Based on 174 opinions
Based on 174 opinions
Opinions
The service and the ambience are excellent, the food is top notch. That's why they made me a regular customer.
Zekaj Sezai . 2024-03-29
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Simona is a very friendly woman and napkin Thank you Simona❤️🙏❤️❤️
Erzsebet Herceg . 2024-03-22
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Great service, extremely pleasant, very good location.
Kastriot Gjokaj . 2024-03-19
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A great café bar located directly in Brunnen on Lake Lucerne, it impresses with very good coffee, cocktails and snacks and, seasonally, there is a good selection of different types of ice cream. What stands out is the great view of Lake Lucerne and the unique team who look after every guest excellently tried hard with excellent service. 100% recommendation / simply top
Wolfgang Riegelsberger (Michele) . 2024-03-19
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Regardless of whether she is a new or regular customer, Alexandra serves guests at a professional level. Guests are served immediately. The orders are immediately entered into the computer system and the friendliness and smiles ensure that guests come back again. 6 out of a maximum of 5 stars. Keep it up!
David Agatic . 2024-03-17
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I've just come out of the bar and had a great time! The atmosphere is warm and friendly and the people are very pleasant and smiling! I'll never tire of Switzerland!
Adrien PROUST . 2024-03-15
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Alexandra and thersa are the best and very friendly thank you ✌️✌️✌️👍👍👍
I-JVC Ll . 2024-03-14
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Alexandra the best service, greetings from uri
Marwa Shani . 2024-03-14
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I was served very warmly by Aleksandra. The restaurant is very clean and comfortably furnished. Simply recommended
Slavko marosevic . 2024-03-13
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The ice cream is very fine and the cafe is right on the lake. The only thing that isn't good is that smoking is allowed.
Manuela Koster . 2024-03-09
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Here you will find a feel-good atmosphere that invites you to linger. The service is extremely friendly, courteous and professional, despite the sometimes high number of guests. From around mid-March to around mid-October, great, extraordinarily tasty ice cream is offered here, which can be consumed either on site or take away. The evening hours can also be enjoyed in a good, relaxed atmosphere. Conclusion: The Belmondo is highly recommended! 😀
Sokol Salihi . 2024-03-04
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Great business in a beautiful location and very pleasant service 🥂😊
Petra Vančová . 2024-03-03
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Delicious croissants & cappuccino, beautiful view Friendly staff It would be much nicer if there was a ban on smoking inside. 🚭
Andrea Csibi . 2024-03-02
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Great service and very nice bursts! The ice cream tasted very good ♥️ Friendly service 🤩
Samet Dest . 2024-03-02
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Very nice place and nice service
Dani Nideröst . 2024-03-02
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Nice restaurant, super nice service👍 But you pay Sfr for a tea here. 7.50👎
29 MOTO . 2024-01-09
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The red hair waitress had the face of someone who had pooped in her own pants, but couldn't go away. The coffee was okish, but the red hair waitress was very unwelcoming. A bad mood face towards everybody except for a small group of Arab guys, that could be the owners our maybe just people she knows.
Alex Carvalho . 2024-01-02
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The quality of the products delivered varies from day to day. Unfriendly lazy staff encouraging long waiting times. Smoking den.
James Bond . 2023-12-21
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Very friendly people Alexandra is always fully motivated and always in a good mood
Ahmed Hemissi . 2023-12-10
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Unfortunately we didn't like it at all. The restaurant is right next to the Schuffstation and is on a street. We found the ice cream to be average at best. We preferred to drink the espresso somewhere else.
Luzius Jegher . 2023-10-22
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Always happy, great service, very friendly. Alexandra always has a smile on her face. Thanks!
JungerMidoriya . 2023-09-08
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So, the waitress is the most unprofessional person you could ever see and meet. I've never seen someone with such behavior... the only thing she cares about is to show how she doesn't care... including smoking inside that caffè in front of you. Tbh for me it's fine, I still remember times when people used to smoke inside bars and it was fine.... BUT, it's an ice cream style caffè...and she supposed to work there, including selling that damned ice cream to kids... with a big ice cream in front of the building.... you go there with your kids because from outside it looks nice, but it's a trap!!!! I don't know how she ended up working there, but she shouldn't work in such places... or try to change its own behavior or attitude. Like what's wrong with you lady, you're quite young, but so rot from inside, have some respect, you really the worst among everyone else. Happened on 7th September 2023 at around 16.30 P.S. Ice cream is very mediocre... and melted... >_<
Forty Two . 2023-09-07
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Nice but forgetful staff. First she forgot the croissants, then that we wanted to pay and then the card payment device. But the coffee was good and it was nice to sit outside.
