CofteArt boutique et Coffee Shop since 2015 in Neuchâtel

The tea I drank was good but they only accept cash without clearly indicating it (great surprise when paying when you don't have cash) and no wifi (you can forget if you had planned to 'use your laptop there). It's 2024, they should get up to speed. Ps: look at the aggressiveness with which the manager responds to negative reviews, you will have a good idea of ​​the character.

My favorite cafe in town. Ambiance is calm and relaxed. This is the place for you if you enjoy slow coffee with good lo-fi music. Kind, respectful and correct trader.

We tried out that cozy coffee place. The atmosphere was very welcoming and cozy. I really appreciate the decoration and the many plants in the coffee shop. Our espresso was OK. Service was also very friendly and quick

If you are in Neuchâtel and you want to cool off/warm up, cofee Art is really suitable. Do you need to work from your computer in a calm atmosphere with an outlet?➡️ cofee Art! ;). My recommendation in Winter: hazelnut hot chocolate! ⚠️ The hazelnut ones go quickly and in summer, their lemonades are excellent! You can undoubtedly sit there to read and in the warmer seasons, the terrace is very pretty too. In short, personally, it is one of the best coffees in Neuchâtel or even THE best :) The coffees they serve you are made by professionals and are always very pretty. They can also be taken away! They also sell machines, cups, coffees with exceptional tastes and much more in their boutique area! People can say whatever they want in their aggressive comments but we are always well received, with a smile and little jokes.. I REALLY recommend :)

Detestable atmosphere, arrogant and pretentious boss. Good manners are apparently not part of their values. PS: I am not one of the students you are talking about, my opinion does indeed concern the service and the atmosphere of your café.

A break in this concept store was very pleasant. The service is fast, the welcome smiling, the cookies exquisite, the cappuccino very good.

We came with 3 students, and we were kicked out quite aggressively... just because there were 3 of us with only one computer open and we simply wanted to move forward on a group project. Namely; It was a Sunday, the cafe was not full at all and we all consumed it. I find this a shame, because they could have warned us directly from the start. Especially since we suddenly had drinks as already explained and even food, only to be chased away like this... too bad the coffees are very good but that's not enough! Empathy needs to be revisited...

Pretentious. Quality products. Prout atmosphere.

Café with a calm atmosphere and a menu with really nice and good drinks. Above all, it is the atmosphere that makes you feel at ease when you spend the winter indoors. I highly recommend.

I opened my laptop. I was then told that they won't allow me "working" there. I had no company and wanted to fill the time with something useful or practical for which I carried my portable. Thus I had to leave.

A very warm and pleasant place, the café is located at the top of the shop which is connected to it upstairs. No problem with space and the windows overlook the busy street. The prices are correct (for Switzerland) I took their specialty which is the latte macchiatto crème brûlée at 7.80 CHF and I was able to add 1.- to have lactose-free milk. There is also an oat milk option for vegans. My friend had the chocolate shortbread it was very good not too sweet but quite expensive 4 CHF, there are several choices of small sweets and also lots of tea. He also brings you two glasses of water with your order. Overall good impression, very nice place with a wide variety of choices of coffee and coffee products. The only remark is that as the place is quite small and quiet, you can easily hear other people's conversations, but it doesn't really bother you.

Very cozy place with a nice atmosphere and the coffee tasted really good! I like the interior design of this place, it really gave a relaxed feeling. Also a lot of good quality coffee items for sale. Only downside was that upon checking out the lady insisted that our foreign bank card or Apple Pay don’t work (everywhere else it works, it’s just a Dutch Maestro bank card) and didn’t let us try to pay by card. We had to grab cash from a nearby ATM to pay…

Very lovely place to get a coffee. We didn’t know how to get to the coffee place at first, but it is above the shop. The desserts (cookies etc) looked really good as well. The design of the place is absolutely beautiful! We couldn’t pay with our card and didn’t have Swiss money with us. It was a bit of a hassle to get the money, would have been nice to know about this upfront so we could’ve paid differently.

Lovely relaxing location for a good coffee and something to eat. Lovely people and good service. You expect something else when passing but perfect location for coffee and cakes.

Adorable coffee shop in the heart of Neuchâtel with great coffee. It is a place to enjoy your coffee and cookie, but not to sit around and work all day as space is limited. They have lactose-free milk!!! We were very well accommodated and I look forward to coming back.

a place where coffee is just perfect, the best in Neuchâtel from what I've tried so far

A wonderful place! The best coffe in town.

It's expensive but worth every cent. Very friendly and the coffe + hot chocolate are no doubt the best in Neuchâtel.

