McDonald's in Burgdorf

I ordered something with my MC points and didn't get anything and Maine Punkye would be deleted. I'd rather not come here with your points.

I had a veggie burger and two cheeseburgers and I will be honest with you: I never ever had in my life a better Mc Donald’s burger than here - juicy, fresh and really good overall - 10/10!

Very friendly service from Fatime, great service. Good mood

Dear Mc Donalds Team Burgdorf I contacted you last week because the Mc Flurry machine didn't work again and we didn't get our well-deserved dessert. Now a little insight into today's events: Shortly before lunch I called the McDonald's Burgdorf branch so as not to be seriously disappointed again. A friendly employee answered and confirmed that the Mc Flurry machine was working today and that nothing would stand in the way of our trip to Mc Donalds Burgdorf. With huge anticipation (double anticipation, as it were, because we've been looking forward to it since the week before last, last week the machine didn't work) we made our way to McDonald's. Once there, as can be seen from the 1-star rating, it was another big shock. You don't have any ice cream today, the drive-in intercom sounds. Once again very disappointed, hungry and now a bit "nasty" we made our way home. In particular, the trust in the employee who gave me confirmation that there would be a Mc Flurry today has been broken. How does it go from here? that can't be the case... Possibly Then we have to think about getting a sundae at Burger King. It may be less tasty, but the Burger King employees are reliable! Best regards Mc Flurry fan

Update: in fact the last two visits were better than the first review, at least in terms of what was on offer I wasn't disappointed and the staff in the morning were super friendly. I can't judge whether the McDrive has improved since I've sat inside the last few times. Waiting times at McDrive can take a little longer. The breakfast offering around 10 a.m. is a bit poor. No McMuffins advertised on the outside posters, just croissants, donuts and chocolate puff pastries (can't remember the name)

Sunday 3:35 p.m., order 2 Sunday with chocolate, answer: Sorry, they are sold out. What? OK...

More than half of the ordered items were forgotten to pack!

Worst drive in than I have ever visited.

Very friendly staff and the friendliest of all is Stephanie 👍 👍👍

Fastest. Table. Service. Ever. Swiss efficiency...

Staff members were so kind. The place is super clean. Nice work! 👌

The food was top and the staff were very friendly. Overall a great experience👍🏻

Great praise. A unique McDonald's restaurant. Hot fries, hot sandwich. Everything delicious and fresh. The restaurant doesn't smell like most McDonald's restaurants. Nice service. I was served quickly. Bravo to the restaurant management. Keep it up. Thank you very much.

I have trouble with new towers, it used to be easier to order

Very nice staff, fries very good.

When handing over the food at the drive-in, the paper bag tore. I pushed the food back to the employee and said I needed a new bag. She then claimed I had cut the bag! I then drove home with the newly packaged food only to find that the order was not complete. Very unfortunate.

Too expensive, unfortunately I'm extremely poor. For little money you only get an apple turnover. Food was very high quality, nothing to complain about.

My husband got severe food poisoning after eating a hamburger last Friday, he thought the food didn't taste good! Never ever !

A McDonald's restaurant like any other, but the service is always extremely friendly.

Good and fast service shortly before closing

It's just difficult to correctly place an order with 3 items. It's probably too easy for skilled workers.

Fish Mack there photo the cheese is still sticking, that's unappetizing ugh.

Clean place, fast service and friendly staff

Unfortunately we couldn't consume anything because the app probably debited the amount but didn't forward the order

It's a shame that a penetrating whistling sound always made a noise. Otherwise, the food arrived quickly and you didn't have to wait in line.

Very long queue at MC drive! We had 2 cars in front of us and waited over 13 minutes until we could pay!

McFlurry, always worth a stop 💪

We drove an extra 20 minutes for the Bacon & Egg McMuffin because Burgdorf was on the list of participating locations. However, we were informed that they had stopped selling the muffin for two months. Would it be asking too much to keep the information on the McD website up to date?

Very friendly, standard meal at MacDonalds

It's a simple McDonald's as you know it. I have nothing to complain about in my recent visits. A very big compliment goes to the restaurant's cooling system. You go into most McDonald's in the middle of summer and it feels 20 degrees warmer inside than outside. Here, however, the temperature is significantly reduced and it is much more pleasant to eat inside rather than outside. There are enough parking spaces for customers and they are also free. The toilets look very well maintained. There are not so many places in the toilet, but it is enough for the customers.

