Bakery pastry shop Le Panetier in Biel/Bienne

Very unpleasant waitresses, long service sighs to serve us and to pay. Good pastries however we will not come back.

We were about to get up again when after ten minutes a waitress came to ask us what we would like. The shop was also full of people and they waited just as long for service. Don't need it anymore

One of the best bakeries in Bienne.

Nice atmosphere and cozy place but extremely rude people. We were suprised by the attitude of the lady at the bakery area. She gave a dirty fork and when i asked to change it she was pissed off. The cake we had was stale and dated. It is very hard and solid,, and when we asked whether it s normal,, she , with an attitude again, said yeah normal it is in the fridge. It tasted disgusting, she was extremely rude and unprofessional, unhospitable. We will never ever go to that place.

Half a cup of a cappuccino and the rest all foam for 5.20 fr...

Teeroom atmosphere. Exceptional breads and sandwiches, I'm not a huge fan of their brioche croissants. Reasonable price for reasonably sized sandwiches (a little more expensive than elsewhere but the quantity is there)

Excellent products and very friendly staff Pain au chocolat and croissant aren't amazing though.

Excellent bread, pastries, sandwiches and a small menu with crepes, paninis, etc. and delicious burgers! Well centered in the city of Bienne!

A cordial welcome with the staff VERY CHARMING

Unfortunately there were a lot of flies yesterday and I noticed that the floor by the red armchairs was incredibly dirty (full of crumbs). We went to another bakery! The French bakery is “excellent”! There is a good selection of breakfast options.

The best croissants in Biel. It may not be difficult, given the competition, but you still have to do it :)

Early in the morning we are demotivated and asked what we want, but nothing is said. Only speaks in French. No problem since we're in Biel, but we're also super unfriendly. Complained in French. Very unfortunate. She's already ruined our morning.

One of the good bakeries in Bienne. Always a pleasure to come and eat a croissant or a brioche in the morning. The Country breakfast is truly a delight and very generous. The orange juice is squeezed fresh. The service is impeccable and the staff very welcoming

The welcome was very nice on a Sunday. Well appreciated, the team was nice and the pastries were good, I recommend

Ana Maria is a real show-stopper, super good mood, a smile and very good service! Thank you very much!

There are not many bakeries/tea rooms in Bienne but this one is excellent. The quality of the bread and pastries is well established and the brunches are excellent. The service on the other hand could be a little more welcoming.

There are better bakeries in the area, however, the staff are friendly.

Supper atmosphere, very good food, friendly service

Nice decor.Staff very friendly and accommodating.Baked goods look good.Price performance is right.

Good quality and fast service. Good bakery

Very friendly service. Unfortunately no more croissants at 10am.

It was with great pleasure that we went back to the café on the terrace to have a drink. Waiting time without service was 20 minutes. Had to order it at the counter. Then received with an offered roll and paid. The service staff does not have a service wallet with them. In the end I had to collect the change from the counter myself. The final word from the employees was that next time I would have to come inside to order it earlier, which I found to be very arrogant

Beware when dining! The food was good, but watch your money as you dine inside, because pickpockets work the restaurant while you are eating.

From today on, we as customers will pay more for baked goods using our credit cards. Because we customers have to bear the costs of the credit card ourselves. Even if it's only 1 peak and 1 chocolate peak (price: 4.-). Do we have to cover the costs of up to 5.- for the card. I wouldn't be informed at the beginning that you have to do this. I would only be informed after the purchase.

Smaller and smaller loaves and higher and higher prices. In addition: payment of less than 5 CHF with credit card is no longer accepted! This is illegal: if you accept payments with CB, you are obliged to accept all amounts.

Best croissants in town! It's great that there are organic breads. And the freshly squeezed orange juice is fantastic!

The bakery is good! But the customer service needs to be reviewed. I showed up to order a chocolate croissant. Arriving at the checkout I see the total 6.90 I look at the bag I see 3 I politely tell her that I only ordered 1 she looks at me with a drunken look and takes the bag back to take the two away from me other croissants that I didn't ask for. I apologize again even though I clearly made no mistake but I'll give him the benefit of the doubt. She still dares to tell me with a haughty air yes but I thought you were watching what I was doing. I politely tell him that I apologize that I was distracted by what was happening outside and don't even say goodbye. If she doesn't like people, she should change jobs!

Very unpleasant staff. I had to wait 20 minutes after asking to pay by two waitresses. Never again.

Fortunately the waitress Mariva was very friendly because for the rest of the service it was as desired, on the menu it is written that the pancakes can be ordered from 11:30 a.m. until closing but at 2 p.m. we are made clear that the kitchen is closed and it bothers them to prepare them. The cinnamon sugar crepe was cold and the sugar was non-existent. I am very disappointed with this service because the quality of the bread is there!

Boycott, for several years I have been buying, since last Tuesday at 7 :15, the quality, choice, especially customer service is deplorable. I was rejected with a dismissive gesture by a big thing.. for no reason perhaps because I am disabled or speak French?

Extremely rude! I cannot believe how rude they were, one lady in particular When I asked for butter she huffed at the inconvenience and brought it after we had finished the breakfast, without a knife, when I asked for a knife she rolled her eyes, huffed and made a comment to another customer and they had a little giggle about it. I was unaware that I was supposed to spread it with my hands on the remaining bread. Even making the order met with perplexed looks and a derogatory demeanour as if I was causing her a great inconvenience by asking her to perform her job. The food really was not anything to write home about either.