Dani Waser . 2023-09-06
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Very tasty ice cream and friendly service, who unfortunately had to manage everything alone. However, there is a deduction for smoking anywhere indoors. That is not how it works.
Manuel P . 2023-09-03
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Excellent service and ice cream 🥰
Patricia Znamenak . 2023-09-03
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Order an ice cream. Two scoops each of Italian ice cream. No prices are indicated anywhere, but oh well. Then you expect to pay approximately 9 Chf. Wrong! 4 Chf per scoop, so two ice creams for 16 Chf! Switzerland is a bit more expensive than many other countries, that's true. But this? We immediately tasted it a lot less.
Dirk Lont . 2023-08-27
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Bad service, not even a good evening, the waitress didn't feel like working and was very arrogant there on August 26th, 23. No dessert menu and no ice cream menu.
Alessandro Napoletano . 2023-08-26
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The best service and warm regards to Katarina, when it comes to customer service she is the best and she shows it with her professional approach to the customer 😁 I highly recommend it!!!!
Paweł JkPawel . 2023-08-20
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The attitude of the waitress was not acceptable :(
KRUNAL Rathod-RK . 2023-08-20
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Super great service! Thank you very much 🥰
Simona Jurčíková . 2023-08-05
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Our poor Alexandra...Saturday and all alone with all the coups she had to pull off. She can't do everything alone!!!! She didn't even have time to have a drink or do the dishes!!! Then guests come who have no understanding. I also learned gastronomy differently and always had help. So don't complain dear guests, please understand. This is a hot spot in fountains!!
Barbara Huther . 2023-08-05
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Very bad service! Wait 20 minutes then she comes to another table and runs away! We left without anything then cheekily waved with the drink bottle in our mouths!! The bad thing was that there were almost no people! I learned service differently! Well, probably not necessary
Patricia Strüby . 2023-08-05
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Service was very good, even though you had to do everything yourself and the whole store was full, congratulations.
laszlo forro . 2023-08-05
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Ice creams are average at best, prices are massively overpriced and not visible at the counter. 4 scoops of ice cream 16Fr.!!!🙈 Employee terribly unfriendly, not motivated!
Raffael Rossu . 2023-07-31
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Fantastic place with a view of the lake, very good coffee
Rafi . 2023-07-28
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Very nice, excellent service 👌🏽👍🍹
Zuzana Hodalova . 2023-07-19
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A top team, very nice and accommodating. A top place in Brunen. I'm always happy to be there :) Keep it up.
Paulo Lopes . 2023-07-19
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Favorite place when driving through fountains, fantastic space and atmosphere. And then the service... where we always feel welcome, Alexandra always with a smile and a friendliness that makes us feel welcome and always provides us with excellent service
Diogo Braga . 2023-07-18
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The view is beautiful. The ice creams look good. Friendliness: -1000% We arrived and they didn't even greet us... Super rude...
Paula Pereira . 2023-07-16
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Service took quite a long time (I saw guests come in and get up and leave because they weren't being served) and when I went to pay she didn't have the appropriate change so I was forced to pay by card. The best thing is the location.
Bernardo Egli . 2023-05-21
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The actually perfect location is marred by the fact that smoking is allowed in the restaurant. An absolute no-go these days!!!
Ben König . 2023-04-29
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Unfortunately the serving daughter didn't understand any German.
G. S. . 2023-04-04
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Very nice, made an ice cream sundae especially for us upon request, which tasted great.
Marco Ganni . 2023-03-08
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Great business manager Location, atmosphere very nice! Service staff quick, efficient and polite I can highly recommend it! Worth every star!
Niko Beltrami . 2023-02-23
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I have been to the bar many times, the waitresses are super friendly and attentive, it is clean and a very beautiful place. I recommend visiting and thank you girls for your kindness. I will come back whenever possible. 🙏🥰🇨🇭
Sónia Vilhena . 2022-11-28
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I don't recommend this place at all! We found pieces of plastic in the ice cream and the waitress had no idea what manners were! !
