Blaqk in Genève

CATASTROPHIC! 2 hours to be delivered and still waiting…. And no one answers the phone! A shame !

I thought you could give 0 stars on Google?

Absolutely useless. While we ordered a normal burger, we received a gluten-free menu...they were out of vanilla éclair so they offered us a strawberry cake instead and we received....a cheese cake....bad faith from the cook who assures us that he made us a normal burger even though the bread is clearly gluten-free. One thing is certain we will no longer order from them...

Incompetent restaurant. I placed an order for pizzas at this restaurant which told me delivery within the hour. Two hours later, no news. I can't contact him because of course they don't answer the phone. I absolutely do not recommend this restaurant.

Thieves be careful not to order in the evening otherwise no order is no response it leaves you hungry on Christmas Eve I didn't have my meal I hate you

Ordered online and never got my order

Wrong order asked for meat he they send vegan the frites were cold as hell so does cheese and uneatable ! Very disappointed! Never going to order again ! With the price they charged could have lots of menus from McDonald’s!

They do 2 for 1 deals on Uber eats but deliver crushed half pizzas, cold and not good :(

I ordered 1 of their “pizza” which was a bad experience…..

Didn't answer the phone for over an hour. Delivery scheduled between 11:45 p.m. and 12 a.m. 00h, the order is supposedly still being prepared. Don't order from them

Disgusting, filthy...Almost makes us love McDonald's. Uncooked meat (rare cooking does not mean steak tartare), dry bread, unmelted cheese, delivered cold...

I would like to express my extreme disappointment with the burger joint. We placed an order through Uber Eats, but they failed to deliver anything. There was no response or communication regarding our order. This level of service is unacceptable and reflects a lack of professionalism. I strongly advise against dining at this establishment due to their complete disregard for customer satisfaction.

Don't order ahahha I've been waiting for my order for 2 hours and given the comments I'm not likely to receive it

Ordered from them via Eat and order never delivered. 64frs lost. They never answered the phone, no refund and so on.

Horrible food from this restaurant, i do not recommend this place at all

Unacceptable delivery service, do not rely on calls to chat with them, they will not answer you. Fortunately the burger was good

If I could have given 0 stars... Order never received!

Delivery via Uber Eats, more than 2 hours late, impossible to contact the restaurant or the delivery person.

I don't need to add much given the rest of the comments, but at the same time there is a lot to say: - The food is really not great. - It's expensive for the quality and quantity. - The staff is not very friendly. And I understand a little given the environment in which they work. (it wouldn't surprise me if they are very poorly paid, even if I can't say that without proof) - On site, the place is gloomy everything is to order or to take away, so it is very empty. - The name of the restaurant is not written anywhere, because they are in fact only kitchens which share a space with a brasserie if I understand correctly (To be investigated, but I think there is a deal of the kind between them for reduce their rent. Again I am not asserting anything.) - Apparently they call themselves different names on different home delivery apps. - I reserved a basket with them on TooGoodToGo and I received a pizza (indigestible) and a can of coke, which are absolutely not unsold, I think it's simply to advertise yet another app. - The address on TooGoodToGo was the correct one, but upon arriving since the name of the restaurant did not appear anywhere, I looked on Google maps and the address was simply wrong. (The photos on maps are all taken in different places.) - The restaurant website is not even the same on Google Maps and on TooGoodToGo. - I have the impression that the phone number on their site is actually that of the brewery and it is actually the person at the brewery who answers if I understand correctly. (so it's not very pleasant and that's understandable) In short, I don't think I'm being stupid if I say that it's a "restaurant" that tries to be as profitable as possible by using all means, even the most borderline. Something strange is going on behind this restaurant (probably some kind of "dark kitchen" or not far from it anyway). Very very strange, to investigate. In any case I do not recommend.

Restaurant to avoid. I placed an order on Uber Eat which never arrived… I tried to contact the restaurant for over an hour to find out where my order was, no one ever picked up the phone. This is not professional at all. I will never order or go to them again. A word to the wise.

We have been waiting for our order to be delivered for 1.5 hours. Just unacceptable!!!!!!!!!! And no phone answer!!!! It’s a shame, especially with the amount spent. The response from your delivery person, “no one answers because there is a match, call back tomorrow”. THE FOOD IS FROZEN SHAME ON YOU!!!!!!!!!!!!!!!!!!!! one thing is sure Never Again! and you will not be disappointed by the advertising that will be done Valerie

A catastrophic delivery 2 hours 40 minutes of delivery and deplorable customer service 140 calls to be answered speaks badly to me and hangs up on me when I express my dissatisfaction I do not recommend at all and I would never order again! Restaurant to avoid! ABE

Ordered pizzas online, very chewy and the order came super late.

