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2,3

Based on 543 opinions

2.8Cuisine2.3Price2.3Service
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Nº 1011 in 2281 in Genève

Nº 8 of 14 Américaine in Genève

CUSTOMERS TALK ABOUT DISHES WITH.. viandesimplehamburgerbacon

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I had the double cheeseburger with extra onion ring + egg Everything was very good, good quality, especially the onion ring and the raclette cheese. Although the steaks (4 of them) were all very much overcooked

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John Doe . 2024-01-31

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Great place! Impeccable service and the employees are great, super smiling! I recommend 100% thanks to the young man with the ponytail and the young man with the hat 😊

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Charlotte blondel . 2024-01-22

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Great, very good.. On the other hand, they cannot deliver an order correctly and when items are missing, they clean their hands with the app with which you ordered.. So for that, I do not recommend the restaurant...

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Wilmer Cordoba . 2024-01-13

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Best burger joint in Geneva imo but most definitely better than Five Guys. The only downside would be the tipping - when you pay with a card, it kinda puts you on the spot to tip right in front of the staff. They should just ditch that and go for a tip jar instead, so you can tip if you feel like it, without the pressure.

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Malcolm Brand . 2024-01-08

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It was delicious, good service.

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Alvaro Mercadal . 2023-12-22

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student menu reserved for academics. I came with my children aged 12 and 16 and I had to pay three times the full price... the burgers are excellent but this pricing policy really sucks.

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Silvio Albino . 2023-11-17

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Disdainful and mocking staff towards people who eat. In addition to bland burgers and exorbitant prices

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bubv2v : . 2023-11-02

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The bun was cold, too bad, but the burger was pretty good overall.

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K-Lii Pso . 2023-10-30

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Cheese fries are a joke. These are potatoes with two pieces of cheese melted in the microwave.

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Carmen A. . 2023-10-07

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Very good but a little expensive

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Marc Frey . 2023-10-02

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Self-service, undercooked meat... Nice to have tap water in self-service, but in plastic cups... Isn't that forbidden these days?

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Jocelyne K. . 2023-09-25

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Oh dear ..... the burger was so tasteless. No seasoning at all in the beef pattie. Perhaps why so many customers ordered multiple toppings ?? 🤔 The service was pretty quick but the food was so disappointing we won't be returning.

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Zubin Nawaz . 2023-09-09

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There are gourmet burgers where you compete in creativity by combining various foods to obtain something unique and there are standard burgers where you simply combine the basics (buns, steak, pickles, sauce, cheddar, bacon). Here is the second option, simple and effective, no frills but good stuff. it's quite successful, I find myself feeling from time to time the need to go through the door to be tempted, even if the simplicity and ease of preparation should lower the score when compared with a dish of the day. Fries nothing more, should do better on this side to justify the salty note.

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Go R . 2023-08-16

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Friendly service and good burgers. Big downside when paying by card, there is a 10% tip which is added to the base and it is up to us as customers to have to remove it. We're not in the United States.

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Vincent L. . 2023-08-07

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The vegan burger is very, very good! Fries too! We had a great welcome, with a big smile! To do again!

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Egler Adeline . 2023-08-06

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Honestly Mcdonald is just around the corner - the meat is slightly better here but for the price difference you expect more..

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Mateusz Imiołek . 2023-08-06

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Great burgers. Gets very hot inside during the summer but the quality of the burgers more than make up for it!

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Cindy Chungong . 2023-06-26

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“Homemade” lemonade = pulco + water. Sour, disgusting, a scam. Everything but house... Frozen fries, very salty. Poor service.

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Daniel PG . 2023-06-26

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Very disappointed, I am a regular customer. This evening you sold me a take-away burger with a completely faded bun, one half very hard and the other half very soft. Not edible, in the trash. This is a clear lack of consideration and respect for your customers. Ditto, your fries are not cooked enough. Obviously you could have avoided this.

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Océane Revaz . 2023-06-14

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OVER PRICE: Burger uninteresting and small! (15.-, without cheese, with almost nothing in it and without fries...), little choice, industrial fries extra, no all-inclusive children's menu... in short, there are much better places in Geneva . I won't go back there.