This is a gorgeous coffee shop in Neuchatel, tucked away and a real gem of a find. Go upstairs and find this amazing, quiet coffee shop that serves great coffee (you can also have coffee with a chocolate truffle, which are divine!) and have a conversation as it's not noisy, or quietly read a book. We loved it!

Detestable reception. We arrived at this establishment on a Sunday afternoon to work on our lessons over coffee. I had barely taken out my computer when the waitress arrived with black eyes asking me to put my device away. According to her, customers can't stand someone working on a Sunday. She held our leg for ten minutes on the "concept" of her café before letting us go out into the cold of November, knowing, I think, that many cafés are closed on Sundays. Never seen.

I highly recommend CofteArt! Everything has been studied in detail. This place offers original drinks that cannot be found anywhere else in Neuchâtel: a wide choice of coffee specialties, tea, lemonades, syrups, homemade cold tea, etc. Each drink is a pure delight. The decor is very designer and there is a magnificent garden area inside, this charm is a dream! Chill atmosphere guaranteed, this place is magnificent and certainly a rare gem! The staff is always very attentive, giving specialist advice - they even tell you when to remove the tea bag (silk one at that!) so that it isn't bitter.

A sweet, boutique coffee cafe. I appreciated the selection of nut milks and dairy alternatives. The menu offered plenty of coffee varieties and teas. The truffle chocolate served with the cappuccino was a thoughtful detail. Pastries and fresh-baked croissants complement the beverage assortment. Very cute & chic!

Coffee with creme brulee on top or coffee with toasted marshmallows! What else can you ask for? They only have shortbread cookies as food. They sell all kinds of coffee machine and accessories

Arrogant and non-respectful service, I advise against it. PS: I come back 5 years after my comment, and I realize that the problem remains exactly the same with the other customers, it is clearly a place of rats, who want that out of 100 people, all 101 people consume (including if they are 2 months old, or even if they are unable to consume anything) there is definitely a rat rule which says that at a certain time you cannot work on a computer haha. Stop pointing the finger at all your customers, if you look like I just did among the reviews, everyone is complaining about your lack of respect for your customers. A questioning probably wouldn't hurt you ;)

it's a very cute place with good coffee. but that's it; if you're not into coffee and prefer hot chocolate or tea, I think there's better places to go (especially for hot chocolate). also, the cookies are nice but I would've preferred a broader range of snacks (especially salty ones)

Cozy! The person responsible is 👌🏽🥰

Large selection of coffee, to enjoy on site or to take away. Good advice and service.

Amazing place and the most amazing coffee, best coffee I've tried in Switzerland.

Best Cold Chocolate ever Thank you for the superior service

People are very welcoming and attentive. The coffees there are excellent and the choice is diverse. The place is beautiful!

Excellent drinks and cookies, very nice place for a gourmet break. Very nice warm welcome. I recommend !! THANKS!

We were poorly received. The boss was unpleasant and did not allow me to drink my coffee on the terrace because my daughter didn't have anything (even though there was no one there). In the end, Fr.5.70 for a macchiato to take away! THANKS!

Very nice coffee, lovingly decorated. Very good coffee. Friendly service.

One of the best coffee places you can find in whole Switzerland! The atmosphere reminds me of the insider tips in all the beautiful European capitals like Berlin, Riga or Vienna. With own coffee creations like "Cappuccino Crème Brûlée à la Pascal" and a little shop inside. Each table is a little happy place. Enjoy your time with a small cake to your coffee and get inspired.

Nice cozy place to drink coffee and tea. Its location is very good, right in the center of Neuchâtel. I like the second floor decorated with different plants and furniture. Although it's a bit small, but that's part of its charm. I would return here the next time I am in Neuchâtel.

The coffee shop is small and cozy! It is one of the few places that have specialty coffee, making it the best coffee I have had in Neuchâtel! It is indeed a small space so when it’s crowded, you might have to wait a bit. But I would recommend it for coffee-lovers!

Really excellent discovery espresso with attentive and knowledgeable service

A very special café and the service was excellent.

Beautiful coffee bar. Always well served. Warm welcome. And if we have any questions, the boss answers and explains everything.

Excellent hazelnut chocolate, cookie, warm cozy atmosphere, very nice

Hello, sorry that you are “disappointed” by my “no comment”. I am just as “disappointed” by your communication towards your “customers”. However, I would like to discuss it with you, if you wish to improve it. In the meantime, good luck to you.

An extraordinary experience with a boss who knows their subject. Super good coffees. A very warm place, I highly recommend it. Greetings to you

the waitress is rude and asked us to leave as we were enjoying our time there. definitely wouldn’t come back there.