From uber eats, delivery at least an hour late. Ordered from Pasta by Blaqk. I didn't think people could mess up pasta. I don't give bad reviews lightly or criticize food often but this was probably the worst pasta i've ever had in me life. Absolutely disgusting. Never again

Place doesn't exist only delivery

I do not recommend at all !!!! The photos don't look like reality. I ordered neuggets, everything was burnt!!!! I would have preferred to see the reviews first... Too bad we can't post reviews on uber eat. To flee !!!!!!!!!

Very bad experience, after waiting 1 hour 15 minutes the order was canceled and the restaurant was unreachable! Very disappointed.

Worst possible home delivery experience. Absolute carnage with delivery 1h17mn later, just look at the receipt.... # First the fries out of the box in the bag... Nice AND COLD otherwise it would be too easy. # Second: _Order (call) placed 11/28/2022 at 9:14 p.m. and 50 seconds _Prepare 11/28/2022 at 9:29 p.m. and 50 seconds... A total aberration. 15 minutes to register an order? A Monday evening. A SHAME !!! Recently after some research we realized that Blaqk uses numerous aliases on smood or Uber eats to clear customs, multiply orders, therefore line his pockets and literally insult customers. Even the phone number is invalid. Nothing surprising when you know who is behind this company. The commercial police as well as hygiene and the CCNT should take a closer look at questionable practices and what is happening.

Restaurant unreachable and one hour late in delivery. Scandalous.

If you want to pay and never be delivered.. order from them. And also not being reimbursed, being hung up on the phone and not being able to contact them.

We ordered pizza and some other stuff, it was terrible I will never order from this place, we couldn’t even eat the pizza’s and we waited long time for our Oder, when we call the restaurant the girl who answered the phone was very rude It’s not the right way to treat your customers.

Unposible to ça the restaurant and I always something missing beside that burger was okey

Very good, but an hour wait instead of 25-30 minutes as expected. I recommend trying.

I placed an order via Uber Eat, the restaurant owner hung up on me and ordered that I never received..

Yum yum yum! Delicious burgers and pizza! We usually order through Uber Eats, and while they are sometimes late and the food lukewarm, the offer is worth it (2-for-1). Just put it in the oven for a few minutes. The prices are correct, quality-price is ratio is quite high.

Avoid this place at all costs! Expecially Uber eats! 40 CHF for a cold burgher delivered in 50 mins instead of 5!!! It is not Uber eats delivering!!!! They make you pay fees for nothing! It is their employee!!!

Strongly not recommended!!! The choice of ingredients is not respected, we pay more for nothing... we remove certain ingredients they come in... a big nonsense this restoration! Despite several calls and emails with no response, we see the level of responsibility therefore imagined the rest ABE.

I’ve ordered often from here. Food is great, but the delivery (Uber Eats) is awful. Currently waiting for a delivery that’s over an hour late - they don’t bother to communicate, never apologise and only answer the phone occasionally. I really wish they’d fix it.

Worst experience! Order placed via Uber Eats, delivered on time but with half the order. Of course the restaurant is unreachable, even after 5 calls! Ashamed. To flee !

Food is nice IF they ever deliver it

I put one star because I can't give zero!!!! The worst experience I've ever had; Poorly polite delivery man, the order arrived 2 hours late and the meat was totally raw!

Bad experience !!! 2 hours of waiting is unacceptable!! I lost my lunch break!! No response from the restaurant despite my 15 calls. I advise against !!

2 hour wait for an order. For not much in the end!

Scam delivery system. They accept orders on Smood that are delivered by the restaurant (so Smood loses track) and then just don’t deliver. Stay way… it took me 2h and several calls to solve the issue and let’s see if they return the money

Never received the order, and they can't be reached on their phone! Scam! 50chf in the trash!

Lie about delivery times on eat

1st and last order! The photos that appear on the site have absolutely nothing to do with reality and there are clearly missing ingredients, I'll let you see for yourself... Taste-wise, the dough was soft and the pizzas really weren't good and that's very expensive for what it is! I don't recommend.

Anything. Over 45 minutes to deliver. Cold pizza, no sauce, mediocre presentation in a hurry. I don't recommend. This place is super bad.

It was very good, delivered in 30mts as advertised and also very hot. Fortunately I don't let myself be fooled by the negative posts of haters...

Cool place! We ate 2 burgers which were great! Friendly staff ! I can recommend it and will go there again!

Nice for deliveries but avoid on site because priority is given to deliveries. Too bad for a place supposed to be a food court...