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morgane barbey . 2023-06-09

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12:15, at the end of the exams we are 5 students who want to celebrate the end of the session at THF. When requesting student menus, the waitress asks us for our student cards. Not having it with me, I suggest presenting my study certificate which includes my first name, university. She refuses before I can even show her. I therefore offer my student portal which brings together all the information related to my studies as well as a photo. She replies haughtily that she doesn’t want to know anything if it’s not a card. This kind of behavior has never happened to me in any establishment. So we all left the place and went to Ingelwood with more affordable prices and much better service. By the way, I am finishing my Bachelor in Business Management. I guess you have to look for someone to manage customer relations given the current quality. Unfortunately, I cannot offer you my services having already found a job but I have plenty of talented students to recommend ;)

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Léa Fickentscher . 2023-06-08

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I ate there for the first time, because I often order for home and it comes from the restaurant at Eaux-Vives. I found the team super friendly and the atmosphere was pleasant. A little surprised by the fries which seemed less good and different to me than when they delivered them. Hamburger-wise it was perfect. It's also nice that everything is available, we only take what we need and there are sorting bins. Top.

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Sabrina D. . 2023-06-05

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Their vegan burger is great! :) It's expensive for table service not included.

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Brian Nydegger . 2023-05-17

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NEW STUDENT MENU AVAILABLE! I have been to this THF for a few years and the food is still as good as always. The fries are excellent and the burger is juicy and tasty. A very friendly and helpful staff, combined with a nice warm atmosphere makes coming to this restaurant a very enjoyable experience. Most importanly, they recently released a student menu which includes a normal cheeseburger (or the vegan option) with fries and a drink of your choice for only ✨️15 CHF✨️, which is a great price considering the normal prices for the burgers and fries. So with this new menu and a nice atmosphere perfect for students, I can only recommend you to try restaurant for a night-out (or lunch) with your friends.

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Jad Khalidy . 2023-04-17

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If you want a McDonald's let's go! But if you want a really good burger, honestly give it up, you'll be as disappointed as me.

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Lize Lestrat . 2023-04-10

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9fr for the smallest packet of fries in Geneva 😐😭

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Reivax KHAN . 2023-03-29

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Horrible quality of the food. I have ordered a cheeseburger and a portion of fries, and I can hardly remember to be so unsatisfied with something so simple as a burger. If it was wrapped into a McDonald's package, I would have believed 100% that this was coming from there. The pale defrost fries are just a handful and cost 7 franks, an unjustifiable prize even for Geneva. The meat was fat and all in all fast food junk. I see no reason to go there.

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Flavio del santo . 2023-03-10

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Extremely tasty hamburgers 🍔 ! The meat was one of the best I ate in a hamburger in my life. It's not the cheapest place and I would say, that it doesn't have the best price/tastiness ratio, but the food is so good. I recommend adding onion rings in your hamburger. The service however wasn't so good and the woman that served us wasn't very nice. But I think it's not so much of a problem. Overall very good quality food, ok price and ok service 👌

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Nikolay Smirnov . 2023-02-28

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Excellent burger, tasty chips, unlimited draft water is a good idea

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Remo Bonfante . 2023-02-20

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The waiters had a lot of trouble making 2 coffees if we can call them coffees.

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TONTON DIDOO . 2023-02-11

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Very good, but ordered 4 burgers, 4 drinks and 4 portions of fries on the spot. Guess what I arrive home, and a fried portion for 6chf is missing (and it's not the first time). Especially since for such an order which costs me 118 chf I am suggested to pay a tip (the tip pays for the service I remind you...) to take it away. Unable to count to 4, the employees all sip a milkshake....

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Laurent P . 2023-02-11

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Everything is fresh and delicious. We are rarely disappointed! However, be careful with the bill... it climbs very quickly!

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André Pais . 2023-02-06

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No added value compared to the very very excessive price, 24 chf without drink. Neither impressed by the setting, nor by the service, nor the products. I hope they pay their employees well. Good lesson for me: I went there because there was no one there and I had no time. Next time I'll either be late or not eat 🤷‍♂️

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Stéphane Desprez . 2023-01-11

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Very expensive to have the same taste as McDonald's: fries and poor quality meat. Walk a little further to Holy Cow which is cheaper and better!

