Burger King in Pratteln

Quality of burgers well above some other Burger King

Often something is missing when ordering, which has probably happened 5 times already!!! Danger! I would always check the food to make sure everything is in the bag before taking it with me. The prices are also higher than traditional Burger Kings

I paid 23.80 chf for a burger in chicken wings. paid!!! Poor price performance. Then I tried some chicken nuggets from my colleague. I think the MBudget nuggets are even better than what you get here.

I'm disappointed I couldn't order at the checkout today, January 27th, 2024 around 5:50 p.m. I was told only on the screens. A screen wasn't working and I only had cash. Something like this is not acceptable for a motorway service station. I will avoid this Burger King no service and not customer friendly at all..

This Burger King doesn't just deserve 5 stars - that's simply not enough for the exceptional experience we had! The food was beyond perfection, the service reached unattainable heights, and the staff Abdou and Israd were not only kind but definitely the best we have ever met. As experienced restaurant testers throughout Switzerland, we have never experienced such outstanding service. Highly Recommended!

So the store and the place itself is perfect but unfortunately the employees are not that friendly

Workers without gloves, that's not possible...

Normal truck stop shop. Nothing special.

An extremely fast serving Burger King with very friendly and smiling staff.

Burger was good and prepared very quickly. Unfortunately, it's rather expensive compared to other Burger King restaurants.

When things have to happen quickly.

Burger cold, fries way too salty. 2 out of 5 machines are defective. Overall, a total failure.

Quick service. Seating often hard to find and need to pay for toilets. Good to grab and go for food

I was there with a disabled person. I asked if I could order at the checkout. NO, only on these devices. I can still somewhat accept it. When I had problems, I politely asked if he could help me quickly. No, no time. After trying for a long time I had this, of course not everything as desired and one thing twice!!! What I now blame on the gentleman with mottled gray hair on the side is: He was not prepared to help me and this disabled person, which you can see from afar, for just 1-2 minutes. But I noticed that the same gentleman took a lot of time to flirt with two young, pretty ladies. Granted, they were much more attractive than us.

Food is great, service was very fast, atmosphere is good there are lots of tables. And there are king deals that are so affordable for 10 CHF. Recommend.

Ordered burger without mustard (3 customers were there), received with mustard. Landed in the trash.

A fast food restaurant in a rest stop. Nothing outstanding, but nothing bad about it either, except that there are a few tables available during peak times.

Exactly what you would expect from a good fast food restaurant. I really like the easy access by car, which is unusual for switzerland.

9:59 p.m. …. We are closing ! Thank you well done 👍

Top good Better than at Mc. Donald

Order and payment via terminal. But cash payment possible. Food is provided quickly. Everything was very fresh and really nice and warm. Nice dining area on site or take away.

Nice staff, fries and burgers are good, although if the burger were a little smaller it would be used as tapas or a treat for pets. Conclusion: Much too expensive for Basel...

Today, March 2nd, 2023 at 4:20 p.m., my previously good experiences were ruined. After years of friendly personal order taking, I was refused this today. There was only one other customer there besides me. After hundreds of francs that I brought Burger King to Pratteln because I live in the region, I probably won't consume anything else here in the future. I was sent away, went to Kaiseraugst and was able to place my order in person with the Mac Donalds team and was much cheaper on the cost of my family's meals. If you charge high prices for your fast food, service should not be missing. It's a shame! Burger King, don't you need it anymore!?

2 cold cheeseburgers. Unacceptable. Never again

The food is super tasty. Service is good

Here again and once again the food is almost cold... the cheese inside doesn't even run... I don't know what to say about that... almost no guests and no time is taken to produce warm food ??...whats going on here?

Since you can only order from these stupid boxes, I've been avoiding Burger King everywhere.

The sandwiches were very expensive and of quality below the burger king standard, the portion of fries was mini and soft and cold

Really happy to eat Ognion Rings again. But hello, what is that? Bland and mushy, ouch! No onion taste or anything like that noticeable. Salt was definitely forgotten!

This BK is absolutely overpriced, everything costs a few francs more than usual

Way too expensive! They're crazy with these prices.

Prices were outrageously high (even for Switzerland and the highway) and the food was scarce or even inedible...!!!

Everyone felt sick after eating. The worst BK far and wide.

A young lady was very helpful and customer friendly! Best Burger King experience I've ever had.

Bought 20 50 h onion rings, fresh is different! Ready in 30 seconds. But it's probably been there for an hour... actually inedible!!!! At least ma was nice

It closes 10 minutes before the actual closing time

Stupide place where you have to pay to pee.... bad idea.

Far too expensive for the money, you could cook for yourself for a month and the conditions were very unfriendly.

