Basierend auf 126 Bewertungen gefunden auf 1 Websites
Basierend auf 126 Bewertungen gefunden auf 1 Websites
Nº 15 unter 99 unter Vernier
Stellungnahmen
Wonderful and warm welcome from Saverio, the top team!
Julien VINCENT . 2024-03-23
WEITERE KOMMENTARE IN Google
Always a pleasure to have new coffee offerings. The service is always top notch and attentive!
Veronique Olivo . 2024-03-07
WEITERE KOMMENTARE IN Google
Very nice discovery of a delicious blend of Coffee with Speculos!
Emma Pham . 2024-03-05
WEITERE KOMMENTARE IN Google
Thank you for the advice and kindness
Frédéric Multari . 2024-03-02
WEITERE KOMMENTARE IN Google
2 times I went there 2 times I spent 10 minutes in the store without getting a hello or a request for help/advice or a demonstration I will order online
Patrik Martins . 2024-02-22
WEITERE KOMMENTARE IN Google
very good welcome, they are so nice and their coffee is so good (I hate basic coffee)
Aphrodite Chan . 2024-02-16
WEITERE KOMMENTARE IN Google
Excellent welcome. Fast service
Nath S . 2024-02-05
WEITERE KOMMENTARE IN Google
Top service and a pleasure to talk with the team!
Patrick Deharbe . 2024-01-23
WEITERE KOMMENTARE IN Google
Very nice personal discovery at the top!!!
Vinh phu Ngo . 2023-12-01
WEITERE KOMMENTARE IN Google
Great welcome, very happy with the service.
Amal Emonet . 2023-11-30
WEITERE KOMMENTARE IN Google
Excellent customer service very good coffee
Leboncoin Leboncoin . 2023-11-30
WEITERE KOMMENTARE IN Google
Myriam and Saverio, perfect and warm welcome, a revisited and exceptional latte macchiato gently prepared, a pure delight!
Wassila G . 2023-11-30
WEITERE KOMMENTARE IN Google
I waited for 46 minutes to get help from technical service by phone. NIET, no one answers, what is this after-sales service????
Marc Raphaël PEREZ . 2023-11-29
WEITERE KOMMENTARE IN Google
Tasting at Balexert cocktail 🍸 and latte machiatto: magnificent
Claudie-Anne Irondelle . 2023-11-25
WEITERE KOMMENTARE IN Google
I highly recommend this store! Thanks to Saverio for his kindness and his service which is just perfect
Arian ASANI . 2023-11-24
WEITERE KOMMENTARE IN Google
Unchanged taste even if you forget your cup for hours! Very good reception from the Baristas in Balexert!
catia marques . 2023-11-23
WEITERE KOMMENTARE IN Google
Great service at the Balexert bar and the sellers are very welcoming! 🤗
Tania Ferreira Morais . 2023-11-22
WEITERE KOMMENTARE IN Google
Great welcome from the Nespresso baristas on the bottom floor of Balexert. The coffees were delicious!!! I'll be back
Sheila Dos Anjos . 2023-11-22
WEITERE KOMMENTARE IN Google
I highly recommend Nespresso Balexert. I was served by Madame Emilie, a wonderful person, and the whole team will come back with pleasure.
Santos dos Reis Maria de Fatima . 2023-11-12
WEITERE KOMMENTARE IN Google
First visit, I was served by Eléonore who is a lovely person!! Thank you very much for all your advice, I was delighted. I will come back, you are great Eléonore 🥰
L . 2023-11-07
WEITERE KOMMENTARE IN Google
I recommend the Nespresso boutique which is located in the Balexert shopping center. In fact, the team has always been smiling and dynamic, providing quality advice and welcome, it's a pleasure to be served like that! Congratulations to the whole team and see you soon!!
Sergio Schepisi . 2023-11-03
WEITERE KOMMENTARE IN Google
Staff in a hurry. You have to insist on enjoying a coffee when you have already honored your purchases. A counselor who opens the drawer for you without warning you and who touches you and hurts your thigh without apologizing. This is why I favor purchasing via the internet. First and last purchase in this store.
Frechard Edwige . 2023-10-14
WEITERE KOMMENTARE IN Google
Very good after-sales service, the team was very helpful. Thank you so much.