We miss your warm welcome, your Tchae and your delicious spilled coffee on Friday mornings, magical mornings. See you soon, mother and daughter

Psycho-rigid coffee - computers not welcome at all, aggressiveness of the waitress. It feels like a dictatorship! In view of your responses to other comments, I am delighted to see the content of your response with your unfounded judgments.

The best coffee in Neuchatel. The only place, where they can make a proper cup of cappuccino.

Wanted to taste a Vegan chocolate for two, we were told no, because it was not profitable since we occupied 2 places. I tried to tell him that we would eventually recommend it and that I live nearby so would come often, but to no avail, we left. Having already been able to drink other drinks there, their products are delicious, but don't expect to talk to humans, the servers are frigid robots.

Always greeted with a smile and a kind word. Ambience that is out of the ordinary, I recommend the hot chocolates, certainly the best in the region

Friendly and warm place. The welcome is pleasant. When ordering certain coffees, we are entitled to the preparation live on the table with some explanations. You should also note a few little details like a hot glass before pouring the coffee and a free glass of water without having to ask.

Nice place and great coffee most of the times. Too bad my first experience was not pleasant all. I like writting while taking a nice coffee, and this place was recommended to me because of it. Once I ordered, I took out my laptop but I was right away asked to put it away because I was not in the "times dedicated to work" (it was Sunday afternoon). I must say the bartender "explained" it to me kindly, basically by showing me the menu (cause he could see my spoken french was not too good at that moment) where they state the conditions. Well, I do understand many people might occupy a spot for some (many) hours with a single cup of coffee. But I haven't asked for Wifi, nor I was using any power outlet. And the place was completely empty (it filled a bit 20 mins later due to the rain, but by that moment I was gone). My intention was to do something I like while enjoying the coffee. I would reconsider the strictiness of that "working time" rule, and make it more adaptable to the situation instead of keeping it rigid. Or even kindly inform the customers about the limited usage, and hear their intentions before banning their actions. About the coffee itself, really nice and savoury, specially the "Capuccino crème brulée"!

Although their establishment is truly beautiful and cozy, and their products are of very good quality, I do believe the service is not costumer-centric at all. On the opposite, the staff there often complains to their costumers about their ways of using their space, and not always in a polite way. I completely understand with their policy of not using computers on certain periods of the day as a way of promoting a more social environment and a little “disconnection” from the internet, especially due to the fact that they try to make this information visible on the first page of their menu. But I have come to realize that the way they approach their clients about this is very impolite, often getting upset and judging those who brought a laptop in without noticing the message that says the “allowed” hours for this Also it would be in everyone’s best interest if they wouldn’t be so rigid with this rule. For example if the place is empty, I wouldn’t see the problem in letting a client use their laptop for a while, and ask them to stop if the place starts filling up. Apart from that, and the main reason why I decided to write this review, was the experience I had today. I came in during a very calm hour with a colleague, and ordered something to drink, whilst my friend didn’t want anything to drink on that moment. The lady who attended us proceeded to tell us that it is somehow impolite to come to an establishment and not order anything. While I understand her point in moment of rush hour (since we would be taking space without paying for it) I politely explained that usually I would agree, but in that moment of time it wouldn’t have made a difference, and that I still believed it was in their best interest since at least they had me as a customer. The lady still pushed her point of view, now in a less polite way, and once she went to the counter to make my order, I could clearly hear and see her coworker complaining angrily about us without even trying to hide it.

the worlds only Cappuccino-Bruleé a la pascal! Nice and passionate coffee shop with the real homebaristas gear. enjoy a nice talk to the owners, who can tell you a lot about coffee and how to brew it. We will be back thank you pascal et anne.

Good morning, I am a student in Neuchâtel and regularly come for a coffee at your establishment. Only, the last times I came, I took my computer with me in order to work for a little while before taking my train. I was scandalized to learn that it was impossible to work in the café after 2 p.m., whereas in other cafés in Neuchâtel this is not a problem... I find it a shame that you are not more open to students who sometimes want to work in a calm and pleasant environment.

I had a super good "crème brûlée cappuccino" here = cappuccino with caramelised sugar on the foam. Nice interior also on the second floor. A cosy place.

