Confiseur Bachmann in Spreitenbach

Today I'm at Bachmann Confiserie Bachmann AG And I asked the saleswoman 👩‍💼 if you could help me install my Cash Assist Card apps and it worked. I then bought a Very Fine Berliner with vanilla cream for myself as a dessert and the saleswoman 👩‍💼 was very true too I think he was kind to me.

Bachmann's goods would actually be good if the service were better. Mostly unfriendly staff. You stand at the counter as ordered and not picked up - long waiting times with few customers! The best example is that when I bought macarons, I said in an aggressive tone: “You might have alcohol there.” this was pointed out. The saleswoman in question is truly the most unprofessional and unfriendly of all! From now on, give the Bachmann in the Shoppi a wide berth.

The staff was really stressed and you didn't feel welcome

Bachmann stands for excellent quality. Whether canapé, cupcake or macarons, everything is a touch better than the competition. PS: Wohlen AG urgently needs a Bachmann branch and there would be an ideal empty location for it :-)

Unfriendly service. Otherwise it's actually been good so far.

Location: when you come out of the lift, the Confiserie Bachmann is in a prime location. Busy sales staff, including queues. Selection: if you get closer, you can see the huge range, on the left: to-go items, in the center: confectionery, baked goods, tarts, cakes, muffins and the famous macarons in all colors, neatly sorted and fresh. I couldn't decide, so the saleswoman suggested I try one of my choice, which I thought was very nice. This has never happened to me in the Lucerne branch. I know the quality of Confiserie Bachmann from other branches. Always in the upper segment! Accordingly, I bought a larger quantity. I have gluten intolerance, so I sought advice. I was reassured to find that she was very knowledgeable. Team: the saleswomen are very exposed due to the location of the confectionery. The team is very well coordinated. Friendly to each other. Despite the large crowds and impatient customers, the sales staff remained friendly and professional. A big THUMBS UP for that! Minus point, but no star deduction: where is Café Bachmann? You should be able to sit down and enjoy Bachmann products with a fine espresso. Maybe a project for 2024? I still have one thing: the paper logo on the cupcakes doesn't have to be there. You know it's Bachmann. Please leave it out. I'd love to come back.

So far I have always been satisfied with the service at the Bachmann in Tivoli. However, I had an unpleasant situation today that I would like to address. While I was waiting in line for lunch, a gentleman pushed his way forward even though I politely asked him to stick to the order. He tried to ignore me at first and when I forcefully asked for my rights, he noticed me. What further disappointed me was the reaction of the waitress, who did not adequately address the situation. Instead, she seemed to support the incident, which upset me. She also got annoyed afterwards and served us really badly and rudely. I definitely won't let her serve me anymore because I don't want to support something like that. I appreciate the usually good service from Bachmann and hope that this will be taken as constructive criticism. It would be great if the staff were better trained in situations like this to better support customers like me. I am convinced that such training could help to further improve the already good level of service. Thank you for your attention

Great selection! The sugar-free lemonade and the paillasse and the pure spelled braids are super delicious.

Hi everyone! I have been a Bachmann customer for some time, you have very, very good products, I am always very satisfied! But I have to say that in the last few months this branch in Tivoli has really impressed me with the changes they have made! The Team is much kinder and more cheerful, they are really very nice girls and they work very hard with the customers, many of them speak different languages, in my case Italian is very helpful to me. They are always smiling, I'm not much of a review person, but I was really sorry to read all this negativity, since these workers always work hard and treat customers very well! My compliments indeed, keep it up!

The staff is very helpful, competent and friendly, the atmosphere in the team is very harmonious and puts you in a good mood. What I noticed was very positive: everyone has a smile on their face and gives very good advice, you can tell they know the products very well, they were able to give me very good advice because I have various allergies. I am very satisfied, I haven't had such friendly staff for a long time. Many thanks to the Bachmann team, keep it up. The products are also very tasty. I can only recommend!

Yes, where should I start.. Very unfriendly service, sometimes impatient. As a customer, you cannot allow yourself to ask questions. Unfortunately, based on the negative reviews, I realized that I was not the only person who was treated this way by a certain employee (younger, curly, light-bonded hair tied back). I also read “racist statements” which I can confirm. At first I thought it was my own perception. I just wonder why people hire such ungrateful people. Dear Bachmann, you should know best that the employees are the business cards of a company.

Great team, very friendly and happy & very fine products! I will gladly come again

Whether for lunch or as a snack, it is always delicious. The staff are also very friendly, especially the nice young lady (Ms. Bosiamba, I think?), who recently served and advised me very competently. I will gladly come again. :)

The best place to have a coffee and a sweet piece! The friendly, competent and professional team! In one word: super!

