Restaurant Rotes Haus in Brugg

Good welcome excellent service wonderfull pizza Thank you Vittorio congratulations for the staff especially for the beautiful waitresses

Nice place even with kids keep it up with services

Good food at every price point. various lunch menus

Today I had lunch at the Trattoria Rotes Haus - Brugg, simply wonderful, very tasty, inexpensive, top service Thank you very much

Fine dining and friendly service to be recommended

Service wasn't the fastest and a smile would have been a smile. The main course was served and the starter plates had not yet been cleared. 2 had already eaten half the pizza by the time the other 2 received their meat dishes. The meat was good but side dishes were cold. After serving the skin course, we didn't see the waitress for about 30 minutes until we ordered the bill. No clearing of plates, no asking for coffee.

Finally a restaurant that introduces a kind of coperto. We always like to go to the restaurant, the problem is my appetite is no longer as big as it used to be. You can't get a children's portion everywhere, seniors' plates are only available in some dishes. Don't understand the excitement, you're happy to pay for it when you're on vacation in Italy, but not in your own country? Coperto will soon be vital for many owners. If we're in the area again, we'd love to come back.

Order was apparently forgotten. Waited almost an hour for the pizza.

We waited 1 hour and 35 minutes for our pizzas. (We even made a reservation beforehand)

What a joke!!! If you share the pizza, you will need an extra plate, extra cutlery and another napkin. The surcharge of CHF 3 is therefore completely justified. Those who don't understand this could help with clearing up and washing up during a day/evening and then leave the tip to the staff 😅

Reservations for dining are an advantage.

Actually good pizza, but there is an extra charge just because you share a pizza, something I only know from Italy. The fact that everyone had their drink didn't help either. Then eat pizza somewhere else...

The food was just OK. Also quite expensive. I expect more. Price/performance is inadequate. The service is not attentive and sometimes rude. As a guest you have the feeling that you are not welcome. At least not too long of a wait. I don't like the atmosphere. Cleanliness could also be given more attention. I will hardly visit this restaurant again.

Nice location, but forever waiting for the food. Were there as a group though.

It's a central location with evening sun where we've eaten good pizza in the past. But we just paid 25CHF for "minestrone" soup, which consisted of just a single cut up broccoli in a clear broth - no tomatoes, no potatoes, no rice/pasta, hardly any taste... Completely disappointing. The worst thing was that the waiter knew it was wrong but avoided us for the next 25 minutes (when we could have sent it back) then finally came when we were ready and just complained about the chef when I complained about the Soup complained (and charged us full price)... There are better alternatives nearby if you want pizza/pasta/soup (e.g., L'Ulivo) with better food and service.

We didn't eat there as planned, so to be fair I can only rate it 4 points. Unfortunately we were turned away from the terrace in a very rude manner because part of it was closed. The sign was not visible from behind and was hanging down. It's tragic that you are treated like that. I will never ever eat there.

The food takes a long time to arrive

The food is quite OK. For my taste, however, the service staff is quite slow, inattentive and sometimes a little cheeky.

Food top. Unfortunately the service is not attentive.

Good. There is also gluten free.

Fries were good. Good place after a bike tour

The waiters were so grumpy, as if they were saying, why are you here? The food wasn't appetizing at all. I don't think I will eat here again.

Good restaurant! The chef really has it under control and you can tell. The service is nice but sometimes quickly overwhelmed. Sometimes the waiting times are a bit long - but it's not a problem. The ambience and location are perfect.

Very friendly staff and great cuisine.

Extremely beautiful place and food is also nice

Vitello Tonnato of the highest quality! Pizza anyway. Service had a bad day, so 4* instead of 5*. May occur.

Tuned ready-made pizza with a flimsy base, different sized menus are equally small, service is terrible. It's better to eat in the barracks.

Been there a few times, the atmosphere is nice but the service and food leave a lot to be desired. A 200g and 300g have recently become the same size but cost different🙃

See you were greeted unfriendly. We then waited 20 minutes until we could order a drink. The service staff then argue in front of all the guests. I had bruscetta as a starter. The bread was extremely salty and the bread was burnt. For the main course I had a pizza. According to the menu, homemade stone-open pizza. I received a small ready-made pizza that was baked and then the side dishes were thrown on it cold. Very bad pizza Not recommended...

We were there as a family as early guests and asked whether the kitchen was open yet. Unfortunately we had to wait a very long time. During this time, the menu and wine glasses for children were not put away. Pizza for our children took forever, at the next table (ordered later), it arrived before our meal. The vegetable side dish for our main courses (fitness plate and cordon bleu) was catastrophic, smelled like dishwashing liquid or something rancid. We rejected it and received new inserts. Waitress even confirmed that it wasn't good. Unfortunately, even on the second attempt, there were still terrible parts on the plate, really inedible. Since after almost an hour the children still hadn't received any pizza, we left. Really very disappointing, we initially had a good impression and were actually happy, we are not picky guests, but here it was really too much of a bad thing. Hope this changes for the better.

Waited 1 hour and 15 minutes for 4 pizzas and got the wrong pizza - this happened twice. Won't eat there again. Pizzaiolo is a disaster

Unfortunately there were long waiting times for the food to arrive. Unfortunately the food was cold when it was served.

