McDonald's in Renens (VD)

It seems that they are not happy to see the people who come to their place, I have already been there twice and I regret having gone there the first time I had ordered a spicy 9nuggets menu and I received a burger with a nugget inside and the second time I received my dish cold, not filled just where it should be and the 9 nuggets not complete 5/9 nuggets in short I won't go anymore!

One of the most user-friendly Mac Donalds I know, exceptional speed of service and for my part never any errors in my orders

Excellent Mac Donald, impeccable service, very clean, very pleasant staff, enough space to go as a group or family

I really like their new layout 🥰

Better musical taste than my ex, probably the best McDonald's in the canton of Vaud

Forgets things in orders 90% of the time. I have never received a complete order. This is not normal at the price where we pay for burgers

Good for a fast food restaurant but dirty and unpleasant staff.

It's a McDonald's like so many others except this one has the kitchen open until midnight and on Friday and Saturday it closes at 2 a.m. for morning meals. The setting is spacious and the breakfast bar is friendly like the staff. Hygiene there is nothing to say, it's clean. Only Bmol, the toilets are upstairs. Enjoy your meal

Go to the McDonald's because it's always nice, pay for an order of 50.-, come back and see that there is no McFlurry... We ate and went back afterwards (yes because the fries were already cold). No way to negotiate our forgotten Mcflurry, we had to pay again because I quote “but we had to check the order”. It is not our fault if the person made a mistake and it is not our job to go and check behind it. I find that really stupid... So check your orders carefully otherwise it’s for your apple!! 🫠

Absolutely incredible: I have just placed an order, I haven't yet had time to sit down at the table and my order was already there... never before seen. I would have been told this and I would never have believed!! Plus the burger was delicious.5

There's a lot of things missing and it's very dirty, it's tchaoooo

It opens late so it's the only spot where you can go after a night

Every time I go to this McDonald's something is missing in my order I was surprised when I got home that in my menu they didn't put fries or special sandwiches, it's not possible .

A clean McDonald's with attentive staff. I go back there regularly because we eat well in a pleasant place. Go there if you ❤ MacDo.

Every time I go to this McDonald's something is missing in my order I was surprised when I got home that in my menu they hadn't put the fries on this one I tried to call them and they did not respond!!!

Unfortunately many young people with a lack of civics and education, cleanliness sometimes neglected.

The attention to detail in this restaurant is incredible. They use locally sourced food, daily deliveries of fresh vegetables that are handpicked by the farmer. The sandwiches are carefully selected by the bakers, and the patties grilled to perfection. Whenever one goes to this 3 star michelin restaurant, one feels a bit special.

Very fast service and clean and spacious interior

We did the order & pay and really very fast service. The place is very clean (we regularly see an employee cleaning the order screens for example) and there are even televisions to watch the football match if you want. I'm impressed for a McDonald's 👍🏻

Always fewer fries in the portions, a medium, they fill it for us like a small or even less, it's the war in Ukraine that makes the MCs stingy?????

1 for participation, a waitress dropped trays on someone and her colleague spilled all his coke on the tray

clumsy staff, spilled my drink and dropped a tray on my head lack of seriousness it's nonsense

The products are very expensive,

Super nice places, great staff and impeccable cleanliness

Decent meal and quickly served.

This time it was hot, well done! You will have the chance to eat in the Uber delivery drivers' break room 🤣👍

Ordered a Veggie burger and found myself with chicken wrapped in a “veggie” bag! Saw this only when I arrived home. Not possible. To be more careful especially in specificities such as gluten-free or plant-based.

Bad service, I ordered a snack twice, always something is missing. what hatred

Order not complete. Doesn't answer the phone after trying 6 times. Pitiful. The manager of this day well done even at Macdonald you don't manage.

One in two times the food is not good and cold.

We celebrated my child's birthday, it was really nice, the host very attentive to the children, everyone had a great time.

Something is always missing from the controls

The staff, looking stressed, is tired. A smile costs nothing...

Pleasant for people with reduced mobility

They don't respect the timing to throw old burgers and fries and keep them reheated. Also they tell you to clean your table if you leave the tray in the table after eating. I guess the managers here are out of their mind...

Fast food, on principle, I do not favor this type of dishes.

Many times I go there I live right next door and it is clear that they do not know how to make portions of fries. You pay for a medium and you end up with a small because they do not know how to fill the fries correctly. portions!