Delicious bakeries and salads. Very friendly and funny staff, always ready to have fun :). Feel free to get my lunch here! Thank you dear Bachmann team

Best branch, super professional

Very friendly staff and a lot of choice :) they can provide information about everything, I'm very satisfied.

Top service, very courteous and friendly employees! The products are all very tasty and fresh. I'm very satisfied and would love to come back again and again.

Stunning and super good desserts....very welcoming staff even with those who don't speak German. We will definitely go back

We buy the fruit cakes regularly, they are made fresh almost every day, very good fruit, top quality, good price/performance 5*. Now I tried the lemon cake, even though it says handmade, the cake didn't convince me, it tastes little like lemon, a bit dry, not worthy of Bachmann, and the price of over 8 francs is therefore too high. I'd rather bake it myself and stick with your fruit cakes 😊.

I have bought birthday cakes and other pastries from Bachmann several times. In addition to the overpriced prices, the taste also goes down. Customer requests are not addressed on site (since this can only be done externally) and the employees seem very chaotic and demotivated on site. Very unfortunate.

Overpriced like gold but tastes like platinum. Staff is a little inattentive but otherwise 10/10

Very good pastry shop in the Tivoli Spreitenbach. I would like to give it 5 stars but today when I went down the escalator I saw the roof from above at the Bachmann stand. It has never been cleaned and is full of dirt in my opinion. Something like that shouldn't happen in the food industry. This doesn't make the consumer want to buy something. Staff and products deserve 5 stars👍🏻

Ms. Kurbardovic (trainee) is a very friendly and very nice saleswoman. She waited on me at the weekend and I thought she was a great young lady. ☺️

I always received very friendly advice and service at Bachmann when I had questions. The paninis are delicious and the price is okay too.

I'm a good customer there. And usually I was well served by “Jenny”, unfortunately I only know the first name. Today I wanted to go buy a birthday cake for a visit and braid like I do every weekend there. Two saleswomen, one older and corpulent with glasses and short hair, the other a boy with frizzy hair, served other customers first and I waited patiently with my little daughter. When both were free, they went further forward and asked who it was! Although they both saw me standing there and waiting. I haven't experienced such humiliation and incorrect behavior in a long time. In this place there are people of every culture and appearance. I don't like the fact that I'm not being served because of the color of my skin... And it makes me sad that my little daughter had to watch this! Shame on you both!!

I'm happy with the chocolates and the chocolate I don't know what you all have. At Läderach the chocolates are even more expensive and not better either

Had tried a lot of salty things, ok, but daring for these prices, especially the ham croissants are disappointing, a lot of dough and some sausage meat.

Asked for one coffee and got two that I had to paye because she understood 2! Never more

Dear Bachmann team Yesterday we bought a frozen cupcake for our two girls in the Tivoli shopping center (we were really happy about it) you can't say anything about the look but 1. why do you put a scrap of paper on a cupcake that I think is intended for children the Bachmann logo that looks like it was a small piece of chocolate bar, (which in my opinion would be appropriate) the children of course thought (to be honest, I did too) it was edible, which wasn't the case. Questionable about suffocation hazard? Then the second disappointment; Zero filling so sorry but for this price not even a small filling is very sad, the children left the cupcake, my husband and I ate the rest, to be honest, the taste of the dough was OK but just OK, too boring for Bachmann standards . I don't actually report such disappointments but this time it was really necessary. It's a shame you can't try out new things flexibly Thanks for reading through

I buy my lunch at Bachmann every day because I work nearby. Unfortunately I am always served very cheekily and disrespectfully!! Today was the last time.

I'm a customer at Bachmann every day, I also work in shopping at Tivoli but I'm not treated like a customer. I buy food from Bachmann because I have to buy something but I would never actually support this team.

I think the egg and tuna canape is great. The others could be better. The salads are good too. However, I find the surcharge very cheeky, so I deducted 1 point. On Saturday the salad was still 7.90 CHF. On Tuesday then 8.30 CHF!! Um hello??? 7.90 is already enough for a mixed salad. The employees are mostly friendly. Unfortunately there are exceptions, like one on December 11th. When I asked her if I could have a bag, she snapped at me. Sorry, thought you had one! Afterwards I'm very calm, no no, everything's ok, I don't have any. But I would like one. Normally they always ask. Then she said: Oh, is that how we do it? I find it very cheeky... you shouldn't serve customers like that.

Very unfriendly, cheeky older German lady with short brown hair and glasses.. Absolute nogo..

