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2,5

Based on 1.294 opinions

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Nº 3 in 4 in Matran

CUSTOMERS TALK ABOUT DISHES WITH.. cafesimple

Score
OpinionsNoteGoogle1.5233.8

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Every time I order take away something is always missing

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Fisnik Berisha . 2024-03-11

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McDonald's is an emergency solution, unfortunately far too often

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Christian Ernst Stegmann . 2024-02-21

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I come for a simple happy meal, and they make me wait in the queue. It makes no sense. These people have not understood the principle of the drive, which is to save time!!

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Clémentine Duc . 2024-02-13

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A well-placed McDonald's, a good team, always smiling, top

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Gregory Mussi . 2024-01-30

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The CBO is back and we are entitled to this... It's the chicken of homestyles, no more boxes so it's completely flat and you might not need to prepare the lead burger before serving it... it's very tasty! Not to mention that for my part, I barely had any sauce... It's good to bring out the old burgers, but you have to see what was in them! And 16.- the menu! You broke, it's theft. potatoes: ~6 weeks per year. The Wraps: so good, they haven't been around for years. The mcraclette is available in summer but not in winter. Add balcony to a mcveggie, yes but not to other veggie burgers. We really can't modify the burgers. The burgers have been the same for so long, there is no change.... (the "CBO" has "returned", for not long I imagine) The honey mustard and chargrill burgers are good but why have they been there for so long? In short, the Holycow is clearly better and cheaper.

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SunBurn . 2024-01-23

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Luckily it's the closest McDonald's to my house, because it's the worst McDonald's I've ever eaten at. Next time thank you thank you for telling me that there is no more burger if it is to assemble them like this.

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David Pont . 2024-01-15

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Honestly, who doesn’t like McDonald’s?

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Alyssa S. . 2023-12-30

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A good address for a little snack during the day

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Daniel Théry . 2023-12-10

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Order made at the drive-thru. My 10 year old daughter wanted onion rings. Said she had eaten it in France. So I ask on the intercom if they have any. Response from the young girl who takes the order: no. Response from her colleague behind her: we are not at BK ma’am. Without adding anything more. Apparently customers and especially a 10-year-old girl have no right to make a mistake and confuse 2 fast foods (or maybe she really ate one at McDonald's in France, I don't know). A completely unnecessary and contemptuous comment. And especially not assumed when I went to the cash register to pay. This famous, very courageous hostess was no longer there. I hope it will be taken up again because such contempt for customers is unacceptable. Order taken around 12:30 p.m.

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caroline holleis . 2023-12-03

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Every time something is missing in the mcdrive! Terrible! But really every time 🤮🤢⚠️ or instead of a bicmac you get a cheeseburger 😨😨

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Wilemin Borbet . 2023-11-26

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It is a shame that we have to order at their terminal and that we can no longer do it directly at the counter. The staff is chatting during this time...

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Caroline Chomton . 2023-11-25

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Unlike my experience of McDonald's years before COVID, this has changed a lot. The service is great. The fries are fresh and good, without too much salt. The nuggets are also very crispy. For the cheese burgers, they are hot and in good shape.

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Steve Nuoffer . 2023-11-02

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Very warm welcome. Very nice, smiling, friendly young lady. I highly recommend. THANKS.

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Anneclaudepilet Canaillechanel . 2023-10-13

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Ordinary but effective, nothing more than what you ask for in a fast food restaurant, fast service and well-known food.

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yann terrapon . 2023-10-08

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I ordered a burger without sauce and was served very quickly. We were served at the table. The staff is very friendly and responds with a smile.

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Noémie Nicolas . 2023-09-28

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At MC drive, you must CONSTANTLY check the contents of your order, regardless of whether you have ordered 1, 2 or 7 items. How many times have I been missing an item already, I can't even count them anymore! Just today (Sunday September 24), I ordered 9 nuggets, an apple turnover and a double cheeseburger: not very complicated, I told myself so I trust and I don't have controlled. When I got home, I found myself without a double cheeseburger! It wasn't even peak time! Be more conscientious because honestly, I'm really looking forward to your direct competition finishing their work to go to them!

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hu8910 . 2023-09-24

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I've never seen an MCdo so slippery. It looked like an ice rink. There are cleaning products that degrease. I wonder what the kitchens are like

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Pascal Ducret . 2023-09-20

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A disaster, extremely narrow roads for the drive, rude cashier, I was made to move to a parking lot further away to receive my food, waiting time for a fried portion and 6 nugets: 15 minutes....

