing sometimes
Carlos Santos . 2023-11-13
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I paid 16 CHF for two people for a small drink that had way too many ice cubes, which was far too expensive in my opinion
Elija Boesch . 2023-10-13
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A typical Starbucks cafe. There are not many seats inside. City Cup available.
SE KANG . 2023-10-09
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They have the most beautiful place to drink coffee. View of Chapel Bridge. Casual atmosphere and great coffee. My recommendation for this place. Be sure to visit it
Ana . 2023-10-09
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Sasha was not helpful at all, she was so rude to provide customer service
림지 . 2023-10-08
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Very professional service attitude Make your guests feel like they are home!
李宏昌 . 2023-10-03
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Great place, is a good coffee and have good atention.
Mateo Echavarri . 2023-10-01
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The waiter who served us, Camilo, was very friendly and we consider it a great advantage that he speaks Spanish, a 10! And highlight the good views from the establishment.
C . 2023-09-08
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Ideal for enjoying the views of the bridge from the top floor or the tables on the terrace. Although work to find regular Starbucks place and prices
Quim . 2023-09-06
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The Americano taste is too bland. The taste of Cool Lime Physio is also bland.. It's like just drinking water. The view is okay If you expect the taste of Korean Starbucks, you will be disappointed.
조상호 . 2023-08-23
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What a pity! In a wonderful place like Lucerne... with a fantastic view... I wake up early to have breakfast as in every traditional trip... but the place is very dirty at 9 in the morning and I find very little to eat. It's a shame because the milk drunk and the cinnamon are truly exquisite.
Miriana Del Santo . 2023-08-17
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Definitely one of the worst visited, the location is beautiful but everything else is really bad, in the morning at 9am the place is already very dirty with your feet sticking to the ground at every step, the choice of products is really poor, just think that they didn't have nor any type of croissant or pan chocolate, rejected!
Ferdinando Gagliardi . 2023-08-17
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Everything was top top top as always.
Svetlana Adler . 2023-08-13
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Thank you. I'm coming to Taiwan.
TW_ Luffy . 2023-08-02
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Nice view, but the caffe late with coconut milk that I ordered tasted like it was watered down quite a lot. Would prefer to pay extra for the milk if it meant I can actually taste the milk and not just water.
Alena Pavlačková . 2023-07-30
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Great drinks, I can't say the same about the service
Arthur Gomes . 2023-07-27
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The worst Starbucks experience by EMILY we have had in the world. We had requested 2 Venti Dragon fruit refreshers. She add syrup and add water then served it without shaking them. We asked why you did like that and she showed us the line in front of cashiers.We asked her to fix it and she run away and ignored us. As a loyal Starbucks customer EMILY and the store manager is a total shame!!!
Emre Yenici . 2023-07-23
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The view of the Kufi and its seating on the river and the bridge I ordered the Ice White Mocha Double Shot An amazing lemon and raspberry cake, don't miss it, and carrot cake I didn't take a camera, so I went back to Snapchat to take pictures
Hanan . 2023-07-21
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Clearly not very eager to serve their customers. Should be open till 19:00, but they decided to close at 18:00.
Paul John Raptis . 2023-07-19
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Horrible HOURS! They dont follow Google hours thats listed. And they are RUDE. Closed 30 minutes before close and said they were going to open 2 hours after the listed times... need to publish updated times that are accurate.
Sara Winczewski . 2023-07-13
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In Switzerland, where there are not many Starbucks, it is like rain in a drought. There are seats outside, and seating up to the second floor inside. The prices are so high that it actually feels like Starbucks is cheaper. I had a croissant with bacon and egg and it was delicious. If you don't clear the space quickly, it may look like there isn't enough space to sit down, but I think you can just clean it up and sit down.
김준성 . 2023-07-10
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Standard starbucks but been there mugs are 1.5 price of other countries
Shuren Lin . 2023-07-10
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I am happy to be able to drink “iced” coffee while looking at the Chapel Bridge from the second floor.
jiseon won . 2023-06-14
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The best option is to go to their site and walk around it
zuhair alqurayan . 2023-06-11
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Amazing for a starbucks! The staff is super cordial and always smiling. The drinks are also well made. I tried their lemon rasperry muffin, and I would recommend it. The location is 10/10, with a premium view of the bridge and the mountainous landscape. It can get pretty busy, but it seems like most people get it takeaway, so the seatings on the first floor with the view are often free. Unfortunately, there is only one bathroom, so you shouldn't really rely on it.
Marta Ef . 2023-05-27
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The staff is friendly and the view is great. You can rest on the shores of Lake Lucerne and enjoy the beautiful view of the Chapel Bridge without spending a lot of money. The clerk is very friendly. You can take a rest here and enjoy the scenery of Kapellbrücke.