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sofia Palma . 2022-12-07

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very good meat but excessive price for a burger!

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Olga Darvas . 2022-11-29

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The hamburgers are really excellent, good meat. On the other hand, we waited a very long time and yet it was empty. As luck would have it, there was smood who came after us and left before we had our hamburgers. I think it's unprofessional to make customers wait so long on site and to give priority to take-out orders because it was just 12 p.m. and there were absolutely no people there!

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Alba Knobel . 2022-10-25

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Friendly staff, fair prices, well located with terrace in the heart of the pedestrian zone. Gluten-free bread on request

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Stéphane De la Porte . 2022-10-01

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Ordered on Uber eat. 1h15 to be delivered, arrived cold. Out of 3 burgers, 1 fries and 1 potatoes, 1 burger and the potatoes are missing. Uber not responding and no phone to reach you. 2 stars and again I'm nice, industrial bread, meat not great. I wonder if it wasn't better to order from McDonald's and it would have cost much less. Sad experience

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Michael Vauthey . 2022-09-18

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Very disappointing. Ordered delivery and received half a milkshake for CHF 11.-. Avoid at all costs.

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Samuel Werthmuller . 2022-08-31

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After having a good dine-in experience at The Hamburger Foundation, I decided to order the same milkshake through Uber Eats. The serving glass was less than half full (~180 ml) when it arrived and cost 11 CHF, whereas when I had the same milkshake at the same 11 CHF price point on-site, I received atleast 400 ml in a much larger container. Must implement better quality control.

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shrinal sheth . 2022-08-29

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Not as good as before! Damage 🤢🤮

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Nels Yers . 2022-08-25

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I like the decoration, clean and very good

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SINO. ADVENTURES . 2022-08-25

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A forever favorite! 1st time at this branch, juicy burgers, you can taste everything in between, balanced flavors.

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Osama alghamdi . 2022-08-09

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Minimal service, dirty and sticky table, expensive burger. Disappointed.

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cyril DELEMER . 2022-07-19

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The staff is adorable, the prices in line with the rest of the market. The buns are soft and soft, everything is very good, except the patties. There were too many hard pieces, like nerves, inside. When you create a burger restaurant, you must have absolutely impeccable meat. Otherwise I recommend everyone to go there, this 3 star would be a 5 if the meat changes.

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Hekuran Pira . 2022-07-17

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Really not great compared to its competitors. Also a little expensive for what it is.

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Vince Colarelli . 2022-06-21

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Completely crazy prices compared to the quantity. No particularity that justifies the price of the burge. Go to McDonald's, it's the same product but half the price

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Rémy Jungen . 2022-06-15

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Hamburgers are very good, but even during off-peak hours you have to wait more than 30-45mins

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Sergio Guarino . 2022-05-27

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I used to be a regular visitor of the place (Paquis), and just went back today after Geneva lockdowns, one of the waitress informed me of the changes. New management. Now you need to order at the desk, like on a kebab. You don’t get any longer plates but the burgers wrapped a la McDonald’s (they claim recycled paper), there used to be menus now there are no longer available, but you can order on many other options, at the end of the day more expensive if you still want to enjoy a salad. They didn’t had enough home made limonade, and you need pick by yourself the dressings ( mayo, ketchup, etc). I understand during covid period adjustment where needed, however the new management doesn’t seem to have any interest in customer service. The burger was just ok, I asked bloody and it was medium, and had the impression the bread changed, but can’t be sure on this. At the end of the day the one paying the price was me by having a Mehh! Experience, the waitress bc I left no tip as the only service from her was bringing the burger from the kitchen to the table, and 3rd the hamburger foundation because I’m not going back! I trust this helps new management to improve their service again. Their will remember this review if they don’t as their business is dimmed to decline. Best of luck

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KarlosCR . 2022-05-09

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We got takeaway burgers from THF mainly for a craving for sweet potato fries and so it was THF rather than Holy Cow next door. After a short wait of 15-20 minutes we leave with a chicken burger, a cheese and the famous sweet potato fries. The very friendly staff and even generously offered us a drink to understand the wait so that's cool. And unfortunately this is where everything goes wrong: The sweet potato fries are in fact classic fries even though we came just for that (too bad...the mistake not to make) Then the burgers are honestly average, the chicken was not bad but a little dry, the cheese is also good but not crazy, the bread is too greasy and it looks more like McDonald's than a real burger for 18.- with fries extra... In short, in the area for a better burger there is Holy Cow 50m away and then there are plenty of other good places that are much better. Besides, the tables are horribly sticky and the staff, despite their kindness, seem overwhelmed even though there is no one there. Damage! So I don't recommend (but not a disaster either...!)