A little expensive and there are always the cops, but otherwise super good...ah and except if you're broke, don't get the apricot cake

Service ladies are extremely unfriendly, arrogant and sometimes don't understand German.

Bravo for the very friendly service of the kind Anna

Good quality products, but the passenger sales service (bread, croissants and cakes etc.) requires a little effort on the part of the saleswoman "Alina". She doesn't take the time for the client, she fails to listen and liquidates the client immediately. It's a shame 😏. Sales quality is not just about speed. As for the rest of the staff, they are great.

Excellent bread and the staff are very helpful and welcoming

The best butter croissants from Biel, unique and always excellent bread

We eat very well in general but we booked for a brunch for Mother's Day and there is nothing left to eat, they haven't put anything aside! It's not very serious!! It's really shameful...

Your waitresses with other customers are very close, even too much, they talk too much, they all say that she had dealings with certain customers, or just that she says that she did last week or this week of her story, I find their behavior undesirable and unacceptable from your waitresses.. Every morning I pass by your place, your waitresses barely say hello to me and not another word, they serve me as if I were a bad character. Yet I am very nice or even nicer to your waitresses. Do you think this is normal? Do I deserve it??? 😔. Have a nice day and all my best regards.

I find this bakery very nice and pleasant. You are served immediately and the staff is very friendly

Staff always super unfriendly and demotivated. Bread, croissants and desserts are so-so. I can't recommend it

The friendliness of young and foreign employees is sometimes very poor Very unfortunate. Increase pleasing. Tips are collected independently

Bakery with tea room. Very good baked goods.

Quite narrow and small selection of rolls.

Very good bread and lots of choice however, the staff is very unfriendly.

Long waiting time, braid tastes much better at Migros, apple turnover is good.

Excellent cuisine, extremely good service, here the customer is king!!!!!! 👋

The food tastes good. But the service was very slow.

Food good but service inadequate, inattentive and long waiting times.

Bienne familial Bakery and good atmosphere

Very tasty baked goods and nice staff 😊👍

Delicious sandwiches, friendly staff. I would love to come shopping here.

Very nice and well stocked, good value for money

Everything is Excel slow! A delight! The croissants and croissants are to die for! Real ones, French style!!!!!!!

Magnificent very very good bakery

Thank God it's open on Sunday!! Zopf was super good and also the sweets.

Bread good. Not enough waitresses. Very long waiting time

Warm place, magnificent pastries and friendly staff.

Very good brunch, nice service and nicely decorated.

Excellent, very friendly staff!

I can only recommend it for lunch. Really very tasty and absolutely right in terms of price. I'd love to come back!

Very warm welcome, excellent croissants and tarts. Bakery with very nice decor. Come and discover and enjoy its delicious goods

Smells wonderfully like fresh baked goods. The Basel bread, nut bread and baguettes are a hit!! However, only the braids and croissants are very dry

Very good bakery and the setting is very warm and friendly.

Great bakery but highly overpriced!

Very good products but when the café is full, the waiting time is much too long to be served...

Very good bakery. the bread, the croissants, the breakfasts, not to mention their fabulous tarts...

Very good, reasonable price. Always lots of people.

Here you can find the best croissants far and wide. Real butter croissants! I regularly order for Saturdays for our small restaurant and everything always works out very reliably despite the crowds. Even then, the service is calm and very friendly. Cheers!

For me personally the best Beck in Biel

We really enjoyed the coffee and the service was very friendly.

Great breakfast options and friendly staff

Excellent, quite expensive price in comparison

Great choice of yummy and good quality foods, friendly service. Slightly pricy, but worth it.

The best bakery in Biel when it comes to bread, great selection and always fresh

Excellent service, delicious pastries.

Also open on Sundays and lots of goodies.

Good bakery...open on Sunday and where you can sit (inside or outside) to drink something while tasting the homemade products

The saleswoman was totally annoyed and unfriendly. But the bread was OK for the price.

Insufficient breakfast and cold drink.

Today I bought a chocolate galette des rois, So for me it's not a success Stay classic

Very special to have coffee & BREAKFAST

Failure ! There are always too many customers! 😀

You can have really good lunches there.

Unfriendly service, the bakery is dirty and not at all inviting... The staff speaks neither German nor French - you can't get anywhere with English either... The quality of the products is completely overrated and too expensive for what you get.. .

It smells incredibly good when you come into this shop cafe....fresh bread, small snacks and sweet pastries from the wood-fired oven....mmmmhhhh...you can sit comfortably and "cafe"

Very very good, Kitchen closed at 1:30 p.m.

I really like the service and the pastry shop...💙👍

Bakery-friendly atmosphere. Good bread and coffee. Friendly, effective operation.

One of the best bakeries in Bienne

Very good bakery where we are served well and quickly

...very positive, this small, fine bakery strikes me as... ...the products are wonderfully fine... ...keep it up...

Very good bakery where you are well served! Come early on Sunday to have more choice :)

They don't speak a word of french.

Fresh, tasty, just what you need to have a moment of tasting pleasure.

The smile is not really there. We are far from the pretensions they display.

Lots of bread choices to discover!

Unfortunately the croissants weren't what they used to be

Good and tasty products, pretty and very nice service. I would like to recommend it to others.

Very good bread with a large selection. I don't know the restaurant.