Pei Hsuan Wu . 2023-05-25
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A Taiwanese store clerk recommended it with 5 stars
po han Chen . 2023-05-21
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Great bridge view, cozy atmosphere and clean toilets. 6.50 CHF for a tall latte
Gürkay . 2023-05-18
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Very good setting in this Starbuks in Lucerne, with a view of the La Chapelle bridge, very well known in the city. Beautiful terrace
Mr Oberson . 2023-05-16
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Perfekt Location with great view in front of famous bridge of Lucerne. Cozy sitting arrangement on first floor and outdoor near the river. No doubt on Starbucks coffee and cake 🧁
amit kumar . 2023-05-16
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Really bad hygiene and customer service
Swarnalatha Krishnaswamy . 2023-04-30
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We got a table right on the Reuss. In the sunshine with a view of Mount Pilatus.... Fast service, very friendly. Toilets - Well... Prices are steep but okay for the location and view.
Familie Hahn . 2023-04-19
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I wish I can stay here for as long as I can. But now I shall enjoy my hot Caramel Macchiato to warm myself from the coldness out there, with the Chapel Bridge view right outside. People watching with the nicest view in Lucerne and my favourite coffee place. My usual visit to Starbucks whenever I travel. Never fail to surprise me with what they offer in different countries.
Stella Chen . 2023-04-16
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Overrated. The coffee doesn't taste particularly good. However, the location directly on the Reuss is very beautiful and invites you to linger.
pb . 2023-04-04
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Okay. You don't call it a coffee shop if it doesn't sell coffee. Monk coffee does not sell.
Chris Sterts . 2023-03-18
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Friendly staff and the view from the second floor was nice.
치즈곤졸라 . 2023-03-15
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Price-performance ratio isn't really right... but you can treat yourself to Starbucks every now and then ;-)
Tobias Stirnimann . 2023-03-06
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For lovers of the genre, it may be worth it, but... there are not many places available, there is the risk of having a plate with a fork and knife for a dessert and having to eat it standing up. Swiss prices😔
Rita Zanotto . 2023-02-26
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Starbucks has been my favourite hangout for years. Perfectly situated at the lake of Luzern, picturesque to the core, I love the hazelnut hot chocolate, some really good choice of sandwiches and quick bites at Starbucks. Simply perfect to soak in some sun, grab a bite and chill!
Arthi Bucher . 2023-02-20
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Excellent for relaxation, but the prices are always very high
Andrea Avitabile . 2023-02-17
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In the countries I have visited, if there is a Starbucks it is a stop I always make, I love it
Yolanda Dominici . 2023-02-14
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Cosey cafe quiet enough to get some actual work done at the most beautiful of scenic sceneries.
Marcel Ziswiler . 2023-01-15
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Great location. But Euro6.5 for a coffee. Yuk.
david lewis . 2023-01-14
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Very nice detail. Delicious coffee and chocolate. Good service
Isabella Santos . 2023-01-04
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It's pretty sickening here, my WiFi is breaking and the crap doesn't work, which is actually a nice feeling. scho mou ah the whole student thinks? the si gschmisse college. nice top huere goofe
Vanessa Schär . 2023-01-02
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Very long waiting time, but otherwise quite good.
M P . 2022-12-30
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Cleanliness is a foreign word here. The soap refill bag is just lying around. Soil polluted. I really hope I don't throw up the coffee because of some bacteria.
Familie Flühler . 2022-12-29
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Great service, great team. The best coffee ever. Will always go back there.
Aleksandra Nikolic . 2022-12-28
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There are a lot of people, but it's always worth a detour. TOP.
Rob men . 2022-12-27
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Best place to sit next to Chapel Bridge .
Rahul Khanna . 2022-12-18
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Decent Starbucks, nice employees. Although the store was very busy, there were no long waits and the employees were polite and helpful. I can particularly recommend the vegan snacks.
mariposa . 2022-12-18
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December visit. There are no outdoor tables and indoor seating is very limited. We recommend walking a little further and visiting Heini, a Swiss coffee chain.
sujung park . 2022-12-11
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May be a bit crowded but the service will be very fast.
Meo Swisss . 2022-12-10
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Dirty tables: even though I asked to wipe the dirty table and even offered to clean it myself if they would just give me a rag, no one came. Also loud guests, tasteless coffee, the most expensive in the city. Welcome to Starbucks!
Milena Oakwood . 2022-12-09
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The taste of Swiss mulberry started here. I was so full of bravado that I didn't think it would work, so I just had a cup of coffee.
Terry Park . 2022-11-19
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Great, super friendly service from Nathalie :) gladly again
Vanessa . 2022-11-19
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Starbucks !!!! What can i say? It's the best 😍 located in the best and heart of Luzern😎
Jennifer Bou Eid . 2022-11-15
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A nice place, with great service and a fantastic location.