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Alexis DIAS . 2022-05-05

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Atmosphere could be a bit better, but quite a clean restaurant and the food is great and inexpensive :)

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Esmee Andringa . 2022-04-20

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Amazing and friendly staff. Even more amazing burgers. I had a portobello burger with a vegan bun. They have free water refills as well. Seating is spacious.

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Dree Chua . 2022-04-19

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Can do a lot, gladly again! Thank you 👍😎🙏

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J.P.S. Berlin-Techno . 2022-04-02

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The portobello vegetarian burger is delicious. The fries are very good. If I want a great burger, I come here.

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Ka Chocolat . 2022-03-25

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Very good burger and fries, young and friendly staff 🤗

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Hortense Rabussier . 2022-03-08

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Rating 2/5 Poor quality, insipid taste, quite watery in the mouth, and meat with at least 15% fat, a little heavy on digestion. A little extra for speed (well I live 1km5..). To flee. There are definitely better places around with better quality.

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TheKammahl . 2022-02-13

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A little expensive considering the quantities but it's good, especially the vegan menu. I took off a star because THE TABLES HAVE TO BE CLEANED beberk! It's not even a question of covid, the trays remain stuck!

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Amalur BA . 2022-01-06

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We had the vegan burger with fries. The burger was very simple. The taste was fine but nothing to remember.

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Lena Kirisits . 2021-12-29

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Expensive burger and fries too salty for a specialist

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Quentin Bedeneau . 2021-12-29

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Very good, but the bill makes you want to study how they make a burger cost so much

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Scott Matthews Salmon . 2021-12-19

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3 orders, 3 times a forgetting, impossible to contact you for reimbursement. I do not recommend THF, at least for delivery!

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michelle jean-mi . 2021-12-19

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I ordered on Ubereat, big disappointment, you can't call it a burger. The face of the thing I don't even know if I want to give it to my dog.

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Marvin R. . 2021-12-04

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The prices are high compared to the products provided... a cold Migros tea worth 0.95ct with frozen fries and two Burgers 62chf. - excessive!

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Kicko Kicko . 2021-11-12

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Great tasting burger - value for money not really there but would give 5 stars otherwise !

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Moody . 2021-11-12

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The hamburger was good but expensive knowing that fries and drinks are extra. A little disappointed with this experience and the hamburger could have been more substantial.

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Gap Dpz . 2021-10-26

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Good but really expensive! I got 2 burgers and 2 beers and spent 80 fr! Crazy

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Andrea Lucente . 2021-10-15

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For my taste, the best burger in Geneva.

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Andre Bossard Azevedo (Bossard) . 2021-10-07

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Disappointed 😞. Hamburger too small, no fries, too expensive!! I'm still hungry :( Exaggerated price! Too bad the taste is good.

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Cerrone Cosimo . 2021-09-25

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The Burgers are good and the fries too but in terms of quantity.... with the price you pay and leaving still hungry is disappointing! But still, the quality of the product is great.

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Ardi's Neuve . 2021-09-20

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Very consistent burger, a treat for the taste buds! We had a nice time

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Élodie G . 2021-09-10

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What a desappointment. What a change from my memory of the food truck in Lancy in front of LO. Before it was a nice big loaf and a nice piece of meat. It was really bland, tasteless! 2 thin pieces of meat for a standard hamburger. I even asked if they were not mistaken? Well no. What is certain is that I am not ready to go back. Because for CHF 25.50.- I can eat much better elsewhere (15.- hamburger, 6.- fries and 4.5.- a can of coke)

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Martina B. . 2021-08-30

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Just an average burger i would say

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Suma Magasani . 2021-07-29

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The burgers are delicious, I like them but I have to eat them in moderation 😅

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Tiago Santos . 2021-07-25

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Their famous burger is not great. 34.- and not even cheese in it. The portion of fries is too small, even after fries and burger I'm still hungry. For that price it sucks to still be hungry. The waiter is a little friendly but not very welcoming. They know how to cook rare and have good spicy sauces, of course, but I don't recommend them.

