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2,5

Based on 1.029 opinions

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Nº 107 in 219 in Baden

CUSTOMERS TALK ABOUT DISHES WITH.. damepommesnuggets

Score
OpinionsNoteGoogle1.2713.6

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Went to MC Donalds in Baden-Dättwil on Sunday evening. The cleanliness and hygiene leave a lot to be desired. There weren't too many people there, so time for cleaning. Many tables were dirty, the floor was massively dirty, as were the toilets. I expect a little more cleanliness in a place that sells food.

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Frei Roland . 2024-03-25

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Order arrived in under 2 minutes. Everything was always there and the employees were always very nice. 5 Stars

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Robin . 2024-03-20

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DriveIn: Friendly staff. Order: Was correct and above all FRESH. Thank you, gladly again.

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Giga . 2024-03-11

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Ugh today... Disgusting fries probably fried an hour ago, soggy and disgusting... Whew... Ordered a steakhouse and received a royal bacon... The only thing that is normal is the beer... is Feldschlösschen... I doubled it up with chicken wings... Really just ugh... the worst McDonald's ever... ugh, ugh, ugh... Next time Burger King...

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Codico Schweiz . 2024-03-06

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Very nice service with delivery to the table. Fast delivery after ordering. The atmosphere is just like it is everywhere in McDonald's.

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René Bosshard . 2024-02-20

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Waiting times are too long, nothing is fresh, bacon and chicken look rotten.

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Azad Besili . 2024-02-17

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I ordered from them yesterday on 1/30/24. While I was biting into my chicken nuggets, I saw something in my nugget that looked like a plate of cockroach varnish and I immediately lost my appetite. That was probably the last time I'll eat something at McDonald's In addition, the delivery was wrong. I ordered a burger without pickles and with extra cheese, the burger came with pickles and without cheese and I still paid the surcharge for extra cheese. I am allergic to pickled cucumbers

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Nuli . 2024-01-31

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We ordered 6 chicken nuggets. Only 4 were brought to the table. The staff member was informed of this, no apology, eyes rolled and the 6 chicken nuggets were slammed on our table. Burger was also cold, the employee didn't want to know anything about it. The tables are generally dirty and sticky.

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Natascha Erb . 2024-01-29

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Tables are cleaned irregularly, most touch devices are constantly broken, food is often cold and something is always forgotten.

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oyhchris . 2024-01-13

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A classic McDonalds in its menu and service. However, it is nice to go to that branch since it is easy to park, you have the option of eating your food inside and outside on the terrace. The granddaughters are dying for the Happy Meal, which always has something new. And they also offer hamburgers with gluten-free bread.

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Alejandro G . 2024-01-06

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Nice modern MC-D. Quiet and everything clean. So should every MC-D. be.

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R. B. . 2024-01-03

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For a short time there was a cinema in Baden Transformo

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Lukas Bertschi . 2024-01-01

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This McDonald's is particularly recommended because the service is top. Very friendly staff and extremely fast..

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halli hallöchen . 2023-12-27

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The burger was delicious, a little small, but good service and a good, clean place

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Marce Montero . 2023-12-26

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Just ordered hamburgers and cheeseburgers for my kids The burgers literally look like they're made from scratch. It's probably been lying around for several hours. “Quickly take out the trash in the Happy Meals” Response to response from McDonalds owner……………… As you can read in the reviews, the owner of this McDonald restaurant always has an excuse ready ;) The burgers I received for my children were (dried out, cold, crushed and simply inedible!!) The burgers were thrown away in the trash because I was too stupid to drive 5 minutes back. And thank you very much for your invitation, I would be happy to come by for an insight into the Mc kitchen.

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D.A . 2023-12-05

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McDonald's not my cup of tea. I only met one child. It was funny for him. Nevertheless, we had enough free parking space.

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Birsel Erman . 2023-12-01

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I've been to an MCD for a while and the burgers were good, but looked more thrown together than put together. The service was nice and quick. What I also found to be a shame (was about the self-service machine) was that you have the option to change the burger, but only to remove things and not, for example, to add extra cheese or something like that.