Nice personel. Actually. The food (pizza) arrived at our table cold and after we had waited over an hour for the pizza. No, it wasn't extremely busy today, there were guests, but not so many that it justified a waiting time of >1 hour and didn't require a cold pizza.

Great fine food! Thank you very much, we would love to come back!

Very good pizza, friendly staff and hosts

Food mostly good. Service with highs and lows. Needs improvement.

There were 4 of us and we ate very well. The boss personally served us in a friendly and prompt manner. We will come back, (Romagna)

Right in the middle of the old town, you can park in the parking lot right next door. Food is good and the service is friendly

Super Super, we were there with the business. Thank you, food was super good

Very unfriendly service. The person had arguments with several guests during our visit and unfortunately also with us at the end. The service was understaffed (only one person) which made the person tense and stressed. Briefly summarized: We were lied to, the person was cheeky and opinionated, instead of apologizing we made excuses like "today is my first day" which was obviously wrong, the condition always interrupted us and she always wanted to blame all the mistakes of the previous shift Push shoes. Food was generally okay, but not worth the stress.

Well.....the salad plates were ok - but too small as a main course.....the bread didn't come either and I had to go to the counter to pay.....actually a shame

It was good pizza . I like it .

Food quality mediocre. Service very unfriendly, unmotivated and slow.

On the busy road with car poser. Otherwise a cozy restaurant with friendly staff. We were only there for an aperitif, but we were still welcome.

Friendly service👍 Good selection on the menu.

Today I went to the Red House with my daughter. We were looking forward to a delicious coupe in the beautiful weather and warm temperatures. We quickly found what we were looking for on the map. After our arrival, we quickly realized that the gentleman from the service was alone at the time. He had a lot to do and had to take orders, serve them and apparently also prepare the orders in the kitchen because there was no one in the kitchen at the time. That's what he mentioned to us too. At this point I was already a bit skeptical as to whether our order and its preparation would be carried out with the necessary professionalism. When the service person took our order (including a Coupe Denmark), he had to look at the menu to see what the ingredients were. When I mentioned that the Coupe Denmark needed warm chocolate sauce, he said that he only had cold one. This wasn't a problem for my daughter, who was just looking forward to some ice cream, so we placed our order. When the coupes were served after a short time, my fears were unfortunately confirmed. The coupe shells were nowhere near filled to the top. The ice cream balls were tiny, but there were even more cold chocolate sauces. The whole presentation of the coupes was simply not at all what one might expect given the hefty price of Fr. 12. In just a few minutes we had eaten our mini coupes. I can still vividly remember earlier times when, even in Switzerland, you could get great coupes with lots of ice cream, fruit, sauce and the like for less money. Maybe that doesn't exist anymore these days!? The service person mentioned while serving that he had to improvise. For me, this would have been completely fine if we could have improvised with the payment. Unfortunately this was not the case! I would also like to mention that we have just returned from vacation in Italy. What we encountered almost everywhere in terms of price/performance ratio bears no relation to our experiences in the Red House. The ice cream balls there are huge and the quality is usually excellent.

Went on the bike today. The trattoria was just right. We had ordered pasta. They were really awesome. We enjoyed it very much and enjoyed it. The service was also very friendly. We would be happy to come back.

Great ice cream, very friendly service, everything was great.

Friendly service, nice restaurant, served quickly

Overwhelmed staff and a boss who just stands around. Forgotten salad, endless waiting times and dirty tables!

Good trattoria with delicious pizza. We work with regional ingredients here! Top

Let yourself be pampered in this special house, the food is prepared with love. Is really recommended.

Very good pizzas but expensive for foreigners

I was a little disappointed. Despite a reservation, we were unable to get a seat outside. The fish was very overdone, the wine was delivered incorrectly and we had to wait quite a long time at lunchtime. But the staff was very concerned about our well-being.

The best pizza we ate in Switzerland!!! Thank you Vittorio and all the staff and see you soon.

Traditional Italian cuisine for good value for money...pasta, pizzas and meats. Good service in a pleasant and well located setting.

The appetizer came quickly. During the main course a pizza was delivered incorrectly. The service daughter reacted really well and the correct pizza was brought out 10 minutes later. The food was good. We all went home with well-filled stomachs. The price-performance is great.

I definitely won't go there again. They just don't understand the concept. Not worth a visit.

Pizzeria you can visit. Recruits also feel at home here!

Had a very good pizza 🍕 quattro statione outside. Service very friendly. They also serve gluten-free pizza

We had dinner with you again today. Everything was great, great service and absolutely good cuisine👍😀👍

A pizzera with flair and cosiness. Very fine Italian cuisine.

We visited this restaurant for movie night. And to be honest, we were disappointed. The expectation was that we would have a nice dinner in a reasonably reputable restaurant. Yes, you can eat there but the quality was less than expected. The service was nice but not really hospitable either. The location matched the prices of the meals. In short, we are not very enthusiastic about this restaurant.

