Starbucks in Basel

Ordered a cappuccino to enjoy in the cafe. Received in cardboard cup. When asked: “we have no more cups”. Conclusion: more appearance than reality.

After a good walk in Basel with the BB we arrived here in the basement, the places are quite large and had a good time with the family with a good coffee and small cakes. We were installed under the stairs and were able to put the BB stroller without problem in the middle of lots of young people.

Went there at carnival and were welcomed by friendly staff! I thought it was great that I was allowed to use the toilet without having to pay anything.👍

I don't understand why they still serve boiled coffee in 2024.

A classic Starbucks with a good street view. Downstairs is a silent and cozy working space. Toilets were clean.

Tables too small for my legs, the staff was overwhelmed with my order even though I only wanted a frapo

There's also a basement inside the store, so it's very spacious. Convenient as it is right in the middle of alt stadt

Food/drink is okay, but expensive But we waited 25 minutes and the service wasn't that good or nice.

Have fun with diabetes. Sugar and water and then overpriced. I prefer to support regionally.

Classical Starbucks with a warm personnel. Good spot in a city center

Prepared quickly, friendly service and it was delicious.

Staff was nice and the drinks were good

I asked for hot coffee, I received it with ice cubes.

Starbucks coffee is and remains simply one of the best coffees you can enjoy outside. Unfortunately I still find the prices too expensive! It is still a very popular place, so you often have to expect queues and always worry that you won't find a seat. The cleanliness always raises doubts, as the staff often don't have time to clean the tables - let alone the toilet - due to their stress.

Very good location with a great view of the pedestrian promenade Freie Straße. We LOVE going to Starbucks, even if the baristas insist on making large coffee instead of medium.😂 The girls at the counter on New Year's Eve were not very friendly, but we understand them🥳 A big request to managers: in most coffee shops, your workers overheat the milk. This harms the drink and does not give an advantage in winter. And we still didn't have sticks to place sugar, we were forced to use drinking straws for two days in a row.

I wouldn't even give it one star! The woman asks, “with or without coffee?” I say "without" they say "only with" The tables downstairs were not cleared and the chairs were dirty. It wasn't worth the money to spend! Plus the prices are too high, which makes them even cheaper...I can barely afford a drink like that...

Not all the Christmas specialties (waffles and toffee) were present. Starbucks style products.

average coffee for ridiculous prices with garbage internet

Was very dirty today. Employees were constantly arguing and things weren't moving forward. Received food in paper bags and drinks in cups even though we consumed in the restaurant. Tables in the basement are neither cleared nor cleaned. The elevator (I'm disabled and need the elevator) was extremely dirty and smelled of spoiled milk. My husband wanted to go to the toilet, came straight back out and said the lift was clean compared to the toilet, just disgusting. All in all a very negative experience today.

We love these cafes, they are always the first option if we don't know and don't see anything nearby. Everything was fine. As always petfriendly! Only that the bathroom was a little neglected I assume due to the number of people who use it! Due to the location of the cafeteria, it is within reach of tourists who do not consume at the premises and can use it. I recommend using the code on the bathroom door so it reduces it like many other Starbucks have done! The interior layout is super. I noticed that the used cups were accumulated on the shelf to leave mine, we had to organize the space a little 🤭

Normal Starbucks. Coffee was ok but the appearance wasn't very appetizing. The service was ok but no smile. I don't blame the workers, I blame Starbucks because they don't look after their employees well and pay them very poorly. The toilet is terrible. It smells dirty and the women only have 1 toilet.

Nice Starbucks in the city. Young team. Good vibes for working or just hang out. Just a point: cleaning more often downstairs.

Starbucks should be open longer everywhere in Basel, it closes too early and it would make even more sales if it was open longer in the evening.

Spend 32.- chf and Vanda is still in a Squidwards mood...

Outside area dirty disgusting chairs. In Thailand in a barracks street food it's clean yuck

Friday, September 29 in the afternoon, I placed my order as usual a cool lime refresha without water. Order that I have already tested in several starbucks with an extra that must be paid. Moreover having worked in the starbuck of the euro airport, I know that it is possible. But today in this starbuck I was told that it was impossible and that it did not exist. Okkkkk..... The girl at the counter is unpleasant, rude and talks about us with his colleague in German. I think they should be re-trained drinks because there are gaps. My sister if you don’t like your job leaves . Imbecile

Good wifi. New renovation. The place is conducive to communication in a cozy, calm atmosphere, thanks to the fact that the main hall is located on the -1st floor. Very suitable for communication and study. Very cool!! Children get a free BabyChino when sharing!!! There is one employee who loves children very much and cooks for them with great love!!!! I'll add her name!

Very expensive!!!!! And rude staff. The drinks creat with 2 click of essences, half cup of water, some ice cost almost 10CHF, are you joke with me ????? and the staff is very rude, they talk they drink. Not professional at all !!!! I don’t believe Starbucks ………. Also they used wrong cup for my drink. I used to like Starbucks. But since this experience, I will never go in my life!!!! Disappointed , disappointed , disappointed !

Great place and space to sit, unfortunately not always clean after every customer as there is also an extremely wasp problem

We go there often and have not had any complaints so far. Everyone is really nice and friendly and my caramel macchiato is exceptionally good. It has some tables outside and also seating in the basement. We are quite satisfied 💪🏻

Super cozy vibes, especially in the basement. Never had so much fun at Starbucks :)

Sterile facility, very high prices, good counter service. Not my thing...

Really unhygienic condition at the preparation counter. I won't be going to this Starbucks again.

i don’t recommend this place it’s dirty and the staff doesn’t know english. I went there with someone and first the staff didn’t know english which is a bad thing for me second i said i wanted espresso and the worker thougt i wanted double so i bought double and got 1 shot i know that it wasn’t 2 bc it obviously wouldn’t fit in the small cup. third the espresso cup was dirty (the cup and there was a lipstick) so i asked for another one and she just changed the cup not the cup and coffee. i really was in better places than that and for the record the other places were cheaper too.

