Clébard Palace in Lens

Worth the long review since it’s the least I can do for the outstanding experience! Stayed at LeCrans in February 2024 half term ski week. Hands down one of THE best hotel experiences we have ever had. We are generally after hotels which balance size (i.e., exclusive, providing tailored and personal service) with amenities. LeCrans nails it on both fronts 1) First and foremost, the staff were outstanding. The highest level of attentiveness to every single detail, always at hand at any time of night or day. Super professional, smiling and friendly, meticulously attired and suited to the hilt. When we asked for our fireplace to be lit, we had someone at our door in barely two minutes clutching a pile of wood. When dropping us off at restaurants, the chauffeur would walk us to the restaurant, open the door and wait for us to be greeted by the host/ hostess before heading back. When getting picked up from the slopes after a day’s skiing, the eagle-eyed chauffeur would walk up the exit of the ski lift to carry our equipment down to the shuttle. We felt totally spoiled Surprised us with treats - not just any treats, but they had clearly observed our preferences during the trip which made it feel a lot more more personal and tailored - freshly baked biscuits, candies, bottle of bubbly, and board games for our 11 year old son. I have very rarely experienced this level of attentiveness, all delivered without being intrusive or overbearing Special shoutout to Steffan, Ryan, Rennan who ferried us every day and looked after our every need, concierge Giovanna who made sure we had all our restaurants pre-booked on the slopes and for dinner, and Jeremy who looked after our son at breakfast 2) We stayed in a Junior Suite. Beautiful decor with very high ceilings, tasteful wood panelling, and a fireplace. Panoramic view of the mountains. Large bathroom. Very well maintained with all the modern amenities 3) Having an on-site Michelin starred restaurant is generally a harbinger of the service you can expect at the hotel. Restaurant LeMontBlanc was an absolute treat, lovely wine selection, excellent service and food and a must do for at least 1-2 nights of the stay 4) The spa was amazing, far exceeded expectations given the boutique nature of the hotel. With only 13 rooms, despite being fully booked, there were no more than 2-3 people visible at the pool whenever we were there. Modern and very well maintained indoor pool and jacuzzi, outdoor heated pool with beautiful views, fully kitted out gym, and steam and sauna. The spa staff were lovely and quite a few available for spa treatments Of course, given the more secluded location, you can’t just stroll out to a bar or restaurant. But they make up for this with the prompt and accessible personal shuttle (pretty much everywhere is a 7-10 min drive). After a long day of skiing / Après ski, we were fine to head back to the hotel to freshen up before heading out to dinner via shuttle We would 100% stay again. If you’re looking for a super exclusive, high-quality, and pampered experience in a beautiful hotel and setting, this is the place to stay. Not cheap by any measure, but a holiday where you come away comforted that you got your money’s worth and a lasting memory

Very good time spent tasting local products. Very good selection of Valais “tapas” and wines!! You can visit the Valais cornalin museum of excellence. Excellent service with an intimate atmosphere, we were lucky enough to be able to have a drink next to a winemaker of the wines on offer.

Spectacular in all senses! Super tasty food (the truffle gnocchi is incredible), attentive service, really nice atmosphere. Definitely recommended!

Unlike the Coop and Migros Partenaire, they sell garbage bags by the piece, also valid for Crans Montana. Weekly rental tourists thank you!

Genießen Sie unser Getränk immer auf der Terrasse mit Blick auf den schönen Golfplatz. Die Angestellten waren freundlich und effizient. Ich hoffe, bald zurück zu sein, wenn der aktuelle Ratschlag zur "sozialen Distanzierung" aufgehoben wird. Viel Glück euch allen ; -)