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Utim . 2023-09-17

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The restaurant is quite spacious and offers a wide variety of dishes, including burgers, fries, children's menus, salads and desserts. Prices are in line with other McDonald's restaurants in Switzerland. The service is generally fast and efficient. The staff is smiling and welcoming. As for cleanliness, the restaurant is generally clean, but sometimes you can find some trash on the floor. Overall, the McDonald's in Avry-sur-Matran is a decent restaurant, which offers a good variety of dishes at reasonable prices. The service is fast and efficient, and the staff is friendly. Here are some of the restaurant's strong and weak points: Strong points Wide variety of dishes Prices in line with those of other McDonald's in Switzerland Fast and efficient service Friendly staff Weak points Cleanliness can sometimes be improved If you are looking for a quick and inexpensive option to eat, McDonald's in Avry-sur-Matran is a good option. However, if you are looking for a more refined dining experience, it is best to look elsewhere.

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Phixs Officiel . 2023-09-10

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Entrance to the catastrophic drive with a mandatory passage in the parking lot, which prevents parked cars from leaving the place! More in a week, systematically directed to waiting places with a minimum of 5 minutes of waiting in addition to 15 minutes in the car line

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Fred F . 2023-09-03

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Mac Drive. Regularly, the order does not correspond to the contents of the bag. They say that a product is missing, they assure us that it is at the bottom of the bag... it is not there. Disappointment, we don't eat what we would have liked. Take the time to check your bag strictly, no matter if the parking lot is full.

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TheTraceeliott . 2023-08-18

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Great service. We’ve two children that have to have GF food . Very helpful and understanding manager. Why can’t France MacD’s be GF friendly too😟🤔🫤🤯

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Patrick Quinlan . 2023-08-18

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We came yesterday with a couple of friends and their two young children when they left a colleague came to take back the 2 high chairs in order to put them back in their place but without cleaning them it's not normal and where is the hygiene? Our Burger order was just hot, not great either

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Sophie Maurer . 2023-08-09

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Despite the world orders respect hot meal pleasant service by the employees, good agency and above all very clean everywhere Nikel thank you

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Aude . 2023-07-31

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It's the good McDonald's that he cooks well

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Ahmad Zedan . 2023-07-09

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A banana milkshake 🍌 that tastes like NOTHING! 😤 This is what happens when you don't follow the dosage recommended by McDonald's to make small savings.

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Dominique Dougoud . 2023-06-22

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Great Mc Do. No errors in orders, fast service. Very friendly staff. Few people and as a result our order arrived super hot and in several batches, as soon as each part was ready.

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Céline Di Venuto . 2023-06-21

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Make the roads even tighter, I scratched a whole rim because of your escape game, fortunately I'm not the only one to complain about your roads

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Birkan . 2023-06-16

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A good McDonald's as we like it

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Tonton Bosso . 2023-06-05

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It's a Mac Do... You can find Mac Do stuff there. Those who like it (like me) will find what they are looking for there. Personally, I never had any bad surprises there.

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Jérôme Castella . 2023-05-28

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A value on one of the best McDonald's I go to.

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Fastfallunity . 2023-05-24

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Rude staff at the last drive-thru window. Very unpleasant response to a simple question.

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damien berset . 2023-04-27

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Absolutely avoid, aggressive and dishonest staff. The manager present on the evening of April 19 should not be authorized to manage anything.

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Matteo . 2023-04-22

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The dishes offered are of very good, fresh quality, the cooks are very quick in serving them.

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Claudine Rigolet . 2023-04-18

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Mac do remains Mac do 🤣, however the service is good and the quality served is consistent 🙂

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Jean-Pierre Chatagny . 2023-04-14

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Mcdonald's well located, well maintained, very easy to access, fast and efficient service 👌

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David Tavernier . 2023-04-10

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Fast service may be too much because 3 times in a row the orders were wrong, too bad..

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Cyril Tétard . 2023-04-02

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Living in the city center of Friborg, I prefer to go to this one because I really only have positive things to say about the two other Macdos in Friborg, city center and Granges Paccot, a disaster, we are poorly served, the managers are inept, poorly polite, even violent in their comments. when there were errors and even there the atmosphere that reigns leaves something to be desired finally just lamentable for a large brand which is Macdonalds to leave their establishments in such hands even if it is further away I prefer to go to this one because really top nothing to say

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Humberto Brandao Ferreira . 2023-03-28

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Mcdo quality but very clean I find and with (for the most part) welcoming staff

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Ju M . 2023-03-27

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For an emergency to have a snack its fine

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Chirassree Kamal Udugampola . 2023-02-25

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Practical and it's the least worst McDonald's in the region.