A McDonalds as we know and love it. Short waiting times and friendly staff.

Super perfect service young dynamic active

I'm amazed that every time I order food at McDonald's in Burgdorf, it's always made fresh! The staff is also very nice and always friendly! Fries are always super hot and you can tell that the frying oil is changed very often. Best McDonald's in the Bern area in my opinion!

Too long waiting time. The order was made incorrectly (instead of 9 chicken nuggets I got cheeseburgers). I would not recommend the restaurant.

Clean and always freshly prepared food. Great fries

Unfortunately, I keep finding out that the food is paid for... but the staff forgets to pack it up... and the staff isn't always very motivated either.

every time half of the order is missing. it's just annoying!!

I had to drive home with dirty fingers, no sauce, no straw, no napkins... I'm so sad right now😭 I literally started crying

The toys are not very suitable for children

very nice motorcycle route, restaurant is unfortunately a flop, self-service, cold canteen food, cashier unfriendly and stressed But there is a nice view on the terrace

Modern McDonald's restaurant, welcome and smiles. Fries and burger tip top. Maybe just some tables not cleaned well and no soap at all in the toilet. Otherwise great.

Huge chaos with the orders, no wonder if only broken German is spoken

If you don't get exactly what you ordered, this can have fatal consequences for allergy sufferers. Unfortunately that happened, but luckily it was noticed in time.

Good food always ready quickly and always warm. Close to the ice rink, therefore good options for refreshments after sport.

We take Bigmac for an offer of Fr.1 but take 14.10 francs from the card (normal price). Then we take 6 burgers cheeseburgers but only bring 5. and burger is not tasty. 1 star.

Food perfect. Something was missing upon delivery. But after a complaint, it was corrected easily and in a friendly manner.

Waited forever and still didn't get everything.

Half of all orders were missing, even after asking, the order didn't come. The second time I asked, the waitress was unfriendly and rolled her eyes... what a cheek 😡

Parking spaces available, as well as drive-in. Touch screen orders are possible in the store and the service brings it to the table. Everything went faster and correctly because I had something special personalized. The service at the table today was very nice and had a great smile, I like it

There isn't even paper in the toilet to account for your hands. Such hands and hairdryers are devoid of bacteria. I also don't want to touch the door handle with my washed hands. So MC please change that.

Just one of many McDonald's restaurants, but everything is OK. There is a drive-in and a sit-in.

very friendly staff Not enough sauce in the Bigmac

Everything was great, clean, fresh, nice service.

Simply baba honey mustard menu!

Parking is always difficult because everything is usually occupied

Perfect service and very friendly staff. The only McDonald’s restaurant where we like to be!

Mac Donald's relatively clean and the service is fast.

Good place if you want to eat fast food. At midday it was really crowded.

Customers have a better idea of ​​what loyalty points are worth... unfriendly, incompetent staff recently... a few months ago everything was great!! Please reconsider your new staff!!

Very friendly staff. Praise! You feel welcome as a customer. We recently went to the drive-in after a short mountain tour and were pleasantly surprised. Keep it up!

Everyone knows MC Donald. I miss ordering at the counter. In many places you can only order from the machine

Smiling and friendly staff, for the rest, it's a McDonald's....

The McDonald's is large, open and has plenty of space to linger. I appreciate the toilet facilities in McDonalds restaurants that are well maintained and save water.

We actually really like the food. But what always bothers me is that the fries are always very soggy and relatively cool. That's a shame because they can do it differently at Burger King.

In general this place is good But today (17.12.22) the service is slow, it’s cold inside and the place is filthy. The staff is understaffed and they are being overwhelmed with all the Drive In orders. One positive note is that they added an exterior sink in the restaurant which is great to wash the hands after eating 👍🏻

Was pretty full. But it still went relatively quickly. What was less nice was that the garbage was piling up in the restaurant. Tables full, trash cans full. Unpretty...

Top Fast Warm Best beef 🍔 in town

McDonald's. Everything as it should.