The incompetent with his charlotte (curly hair underneath) today at 2:18 p.m., June 5, 2022 you have to fire him he throws the limit trays, forgets things in the orders and no respect not a single positive look fire me this ksoss, people like him deserves unemployment. Some of my cold tea was poured on my nuggets and fries them when he gave the tray... DRIVE THE SRX

Ordered a macflurry at 2 p.m. and it didn't arrive after waiting 25 minutes at my table

Excellent welcome, served quickly, very clean restaurant, I recommend.

Incompetent staff who can't even put together a burgur correctly! No need for a patent for that! I regularly find the burgur completely loose in its box!

Very large place, well maintained and bright. Just not very practical if you have reduced mobility because it is on 2 floors.

WC available upstairs! Rare in McDonald's though. Fast service and welcoming and professional staff for fast food. More space than one might expect from the location of McDonald's. Clean and warm place.

Unfortunately a fast food restaurant that is far too visited due to its mediocre quality. Another restaurant at the same price much better is possible.

The fries were black underneath.

Well-established service, a real anthill, in 4 months, no order errors and the preparations are good. In short, it's well managed, I hope the atmosphere between colleagues is good. Thank you for your work!

Obviously the staff doesn't know how to read just-eat orders. I ordered extra sauce (paid) and left a comment about it, but nothing upon delivery. So yes, an oversight can happen, but it's almost with every order that there is a surprise like this. Nothing to complain about with the extremely friendly delivery man. But McDonalds would be nice to deliver what you charge! Between Crissier and Renens it’s a disaster.

Long wait for a vegetarian menu...

Passage of the day at the drive-thru, at my stop 3 minutes later, I noticed that there was no straw or napkin, and when tasting the fries were not cooked, soft and cold... The burger was limited hot... Never here again, and it's not the first time... But certainly the last!

Cold and disgusting. At the same time it's McDonald's...

Bad experience frankly. You have a serious desire to eat a good meal at the end of the 3rd fang you find yourself with hair as long as my arm? I'm not surprised by the ladies who don't wear hair protection. I know it can happen but when you see that you don't want to go back and my menu ended up in the trash. Please monitor hygiene level.

No covid pass check. Gorgeous...

This is the second time he forgot the apple turnover. I called them at least 10 times to tell them and no one answered.....

Hair in the fries very very disappointed

Solid as usual but they forgot a sauce...

Covid pass check at the entrance and very fast service. No complaints

Incomplete orders, raw food, dirty tables, and staff with no education or respect for customers. The worst McDonald's in the entire canton of VAUD. TO AVOID

Securitas very nasty and don't let people eat Inside 2 minutes before we had to eat on the ground in the parking lot in short wallah no there's no wsh

Some guys on the porch wanted to kill us (they were keke) and the securitas wouldn't let us come in to eat... We had to eat on the floor... WORST MCDO

Delicious, helpful, highly recommended

The service inside is fast I would like to say thank you covid...

I like this McDonald's with many tables and quality service

Already the 3rd time that my take-out order is wrong, things are systematically missing. Once it was a happy meal, once a MC raclette and ajrd8 2 medium fries. Please do your job correctly and better control orders.

Friday 23 july 2021, around 18h. It was the 9th birthday of my daughter. We took 3 kids menus and a snack of 9 nugets. In the middle of the dinning, our girl of 9 years asked us about her nuget. Apparently, she had started eating her frites first (maybe because she had only frites) and she was asking her nugets now. We were suprised. I asked ladies working there about the situation. One of them asked about the receipt. She checked and later brought her nuget. But she started speaking in a rude manner that we should had checked the content at first time. I informed her once more that it was the kids menu that was lacking the nugets, which is their fault not including the nugets. These people should think once more putting an insult on the customers. You broke our hearts on the birthday of our daughter damns.

Courteous and efficient staff, clean and spacious room.

Very good Mac Do. Friendly service and quality and freshness among the best in Lausanne.

Not terrible. Overcooked fries and nuggets. And it was 11:10 at the time of ordering, not even 10 customers in the restaurant.

Very nice Mc.Donalds, games for children, large parking lot, drive-in. Very good service, a good McDonald's.

Clean but still fast food, this is not the place for a diet!!!