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Andreas Stöhr . 2023-11-24

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The McDonald's in Fislisbach, Switzerland, is undoubtedly one of the best I've had the pleasure of visiting in Europe. The taste and cleanliness here are on a whole different level, making it a standout among the many McDonald's locations across the continent. The quality of the food and the overall experience truly set this McDonald's apart from the rest, and I highly recommend it to anyone visiting the area.

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Atdhe L . 2023-11-04

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Typical McDonalds, the entrance is a bit hidden. The golden M is clearly visible, but how you actually get there is a bit confusing. The food is like always at McDonalds. The toilets are okay. You can order via screen. The food came quickly and the service was very friendly.

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Christian Clausen . 2023-10-14

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Very friendly staff and short waiting times

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Roland Wagner . 2023-09-20

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Expensive food, but cheap quality, so not healthy, but young people want it that way, that's the trend these days. You can't recreate a McDonald's hamburger. You can't get the same flavor, it's because of the chemistry in it. The taste is unique. I eat MC.Donald every day and I'm still alive.

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Adi Bagger . 2023-09-20

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Ordered Cheeseburger Royal at the drive-thru. Despite a clear + loud announcement, the burger actually came without onions, but incorrectly with ketchup. Unfortunately, there are more and more Mac service employees who have difficulty understanding (Swiss) German.

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Funpurchaser . 2023-09-19

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It's just a shame that it's very small but after that and in Switzerland places are rarer and expensive

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halil yurtdas . 2023-09-13

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One of the best drive trough McDonalds in Switzerland, if not worldwide as you have plenty of space for the car to drive.

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Antonio Angelino (TonuzZ) . 2023-08-28

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Half an hour waiting time for hamburgers, disgusting!

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Tom Kov . 2023-08-27

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Very dirty and not clean, including the toilet.

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Lorin Gruber . 2023-08-06

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Small McDonald's, no play area. Fast service.

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Tanja Czybulka . 2023-07-31

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I'm not a McDonald's fan but it was just right

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Kasim Bajramovic . 2023-07-29

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Self-explanatory with the pictures. Advertising image vs what you get served in the store. The burger was layered and had a meat core temperature below 45°C. Just bitter and pathetic! ................Reaction to McDonald's answer The answer that just came is ridiculous! I ate the burger in the restaurant, does that mean your burger transport specialist did 5 forward somersaults on the way from the kitchen to my table, stole a slice of cheese from the burger and licked the sauce????? If the QM were correct, nothing like this would exist. Next time I'll film how great the core temperature is after the burger has been re-labeled 5 times.

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Philipp Dörr . 2023-07-28

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Better never again colleague received fanta with mc flury

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Born 2 Ride # Downhill . 2023-07-21

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I ordered Fanta and it came with McFlurry. When I pointed this out, I was told this could happen because the McFlurry machine is next to the drinks machine. I then got a new Fanta, again equipped with McFlurry. When I complained again, I was told that I had contaminated the Fanta because the machine had been cleaned beforehand. I had to confirm at the counter that the Fanta was absolutely pure the third time it was served. How can it be that my Fanta and McFlurry can't separate them cleanly?!

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Fabian Jaeggi . 2023-07-21

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I ordered the chili burger. I got a normal burger with cocktail sauce. The boss told me that there was chili in the sauce... I explained it again because it was clearly cocktail sauce. This contradiction from the boss was miserable.

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André . 2023-07-09

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It has a nice vibe, big place to sit outside. Food was as usual.

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Ankush Sethi . 2023-07-05

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The faucet in the men's toilet urgently needs to be changed!! Cleanliness also looks different. I hope I will be heard.

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Roger Riesen . 2023-06-30

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It was really nice, I would love to come back.

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Catharina Michel . 2023-06-27

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Big tasty does not have enough salat as mc Donald in Baden,

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Labi Bytyqi . 2023-06-25

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OK. But comparatively not that big of a selection. Big Mac etc. ok. However, salads are not recommended. The Cesar salad is simply overpriced for the quality. Ambience is not that great as it is right next to the main street.