AM AM . 2022-10-17
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Actually ok restaurant with friendly service, unfortunately there is smoking in the restaurant and this is only apparent when you sit inside and have ordered... what a shame!
Rolf Zeller . 2022-10-16
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Good coffee, friendly but unfortunately you can smoke inside. It smells disgusting.
Har Ald . 2022-10-06
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Nicely located on the lake, traffic is sometimes annoying. You have to take the service as it is, sometimes fast or not. If well staffed it can sometimes take longer.
Marcel Holzer . 2022-09-19
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I was there recently and the woman with the curly hair was very unfriendly... I don't recommend this bar... for me the service is important once and never again...
Nilay Köseoglu . 2022-09-18
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Very attentive and friendly service. Unfortunately a smoking restaurant. I don't think it's that great for an ice cream parlor with an open display case, even if the patio door is wide open.
CaBiTa Schweiz (Cabita) . 2022-09-10
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Very nice ice cream parlor 🍨 with a good ambience. Prices are Swiss, but okay so far
Joe Schmidt . 2022-09-09
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Hello, my name is Gmūr Christian, I was with you this afternoon for ice cream food and I had to say that the ice creams were really really good and a big compliment to you, I would definitely like to come back to you again for ice cream food really and especially the young blonde service woman was was so so sweet sweet really I have to be honest really with kind regards Gmūr Christian
Christian Gmür . 2022-09-02
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The Belmondo Café is just the right place early in the morning for a great view of the lake promenade and the Brunnen pier. Plus a delicious croissant and a coffee. All of this without a long waiting time with very attentive service. A good start to the day. What more do you want.
Daniel Wiederkehr . 2022-07-22
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Nice place, delicious ice creams, very kind staff. Too bad it's a short-staffed year
Concetta Pietrantuono . 2022-07-17
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Good mood, excellent service, great view
Mariusz Garbaliński . 2022-07-02
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Unfortunately, the service didn't work at all! It was impossible to communicate.
Sofie Shine . 2022-06-18
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Always nice staff and a dream location and hopefully these parking spaces will remain, they are useful for more than twice the row of trees!!
Alois Kamer . 2022-06-05
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Unfriendly service, doesn't look at you even when you're talking. Maybe just in the wrong job.
Red Nibener . 2022-06-05
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The coffee tastes even better in a place like this. I'll come here again.
Kacper . 2022-06-04
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A charming place where you can relax with your favorite drink. An extensive menu from which everyone can choose something for themselves. Delicious desserts. Service at the highest level. A must on the map in Brunnen :)
Eliot . 2022-06-04
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Nice restaurant by the lake. Reliable service and delicious desserts :)
Łukasz . 2022-06-04
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The service was so good, I will come back for sure :D
Natalia Król . 2022-06-03
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Delicious coffee and nice drinks! 🍹🥂
Gabriela Sypniewska . 2022-06-03
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First you have to wait a long time for your drink and then you get a service person who doesn't even speak German, you have to wait a long time for the "cocktail" and then you get it served in a whiskey glass. NEVER AGAIN !!!
olcay korkmaz . 2022-06-02
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Great service and beautiful location!
Eliane Ulrich . 2022-04-20
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Very very bad service. There is no need to say more. Just bad.
Reto Wipraechtiger . 2022-04-08
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Preferably no star. The service was pure horror. You're not even greeted. I received an orange in my drink, which was probably slapped in the face first by the waitress. Lemon ordered later, brought with bare hands. Should I drink it like that?! Couldn't drink another sip. The shop owner must slowly realize that there is now a larger crowd (without a certificate requirement) and I can't find the words for this unfriendliness. The return money is almost thrown at your feet. Just disgusting. It's a shame what this store has become. NEVER AGAIN
Seni Jujuba . 2022-03-13
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Super nice view of the lake :) Great place coffee is super fine :) and helpful with red hair very polite and attentive top chum would be happy to come back.