The price is a bit high but you shouldn't be surprised it's on the highway and in Switzerland but the food came quickly And really fresh Friendly staff would be happy to come back

Disaster Burger King, all machines except one are broken, if you don't speak Hindu it will be difficult to discuss with the saleswoman and the whole thing costs CHF 50 for 3 burgers and two fries. Any questions? Go eat in Germany for the money, that's all I can think of.

Good accessibility in the direction of Bern, Lucerne. Food okay.

Food is of course like any other Burger King. Orders are almost always carried out correctly and quickly. It's best to quickly check when you receive it that everything is there. Despite the huge stress, the staff are mostly friendly. The location is of course also ideal for a small snack on the way through.

The most terrible burger kid around. Definitely doesn't deserve one star. Opening hours: 11 a.m., people line up in a long line At point 11 the computers are started up so that those at the front can find out that orders can only be made on the computer. Everyone in the back was throwing themselves at computers and those in the front weren't queuing for anything Then we left, the boss was extremely unfriendly and didn't care about it Communication does not exist, nor does friendliness Others deserve our money better than this store

Burger King is known to be better than McDonalds, but the Double Bacon King I had here was so inedible! Plus I only had one piece of bacon in the burger. With a single price of 20 francs, you can expect to get something decent and beautifully prepared, even in a fast food restaurant. Half of the salad was in the box instead of on the burger. It's a shame, after this visit I decided never to eat at Burger King again and especially not at McDonalds. My diet also thanks me because the ingredients used there are inferior!

Were thrown out after we had only had our food for 5 minutes. The reason was that this shop now closes at 10 p.m. At a rest stop. We had just gotten off the plane and wanted to take a breather. These two Indians who were there at the service said "we are closed, you have to leave" and have never experienced anything so anti-social that I couldn't finish eating at least. Never again without a joke.

That was the last time in a Burger King. Not all guests want to order from this machine, but the fact that you can only order this way is a mess. That's why I'm looking for the nearest McDonald's.

Jessica besti worker in B-King😎😎💯💯 Congratulations on passing your LAP 🤙🤙🤙

Despite waiting 10 minutes, the chicken burger was cold. Personally, I don't like chili cheese dip at all.

The burger didn't taste good at all. That was due to the stress in the kitchen. The employees are so stressed about the preparation that there is no love in the preparation. In the end, the customer suffers ---- with a bland taste. Bread was really dented and not fluffy like a bun should be. Never again.

Probably has different opening times than the location where it is located. About the 3 times I stop there and it's closed.

Unlike the Mac, no offers dedicated to celiacs. The only gluten free thing is the salad and they can't guarantee that.

The prices here are simply a huge rip off.

The burgers are bad and the prices are high compared to the meal served, the staff is friendly

Wow, pure disappointment. Completely overpriced, cold, long waiting times and the food is almost thrown in the bags. I think the location in the 80s style completes the offer...

Can't rate the food because I'm not willing to take out a small loan to eat some fast food... I've never seen prices like that!

Prices are now abnormally high! I was there recently with a companion and paid CHF 60! The burgers are good but for that amount I'd rather buy and cook myself! At some point the price level will be exceeded here too!

Simply great, I love Burger King.

We could have saved ourselves... On Saturday with family and friends after a football game we really felt like going to the BK again. Since we had to go in that direction anyway, we decided on the Pratteln feeding bar. Since none of us have been to such locations since the outbreak of the pandemic, we all had ZERO PLAN about these self-order machines. It was a thorn in my side because for me personality comes first!! It's also cheeky that they charge more for menus than in other places and then you don't even get proper service... The cashier was very friendly and chatty, was really great. The same cannot be said for the rest of the staff who were milling around, unfortunately.... Ordered 3x Big King XXL menu, all three only had one patty of meat, was that right?! Since the packaging was correct, the customer was deceived by the contents. It's a shame, do you have to put extra coins in your wallet like that?! Conclusion: Never again, even if we would have liked to come back.......

Friendly service. Fries and burgers are freshly and carefully prepared. Gladly again!

Very unfriendly and the staff should already know the local language or English. But unfortunately neither was the case. The ladies behind the counter seem massively overwhelmed

Quick order but the staff was rude

It's always good for quick hunger pangs.

Fast service despite the large number of customers at the moment we were there. Smoothly process. Thank you 👍🏻

It was OK. Very hectic, but there were also a lot of people on site. Quality was ok.

Mozzarella/Halloumi like hard cardboard slices. Rest ok.