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Steve Morris . 2023-06-22

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The lady at the McDrive who serves the food (during lunch) is very unfriendly!!! No hello nothing.

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Samira Müller . 2023-06-14

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We ordered sundae and then asked at the counter to receive the sundae later. It came with the food. It was withdrawn. When we went to get the sundae later, there was no fresh sundae but it was in the freezer.

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Ricardo Santos . 2023-06-14

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Poppy is like a poppy, just like a poppy

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Mikhail Kifarishin . 2023-06-03

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The burgers taste quite good but sometimes hairs appear, which is very unhygienic. And often the wrong things are given or forgotten.

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Elena Ademi . 2023-05-18

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I deliberately chose to visit McDonald’s outside of rush hour. The waiting time for My Big Mac Menu was a few minutes. It was freshly prepared and tasted delicious.

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Felix Müller . 2023-05-14

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There's nothing special like a McDonald's.

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Samira Girl . 2023-05-06

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Good food, fast service, good quality🍽🍴🍪🥟🍔🍟🌯❤️

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Ibrahim Salih . 2023-05-06

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Dear MC Donald team from Dättwil I read a few reviews and of course was there several times as a guest myself. If I can help with this criticism, I hope so: As a restaurant, you must already have the following as a basis - organization, friendly staff and handing over the correctly ordered items to the consumer. If you continue to rely solely on the comments of various guests to improve these basic principles, then unfortunately you are doing it wrong. I hope that this review has strengthened you so that you can continue to run the restaurant and your team in a friendly and exemplary manner. The stars of course refer to the fast food category Best regards

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nigio chicco . 2023-04-26

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It's just a shame that this is the third time I've gone and gotten something and not everything I ordered was there. I specifically asked her if everything was included and she confirmed yes. At home, I noticed in horror that she hadn't yet packed the menu for my son. Whoever you want to call, nobody picks up or calls back.

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André Huber . 2023-04-22

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Always everything dry... and everything without spices

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Carol Whelan . 2023-04-19

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The cashier at the drive completely refused to serve me! Because she claims that I should get back in line while no one answers the machine for several minutes! No hello, no goodbye! People are being ripped off here!!!

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Eren Topcu . 2023-04-19

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I went thorough with my bike on the drive. Service was quick and friendly

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Liu lulu . 2023-04-15

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Poor quality, poor focus on executing the right orders. Lack of professionalism and friendliness. Staff unable to understand German. I was in the drive, I ordered a Happy Meal with a cheeseburger, no meat. When I got home I opened the burger only to find the bread. I decide to call Mc 'Donalds, a lady answers me who obviously didn't understand me when I spoke to her. I ask her twice to pass me the cook. But she tells me I could talk to her, I explain the situation to her, but I realize that she wouldn't let me finish the sentence, she already had a deduction. Without really understanding what I was saying. I felt betrayed and asked the manager of Mc'Donalds to be handed over to me straight away. I am handed a man who I initially thought was the leader, but only later do I realize he is not. I was told I could go there again to have the sandwich made to my liking. No refunds or anything. But in addition to the rudeness and lack of professionalism I found there, I also had to invest in gas.

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Vanessa Natascha Dimilta . 2023-04-01

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Unfortunately, it is very rare that we receive everything we ordered at the drive-thru. Today, two Menue M both with 6 chicken nuggets and fries. When handing out the friendly MA repeated what was ordered. Wow, I thought, this time it worked perfectly. Everything was right, including the sauces. But no, when I got home, there were only 4 chicken nuggets in both boxes of 6 nuggets. Problems with counting/reading or what could be causing this quality?!? We now know at which MA the ordered items have to be checked, but the fact that the number of nuggets boxes has to be checked is something new. Dear managers at Mäc Dättwil, please ensure that your employees are appropriately trained.

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g60trader . 2023-04-01

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I received a regular cheeseburger even though I ordered a gluten free one. It's not fun at all with celiac disease. I didn't have a proper lunch break, so I trusted that I would get the right thing and not control it. If there are already allergy alternatives, please pay more attention to ensuring that everything can be adhered to.