Cast Zbeerg . 2021-09-21
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Great location suffers only cash payment possible
Stefan Winter . 2021-09-21
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The ice cream was okay, the view was also very nice BUT this employee was terrible. She didn't even greet us properly. She was so negative about it. Then she asked us for 37 Fr instead of 33 Fr. She didn't give us any proof either. She didn't even write down our order herself. How will she remember that when she calculates the price? You learn from mistakes. Trust is good but control is better! Always ask for a receipt if the employee is too incompetent to give you one.
Heyla Heyla . 2021-09-12
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Dear girls, thank you Claudia, Alex and Theresa.
Leo Maurer . 2021-09-01
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A refined brunette waitress and exceptional service. I will gladly return
Maicro Sale . 2021-08-21
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The coffee has more pizzazz than the waitress
marc giger . 2021-08-11
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The location is so cool, super beautiful 👍😎👍
Martin Stocker . 2021-08-08
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Great service from Klaudia and her sister! Nice and interesting view, although next to the road! Super fine ice cream. They have hazelnut!
J Weiss . 2021-08-02
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I often go to Belmondo I like it very much.
Kurt Eigensatz . 2021-07-23
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Friendly and good service, really good iced coffee.
Andreas Vassali . 2021-07-21
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WE WERE THERE THIS SUNDAY AND IN FRONT OF US AT ANOTHER TABLE WAS ANOTHER COUPLE, WE WAITED THERE FOR SERVICE EVEN THOUGH THE BLONDE WAITRESS WITH SPRAYED LIPS WALKED PAST NEXT TO US AND IGNORED US AND THE OTHER COUPLE, WE STILL GAVE HER A SHIT FINALLY SERVING US WHEN THAT DIDN'T HAPPEN WE GOT UP AND LEFT, THE BLONDE WOULD HAVE MORE LIKE CHATTING IN THE KITCHEN THAN TAKE CARE OF THE PATIENT GUESTS, WHAT'S FUNNY WHEN WE WENT TO ANOTHER PLACE TO EAT WHAT IT WAS ANOTHER COUPLE ALSO LANDED THERE.... TO THE DEVIL WITH SUCH A STORE WHERE YOU DON'T WANT TO WORK.
Soluna Manuel Jarillo . 2021-06-27
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Beautiful café bar with a lake view. I can only recommend having something to drink during the day and at night. Friendly and motivated service.
filip polic . 2021-05-26
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Gute und freundliche Bedienung 👍🌅
Giorgio Mazzucchi . 2021-05-17
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Sehr schön und eine nette kompetente Bedienung
Remo Hollenstein . 2021-04-27
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Sehr schöne Bar nettes Personal
Hans Boos . 2020-11-30
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Fand's sehr schade das man nicht barlos bezahlen kann, vorallem jetzt in der Pandemie.
Alessandra Flückiger . 2020-11-27
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Wenn Claudia arbeitet alles super.service heut wo ist maskenpflicht"kinn",als chef vielleicht schulung geben.
Bea Steiner . 2020-11-20
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(Traducido por Google) ¡Café con vistas! Parada obligatoria al circular por axenstrasse (Original) Caffè con vista! Tappa obbligatoria quando si percorre l'axenstrasse
Maurizio Maccanelli . 2020-09-30
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(Traducido por Google) Personal muy grosero. Le pregunté si podía pagar con tarjeta y luego puso los ojos en blanco. Definitivamente no lo visitaré por segunda vez. (Original) Sehr unfreundliches Personal! Habe gefragt ob ich mit Karte bezahlen kann, dann hat sie nur die Augen verdreht. Das werde ich bestimmt kein 2. mal besuchen.
Angela Grutschnig . 2020-09-02
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Guter Kaffee und schöne Aussicht aber die Bedienung ist ein richtiger Miesepeter. Selten so eine unhöfliche und unmotivierte Bedienung erlebt. Der Dame scheint ihre Arbeit so gar keinen Spass zu machen...