What a welcome... it was midday when we arrived at the café, my daughter-in-law was hungry. Given that the menu only offered pastries, I decided to give him a small piece of bread that we had just bought at the market, despite the owners' formal ban on eating dishes from outside. (we had already ordered our drinks when I realized they didn't offer anything salty). The boss came to lecture me and shouted at me when I told him that for a little girl of 5 years old, I thought it was normal to defy a little prohibition... he didn't want to listen. when I explained to him that I didn't want to give my daughter a muffin instead of a meal... I've never experienced this in any other café, and it took me a while to get over it! PS: you will read the owner's response below, a complete mythomaniac who confuses a poor piece of bread with a McDonald's menu, it's desperate! Coffee to boycott!!

High quality coffee in an almost unadvertised place on the second floor. Cute setting. Owner is a bit picky unfortunately. You better be a quiet person and dont touch anything ;) Also dont expect wifi.

Very nice service, delicious cake and “Creme Brûlé Latte Machiato” 👌☕️

Great coffee and atmosphere but not ideal for if you want to drink coffee and work, no wifi here. Otherwise its great quite place to study :)

Nice coffee / tea shop with a wide range of vegan drinks. There's unfortunately no real terrasse, but they have a few chairs in front of their place.

Love this place!! Spent most of my morning there, enjoying teas while working. Place is amazing and very chill

Great discovery. Great welcome, the coffees are excellent, the pastries too. Very quiet place, nice decor.

Nice decor, good coffee, but unfriendly welcome.

This place is so cosy! And the slow coffee is prepared right in front of you making it a small ritual.

Superb place. An unusual café with a superb menu. All kinds of coffee, tea, lime chocolate and specialties, like apple juice with cinnamon, a treat. The room is not very big but this place is very warm. Some pastries are also available for those with a sweet tooth

Very nice setting but very expensive

Wide choice of coffees and teas. Good zen atmosphere

Too bad, a nice place but we were poorly received, 3 customers including 1 person who unfortunately did not want to consume house policy anyone entering this establishment must and is obliged to consume... since when in Switzerland have we been obliged to consume ??????? In short... coming from far away.... I'm shocked!!!!!

Very good experience. Here you will deal with coffee and tea experts. Nothing is left to chance. They even indicate when to remove the tea bag. The decor is sublime. They favor quality over quantity and that's very good. I don't mind paying an above average price for quality of this level.

Good products, warm and peaceful atmosphere.

Pleasant little place on two floors. Ideal for drinking a good coffee/cappuccino etc... in a super cozy atmosphere. Quiet and warm place with a nice smell of coffee floating in the air. Possibility of buying different kinds of coffee. Highly recommended. Small terrace on the edge of the seyon.e

Really nice. Always very well received with a smile.

Very friendly we want to return

Very nice place, nice atmosphere and very good coffee!

cozy and pleasant. quality and organic products

Great coffee/tee selection. Can discover interesting coffee varieties and very friendly atmosphere. The owners know their coffees and producers. Awesome place

Calm atmosphere, great decor, large choice of coffee and excellent Latte macchiato with crème brûlée, really recommended.

Central. Cozy space. Great selection of coffee techniques. Plenty of interesting reading material to practice your French.

The setting is beautiful and the choice of coffee is excellent

Very well received, atypical and soothing atmosphere

Nice cosy place with amazing coffee and tea. You'll feel right at home In this modern garden like barista place

Looks nice through the window but wrong opening hours advertised

The decor is very nice. Original and good coffees. The only downside is that it's a bit expensive.

A great atmosphere, quality products, I can only recommend it!

Very good quality teas and coffees and a wide choice of syrups. The place is cozy and well decorated. I also recommend trying their portion of cakes (especially the almond one, a real delight). I happened to organize a private event in their café and it really is the ideal place for a relaxed business presentation.

A totally trendy café with a small room on the ground floor which opens onto a first floor with an original, welcoming and warm decor, like the managers. The original coffees, such as the cappuccino crème brûlée or the mango-Eric style latte macchiato, are a must-try! The Alsatian teas, tarts and bredeles are delicious. All this at higher prices than elsewhere, but it's so good!

I love this place. The food is very good and original. The staff is very nice

Small, very well appointed bar where you feel comfortable spending a quiet moment. With very good choices in terms of syrups!

Very nice setting, intimate atmosphere with a tea menu, coffees,... very varied and outside the usual offerings

quiet place with regional products and very stylish

Superb place and quiet atmosphere, we are almost as comfortable as at home! The hot chocolates are truly exquisite, it’s a real favorite ❤

Very original setting and large selection of flavored coffees and hot chocolates.

Great decor. Cozy atmosphere. Delicious hot drinks. And the service is very professional

Very nice range of coffee in a pleasant environment.

Super friendly service, cappuccino made with a lot of love and skill. You're happy to pay a little more for that!