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Iris Burkolter . 2023-03-16

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Catastrophe, burger was missing, only salad was in the bruger without sauce…. A sauce was missing! A burger was just all mashed together disgusting! Fries were never cold!!

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Alyssa Wyss . 2023-03-05

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not cleaned regularly. Machines often don't work. Slow service at the tables

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Borja . 2023-02-27

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I'd love to do it again in between

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Werner Nemeth . 2023-02-15

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Fries sloppy, burgers with pickles🥒🤮🤢

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Noël Bossert . 2023-01-22

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2 ordering machines broken, french fries rubbery, burger ok. The restaurant is only on one floor, so there is very little space and it's unchilled because of the beeping.

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Josua Bossert . 2023-01-22

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Fast and good food Depending on the time, there were a lot of people on site, but otherwise ok

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Fabio Tonchella . 2023-01-20

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Sometimes they forget something in the order

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Seb Cri . 2023-01-18

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I was given honey mustard chicken in vegi and no vegi burger!!

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E L . 2023-01-04

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Every now and then I like to go to Mc...

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Ines Dembowski . 2022-12-24

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I got very sick on the road afterwards First timr in a McDonald's...

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Jeppe Danvold . 2022-12-21

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The majority of it was clean, but I found the food to be rather dry and not comparable to other Mc standards (fries were soggy). Employees looked rather listless. Seating options (stools) were ok in terms of comfort.

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Manolito Deuber . 2022-12-18

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A cozy mcD was pretty quiet, you could have a conversation without having to speak loudly and the tables and stools were clean

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Bossi Walter . 2022-12-16

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The fastest mc within a 100km radius. Super friendly staff. The superiors are at least as friendly. Really well organized. I will only dine at this MC in the future.

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Davide Saita . 2022-12-14

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Super friendly service, that's how all McDonalds should be.

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Robert Reidy . 2022-11-24

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Devices/machines for ordering do not work from time to time. It can't be that you have to change the device 3 times...

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Marmic . 2022-11-09

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The Mc was very full and the staff were so demanding that not all of the tables could be cleaned. Understandable for me and not a major problem.

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Daniel Neeser . 2022-11-07

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Unfortunately I can agree with the negative comments. Dirty tables, cold fries, products forgotten and very unmotivated staff (seems to me). You can learn a lesson from the Mc in the city, they do it well!

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Mr Camora . 2022-10-30

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Already several times fries are missing, sauces are missing, burger ingredients are missing... always something new. very bad organization! It's a shame I'll avoid this McDonald's branch!

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René Varela . 2022-10-10

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Drive Inn: Fries not included and burger was wrong Restaurant: OK like every Mc Conclusion: it is better to order at the counter or check your order at the counter at the drive-in.

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René V. . 2022-10-10

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Mc Drive: My 2nd visit to Dättwil and got the wrong items twice, today fries without salt and the 2 ketchups I paid for weren't there either. Very disappointing!

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Markus Frischknecht . 2022-10-01

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Unfortunately the staff is not really competent. The burger often goes missing in the take-away bag. ALWAYS RECOMMENDED TO CHECK YOURSELF! Weak.

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Daniel Dürr . 2022-10-01

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Restaurant very small, we had to sit outside

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David Oeschger . 2022-09-22

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Excellent you are the size, keep it up

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H V . 2022-09-13

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What's that supposed to mean? Where's the sauce?! No more!

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Sydney Michel . 2022-09-09

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Once again half of it was missing… frappe and sauces were missing. No straws… and it wasn't even busy!

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Patrizia Amoroso . 2022-09-09

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The machine didn't give out a receipt. When we told the staff we were ignored. After we finally got the food, we discovered that 3 products were still missing. We had to wait again for that. There was no soap in the toilet and it wasn't clean either. The tables weren't clean either. I understand that there were a lot of guests - you can be sure of the cleanliness and quality of service In my opinion, it can still be improved significantly.