I went twice in one month, two Wednesdays with my grandchildren aged 5 and 2 for take-out orders. The children, especially the 5 year old, were delighted to have the toy displayed in the window but unfortunately when they opened the happy meal boxes they were disappointed to see that it was still an old toy from a few months ago past example sponge bob instead of superheroes and the second crazy dinosaurs from several months ago instead of little pony so in the future I will ask at the cash register for the toys put in the children's menu boxes instead to see the children sulk because it's like an adult who makes a collection, the children like to have their various complete collections instead of having repeated toys so I asked as a grandmother if the MC Donald or rather the employees liquid the old toys to the little ones of 5 and 2 years old thinking that the grandmothers are senile and will neither see anything but fires. Well you are wrong because I knew a very young Grandma who likes to collect collections with the little children. HERE YOU ASKED MY OPINION HERE IT IS...!!!!!!!!!!!!!

It was a little too crowded for the time we are in regarding covid-19, but people don't respect the safety measures, even if the employees draw attention to it....

Everything good, safe and normal. Covid security measures, good.

Order was ready in 2 minutes, very satisfied

Trop cher pour le service et on ne peut pas ajouter du extra cheese c'est terrible

Je suis vraiment dégoûtée, je pense qu'a seulement des handicapé qui travaille dans les McDonald, répondez pas au téléphone, la commande complètement faux, oublie la moitié de la commande, sérieusement plus jamais je commande riens dans cette groupe de handicapé!

Avec Uber Eats en Livraison il manque souvent les SAUCES !!!!!!!, et aujourd'hui il manque carrément LES FRITES !!!!!!!!!!!!. INTOLÉRABLE QU'ILS NE VÉRIFIE MÊME PAS !!!!!!!!!!. 😠😠😠😠😠

Places de parcs à proximité, service TOP

Il manque régulièrement quelques choses dans les commandes.

Toujours des oublis de commande, mais pas que ce shop, mais c’est arrivé... Je suis également de la restauration « rapide » et je ne dis pas que les erreurs sont impossible mais à cette enseigne c’est quand même récurent! A méditer 🙃

Personnek super desagreable à crier comme si on étais du bétail... 😈😈😈.

Sincèrement je n'ai vu aucun professionnalisme quand je suis allé retourner un big tasty vraiment très mal assemblé. La manager m'as regardé avec un tel mépris quand je lui ai expliqué que la partie basse (pain du bas) du burger ne devait normalement pas se trouver sur la partie latérale du burger. Elle a continué en disant qu'elle ne voyait aucun problème et que les big tasty étaient tous construit pareil.. Pour finir elle à changé à contre-coeur. Parallèlement à ce changement "forcé", je passais commande d'un latté delux également. Possédant le n°64 et la borne affichant les numéros de : 63 à 71 j'ai été discrimné en étant sérvi bien après le dernier numéro, car j'étais venu me plaindre (cela ne peut qu'être qu'une supposition) mais pas moin vrai. Bref aucun professionnalisme, je recommande d'aller à celui de crissier, beaucoup plus ouvert et professionnel.

Très aléatoire.. les burgers sont chaud mais fait avec une négligence qui me laisse perplexe

La manager elle savais pas gerer le strees Et trate mal les clients vramaint la onte Cette fille

Falta sempre alguma coisa na emcomenda

Restaurant moderne équipé d'écrans publicitaires, bornes de commandes tactiles, service rapide.

Dommage il n'y a pas de McDrive

(Traducido por Google) El sabroso grande estaba mal hecho y tenía el tamaño de un mac grande. Es triste que la calidad se esté deteriorando. Servicio lento y personal irrespetuoso. (Original) The big tasty was poorly made and had the size of a big mac. It's sad that the quality is deteriorating. Service slow and staff disrespectful

(Traducido por Google) El personal no es lo suficientemente educado (Original) Personnel pas assez polis

(Traducido por Google) ¿Pero por qué imprimen un recibo tan largo solo por una botella de agua? (Original) Mais pourquoi impriment-ils une quittance si longue juste pour une bouteille d'eau?!

(Traducido por Google) Patatas fritas Hamburguesas Bebidas Pepitas Alas Domingos McFlury (Original) Frites Burgers Boissons Nuggets Wings Sundays McFlury

(Traducido por Google) Encontramos un pelo en nuestra hamburguesa. No es en absoluto igienico (asqueroso) ... (Original) Nous avons trouvé un cheveu dans notre burger. Ce n est pas du tout igiénique (dégueulasse) ...