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Jean-Pierre Decollogny . 2023-02-05

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Very disapointed. Ordered 3 MacRaclette bacon menu and not a single one of the burgers had bacon inside 9.40 for the burger anyway.

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Céline Vincent . 2023-01-16

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It was stressful in the kitchen at 6 p.m. our food was thrown into the packaging. Arriving home It wasn't very appetizing... and the coke wasn't gassy, ​​the fries weren't salty.

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L Friedli . 2022-12-16

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Well located establishment (near shopping center and highway) and similar to many other McDonald's. High attendance on weekends.

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Jean-François Niklaus - Swiss Jeff . 2022-12-11

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Disappointed I left without eating anything. I find it a shame that my order was refused at the checkout. So I'm not likely to come back.

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Sofia Fernandes . 2022-11-19

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Very bad experience when paying for the order. I politely asked the person if I could have a cover on my cup and they refused it for ecological reasons. Having problems with the cold, I can only hold my cup from the top and it being too flexible, I risk knocking it over at any time. Since the straws are also removed, this is very complicated for me. If you want to talk about ecology, look around you and think about your stupidity. Instead, talk about economics, and then I would better understand your refusal.

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jessica guignard . 2022-10-23

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After making a large order for a whole family I realize that I am missing something I kindly ask if I can have what I am missing I am asked to get back in line and do everything on the terminal. Has McDonald's forgotten human contact? Thank you for the welcoming

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fabio Soares . 2022-10-08

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Takeaway order incomplete for the 2nd time! No need to follow a list! No need to go to EPFL to do this job... Just a little concentration!

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Pascal . 2022-09-24

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I like the taste of different hamburgers. But unfortunately 2 x in two different McDonald's this year and 2 x stolen (orders delivered incomplete). From now on it will be without me

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Laurent Parisod . 2022-09-20

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Very clean and friendly staff but watch out for wasps outside

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J.J M . 2022-09-20

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Sad location, disgusting toilet.

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* G u * . 2022-09-04

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McDonald's not very welcoming and no smile when you say thank you or hello

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Matthieu Singy . 2022-08-17

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Very good atmosphere. Leyla Tatiana and Damia or Damina are very very friendly and professional, thank you to her

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Sasha Zejnoski . 2022-08-17

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Friendly staff. good quality food, as well as restaurant and clean toilets.

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Laetitia . 2022-08-14

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5-6 pieces of Oreo to burst into the McFlurry…

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Mathilde Ungrad . 2022-08-11

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WE VERY OFTEN GO THERE, THE DRIVE IS A BIT SLOW BUT THE FRESHNESS IS DELIVERED

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SWISS GUIDE . 2022-08-10

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At McDrive they forget the fries, the napkins, the bill, the Sauce etc...

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Pascal Campagnuolo . 2022-07-19

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Poorly prepared hamburger, all flabby and cold!

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Patricia Paolicchi . 2022-07-09

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Every time I go there, I'm surprised to see how rude the employees are. Doesn't respond correctly, verbally attacks, gets the order wrong. A majority are really incompetent, it looks like a summer camp. The worst thing in the story is selling such expensive menus, when the fries are no longer Swiss, the meat comes from anywhere and for Swiss beef, it is just disgusting. There’s McDonald’s and McDonald’s.

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Mila Nowak . 2022-06-14

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There is gluten-free McDonald’s! 🥰

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A T . 2022-06-09

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A McDonald's, it does the job, nothing to say

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Stéphane Meier . 2022-05-23

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Avoid the drive-thru, the staff always make you wait in a waiting area for at least 5 to 10 minutes and make the wrong order (2nd time in 3 orders). Then, there's no point telling them they were wrong because the staff doesn't care and doesn't apologize. In short, service enthusiasts go to Bulle where they work much better (McDo and Burger King).

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Thomas Jack . 2022-05-23

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Hot drinks, almost systematic forgetting once he forgets the sauce another he gives you something that has nothing to do with his own order e.g. mac donald from matran to avoid going to the next one ;)

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MUSIC WORLD . 2022-05-19

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Correct in general but too bad there are no ice cubes in the drinks.

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Fisko . 2022-05-07

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Deplorable reception at the drive and this is not the first time. Forgotten orders, no excuses and when we check our order we are sharply ordered to go check it further, the height of it! Some of the employees clearly do not want to work in the service. Monitor your hires or give them better working conditions because it smells like you're fed up in these small windows...