Had luck! The system restaurant was, so to speak, empty (2:45 p.m.) —> no shouting, no stressed customers, not crowded, etc. and the employee was very friendly and chill. His manners were also quite sophisticated, something that can still be heard in McDonald's to this day. The meal was freshly prepared and I really enjoyed the cheeseburger :)). Maybe it was because I hadn't eaten anything all day ;). However, the toilets look pretty shabby in all MCs restaurants :((.

I'm drive was served very friendly...

Clean, very friendly staff and always quick food. We've never had anything to complain about so far. :)

The Mc Drive is cool, the staff is nice and the Mc Flurry was awesome!

Order quickly, delivered quickly to the table, pay with PIN and easy parking. Friendly staff!

Clean, staff friendly, food as always and too cold in almost all branches.

I wanted to eat my Bigmac but it was a children's birthday, the children were so loud that I had to eat my Bigmac outside in the rain.

This is the first McDonalds where I find that work is done quickly in Switzerland. Even has ordering stations.

As usual good and cheap. Always check that everything you order is included...

I waited over 20' in the afternoon! And not even an apology! The unfriendly staff practically threw the tray with the food down... simply an impudence.

The sellers don't really listen and you just get something

Just awesome. The best Mc in Switzerland. Anyone who has something to complain about here is a #Karen

Me and my friend decided to go to the Mc in Burgdorf despite the many bad reviews. Our meal was very good and we were very satisfied. The staff was very friendly and accommodating. Always my pleasure.

Citizens cold over and over again

Would have been great if the espresso had been hot!

In the evening usually a mc flury, always happy there, thank you🌹

It was great, lots of people were there

The McDonald's has been great since they remodeled. The only thing that really bothers me is the trap flies that buzz around the food and around the legs. Please have more draft in the summer then there wouldn't be any flies

I always think it's great here at off-peak times I go straight to the restaurant or come later and when there are few vehicles I take the drive, I really don't understand why people complain like that, I've also ordered something and something was missing Sometimes it happens, but you (customers) have to check it yourself and I think it's great that we get even less plastic. Keep it up

Me and my friends are of the opinion that this Mc's is super great! We are grateful that there is at least one good restaurant in the area. Thank you to all the staff and for the good tasting food.

Fries were forgotten. And we only noticed it when we got home. Now we have to check again every time. I thought they had it under control now, but unfortunately not. Always check first when you take it home.

The self-ordering machines always have no paper and no more numbers. Unfortunately, the burgers are always thrown into the box and it then looks very bland. You can take a leaf out of McDonald's Heimberg or Langnau. Unfortunately I also ordered an ice tea but got a non-carbonated cola... It was horrible...

I'm very happy to see McDonald's on Sunday afternoon, well attended, clean, hot fries 🍟 with delicious 🍔 and a drink at a low price! Friendly staff.

Normal Mcdonalds, nothing outstanding here. one thing that bothered me that particular day tho, was the constant beeping of the machines. No one went and turned it off. luckily I had takeaway, because if i was to eat there, it wouldve been real annyoing to listen to these beeps all lunch long.

The food we ordered was good as usual. Unfortunately, some order terminals were not working properly. For me, the card payment and the order didn't work properly. But I received an order receipt which I then had to hand in at the checkout for the actual order. Another termibal was completely out of order. But I was still able to take good care of myself.

Catastrophe! Not clean and it took a long time for the food to arrive. On my tray there were remains of a salad from an old order. There were no longer any license plates at the order terminal. Simply a disastrous McDonald's.

We were there today. The fries were cold. My Ceesburger was cold and only shabbily topped. Hardly any salad or sauce on it. It was dry below. The other menus were also cold and shabby. Very unfortunate.

fast and perfect service despite a full house!

15 minutes of waiting time for a single menu in the catering industry is already a long time.

Wait 15 minutes in the drive in for 2 cheeseburgers. That's a bit embarrassing.

Great experience my chicken nuggets were perfect. Let the cat die every now and then in the Mc very amusing. Be careful that the one in the back of the kitchen keeps her hands off the cat. You never know. She had a look like that.

This is one of the best fast food resti/MC's I know, and fortunately in the same town. Whether drive-thru or eating on site, everything is always quick and fresh.