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Vaïata Sourou Bron . 2021-07-20

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Recommendation from a friend. For the aura that revolves around this premium fast food, I am disappointed. So, the cheeseburger and fries are excellent. There is nothing to add. On the other hand, the price of the menus is incredible compared to the quantity of food delivered. The burger bun is not big enough. Not enough toppings with the meat (except the cheese). Without the RestoBar card, the bill would have reached 32CHF! Fortunately we drank tap water, otherwise the menu with fries would have cost us 37CHF per person. I want to understand that the ingredients are surely local and that we are in Geneva. But still... I'll only come back next time if there's a big promotion. Otherwise, Inglewood and HolyCow are more than suitable as alternatives in terms of quality/quantity/price ratio.

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Michael Teixeira . 2021-07-10

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So it's good.......ok, but there is an unfortunate tendency to not cook the meat well and the drinks are overpriced....5chf for a 0.5l of still water....

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Daniel H. . 2021-07-01

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Always a great burger, and nice staff!

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Julia Brakel . 2021-06-15

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The staff is friendly but unfortunately the burgers are appalling. Plently of better options in this price range.

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Pablo Fernández . 2021-06-13

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Good food, have pick up service during pandemic.

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cneejr . 2021-06-01

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Luxury McDonald's, 30 bucks for two sandwiches, a portion of fries the size of a wrist, you still have to get up to discover that you've had a quenelle, because the whole thing is without service. So.

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Damien Junges . 2021-05-18

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I am updating my 1st rating after a 2nd visit...so 1st time average burger with limited frozen salad, big disappointment. 2nd pass: Another big disappointment, the ingredients seem to have been thrown unceremoniously onto a very soft bread with too much sauce (see photo, taken immediately after purchasing it). The result, frankly disappointing for 18chf!! So I was initially thinking of basing my rating on 3 visits as I usually do, but I don't want to spend that much for the quality offered. It's quite a shame honestly, the staff is quite nice, the quality of the ingredients seems decent... a less soft, slightly larger bread (or the steak with a slightly smaller diameter) to avoid having something very soft which decomposes and overflows everywhere, the whole composed a little more carefully, it could greatly improve the everything (in my opinion!)

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Florian Richoz . 2021-05-02

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No meat taste. Very bland. Pieces of cartilage. For this price, the quality leaves something to be desired.

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Maryse Pougeon . 2021-03-25

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Good burgers but the waiting time after an order is just too long. Pickup is also always a bit messy...

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Flo Dahm . 2021-03-13

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Very disappointed, too bad, it was better before...

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James . 2021-02-18

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Juste dommage de la taille du burger.. un poil petit

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Jonathan Sanches Vaz . 2021-02-18

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Erreurs de commandes constantes et répétés nuisent grandement à la qualité des burgers dont il faut être chanceux pour réussir à avoir l'opportunité de pouvoir le recevoir

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Vincent Freemantel . 2021-02-05

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Déception de l'année! J'ai décidé d'aller, pour noël, commander chez THF car plusieurs personnes me disaient que c'était pas mal et franchement je suis hyper déçu. Non seulement le burger n'avait rien de spécial (viande sans goût..), mais en plus il est petit, on doit payer les frites à part (aucun menu dispo) et la portion donnée est pire que radine! J'ai pris un extra oeuf, bien trop cher, mais au moins ils ne l'ont pas raté. La goutte d'eau qui m'a choqué au point de venir écrire un avis négatif est avec le milk shake que j'ai commandé pour venir le chercher plus tard: 8 chf pour un milk shake minuscule (à peine 30cl) et surtout pas bon. Même au mcdonalds ou à burger king ils sont meilleurs et moins chers! Je n'y mettrai plus jamais les pieds, 38 balles pour un burger pas fameux, petit, quelques frites et un petit milkshake qui a l'air d'être un condensé de mousse, DU VOL!!!!!!

