Clef in Tramelan

The best of the best, delicious aperitif, a little apple punch and a Spritz for our daughter, a Coke that was just extra. A delicious meal: beef steak with morel sauce, plain steak with vegetables and our daughter hamburger and fries. Everything homemade!!! Just extra, we had a blast, thank you for the good meal and the most cheerful service. You will see us again for sure. 😘

To be banned, filthy, unprofessional… This review will only concern the restaurant! A failure from start to finish. -We enter the restaurant for a 5 minute wait to get seated. - 20 minutes to serve us drinks and give cards - 25 minutes later so 45 minutes later we were finally able to order -1:15 after our arrival my partner finally receives his salad accompanied by old bread because it was so hard. - 40 minutes later we finally receive the dish and how can I tell you that after almost 2:00 of waiting we hope it will be good! Missed big flop! Meat not cooked, side dishes not respected, sauce??? We're still looking for it! In short, we left more than half of our plates because it was so laborious! Again nice we say we have dessert and there an inedible crème brûlée had turned out. Result we get up we go to the cash register to pay we explain our dissatisfaction and the waitress shrugs her shoulders not a commercial gesture nothing at all!!!! We might as well tell you that we will see more!!!

Super and wonderful personal extra

The restaurant is delicious and we are very well received.

This review concerns the restaurant only. We were served quickly and the menus were delicious. Very friendly and welcoming staff.

My opinion only concerns the restaurant. We went there to celebrate my sister's 30th birthday. We chose to taste beef steaks with morel sauce (45 CHF), my partner, a café de Paris horse steak. Result: the steaks were inedible! They were hard, full of nerves! The morel sauce was tasteless and you had to manage to find them on the plate! We left half of our meat in our dish. For my part, I chose to use pasta as a garnish. I received penne in butter soup! I ate 3! The horse steak arrived raw and without Café de Paris! My partner left 3/4 on the plate! For dessert, I had a tiramisu with a promise of coffee flavoring. Result: I ended up with whipped cream mixed with water!!!! This evening is a disaster! I have underlined the essentials yet I refrain from mentioning the fundamental errors of room service but I think I have said enough! We have expressed our disappointment to your staff. As compensation, my partner received a coffee because he had not had dessert. The gesture is weak! I have never expressed my dissatisfaction in a restaurant because I respect the profession and I know the sacrifices it represents! However, tonight I can't help it because it's a shame! I will not recommend this establishment to those around me and I will never set foot there again! They ruined my sister's 30th birthday, we lost 375 CHF! Understand that my anger is immense!

Disappointing meal. Hamburger requested rare, arrived overcooked. Trout fillet, lots of bones, and inedible rice (compact ball) Too bad the other times we came, it was good.

This review only concerns the Clef restaurant. This restaurant is a little gem in Reussilles, we have eaten the hunt there twice and have always been very satisfied with the quality of the meal and the price which is very reasonable. Each plate is very well presented and generous. We also really appreciated the service, pleasant and efficient people. The restaurant room is also comfortable and beautiful.

1- 6 minutes after starting the aperitif, the meal arrived. 2- The dish was barely warm and we had to serve ourselves the wine. 3-The waitress took away my dessert before I even finished it and when I decided, she said 'sorry' and left quickly. 4- A room manager came to chat at length with the side table, leaning with his behind five centimeters from our dishes. -> It would be wise to carry out professional training for the teams, given that the place is great but the restaurant service is not. Unfortunately I was invited that evening otherwise I would have passed my message on site to those in charge.

Simple but effective cuisine. Warm service and welcome. Really good

Really great, top boss and the servers too. Truly a pleasure.

Lunch was fine, service excellent!