I ordered 2 burgers and 2 pirtiin of fries and nutella bubbles. The worst I have eaten in my entire life and the most expensive. The bread for the burgers is not edible, it was hard for 2 weeks even to give it to the ducks at the lake. The order has nothing to do with what I ordered, the meat is disgusting, the fries hard and cold, the desert cold, I'm on it, it was like throwing a little money in the trash after I waited 1 hour and 30 minutes. Unable to eat!! It’s a furt, it’s not possible to scam people like that! 67 chf a pittance spent in my life! It's disgusting!!!!you should have heard, I will never eat again even if they pay me to eat

Order placed by Uber, fast delivery. The order included 2 cheeseburgers and 2 pototae fries. A disappointment, too salty, it was bathed in the sauce to camouflage the freshness of the salad, there were no onions even though they are included in the composition. The assembly of the Burger in bulk. In short, it's a shame. In conclusion, if you want to have a stomach ache and have dysentery like hell, this is the place to go.

No, I don't recommend ordering from them

The cheeseburger was very good but the delivery service super slow (Smood, on a Friday evening); things were hot and above all there was the offer of 1 free cheeseburger for 1 purchased. Really great, I highly recommend.

Order placed at 11:30 p.m. via JustEat on 27.11.2021. Confirmation SMS, delivered in approx. 15min 00:19, I call the restaurant, the person on the phone tells me: "I remember your order, but I don't know what it is, I'll call you back in 5 minutes, I'll look up the information." I called back at 00:35, no answer. How to waste 1 hour & 35CHF, order from Blaqk :)!

Arrived very late and cold. Would not recommend them in the future.

What is this standartist??? Zooiiiiit didn't understand anything she said

Shameful simply shameful, no response from them for 1 hour after an order that was supposed to arrive and which never arrived To absolutely avoid

TO FLEE. I ordered. I paid. I was never delivered. Neither refunded.

Ordered pizza via Uber food and it was very fast and correct. Moreover really not expensive with some promo.

Meh....ordered twice got the meals an hour late twice...The chef on the phone wasn't very friendly either

My meal never arrived and the restaurant cannot be reached. I've had delivery problems several times now.

We ordered a hot meal and received a salad instead.. This is not our order and the restaurant cannot be reached. Do not order from them if you are hungry. On the other hand, for a mystery meal why not. EDIT: After 45 minutes the restaurant contacted us and informed us of their error. The restaurant delivered us the right dish.

Bad restaurant, rude on the phone, takes 4 hours to answer the phone, not possible to deliver their order and don't want to find a solution, I gave 1 star because I can't give zero stars, I don't recommend it at all, it just look at all the negative reviews, it's not for nothing, and I mince my words.

I'm sorry but your pizzas are a real shame!!! the dough is really not good or even not cooked, the cheese almost non-existent Honestly it's the worst pizzas I've eaten, and also the worst review I've posted on Google!!!

Orders are a scam: They will not deliver, hoping that some costumers wont insist on the refund.

Good music, but they should buy new speakers

Quite nice food, but avoid ordering as you will not receive it... (or much, much later than anticipated (1 hour average on two attempts).

Club sandwich was too dry and lack and flavor, delivery price is very good though

A shame !!!!! I asked that the meat be well cooked because I am pregnant I think we don't have the same definition!!!!!! In addition, the pickles were missing which I had to add myself and the fries were inedible. Order placed at 12:20 p.m. arrived at 1:30 p.m. by JustEat, I tried to contact the restaurant and they never respond!!! To flee

Unfortunately I should have come and looked at the Google reviews before ordering on Smood, after more than 3.5 hours of waiting I still haven't seen the color of my burger. It wasn't for lack of contacting the restaurant owner after an hour and a half who assured me that my order was on its way. I strongly advise against this restaurant if you do not want to be stuck between a platform that cannot cancel your order and a restaurateur with absent subscribers who cannot (wants?) not to deliver...

A food court in the Île. Many fantastic options to choose from. Shout out to Nik's Fudo for the tasty food as well as their social cause!!

Order placed through eat.ch, we ordered 2 burgers and a few spring rolls which left something to be desired for 57.- only to wait 1h30 and have cold, poorly made burgers and without forgetting the fries that we never received ! Shame .

Order placed on UberEats, arrived 1h40 later... No response by phone and no apology from the delivery person for the delay. And it's a shame because the burgers are pretty good.

Like everyone else: oversights in the order (no fries) and a vegetarian hamburger delivered cold. Cooking and taste OK.

Best Burgers in Geneva, i am client since opening and never be disappointed, big thank to owner Roni and big chef Jamal

0 at 0, order placed on Smood, 1 hour wait to finally call and get a “she leaves in 8 minutes”. 0

3 days later I'm still waiting for my prepaid order.... Neither them nor Uber is moving. On the other hand, the refund and the apologies! Non-existent on both sides. Lamentable

Very happy with the burger. Fresh ingredients. Fast and satisfactory delivery

Awful !!! 2nd livers that I ordered on ubereat the 1st liver the delivery time kept changing and the burgers arrived cold... I tried again because you never know.... And the order is not not arrived!!! restaurant unreachable!!!! To avoid !!!