VSuisse . 2020-08-09
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(Traducido por Google) alegría, simpatía, buen café ... y un buen helado🙏 (Original) cheerfulness, sympathy, good coffee ... and a good ice cream🙏
Giuseppe Li Pira . 2020-07-28
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(Traducido por Google) Como siempre, un servicio muy agradable y un servicio encantador, hoy por Gina. Buen café y muy buen helado italiano sobre d'Gass. Gracias Peter por el helado de pistacho. Celestial ... 🥰 Por eso también me gusta conducir desde Zúrich cuando hace buen tiempo. Considero muy bueno e innovador que durante esta crisis, la cafetería se convirtió en una comida para llevar en lugar de simplemente cerrar y despedir a los empleados. El café también se puede disfrutar en el paseo marítimo con un gran panorama. Y también puedes encontrar a alguien con quien chatear con mucho. Así que por favor apoya eso. Mañana me gustaría ver un estacionamiento de motocicletas lleno ... well ... bueno hasta mañana ... (Original) Wie immer sehr netter Service und charmante Bedienung, heute durch Gina. Guter Kaffee und sehr gutes Italienisches Eis über d'Gass. Herzlichen Dank Peter für das offerierte Pistazieneis. Himmlisch...🥰 Dafür fahre ich auch gerne von Zürich bei dem schönen Wetter an. Finde es sehr gut und innovativ, dass man in dieser Krisenzeit die Kaffeebar zum Takeaway umgebaut hat statt einfach zu schließen und die Angestellten zu entlassen. Den Kaffee kann man auch an der Promenade bei super Panorama genießen. Und auch mit Abstand findet man jemanden zum plaudern. Also unterstützt das doch bitte. Morgen würde ich gerne einen vollen Motorradparkplatz sehen...😉😊😎... na dann bis Morgen...
Scout B . 2020-03-19
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(Traducido por Google) La vista fue sobresaliente (Original) The view was outstanding
Aboud Njm . 2020-03-16
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(Traducido por Google) hermosa vista del lago (Original) schöne Aussicht auf den See
Vili Spahic . 2020-03-11
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(Traducido por Google) Lugar acogedor para relajarse completamente en el lago. (Original) Gemütliches lokal um völlig zu entspannen am see
Angela Sager . 2020-03-01
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(Traducido por Google) Muy limpio y agradable! (Original) Sehr sauber und schön !!!
Yasar Deniz . 2020-02-23
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(Traducido por Google) El café era bueno, la vista era perfecta, el servicio estaba bien, los precios eran como siempre en Suiza. (Original) Kaffee war gut, Aussicht perfekt, Service OK, Preise halt wie in der Schweiz üblich.
Wolfgang Naumann . 2020-02-11
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(Traducido por Google) Buenos cócteles! (Original) Super Cocktails!
Delikanli !!! . 2020-01-08
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(Traducido por Google) El servicio está detrás del buffet, donde el helado y todo lo demás está abierto y lo esconde alrededor de tu cabello como si estuvieras parado frente al espejo, casi lo entiendo ... Mi bebida se salpicó después de decir que faltaba lo más importante. Desagradable y la propina se deduce por sí mismo. Muy poco profesional (Original) Service steht hinterm Buffet wo Glace und alles andere offen stoht und wühlt ihn ihren Haaren rum als stände Sie vorm Spiegel, mir kamm fast das.... Mein Getränk wurde nachdem ich gesagt hatte das das wichtigste fehlt sowas von gepanscht. Eklig und tip wird selber abgezogen. Sehr unprofessionell
Sindy Schilke . 2020-01-06
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(Traducido por Google) Gran helado (Original) Super Eis
Swissking Overwatch . 2020-01-06
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(Traducido por Google) Así que he estado aquí muchas veces y sé que no se vendieron helados durante dos semanas y también hay un espejo allí. Desde cuando ?? Entonces, si quieres decir algo, por lo menos sé honesto ...... Saludos de un verdadero huésped en el Belmondo (Original) Also ich bin doch schon oft hier und weis dass seit zwei Wochen kein Glace mehr verkauft wird und dazu kommt noch, ein Spiegel dort?? Seit wann?? Also wenn ihr schon was erzählen möchtet, seit doch bitte wenigstens ehrlich...... Grüsschen von nem echten Gast im Belmondo
Scheiby . 2020-01-06
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(Traducido por Google) servicio poco profesional y muy mal estado. Su funcionamiento, sin duda no dicen. (Original) Unprofessioneller Service und sehr schlechte Bedingung. Ihren Betrieb werden wir sicher nicht Weiterempfehlen.
Jorge Teixeira . 2020-01-05
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