" Dinner " Very beautiful restaurant, superb 😍 dining room, the whole menu made me want… seasonal cuisine 💯! Top service, very professional, smiling, the bright waitress is frankly the little extra of this Line restaurant where Aline, if I remember correctly, will be able to make you have a pleasant evening! I recommend this hotel and this restaurant with my eyes closed 👌🏻🎯🔝

Magnificent, very friendly restaurant with a warm atmosphere and a pretty terrace in summer. The service is of high quality and the staff are friendly and smiling. Plus we eat particularly well there. The menu is varied and the prices are reasonable. I recommend this restaurant.

Several very disappointing points.

Went to eat for the first and last time in this restaurant, expensive for what we know about homemade cordon bleu, breading too thick, very little cheese inside and no taste, and cooked in a fryer, three vegetables on the plate and fries without salt. And a lot of flies circling around you, very unpleasant.

Absolutely divine cuisine, and perfect service! A pure taste pleasure.

Nice staff and wow interior setting

The restaurant is decorated and renovated with great taste. The waitress is very professional and efficient. The dishes are delicious and a vegetarian plate is even offered on the menu. The prices are quite high but it is worth it. Ideal for a family meal or as a couple!

We were served very well and competently, the food was fine to very fine. We'll definitely come back again😃 We can't comment on the hotel, we just ate.

Just a trip to the restaurant for a drink. Beautiful old establishment brought up to date with a terrace and ample parking in front. Friendly staff and varied menu.

Simple middle class hotel. Staff open to requests. Ideal for excursions: directly from the hotel or by bus, train. Large parking lot. Good food, especially very good vegetarian plates!

Excellent cuisine in a cozy and relaxed atmosphere in the dining room. The more authentic Bistrot is very nice. Very interesting tasting of homemade rum.

A good chic restaurant, with a very friendly welcome. Well served plates. A little expensive to eat during the week.

Very cozy restaurant with friendly staff, who also speak German. Price-performance is top.

Very friendly staff, she also spoke German, luckily since I don't speak French 😊😁Thank you.

The lunch menu was very good to recommend!

Warm welcome from a boss who is always smiling. Delicious curry mussels and arranged rums a real risk of addiction

Large parking space. Good quality cuisine. The room was cold for an assembly with meals afterwards. Otherwise good experience at the cafe.

Very pretty dining room A little disappointed with the quality My dish was not served hot enough for example Too hearty gourmet coffee... to share for 2!!

A la carte hunting without reservation. Very good plate, well served. The saddle is on plate with service. Four sauces to choose from. Friendly staff and clean, pleasant surroundings. Good quality price.

Very well eaten, good service, very pleasant and friendly staff

Nice place with terrace; good service, sober; good choice of desserts, also seasonal...Take a look at the hunting menu and other dishes...interesting...

Very disappointed with our meal. We had excellent memories of several visits to this establishment. We had booked without specifying that we wanted to be in the dining room… We were placed in a cold and noisy restaurant, without tablecloths and paper napkins for a very high price… The hunt was tough, the presentation “messy” on a dark-colored plate and above all practically cold. The chosen wine costs between 14.- and 20.- to purchase and sells for 55.-… Kind service lifts our negative outlook. The restaurant was full, for how long?

We stopped for coffee on the way to Étang de la Gruère and saw the lunch menu. It was immediately clear to us that we would stop there after the hike. Small but fine menu with a seasonal focus (venison saddle, venison tartare or even a vegetarian plate with spaetzli, red cabbage, chestnuts, Brussels sprouts, pickled pears, etc. for Fr. 16.--. I ordered trout fillets méunière with fries and seasonal vegetables for Fr. 29.--, with a fine Pinot Noir de Neuchàtel. This stop at the Hotel de la Clé was a stroke of luck, nice professional staff, beautiful location and excellent food with a good price/performance ratio - again at any time

Was only in the restaurant/terrace. Lunch was excellent, everything was fresh and served with a lot of charm. Price/performance is right and I'm looking forward to winter in the restaurant with fireplace

Very good service from someone who can do it and original ideas. We only stayed to eat but it is certainly a quiet hotel

There is nothing comparable in this region. If you like good food, this is the right place😊

Excellent cuisine, very refined. Exceptional setting. The only downside was that there was no menu card available during our visit. Only 3 meal and starter options. But the quality of these meals and the sympathy of the staff and the boss compensates for this lack. Recommended for a good, refined evening.