Mo . 2023-07-19
WEITERE KOMMENTARE IN Google
great team a very pleasant welcome, very professional advisor. Do not hesitate to choose this store.
Antoine Cochet . 2023-07-19
WEITERE KOMMENTARE IN Google
I'm going to Nespresso this afternoon with my daughter. I greet the saleswomen who barely respond. I've been looking at the cafes for 5 minutes. Instead of coming, these two ladies prefer to talk. And ignore me. Finally we left. There were no other customers.
Delphine Corpataux . 2023-07-18
WEITERE KOMMENTARE IN Google
In Balexert 2 busy sellers, 3 people arrive including a gentleman apparently friends with the seller who passes me in front then a lady does the same. I waited 20 minutes I'm 71 years old and not even a seat to sit. So angry I left. Without buying anything I won't come back again.
Jocelyne . 2023-06-30
WEITERE KOMMENTARE IN Google
1 person to serve 7 customers too much waiting time nothing to say against the coffee.
bisou nours . 2023-06-17
WEITERE KOMMENTARE IN Google
We stopped buying capsules from the brand because of the attitude of the employees of this store. However, we have been customers for years until we had “ambassador” benefits. Since then, we have bought other brands and things are going very well. I do not recommend this store at all.
Roman Ostrovski . 2023-05-09
WEITERE KOMMENTARE IN Google
This is not the first time that I have gone to the Balexert espresso shop, and the observation is always the same. There is always an error in my order, in all this time I still haven't learned to control. Today I go back to buy coffee and especially decaffeinated, as luck would have it she didn't put decaf but normal coffee (livanto) instead of decaffeinated volluto. When she asks me my postal code, I say eighty three, she laughs. Because I'm not saying eighty, no respect. I'm not in the habit of giving bad reviews but this is the straw that broke the camel's back.
Ricardo Monney . 2022-11-15
WEITERE KOMMENTARE IN Google
Very well received, very helpful staff
Tom . 2022-08-27
WEITERE KOMMENTARE IN Google
Very nice home ! I would like to highlight the qualities and self-control of Emilien (I'm not sure of the first name), an incredible employee who faced a customer who tried to "scratch" everything she could... mug, water bottle, coffee, €25 voucher, €30 voucher, it was endless! I was amazed because he remained incredibly calm! I was then very well advised, pleasant shop!
Alexandre Gauter . 2022-03-29
WEITERE KOMMENTARE IN Google
It is unacceptable that the sellers still wear the mask
Nicole Nicnic . 2022-02-25
WEITERE KOMMENTARE IN Google
Disastrous experience with the store manager, very haughty and I clearly disturbed him in his store tidying and his chatter with his salesman... I would not come back and I do not recommend at all
Celine . 2022-01-23
WEITERE KOMMENTARE IN Google
Too bad not to have either the tea from your machines or the pro capsules available. A failure in your business strategy.
Cdrik . 2022-01-17
WEITERE KOMMENTARE IN Google
A huge variety of coffees - The staff is helpful, a nice guy assisted me in choosing a great selection of coffee. Had received a surprise, thank you Nespresso ! Highly recommended ☕️👌
pvalerianodiaz . 2022-01-15
WEITERE KOMMENTARE IN Google
At the top friendly and helpful
S Noux . 2021-10-15
WEITERE KOMMENTARE IN Google
Always great service I work in the center in the Diesel store and they are efficient, fast and very pleasant thank you very much ☺️
Manon Hoareau . 2021-10-14
WEITERE KOMMENTARE IN Google
Very helpful and friendly staff. They gave me excellent advice on the new Nespresso machine that I wanted to have.
Javier Camacho . 2021-07-29
WEITERE KOMMENTARE IN Google
I don't even like nespresso and I still walked out with a new machine, milk frother, loads of different coffee flavors and the idea that somewhere there is a barrista inside of me.
Dennis Achterberg . 2021-07-12
WEITERE KOMMENTARE IN Google
Great welcome and explanation of our new Tip-top machine
Nathalie G. . 2021-05-08
WEITERE KOMMENTARE IN Google
The new store is very pretty, superb presentation, very refined. Smiling and responsive staff!
Andreia Tapia . 2021-03-16
WEITERE KOMMENTARE IN Google
I was delighted to be able to buy my coffee on Thursday evening at 6:30 p.m., but the store was closing, although it usually closes at 7 p.m.