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Karam Awan . 2020-12-25

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Aus meiner Sicht ist ein Treff hier durchweg empfehlenswert.Die Dekoration auf den Tischen und im ganzen Lokal ist vertretbar und schön. Die Toiletten sind immer sauber und allem in allem vermittelt das Restaurant einen sehr guten Eindruck.Die Professionalität der Kellner sind wirklich eindrucksvoll.Die Sachen was ich auf der Karte bestellt habe waren sympathisch angerichtet und werden immerzu warm gebracht.

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Brigitte Müller . 2020-11-28

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40 mins pour un hamburger frite. Remboursement impossible !? Pas d'excuse, désagréable. Pour finir, commande erronée.

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J DB . 2020-10-30

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Costly but good. Founder Burger is good but for me at least 5.- too expensive.

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David R. . 2020-10-21

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(Traducido por Google) Clásico (Original) Classic

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David Aranda . 2020-09-28

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Cher pour ce que c'est, distances pas respectés, pas de service, temps d'attente énorme même avant 19 h... pas envie de revenir...

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Anna Anna . 2020-09-27

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(Traducido por Google) Muy buenas hamburguesas y postres y una cálida bienvenida. (Original) Très bons hamburgers et desserts et accueil sympathique.

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Christophe Losberger . 2020-09-26

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(Traducido por Google) Un lugar muy agradable, pero no pruebes el queso asado, ¡es una broma desagradable! (Original) Very nice place but don't try the grilled cheese it's an untasty joke!

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Max Harder . 2020-09-21

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(Traducido por Google) ¡No se detenga y continúe 50 metros más allá de la rue de Carouge hasta el competidor donde las hamburguesas son mejores, más sabrosas, más baratas y se sirven con una sonrisa como beneficio adicional! (Original) Ne vous arrêtez pas et continuer 50 mètres plus loin rue de Carouge chez le concurrent où les Hamburgers sont meilleurs, plus savoureux, moins chers et servis avec le sourire en Prime !

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Jérôme . 2020-09-15

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(Traducido por Google) Sin servicio ... pero caro 3 hamburguesas, 3 patatas fritas, 1 agua sin gas 50cl ..... 60.-Chf (Original) Pas de service...mais cher 3 hamburgers ,3 frites, 1 eau plate 50cl ..... 60.-Chf

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Marina Grisel . 2020-09-09

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(Traducido por Google) Hamburguesas deliciosas aunque un poco caras si quieres algunas opciones. Las patatas fritas tienen mucho éxito, ¡pero a 5 la bolsa es lo mínimo! En resumen, una buena dirección pero contando 20-25.- para una hamburguesa, papas fritas y una cola, ¡sigue siendo un poco exagerado de todos modos! (Original) Hamburgers délicieux bien qu'un peu chers si l'on désire quelques options. Les frites sont très réussies mais à 5 le sachet c'est la moindre des choses! Bref, une bonne adresse mais compter 20-25.- pour un hamburger, des frites et un coca, ça demeure un peu exagéré tout de même !

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David . 2020-08-30

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(Traducido por Google) Poca variedad de hamburguesas. Sin servicio de mesa. Sin menú, todo es extra por lo que es más caro que la competencia. (Original) Peu de choix de burger. Pas de service à table. Pas de menu tout est en supplément du coup c'est plus cher que la concurrence

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G M . 2020-08-26

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Le cheeseburger est toujours aussi bon. Dommage par contre que la terrasse sur cour soit fermée à cause des problèmes de voisinage, cela ne laisse que 2 tables de 2 dans la rue!

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13xtl . 2020-08-19

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(Traducido por Google) Primera y última vez / Última vez que vengo. Personal estresado = mala gestión / propietario = mala comida. No disfruté del servicio ni de las hamburguesas. Muy decepcionante. Muchos van a Holy Cow. (Original) First and last time / Dernière fois que je viens. Staff stressé = bad management/owner = bad food. Je n'ai ni apprécié le service ni les burgers. Très décevant. Autant aller chez Holy Cow.

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Romain Lautel . 2020-08-14

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