Staff at the counter were unfriendly, unhelpful, had to check the order, was wrong, discussed instead of bargaining, barely spoke German, took a long time, I was alone. High price, bad service. Ref. Sat October 9th, 2021 approx. 5 p.m

The food is good and the staff was friendly, but the prices are ridiculously high! We had 2 menus, a children's menu, chili nuggets and an extra burger for almost 100! The single burger cost over 18 euros. So for the price I'd rather go to MD twice. Please adjust your prices!

Such unfriendly staff, bad conditions, disrespect, I think that's a real shame

Very tasty food. Great location in the rest stop. Accessible in both directions. Order received very quickly.

Expensive BurgerKing, location shouldn't be a reason for inflated prices!

The lady who served us was very friendly. Unfortunately, we were very rudely asked to leave the building at 9 p.m. because they were closing.

SCANDAL!!! I understand it if you no longer serve customers who arrive after 9:00 p.m. because the branch is closing BUT it can't be the case that you are about to serve customers who have been there since around 8:54 p.m. and have been waiting in line for 5-6 minutes Simply tell the cashier that it's over because it's already 9 p.m. and they're no longer taking orders. Hello, are you still working???? Then you can hear from the kitchen at the back that I'm leaving at nine, ah OK. You could have communicated that before you joined the baton. And then be so bold as to run away from the checkout because you don't want to talk to the person. Is there even a branch manager here or was it the branch manager who ran away?? Sorry, I just can't take it seriously.

ice cream machine broken I ask for waffle with nothing and get chocolate and smarties SCAMMERS!

The employee was very friendly and the burgers were great!

BK is getting to me now. Shouldn't have let myself be persuaded...

The order took a long time, the store closed and instead of eating normally, our food was packed and then we got home and noticed that a part was missing. The food got cold and the money was for nothing.

The food is awesome. The service can still improve in terms of friendliness. It's an absolute mess that you have to order on the touch screens, but there are only two large menus to choose from. The smallest menu cannot be ordered here. The menu sizes are very confusing anyway: Small=Medium, Medium=Large and Large=King Size. That's customer fraud!

Conditions are hot and unfriendly

Order was incorrectly recorded by the system!!! Absolutely no suggested solution!!!! Never again!!! And 14.70 for chicken nuggets??!! I just lost my appetite and left it there. It's time for the restaurants to open again and there are alternatives.

Sehr leckerer Cremiger Erdbeershake

Ein Burger King wie jeder andere, wegen Corona kann man nicht im Restaurant konsumieren

Amazing place that our family goes to so we can have a quick lunch on our drive. Highly recommend if you like burgers. Amazing staff who will run out the entire shop just to bring back your brownie that you forgot to bring.

Von 2 Personen die angestanden sind haben sie die Menüs vertauscht. Ich zeigte extra die Nummer und erhielt ein Menü das nicht mal annähernd das war was ich bekam.

Fastfood halt. Erfüllt den Zweck rasch etwas in den Magen zu bekommen. Die Konkurrenz mit dem goldenen M ist aber deutlich günstiger und nicht schlechter.

Ein normaler Burger King! Entweder man hat es gerne oder man lässt es lieber.

Eher unterdurchschnittliche Filliale. Bestellt wird am Terminal, Bei der abholung dann kein "Hallo" oder "en guete" noch sonst etwas. Essen war gut aber hatten wir schon besser. Die Sitzplätze im hinteren Bereich sind dafür schön ruhig

(Traducido por Google) ¡Costoso! (Original) Teuer!

(Traducido por Google) Muy cara ! Buena calidad de hamburguesa. Limite el servicio. Malos bocadillos en el plato (Original) Très chère ! Bonne qualité de burger. Service limite. Mauvais sandwichs sur le plateau

(Traducido por Google) ¡Demasiado caro! Las hamburguesas no saben a nada. Me han dado las hamburguesas equivocadas varias veces; desafortunadamente, generalmente solo lo noto en casa, cuando me llevo la comida. (Original) Viel zu teuer! Die Burger schmecken nach nichts. Mir wurden schon mehrmals die falschen Burger gegeben - leider merke ich dass meistens erst zuhause, da ich das Essen mitnehme.