Patricia Schaller . 2021-02-21
WEITERE KOMMENTARE IN Google
Very competent service and very pleasant staff
Valeriano Anibarro . 2020-11-17
WEITERE KOMMENTARE IN Google
Super sales person always listening and helpful
Sincinisincini Massimo . 2020-05-13
WEITERE KOMMENTARE IN Google
Nespresso coffee IS and will remain the best! In addition, the welcome in the store is very attentive and warm, I am always offered something new to taste and it's pleasant in such a beautiful shop. I have to mention the incredible longevity of their machines, mine must be...10 years old, no less! This is extremely rare for household appliances these days. The Swiss quality is definitely there. Absolutely Nespresso addict!
Carla Vieira . 2018-07-03
WEITERE KOMMENTARE IN Google
Unsmiling staff, only cross-border workers who take the jobs of Swiss residents.
Dylan Turpin . 2018-04-11
WEITERE KOMMENTARE IN Google
A warm welcome, a super warm and sociable team and impeccable services! Well done to the entire Nespresso team at Balexert, I highly recommend this store which will not disappoint you.
Maxime Baudin . 2018-03-01
WEITERE KOMMENTARE IN Google
VERY AMIABLE AND ITS EXCHANGE FROM THEIR COMPETITOR IN GENEVA
MARIELLA SOPHIE . 2017-09-14
WEITERE KOMMENTARE IN Google
Nothing like Nespresso! And this place have a great service too.
Shlomo Tamir . 2016-12-31
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
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48 Stellungnahmen
Wonderful coffee and ambience but waitresses are on their own schedule so they show up when they decide to and bring drinks when they want to. I did try the first couple of visits to get their attention several times at the end with eye contact and a nod, then raised the hand halfway, put a 20 franc note on the check on the table until finally to their SHOCK and HORROR I put the ball in their court by deciding to GET UP & PAY at the counter. Now I don’t have any problems anymore because that is how I pay. Great, no more waiting an extra 15 to 20 minutes to pay at the end. I don’t mind it anymore now. I noticed that the locals frantically stop them in their tracks at the table upon delivery to pay on the spot before they go off again. Might try that one today… I speak perfect French because I lived there for many years. No excuses…
27 Stellungnahmen
I used to have lunch here several times per week but not anymore. The prices once again have increased, the portions size reduced (the salad sizes are ridiculous), and for what? Average food at the best, most of the time unseasoned or with poor quality meat / fish, the menu is repetitive, vegetarian option is unbalanced and most of the times doesn’t include any protein source (just a bunch of carbs and fat), the salad buffet is empty at 12:15. The staff, friendly, but inexperienced. Better to go to coop or eat my own food. Answering to the below comment: None of the information you’re providing is new to me. I am well aware of the overall cost increase. I also remind you that in less than one year you have increased your prices twice, so this isn’t related to VAT increase which only came to effect in 1 January 24. I don’t know where your benchmark data comes from, but as regular customer of coop / migros, I can tell you that your prices / quantities are way off. E.g. your “big” salad container costs 16 CHF and is much smaller than the fresh daily salads prepared at coop which cost less than 10 CHF. Further the salad buffet is always empty by the time the majority of us can arrive for lunch (avocado, salmon, tuna, are all gone at 12:15 and all is left is greens and other carbs - paying 10-16 CHF, depending on the size, for lettuce and beans seems unreasonable to me). Your small salad container looks more like a coffee cup! How do you even fit voluminous vegetables there? It’s ridiculous and it costs 10 CHF! The fact that you work with apprentices just indicates that your margin is even higher because for sure you’re not paying full salaries to these individuals. So once again I will continue to avoid having my meals at this place and I’d really suggest you to recheck those prices, sizes and product availability because I can tell you that you are losing and will continue losing customers.
968 Stellungnahmen
A wonderful evening, in a warm and atypical setting! We had the pleasure of tasting the wagyu beef charcoalade: what quality! Homemade fries (an ever rarer thing) and mixed salad as accompaniments. Perfect mocha flambé and half-and-half to round off this feast in style! Also note the kindness of the waiters, a very professional welcome and monitored parking. Class! I recommend 100%!