Order placed on uber eat. It arrived late and cold. The meat was burnt. It wasn't bad but would have been much better hot.

I ordered a simple Burger on Ubereat, after 1h30 I called the restaurant who told me that my order was not even seen, after 3 hours of waiting (I placed the order at 7 p.m. it is now 10 p.m.), I I notice that the restaurant is canceling my order. I should have relied on the reviews of the restaurant as well as the ratings which are catastrophic. I don't recommend it to anyone who wants to eat one day.

Never again ! Order placed on Uber Eat: - Cold and limp fries - Cold burgers - 1 missing Burger (20 chf) - Unreachable by phone

Order placed with ubereat missing a hamburger for 20 francs tried to call several times does not answer the phones!

It's been too long since I went out to Geneva, I'm really happy to have done it. The place is really very nice, ideal in hot weather. Lively, personal, very cheerful and charming. Very nice food too, but I already knew (food truck). Spending a good evening there is ''natural''. Go there without hesitation.

ne jamais commander monsieur au téléphone pour les commander mal polie désagréable vous dis que votre commande est partie pas le cas et agressée j ai payer avec ma carte je n ai jamais reçu ma commande commande car monsieur au téléphone décidé de pas me la livrer honteux

To flee!!!!! Taking an order on Uber Eats and arriving 1h30 later without warning us! Once the order arrived, half of the order was missing The chicken was inedible and worst of all it was burnt. Honestly the whole order went in the trash.

I asked for a breaded chicken burger, I received a bun with nuggets inside and plus it was late.. I will never order from this restaurant again it's a joke

The food arrived late, it was cold and burnt and the order was incomplete so really terrible

Not recommended! I go through eat, the restaurant announces 35 min, the delivery man arrived 1 hour later and by private car! Which means, he's not an eat delivery guy, he's the restaurant's delivery guy, what's more, my order was wrong and lukewarm! Frankly, very bad experience.

My order came 2 hours late, it was, cold, and the quality of the meal was very poor: the hamburger was a disaster! The meat was not cooked enough, the buns were soggy, and everything was just falling apart. The spicy sauce tasted like simple tabasco and everything was covered up with excessive amounts of mayonnaise. When I called the restaurant to ask about my order, they never answered. I will not order ever again from this place

EXTREMELY ANNOYED. Ordered from here on UberEats 3 times within the past months and everything was fine, fast delivery and good food. On the 4th try we placed our order around 9pm and by 12:40am NOTHING. Is this how you treat loyal customers??? I called them 3 times and each time they picked up (only after several calls..) said it’ll be 10 mins and in the end they marked our order on UberEats as “DELIVERED” when it clearly wasn’t. This is just annoying and a waste of our time! If you can’t take orders shut it off online or cancel. Don’t leave customers waiting 3 hours for food, then when you never deliver everything else is closed so we can’t even get anything else AND then pretend the order is delivered 😡😡 now I have to waste more time claiming a refund from UberEats!! HUGE SCAMMERS. SO DISAPPOINTED. Avoid this place at all costs - especially on UberEats / delivery apps.

Livraison prévue : 21h45 max.Livraison effectuée : 22h30.Appels sans succés au restaurant.Deux double cheeseburgers commandés sans tomate et sans oignon.Au moment de manger : 1 double chesse avec tomate et oignon.Le 2e... c'était un club sandwich !Là... ce manque de professionalisme... c'est chaud... ou plutot froid comme lorsque les plats sont arrivés !PLUS JAMAIS... ILS SE FOUTENT DU MONDE !!!!

Entre la viande brûlée et l'attente interminable à chaque fois, je commence à croire à une vaste blague. Je mettrais une étoile supplémentaire uniquement pour leur offre 2 pour 1 qui là vaut à la limite la peine pour le prix (et encore).

Commander depuis uber eats, la commande est jamais arrivé après plus d'une heure, le statut de la commande a jamais changé et finalement à chaque fois que j'ai appelé le restaurant je suis tombé sur le répondeur.

Nous avons passé une commande en ligne a 20h30, le restaurant a annulé la commande a 21h35 c est scandaleux !!! 45 min pour annulé une commande c est un manque de professionnalisme absolu

J'ai effectué une commande aujourd'hui autour de 12h, livrée à 13h35 (Uber eat). Le livreur m'indique être venu directement, ce que je crois (la nourriture n'etait pas froide). En plus il manquait les boissons, pourtant payées. Le restaurant ne répond pas au téléphone.Ce sera ma dernière commande dans ce restaurant.

Les burgers sont bons. Arrivés rapidement maise frites limite brûlées et immangeable!!!

Deuxième fois que je commande et deuxième fois que je trouve vos burgers excellents. Je ne comprends pas les autres avis du coup.