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Nico . 2022-04-23

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First time in a McDonald's in Switzerland, on the way to vacation: it's clean, very clean, served at the table very quickly. The toilets are nickels. The employees are polite. MacDonalds in France should take note...

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Jean-Christophe LOUIS . 2022-04-19

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A McDonald's like any other. It's not the best for your health but it's good! The staff is welcoming.

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Anthony 1081 (Anthony1081) . 2022-03-29

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Very difficult movement of goods, not practical.

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moviesmart . 2022-03-12

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Always a pleasure to type into a Big Mac

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Noé Schlichting . 2022-03-03

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Restaurant with all the amenities customer service available will return with pleasure

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francis equey . 2022-02-22

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Increase in prices to be able to have an explanation except that these are the blows of life ok... to serve us non-Swiss, mostly Brazilian food!? A fat girl stole money from me because she doesn't know how to count

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Chaîne Play List . 2022-02-21

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I have been poorly served several times

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Kira TM . 2022-02-17

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McDonald's...clean, standard...sometimes something is missing from the bag at the drive-thru!

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Alain Werro . 2022-02-15

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Lack of parking spaces but easily accessible

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J M (Keytal) . 2022-02-10

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We stopped by on January 24, 22 around 9 p.m., the person who served us seemed completely tired and totally lacked seriousness in laughing/messing around with the others and ultimately forgetting things in our order, all for an excuse me said in laugh. Very bad experience..

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Cédric Savary . 2022-01-25

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Clean. Fast. Courteous. I visit this McDo regularly. Positive opinion.

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Daniele Pedroia . 2022-01-19

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Access to the drive for no obvious lack of signage

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Johnny Gualbino . 2022-01-13

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...a very pleasant place...the welcome is warm...the meal served quickly...hot and good!...to absolutely discover!....

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Lina Rose . 2022-01-10

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Not serious Either something is missing or the order is wrong But the worst is that when you go to claim that it is false, the employees make you look like an idiot by saying that it was you who said false Suggestion: we should see to be more serious because it is unacceptable, the error can happen because it is human, but when we do not assume and what's more it happens all the time, it is more than necessary to get back into it. question

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Sarah Rossier . 2022-01-08

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Usually it works but they forgot the bread for my burger, it's January 1st so the employees are on the next day, I don't blame you

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David Carmena . 2022-01-01

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Always busy at lunchtime. Should have more parking spaces

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Marcel Kreuter . 2021-12-28

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Welcoming, helpful staff, excellent quality food, we won't be coming back 👍

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Madeleine Kohler . 2021-12-12

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Arrived at 11 p.m., served at 11:30 p.m. and without fries, which arrived 10 mins. After. Overcooked meat and lukewarm hamburger. The worst McDonald's I've ever been to

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Jerome Corminboeuf . 2021-12-11

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Worst fries I've tasted at McDonald's in my entire life, everything ended up in the trash.

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Alessandro Lurati . 2021-11-26

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Fine and sophisticated haute cuisine.

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lara Guérin . 2021-11-10

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Bad, super bad. The order did not match!

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Thierry Rohrbach . 2021-10-28

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Lots of order errors during drive

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Christophe Riedo . 2021-10-21

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Pleasant and serious staff. Fast service.

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Gat's Pierre Yves Gachet . 2021-10-11

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Why is something always missing when going to Mc Drive?

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Sophie Husser . 2021-10-01

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Be careful to check the orders carefully. Something is almost always missing, or something is wrong. Fast service (may be the source of the problem)

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Celine Aude Burgy . 2021-09-18

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Magnificent place to spend a very pleasant time.

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Christophe Dévaud . 2021-09-04

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Sometimes things are missing that we ordered

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Lucia Codourey . 2021-08-16

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Bigmac dry and without sauce :(

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P G . 2021-08-07

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The tables are very clean..considering the corona virus....And even without the virus.......

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Monique Hofer . 2021-08-06

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Check your order at the mc drive hamburger forget and yet there was a menu

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Renato michel Vouilloz . 2021-07-31

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Good quality price and good service

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Alida Karelse . 2021-07-06

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Always errors in the order! Not competent staff

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Karine K . 2021-06-27

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Quickly effective, but still a little too greasy for me.

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Loïc Dougoud . 2021-06-24

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The mcdrive is sincerely poorly made since there is covid

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Isabelle Magagnino . 2021-06-18

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The fries quickly get cold and harden when you take them from the drive-thru

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Cindy Stender . 2021-06-17

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