Shell in Biel/Bienne

Great location on the main road, diesel and unleaded.

There is everything you need and gas is relatively cheap

The only reason why this gas station still exists is because it is 100m next to the high school. Prices are way too high, the gas station is smelly and unpleasant and the service isn't particularly positive either...

Absolute bottom of all Shell gas stations in Switzerland. The floor by the pillars will probably never be cleaned. It's impossible to fill up without your shoes smelling of diesel afterwards. The gas pump handles probably never see a rag either. I have a Shell company card and unfortunately I have to fill up at this gas station every now and then. Ad-Blue has been outstanding for weeks if not months. Staff responds to my input. Shell Switzerland doesn't respond either! Maybe it will help if I go public now. Until further notice, I recommend giving this gas station a wide berth! Visited the gas station again: Even worse compared to the last visit. Reviews and direct contact at the local gas station are absolutely useless. There is a defective lighter at the gas pump... (danger)? Even if they are concessionaires, Shell doesn't care...

Friendly staff and was very helpful.

Usual gas station with mini shop, friendly staff until around 10 p.m. on weekdays.

Friendly, funny and super efficient!

Good evening I was at this gas station this evening at around 9 p.m., which I will definitely never visit again! I have never experienced such insolence and impudence. It could be because the employee had a bit too many per mille...

Not the cheapest, but nice and well stocked

Friendly staff, kiosk with essential groceries and snacks. Very practical for refueling and shopping.

Very poorly received, Mr. does not accept change Supposedly he does not have time to count. Not polite and disrespectful!!

Very poorly received on Sunday evening by (Mr) Wanting to buy drinks, he accuses me that my car (French plate) is parked here while I am on foot :D Find yourself better collaborators Shell Station. Too bad for your image.

Always between 5 and 10 centimes more expensive than any other gas station in the region. Better gas? Hardly... rip off and impertinent. Also grossly unfriendly.

I often went there to buy things because it is conveniently located. The woman there is doing a good job. But the gentleman who works there is a mess! Extremely unfriendly to customers and always has a very aggressive attitude. Friends and acquaintances also confirm this to me. In any case, I'll avoid the gas station as long as he works there.

Small, practical gas station where you can make 2-3 emergency purchases.

This Shell station is usually OK. But following a misunderstanding, and an error in the pump number, the evening employee (man) was unable to manage the case and correct the collection calmly. The unacceptable attitude of the cashier as well as his aggressiveness in public towards the customer who made the error in no way reflects the image of Shell stations. This employee's "customer service" skills clearly leave something to be desired!

Average gas station, has what you need. Service ok, nothing special but not bad either!

Very bad service! Impolite! Disrespectful!

Very unfriendly customer service, disrespectful answers to questions and poor customer service.

Good service and personal... Recommended...