Small but nice. Good food with fresh and regional ingredients. Great staff!

This establishment offers excellent cuisine and top-notch service in a very warm and typical decor. I highly recommend taking a trip there to discover regional dishes made with local items and some of them also very original. This restaurant remains a relatively "expensive" place depending on your desires... but you get what you pay for ;)

Excellent. Congratulations. Fair price.

Welcoming and friendly service. Menu with great seasonal offerings and a treat for the taste buds.

Well presented and very welcome

Very nice room, bright, modern. Attractive and varied menu. Gourmet service.

Excellent food, super qualified, very attentive, friendly, courteous staff. We really liked it and it tasted excellent. Gladly again 👌

Excellent experience, living up to its reputation, warm welcome, delicious meal and magnificent natural setting for a late summer day… congratulations to all the team, thank you Nicolas!

Great food & service. Menu for 48.-. Local dishes and ingredients. Highly recommended.

Interesting exhibition. Old cheese dairy. Plus a shop with regional cheese and schnapps.

Great experience! A big thank you for the warm welcome, the impeccable service and the more than perfect dinner. We had the food paired with the wine and it was 10/10 Presentation of absolutely incredible dishes, regional products and in short, beautiful little wine list... if you have the opportunity to go eat there, take advantage. We are already looking forward to going back there. :)

Magnificent evening, an absolutely perfect dinner, no false notes! Totally lives up to its reputation! Thank you, everyone from the service to the kitchen.

Superb establishment. And very nice.

Wir hatten auf die 20:00 gebucht und wurden nett empfangen. Es dauert einfach alles viel zu lange und schlussendlich kam einLauwarmer Hauptgang, Schade... Ansonsten ist das lokal sehr schön und das essen gut sollte es warm sein...

Very friendly welcome, fine food, beautifully presented.

Bon et un personnel sympathique

Découvert ce restaurant grâce au wohnmobildinner. Service impeccable Repas incroyable Et pour cerise sur le gâteau, malgré qu’aucun menu enfant n’est prévu, le chef a cuit un plat de pâtes pour mon fils. Un grand merci. Nous reviendrons avec plaisir

Excellent welcome and very, very well eaten

Meals in our camper van. Very original initiative. Meals and service at the top, recommended

Wir haben das Wohnmobil-Dinner gebucht. Ein hervorragendes 3-Gang-Menue genossen mit einem herrlichen Wein. Service sehr freundlich. Essen hervorragend , Preis - Leistung absolut gut. Nur zu empfehlen.

Excellent idea for these campervan meals. Thank you again for the welcome and the meal! How good it feels during this time.

Resto : repas servi dans le camping-car ... une agréable découverte !!! Le concept, inhabituel (et particulièrement bienvenu en cette morose période dominée par les "restrictions Covid"), s'est révélé être au top et très sympa. Bravo La 🗝️ ! On recommande 👌👍 🍾🥂🍷🍽️☕🎂🥳😄

Super experience et innovative en temps de Covid que la diner servit chez soit dans son camping-car ! Le repas était succulent

Nous avons eu l'occasion de profiter du menu de la Saint-Valentin livré dans notre van et ce en pleine restriction sanitaire. La cuisine était très bonne et l'accueil très chaleureux. Encore merci

Très bonne cuisine, cadre chaleureux et service impeccable 👌

Ils viennent vous servir à manger dans le camping car...le top

Week-end camping-car excellent ! Accueil, service et plats tout était parfait.