The food was ok. The rolls were difficult to eat, maybe not fresh, the salad plates had the same sauce on them (they didn't ask what sauce you wanted), the meat was juicy and good. Staff not very satisfactory, very unmotivated. The boss suddenly had loud music playing on his cell phone... that was a bit unprofessional.

great pizzas, great dough... spicy is also spicy 😈

Photo 1 (Parma ham pizza ordered in the Rotes Haus restaurant), photo 2 the same pizza take away order 🙂🙂🙂

A nice atmosphere, friendly staff. Despite many guests, we were always served very quickly and never had to wait. The selection is very large with lots of fresh and homemade dishes. The prices are completely justified. The food was very delicious.

Very good food and very friendly people Service. Highly recommended.

The food was top notch from the starter to the dessert. The boss is a great host. The only point of criticism is that the staff could be a bit friendlier. Price-performance absolutely OK. Would love to come back.

4.5 CHF, which spoils the experience. Was there for dinner with the family (wife + 2 children (8 & 3)). We ordered 3 pizzas and an extra empty plate for the little one. First of all, the pizza was very tasty, really good, BUT they charged 4.50 CHF for the empty plate. Because of 4.5 for an empty plate we did NOT order: 2x espresso and 4x dessert. I don't understand why people charge money for an empty plate when enough has been consumed. Pizza was very good, but there are plenty of other places that are also very good. A pity.

For us the visit was rather a disappointment. Even though we had reserved, we felt like we were a nuisance. The whole operation seemed a bit chaotic to us. Probably just too many people came and the staff was overwhelmed. Breakdowns happened and we constantly had to wait. Nevertheless the staff were very friendly. The meal was okay.

Enjoy your meal! Friendly waiter with excellent wine recommendations.

Food very good, service inadequate

Gluten free pizza and pasta available, just not if in a hurry

The food is good and the staff are helpful

Unfortunately, the service gets worse and less friendly every time and you feel very uncomfortable. However, the food is always very, very good. The dessert is mostly not cold, rather lukewarm... What a shame!

For me the best pizza in Brugg. Hearty toppings, generously sized and the dough is nice and crispy. What more do you want? :)

You can spend 3-4 hours drinking a beer without being bothered by the staff.

Horrible service, unfriendly, always looking the other way, when we didn't even have anything to drink in front of us after 40 minutes, we left again. I would never visit the restaurant again.

Top service, very fine food, compliments!

Neglected flower boxes in the gardening area. You could get more out of it.

By far the best pizzas in Brugg and the surrounding area.

The service is great, very friendly and does everything herself 👍

Very good pizza and very welcoming staff.

Nice hosts, large menu, authentic Italian dishes. Price performance is right.

Very friendly boss, really nice ice cream cafe and nice guests!! 😉 I'd love to come back.

Cozy restaurant on the main street. A bit loud. Good menu. Unfortunately there is no constant warm food. Staff very nice

Very friendly service. Prices reasonable. Eat good. Tagliatelle Red House are ok but not earth-shattering.

The food was average, the service was friendly!

Wir sind heute zu viert auf der linken Terrassen Seite gesessen wunderbar wie immer. Das Personal machte sich direkt auf den Weg mit Speisekarten in der Hand zu uns. Es war ziemlich warm, wir waren Durstig und uns wurden Rasch die Getränke gebracht. Wir haben 3 Pizzen und eine Carbonara bestellt. Nach 15 min fragten wir den jungen Kellner ob es noch lange dauern würde und seine Antwort war : Aufgrund dass der Laden voll ist müssen Sie mit einer längeren Wartezeit rechnen etwa 20 min. Doch dann brachte er uns 4 Leere kleine Teller darauf etwas Olivenöl, als wir fragten was das sei hat er noch etwas aceto balsamico salz und Pfeffer dazugegeben und noch etwas Brot. Das haben wir sehr wertgeschätzt weil wir einen Riesen Hunger hatten. Und ich denke solche Höflichkeit sollte das Restaurant stolz machen. Die Carbonara ohne Sahne Original. Die Pizzen hervorragend ein sehr geschmeidiger Teig. Ich kann das Restaurant nur weiterempfehlen mit freundlichen Grüssen Frau Riede

The food was good, the service was unfriendly.

Wonderful evening spent with very good food on the outside terrace. Great location...there was almost a bit of a holiday feeling. We recommend.

Great, pleasant atmosphere and friendly service

Food good, service staff excellent. We asked for a little chilli, which came only colored and drowned in sunflower oil. When we complained about this and asked for some spicy paste, which we had in the starter, the answer was that everything was sold out. We then ordered the starter again and lo and behold there was spicy paste again. As long as the customer pays, they should be treated accordingly.

Sehr freundlich und guter Service.

Restaurant Top. Frühstück und Zimmer dem Preis ensprechen {bescheiden} . Nicht schlecht einfach ok.

Getränk und Speisekarte bestellt, Getränk bekommen.......dann kam nix mehr! Bezaht, gegangen.

Einfach super feine, echt italienische Pasta (vongole frisch & delizioso) 😊👑😊

Sehr freundliches Personal & gutes Essen

Auch nach Jahren, immernoch super Essen, faire Preise und tolle Bedienung.