(Traducido por Google) Decepcionado dos veces. Ordeno a través de ubereat dos veces. No tengo mi pedido completo. Primero no dije nada, pero es demasiado, ¡especialmente por el precio que pagamos! La última vez que eché de menos la salsa y las mini papas fritas en una comida feliz. Y por la noche le falta un coque de 0.4L las patatas fritas que data de al menos 45 minutos 1 hora considerando el estado duro y frío mi big mac le faltaba el queso pero por otro lado había 3 veces la ración de ensalada. Me gustaría señalar que después de haber seguido de cerca al repartidor en los mapas, tardó 4 minutos en llegar y, por lo tanto, el estado de mis menús para mi familia no debería ser tan ruinoso como cuando llegaron. 57 pelota para esta mierda. Está encendido No lo recomendaría al menos en el lugar. Puedo quejarme y RE-DEMANDAR algo APROPIADO, ¡he estado tratando de llamar durante 35 minutos sin que nadie contesta! (Original) Déçu deux fois je passe commande via ubereat deux fois je n'ai pas ma commande complète . Première j'ai rien dis mais la c'est trop surtout au prix où on paye! La dernière fois il me manquais les sauce et la mini frite dans un happy meal . Et se soir il manque un coca 0,4L les frites qui date de au moin 45 minute 1heure vu l'état dur et froid mon big mac il lui manquais le fromage mais par contre il y avais 3x la portion de salade. Je tiens à préciser que pour avoir suivi le livreur de près sur la maps il lui a fallu 4 minute pour arriver et donc l'état de mes menu pour ma famille ne devait pas être aussi délabré qu'à leur arrivée. 57 balle pour cette daube .c'est sur je ne recommanderais plus au moin sur place je peux me plaindre et RE-EXIGER quelque chose de CONVENABLE, cela fait 35 minutes que j'essai d'apeler sans personne qui décroche !

(Traducido por Google) Haga su pedido en la entrega de Mc Donald y NUNCA RECIBA SU PEDIDO DESPUÉS DE LAS 3:45 AM DE ESPERA Pedido confirmado para el restaurante Mc Donald's en Renens (a través de la plataforma de entrega Smood) a las 7 p.m., entrega programada para las 7:45 p.m. Reciba un correo electrónico que diga que tiene que ser paciente y, por lo tanto, seguramente habrá un retraso en la entrega. 10 p.m. cierre del restaurante Mc Donald's. Todavía no hay noticias de nuestro pedido. Llamadas repetidas, sin respuesta del restaurante "corresponsal ocupado". 10:45 pm: recepción de un correo electrónico que dice que nuestro pedido fue cancelado inmediatamente sin ninguna explicación. Resultado: 3h45 de espera, para nada !!!! INADMISIBLE !!!!!!!! (Original) Commandez chez Mc Donald’s en livraison et NE RECEVEZ JAMAIS VOTRE COMMANDE APRÈS 3h45 D’ATTENTE Commande validée pour le restaurant Mc Donald’s de Renens (par le biais de la plateforme de livraison Smood) à 19h, livraison prévue pour 19h45. Réception d’un mail disant qu’il faut être patient, et donc qu’il y aura certainement du retard dans la livraison. 22h fermeture du restaurant Mc Donald’s. Toujours aucune nouvelle de notre commande. Appels à de multiples reprises, sans aucune réponse du restaurant « correspondant occupé » . 22h45: réception d’un mail disant que notre commande a été annulée à l’instant sans aucune explication. Résultat: 3h45 d’attente, pour rien !!!! INADMISSIBLE !!!!!!!!

(Traducido por Google) Es un mcdo (Original) C'est un mcdo

(Traducido por Google) Traer de vuelta el hamburglar (Original) Bring back the hamburglar

(Traducido por Google) SUPER UBICACIÓN Y UBICADO EN EL CENTRO DE RENENS. PERSONAL DE SYMPA (Original) ENDROIT SUPER ET SITUE AU CENTRE DE RENENS. PERSONNEL SYMPA

(Traducido por Google) El servicio mejoró aunque a menudo hay errores en los pedidos. (Original) Le service s'est amélioré bien que souvent des erreurs dans les commandes.

(Traducido por Google) Es un McDonald's (Original) C'est un McDonald's

(Traducido por Google) Solo un chocolate frío antes de una cita ... 😅 (Original) Juste un chocolat froid avant un rdv...😅

(Traducido por Google) Es un poco como McDonald's (Original) It's kinda like McDonald's