Tout impecable, cuisine, service, accueil. BRABO.

pranzato in questo bel locale che dispone di una bella sala. pochi piatti ma ben cucinati con menù di affari, per vegetariani,... piatti ben presentati e veramente gustosi. ottima la carne. il servizio è molto buono. i prezzi sono corretti per la location

Tout était TOP, le pain, mise en bouche, selle de chevreuil, spaetzli, sauce grand veneur et ses accompagnement. De + moi qui peine avec le vin Suisse, notre choix sur une Syrah VD à été très concluant. Le service excellent.

Les propriétaires sont hyper dynamiques et sympathique. Ils sont tous les deux passionnés de cuisine gourmande et raffinée. Anne-Lise dispose d’un talent certain dans la décoration d’intérieur tant le restaurant est chaleureux et distingué à la fois. Diego est en constante recherche de perfectionnement d’une cuisine qui offre déjà de purs moments de plaisir culinaires. Merci à eux deux.

Joli cadre on se sent très à l aise,personnels très sympathiques,nourriture excellente raffinée.

Sortie à 5 cyclistes.Service agréable. Nous propose le menu du jour à 18.-CHF. Pas trop intéressé, on nous propose un codon-bleu frites. Nous comprenons que c'est un deuxième choix du menu du jour. Au règlement de l'addition nous découvrons les cordon-bleu à 30.-CHF. Un peu dispendieux, mais très bon. Ça aurait pu passer avec une salade et un petit dessert..!

(Traducido por Google) Maravilloso (Original) Marvellous

Super repas avec un couple que j’avais invité pour manger la chasse. Mauvaise surprise, la selle de chevreuil est par deux personnes. Désolé je ne le savais pas !Bien manger tout de même. J’y retournerai volontiers, à 4 ou 2.

(Traducido por Google) Incluso sin 🥐ok (Original) Auch ohne 🥐ok

Sehr elegantes Hotel. Schönes Gartenrestaurant. Sehr freundliches Personal. Immer wieder ein Besuch wert.

Un resto bien décoré et agréable. La nourriture était très bonne et les plats généreux. La salle n'étant pas bien aérée, sentait la transpiration. Serveur agréable et serviable.

Une carte bien équilibrée, avec des propositions de plats végétariens, bravo.Des vins juste excellents.Un service au top, attentif aux désirs et aux besoins. Merci.Assiettes magnifiques, plaisir des yeux et des papilles garanti. Un Délice, merci.Une très Bonne Table que je recommande vivement. Merci encore pour les Merveilleux Moments passés chez-vous.

(Traducido por Google) Magnífica terraza, suculento plato elaborado con productos frescos, personal profesional y amable, así como precios justos. Lugar para recomendar para una agradable velada (Original) Magnifique terrasse, plat succulents à base de produits frais, personnel professionnel et sympathique ainsi que prix corrects. Lieu à recommander pour une soirée sympa

(Traducido por Google) Encantador restaurante, empleados muy amables. Buena cocina! (Original) Lovely restaurant, employees very kind. Great cuisine!

(Traducido por Google) Muy bonita experiencia (Original) Très belle expérience

Nous avons passé un excellent moment à la Clé pour notre anniversaire de mariage.Tous les plats étaient non seulement excellents, mais pratiquement tout est régional (à part mon bar grillé...).Le service est attentionné et sympathique. La carte des vins est assez petite, mais bien équilibrée et faisant la part belle aux vins régionaux et suisses : on aime !Seule petite remarque : l'eau est facturée assez cher et nous est presque "imposée" : il serait plus judicieux de nous informer et laisser la choisir dès le début du repas.Cependant, notre visite reste une splendide découverte et nous vous disons : " à bientôt !"Cathy et Chris

(Traducido por Google) Muy buena cocina regional y buena cocina. Buena presentación de platos y hermoso entorno en el comedor. Relación precio / calidad un poco alta. (Original) Très bonne table de la région et cuisine raffinée. Jolies présentations d'assiettes et cadre magnifique dans la salle à manger. Ratio prix/qualité un peu élevé.