(Traducido por Google) Había alrededor de 12-16 clientes, por lo que no estaban exactamente ocupados, pero tampoco pantalones muertos. Aún así, la hamburguesa no se parecía a la imagen en la pantalla. El moño estaba húmedo, lento, y parecía que lo habían arrinconado. En términos de sabor, la hamburguesa no podía compensar nada. Precio MUCHO demasiado caro para lo que obtienes. 3 hamburguesas, 1 papas fritas, 2 bebidas y bolas de queso 55.- CHF, nunca más. 2 estrellas porque la limpieza y la higiene estaban completamente bien. (Original) Es waren ca. 12-16 Kunden anwesend, also nicht gerade Hochbetrieb aber auch nicht tote Hose. Trotzdem sah der Burger so gar nicht aus wie das Bild auf der Anzeige. Das Brötchen war feucht, latschig und sah aus als ob es in eine Ecke gedrückt wurde. Geschmacklich konnte der Burger leider auch nichts wett machen. Preislich VIEL zu teuer für was man bekommt. 3 Burger, 1 Pommes, 2 Getränke und so Käsebällchen 55.- CHF, nie wieder. 2 Sterne weil Sauberkeit und Hygiene waren voll OK.

(Traducido por Google) Como me sabe mejor, tengo una pregunta: los horarios de apertura en Burger Ling Pratteln han cambiado de 11:00 a 20:00, ¿cuándo los horarios de apertura como antes de 08:00 a 23:00 pueden responderme? (Original) Da schmeckt es mir am besten habe eine Frage die Öffnugszeiten beim Burger Ling Pratteln haben sich geändert von 11:00 bis 20:00 wann werden die Öffnugszeiten wie früher von 08:00 bis 23:00 kann mir jemand antworten

(Traducido por Google) Muy caro. La operación no pudo entender la orden correctamente (Original) Sehr teuer. Bedienung konnte Bestellung nicht richtig verstehen

(Traducido por Google) Estaba justo en el área de descanso de Pratteln y vi el letrero "Estamos abiertos de 11 am a 8 pm". Genial, finalmente comiendo Burger King nuevamente en los tiempos de la Corona. Una vez en la parte superior, intenté ordenar en estas pantallas, pero el escaneo de los códigos QR no funciona aquí. Así que paga para ordenar personalmente. Aquí hay un letrero "Por favor ordene en el quiosco" ... ¿Qué quiosco por favor? No hay kiosco para ser visto en ningún lado. Mi pregunta sobre dónde puedo ordenar ni siquiera fue respondida, solo miradas malas del personal. Gracias por el tiempo perdido ... Burger King Pratteln, nunca más ... (Original) War gerade am Rasthof Pratteln und habe das Schild "We are open 11.00 bis 20.00" gesehen. Cool endlich mal wieder Burger King essen in Corona Zeiten. Oben angekommen versuchte ich an diesen Bildschirmen zu bestellen aber das scannen der QR-Codes funktioniert hier nicht. Also zur Kasse um persönlich zu bestellen. Hier hängt ein Schild "Bitte am Kiosk bestellen"... Welches Kiosk bitte? Kein Kiosk zu sehen weit und breit. Meine Frage wo ich bestellen kann wurde nicht mal beantwortet, lediglich böse Blicke vom Personal erhalten. Danke für die verschwendete Zeit... Burger King Pratteln, nie wieder...

(Traducido por Google) Mal servicio, gente pobre sin entender, tenía dos menús, y las bebidas no eran demasiado buenas, y todo es indignante, luego me quejo y pretendo ser inocente. Mal servicio alguna vez. Nunca mas (Original) Schlechte service, Schlechte mensche ohne verstandnis, ihc habe zwei menus besthelt, und die getranken waren nicht richtig tzu, und es ist alles usgellert, dann bin ich go reklamiren und stelle sich als unchuldige. Schlecht service ever. Nie wieder.

(Traducido por Google) Buen precio ... personal rápido :) (Original) Gutes Preis... schnell Personal :)

(Traducido por Google) La comida es deliciosa y creo que es bueno que responda a todos los comentarios (Original) Essen ist sehr lecker und ich finde es schön das ihr auf alle Kommentare eingeht

(Traducido por Google) 17.90 aquí, 13.10 en todas las demás tiendas para el menú - ¡¡¡puro timo !!! ¡NUNCA MÁS! (Original) 17.90 hier, 13.10 in jedem anderen Laden für das Menü - Reine Abzockerei!!! NIE MEHR WIEDER!!

Il fast food si trova all'interno di un autogrill autostradale con altri negozi ed attività, il menù è quello classico, personale gentile, prezzi nella media per la tipologia. Discreto il cibo, hamburger e patatine buone. Ambente pulito e piacevole.

(Traducido por Google) Los trabajadores fueron muy amables y la comida fue cálida y deliciosa. Volveremos otra vez☺️ (Original) Die Arbeiter waren sehr freundlich und das Essen war warm und sehr lecker. Wir kommen nochmal☺️

(Traducido por Google) El ambiente es catastrófico porque la mejor hamburguesa sabe solo la mitad de buena. (Original) Die Atmosphäre ist katastrophal da schmeckt der beste Hamburger nur halb so gut.