Max Dell'Oro . 2022-11-02
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Regular Starbucks, coffee is mediocre, but a good place to work and a great view
Anonomousxxx . 2022-10-30
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Everyone was really friendly and nice The personal was very helpful
Jeno01 . 2022-10-23
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Paid 10 francs for a cup of ice cubes with a sip of milk
rainer zufall . 2022-10-06
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Though bucks would be the same everywhere and it mostly has in other places. This was a pretty poor experience though. Wife got a Chai latte. It was watery and very sweet. I asked for drip. They were out and I didn't want to wait for them to brew a new one so they made me and americano, and charged me the difference between the drinks - an extra $2. The real sad part was the americano was super weak. I ended up adding instant coffee to it.
Isaac . 2022-10-03
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Starbucks with both inside and outside sitting areas with an awesome view of the bridge. There is a free of charge toilet. Regular Starbucks menu (incl. vegan options). Kind English-speaking staff.
Vanesa Vazharova . 2022-09-19
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It provides 10 minutes of free Wi-Fi and is a great location for viewing~ The price is a bit more expensive than ordinary Starbucks stores
andrea . 2022-09-10
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Dirty toilets, too much waiting time, overvalued “coffee”
Ioannis Pan . 2022-08-28
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I think I will remember Lucerne for the endless view of the Chapel Bridge while sitting at an outdoor table here haha.
융 . 2022-08-19
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Cool location in a perfect location. Sitting area right by the lake. Unfortunately, when there was a large crowd, many tables were not cleaned or cleared. Otherwise the team is super friendly and fast.
Fabio Canonica . 2022-08-15
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Got a table but people were queueing up for our table which is slightly offputting
Chris Le Tissier . 2022-08-04
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I really like their location. A very rich menu and excellent service
Nathan Mintz . 2022-08-04
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It's in front of the Chapel Bridge. I came at 8 a.m. The sun is nice and I can drink coffee while looking at the beautiful scenery. And they're friendly.
꽁지킴 . 2022-07-18
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It’s cool and nice view front of lake
Faisal Kh . 2022-07-16
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Rubbish burnt coffee as usual for Starbucks. 1 star for location
Nick Mantzos . 2022-07-07
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Clean, comfortable, bright. You can hold meetings or relax in splendid isolation.
Oksana Кi (Okski) . 2022-06-29
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It was nice to be able to drink coffee while looking at the Chapel Bridge. There is no separate password to use the restroom. When you walk inside, there are separate male and female restrooms.
Myung Lee . 2022-06-21
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The view from the terrace in front of the store is a work of art! The staff are also friendly~~ Coffee tastes like the Starbucks we know 🙂
Alicia Lee . 2022-06-14
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The staff here were very kind and helpful.
Drew Roberts . 2022-06-09
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Spectacular location with panoramic views from the first floor over the Capella bridge and the Reuss river. Very clean place, impeccable customer service - they managed to kindly accommodate special requests due to allergies - and comfortable positions.
Bernardo Stecchino . 2022-06-04
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It's a Starbucks... But 4 stars for the location and view from upstairs
Jani Saarinen . 2022-05-30
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Great place, but the mocha tastes different from Starbucks in the Gulf
Around the world حول العالم . 2022-05-30
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Arrogant poor service, very expensive and not clean unfortunately. For me this is the last time
Zukaj Mehmet . 2022-05-29
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very friendly and accommodating
skarp 21 . 2022-05-29
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If you like this particular shop, it is a very good choice.
Makis Grammenidis . 2022-05-29
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Probably one of the best views you can get from the first floor.
Martijn Verbove . 2022-05-26
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Little sweet Starbucks. Nice staff and beautiful view 👌🏼
roman rüegg . 2022-03-07
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I often work from Starbucks on the Reuss. Tip: go to the first floor and enjoy the view from the large window. Just unbelievable!
Jeannine M . 2022-02-24
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Small and fine Starbucks directly with a view of the Kappellbrücke in the heart of Lucerne. Easily accessible via the train station and also from the Migros parking garage.
Stefano Rutishauser . 2022-02-21
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Nice coffee and nice customer service. WiFi and plugs 🔌 everywhere.
AK Al-Khayer . 2022-01-15
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Always a good choice if you crave for a cup of American coffee. Espresso is very nice and coffee drinks are good as well. Always a winning combination with some of the pastries that are offered there. This particular shop is right on the river side and should be very good during the summer. It is also on a busy pedestrian passage. Right now you can enjoy coffee outside without a certificate. So nothing to complain about, but definitely recommend a visit if you are around in the summer.
Peter Pessev . 2022-01-05
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Excellent service, prices a little high compared to the quality
Andrea Pandiscia . 2021-12-12
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I tried their brownie hot chocolate and enjoyed it very much with nice music inside, not too loud so I still heard my friends
Chris Andersson . 2021-11-24
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on the second floor you have a nice view to the river Reuss
Monika Lienhard . 2021-11-05
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Best coffee in all of Switzerland
Janty Mohammed . 2021-11-01
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