(Traducido por Google) Bienvenido, servicio y comida perfecta! Ya sea en el comedor o en el bistró, siempre comemos muy bien. A través de los platos reconocemos que es un cocinero apasionado. Productos de la región. (Original) Accueil, service et repas parfait! Que ce soit en salle à mangé ou au bistro on mange toujours très bien. A travers les assiettes on reconnaît que c’est un cuisinier passionné. Produits de la région.

Excellent, 2 fois en une semaine et pas déçu en dehors des quantités peut-être. Sinon service sympathique.

(Traducido por Google) Hecho en casa, exquisiteces regionales, servicio amable, servicio rápido, todo fue genial. (Original) Hausgemachte, regionale Köstlichkeiten, freundlicher Service, rasche Bedienung, alles Top.

(Traducido por Google) Buena comida, muy amable bienvenida. Gran conocedor de vinos. (Original) Bonne cuisine, accueil très sympathique. Grand connaisseur en vin.

Menu hivernal : Des éclats de saveurs subtiles nous ont émerveillés les papilles. Le tout, un vrai délice !

(Traducido por Google) Jueves por la noche muy comido, la comida muy buena, personal muy amable, ambiente del comedor con el fuego en la chimenea muy amable. Buena mesa, se puede recomendar. (Original) Jeudi soir très très mangé, le repas très bon, le personnel très aimable, ambiance de la salle à manger avec le feu dans la cheminée très conviviale. Bonne table, peut peut être recommandé.

(Traducido por Google) Muy bien servido muy buena comida y personal muy agradable (Original) Très bien servi très bonne cuisine et personnel très sympa

(Traducido por Google) Hermosa y cálida habitación. (Original) Salle magnifique et chaleureuse

(Traducido por Google) Excelente comida, ambiente tranquilo y silencioso, personal discreto pero amable. (Original) Excellent repas, ambiance paisible et calme, personnel discret mais sympathique

(Traducido por Google) Gran hospitalidad, menú eficiente y variado, menú vegetariano, muebles súper agradables y fácil acceso. (Original) Super accueil, carte efficace et variée, menu végétarien , mobilier super sympa et accès facile

(Traducido por Google) Muy bueno (Original) Très bon

(Traducido por Google) Muy bien (Original) Tres bien

Tres belle carte avec produits régionaux de top qualité. Belle carte de vins également à prix très correct.Tout était parfait de l'entrée au dessert et avec un service impeccable.Merci au chef Albanese et à toute son équipe et à bientôt.

七分熟牛排，味道口感都不错，前菜也很好吃。商务十几人，除了上菜中国人不适应速度，一切都不错。（以下凑字）商务十几人，除了上菜中国人不适应速度，一切都不错。

(Traducido por Google) Muy agradable (Original) Vraiment super sympa

Gestern haben wir spontan das La Clef besucht und wurden sehr freundlich empfangen. Im schönen Speiseraum gab man uns einen Fenstertisch, hell und freundlich. Es wird ein sehr schönes Businessmenu angeboten, Omble Chevalier-Osso Buco-Himbeertörtchen mit feinem Mousse dazu. Selbst hatte ich Dreierlei vom Lamm, feiner Lammgeschmack, vorsichtig gebraten, toll reduzierter Jus.Sofort spürt man die qualitiven Topprodukte, alles Fleisch ist mit dem Produzenten aus der Region bezeichnet. Einfach toll. Man spürt einen italienischen Touch durch, fein reduziert die Teller, klar und kräftig abgeschmeckt. Wir kommen sehr gerne wieder.

(Traducido por Google) Comida muy refinada. Precio también. Servicio y hogar de níquel. Entorno rural - moderno 🔥 (Original) Repas très raffiné. Prix aussi. Service et accueil nickel. Cadre rural - moderne 🔥