I was there on December 3rd, 2022 in the morning between 12:00 and 12:30 Waited for at least half an hour then the woman who was serving comes, blonde woman with glasses so cheeky, someone else wants to serve someone who is after me, he said no, the woman was first, she gets nasty and says yes, then she should talk and I only have 2 Hands so I didn't do anything with this way she just sends the guests away, it's such a cheeky way if you don't feel like working you don't have to It's a shame for the name Bachman to hire people like that

Pastries are super delicious! And the staff is very friendly, especially the lady with her last name Yamak... I think so! :)

Nice saleswomen. Nice presentation of goods. Very fine products.

Top service would be happy again

Delicious, friendly and very clean! You will be served quickly and in detail.

So I don't know Bachmann like that. We wanted to buy a cake and one was very cheeky. And made fun of how my father walked and his German. She has glasses. Is young. Has black blonde hair. And thin. And wears a pink dress.

Best sandwiches and canapes , except for the 2 employees th ju, so unfriendly sorry but next time treat your customer nicely tnev

Hungry, I stand in front of the cash register and wait for about 15 minutes. Jasmin saw me, but apparently doesn't want to serve me or my pregnant friend. Where I find it very difficult. After the waiting period, I went to the take-away in frustration and despite the busyness of the take-away "2man team", they noticed me and served me in a friendly manner. Please notice the customers even if you are too busy!

Friendly staff, unfortunatelly there aren't discount for shopping center staff. I think they are rich enough and aren't so interested in cross seling. The manager said all bakery dont give staff dicount, I said it wasnt true as at Jelmoli I always had discount.Their bread is delicious. The ZOPF one which I buy since many years. However tonight as I was going to a birthday party, I wanted to give a special cake, as everywhere in Zurich just sell bored sour cakes and pies filled with foam and air. We really disliked this chocolate cake, veeeery heavy, too rich. That type of cake you can't eat without a jar water. Very disappointed and it was very expensive.

I stand there like a decoration for 10 minutes and no one takes it. Thanks.

I always like to order the chocolate cream cake online and usually pick it up the next day. Or my husband who only speaks English. The friendliness of the employees was not good at all, except yesterday. I also got a cake on Bahnhofstrasse because I really didn't feel like meeting these ladies. Yesterday we tried again and lo and behold, my husband was served very friendly and competently by Ms. Renata Racz. Thank you very much. The cake is excellent. Ordering online also works perfectly

Very large selection. Everything is very fresh and tastes great. Gladly again.

Bread sandwiches are ok. The shoggi croissants are the best! deduction for friendliness!! except 2 employees

Cake, bread, etc. just the best, I love Bachmann. I'll be ordering something again at the end of the month😍

One of the best pizzas ever, highly recommended.

I took a chicken bacon bread, they gave me a cold one and when i ve asked to warm it answer was:” no i cant” Bla shame on you

Yummy! Always happy when I'm in the Shoppi!

I've been eating vegan for a year now. The last time I was shopping in the Tivoli I found some really tasty things at Bachmann. Just a huge compliment! Thank you for this lovely selection of vegan treats! Again any time! Kind regards M.N.

The person serving was very attentive, unobtrusive and friendly.

So far we have ordered 4 cakes (20 people +) and eaten countless macrons😍 Simply always TOP! 🌸🌸🌸THANK YOU🌸🌸🌸

Better macarons / luxemburgerli than Bim Sprüngli 😜😋

Very good selection and fresh goods!

I'm disappointed for the first time. I bought an Epiphany cake on Saturday, January 5, 2019, on Sunday morning I took it out of the paper bag and it was hard and dry. Couldn't eat it. A pity.

Highly recommended...the gingerbread is a dream

Always very nice service and great service. And the offer is simply amazing.

Perfect! Great service in Spreitenbach, always very friendly. delicious dishes from salty to sweet.

Simply a top shop and very friendly, competent employees

Always very good! Great staff, really tried hard!

Branch manager who puts her heart and soul into the business. Keep it up👍

Versatile range, excellent quality, very good and friendly service.

The best confectionery bakery in Switzerland We have ordered so many times over the Internet (birthday parties, family celebrations), we have ordered wedding cakes there or we visit the branch in Spreitenbach. There is simply one conclusion: the best pastry shop in Switzerland! There is no better bread anywhere (crunchy, tasty and still great even after three days), and the confectionery is also awesome. Just keep it up and keep the unrivaled standard

Children's birthday cakes at their best

The best bread! Try the vierwaldstätter Brot it is excellent. Everyone is nice and polite. Thanx.

I like the flavorfull macaroons,

Have ordered cakes here for the second time. This time, among other things, an individual baptism cake. Cakes were bombastically good. Beautifully crafted and fantastic in taste. There wasn't a piece left :)

My favorite confiserie! Best chocolates! Guardian angels are highly recommended