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Isa Bella . 2022-09-02

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There is something wrong. How is it possible that out of 10 orders 5 are wrong????? Today I went there for the last time

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Giovanni Macera . 2022-08-19

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The food comes very quickly after ordering

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Beniamino Carmelo Guglielmino . 2022-08-19

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We enjoyed a fine raclette burger here

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BEATRICE . 2022-08-18

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Every burger joint makes better burgers. The food here is thrown together and squashed. Total disaster.

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Blasko Susnja . 2022-08-15

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Never been happy with the order, something was always missing and forgotten. MEGA RUDE STAFF.

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Biasha Juma . 2022-08-13

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Normal Meckes, just with gluten-free burgers. Few parking spaces. Otherwise everything as always.

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Rüdi Ger . 2022-08-07

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Roadside McDonald's. Not much more to say. Clean bathrooms.

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Joel Carter . 2022-07-24

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EFT did not work on two self-service machines. Receipts are also not issued correctly. Too many technical problems.

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Hamza Jatoi . 2022-07-01

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First time trying EU McDonald’s and their menu was different had much more items! Taste was completely different and bigger portions! Quick service!

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H9Y YU . 2022-06-22

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Loving advice and everything polite.

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TK MMS . 2022-06-18

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Many thanks again to the very helpful and friendly employee Hamza this lunchtime! Great service when someone helps you so naturally when your navigation system fails, you don't have internet in Switzerland and the direct route to Baden is blocked. Top employee who significantly improves McDonald’s!

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Isabell Kof . 2022-05-28

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Unfortunately, I keep going there because this branch is the closest to us. Wrong order twice at the drive-thru or even forgotten an order. When I brought this to the attention of the personla, they said that I should always check it before I go home. Where are we here? If you did your job correctly, we as customers wouldn't have to control the whole thing. When I ate there once, we were sitting right near the cash register. I received 4 complaints within 45 minutes. I've never seen anything like this before.

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Vreni Meier . 2022-05-26

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We often went out for lunch. Often half of them were brought to the table incorrectly. Cola instead of water, the sauces weren't available for days and there was only ketchup. Then you don't have to ask which sauce you want if you only have one left! Staff could also need training on friendliness.

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M.S . 2022-04-26

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I was really looking forward to my fries in my medium menu but unfortunately they didn't manage to pack them and treat me to them!!! gopffidstutznanemale Unfortunately I didn't get my voucher... I think it's a bit weak...

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Noemi Rosen . 2022-04-24

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Tables outside not clean, no ashtrays available for smokers. Floor outside dirty, garbage constantly overflowing. Staff barely understands and speaks German.

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Francesco Pecoraro . 2022-04-19

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2 out of 10 things were served incorrectly with the digital order on site. Mineral water instead of apple spritzer and a sauce was forgotten. Last time there wasn't enough ketchup, there weren't any napkins and some of the French fries were very soft. Don't feel like complaining again and again.

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Marcel Sidler . 2022-04-09

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Very expensive by Ukrainian standards 2 big dough + 1 large fries + 2 large drinks = 27 francs / 864 hryvnia 😳 The taste is excellent, very tasty buns and meat, enough sauce, hot. But the burger is falling apart terribly

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Kristi . 2022-04-01

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Typical McDonald's as you know it.

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Sebastian Hadley . 2022-03-30

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The food in the evening until the restaurant closes is simply not made with love :'(

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Jérôme Eggerschwiler . 2022-03-25

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Not the first time! The cheese is always just thrown in and, as in other burgers, the salads are mostly in the cardboard box than in the burger itself. That's not enough. They usually forget a lot of orders, even if they forget entire menus twice.

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Iki i . 2022-03-22

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I love the Vegi MC I need this pleasure in my mouth at regular intervals I'm not entirely happy with the fries. Not really crunchy, but taste is good Staff is friendly and accommodating. Covid certificate is required if you eat inside.

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Roland Knecht . 2022-03-02

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Fries were cold. We ordered two cheeseburgers and we received one. Within 30 minutes, four people complained about something missing from their order. The MC was dirty too. Really disgusting! The staff had an expression on their faces like 365 days of rainy weather. Never again.

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Lichtwesen 89 . 2022-02-26

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