Completely to the west, mixing of orders, waiting while we were 3 customers, in short, organization to be reviewed

Really too expensive for what you get. Ordered an ice coffee but got a 'regular' one.

I've had an iced coffee at Starbucks several times, but the one at this branch wasn't that good. It tasted very watered down and will stop me from ordering an iced coffee there again soon.

Starbucks equivalent to Starbucks elsewhere in the world. The prices are a little high but the drinks are excellent. We had a latte and an ice tea, we were not disappointed. The terrace is nice and the interior is spacious with a large, nicely furnished basement. The service is great.

It's really very hot 🔥 the air conditioning system is really broken.

Unfriendly employee at the checkout, very cheeky and arrogant

Very unfriendly service Leandra

Worst Starbucks: If you talk to the boss about his cheeky employee, you will only be laughed at and not taken seriously!

Employee L. is extremely arrogant and unfriendly

Unbelievable, the employee named Leandra is very incompetent, cheeky and snooty!

Very nice employees just because someone goes there and makes them cool, people work for their money and should be respected

Naughty employee at the checkout

The lady at the checkout was very unfriendly, almost cheeky and provocative! I felt very discriminated against! She also didn't listen to me properly, didn't respond to my wishes... and looked at me very disparagingly! Never come here again!!!

Long waiting times, unfortunately we forgot our drinks... then we picked them up again and then got other customers ready. Ice tea consisted more of water and therefore hardly any taste... for just under 9 CHF per person...

The people working here are extremely unprofessional !! The worst Starbucks I have ever visited!!

staff are rude....chatting with them self ....coffee 2 hot to drink...they need more training or look for another job

The cleanliness of the location is limited, but the toilets are walkable,,,,,,, with such a high number of people, you should just be checked every hour

The staff is not friendly at all. The coffee and cheesecake we bought weren't very tasty.

Toilet is always very dirty and not enough

The service was a bit poor, even though there hadn't been many people, I waited for 2 coffees, 10 minutes. Excellent location and very nice interior.

It's OK like everyg Starbucks, but they need some green, some plants in the place. Otherwise it looks to dull....

Gives us dirty plastic cups even though we drink there. I ordered a hot chocolate with cream and got so little cream that I can't even eat it. Then the saleswoman slaps a lid on me so I can't eat my cream. Lowest level, I don't recommend it to anyone, go to Starbucks at the Nike, they get it sorted out nicely. Drink way too warm. Never come back. Way too expensive for something like that. Really a shame.

The coffee is very good but very expensive.

At 11 a.m. on Monday there were few visitors and the toilets were already very disgusting and there was already no toilet paper to be found. If it's like that on Monday, I don't want to go there on a Saturday.

I have no idea what the coffee tastes like. The pasta is so-so. Dunking Donut can do better. Would love to go again

The coffee is pretty bad...bitter taste...the ice tea wasn't any better either. Far too expensive...long waiting time...but comfortable chairs hence 1 star

I had a very good impression and found the staff to be very friendly

Complete mess. The waitress takes a turn from people who weren't even behind you.

Everything was wonderful, service was very good and friendly. Everything clean and tidy. There is also plenty of space and places to work.

Very good and well organised. High prices compared to other Starbucks visited in Italy but in line with prices in Switzerland 😭

Nice location to have a coffee outside after big shopping day 🙂

Good Starbucks which also has space

Ordering drink to drink in-house with a brownie. Drink was in a cup, but brownie in a bag. Pointing this out to barista, received brownie on a plate, no fork, no knife. Asked for fork and knife and watched a batista to pick a rag from underneath a sink, wet it, wipe a dirty fork with it and bring to me. Have serious doubts about cleanliness of the place now.

I don't really like Starbucks, but for a quick coffee, it's fine

Standard service and giggling teens vibe. No trays for large orders to go downstairs. Not a great layout and better choices elsewhere

Waitress last week didn’t bother asking my name, unfriendly/racist. Service depends on who you get. Upstairs area kind of small not well designed in terms of space

Absolutely not up to par with the original American cafe. The coffee taste is very weak

The cappuccino only tastes like milk and the staff at the checkout is unfriendly, which is a shame...

It's dirty even though you point it out, drinks are served in single dishes, spoons are made of wood instead of being washable (disgusting to have to have something like that in your mouth), hand disinfection is empty... a disgrace for the prices

The dishes haven't been put away, the trash cans are full, it could use a little more staff.

Unfortunately the wrong order was taken, the seating wasn't as comfortable as usual at Starbucks, the toilet was a bit dirty. Nothing wrong with the drinks.

There are many seats in the basement, so you can relax. There was a line at the counter, but the wait time was short.

It's shot even though it says otherwise on Google. Great!

Well, the employee was very friendly and nice

The drink did not meet its requirements, it tasted like water with tea and had no mango taste.

Too many seats without daylight/in the 1st basement and too few outside seats. Long queues on weekends, but service is quick. Vanilla latte a bit too sweet.

Was in Switzerland. Cleanliness nil

It's not what it once was either. Tables were cleaned when I asked, I was the only one at the counter.

Quite nice on the famous Freistrasse

It’s a mess.. They only put a little ice in it..

You always know what you going to get. Great.

Simply starbucks. I love starbucks.❤️

5 people behind the counter and each order takes 10 minutes. Incomprehensible. The coffee is now just too average and the atmosphere is tired and dirty.

Great, coffee ☕ excellent, a bit expensive

Staff very friendly. It wasn't that crowded at lunchtime. Fast and good service

I just like the ambience, the coffee is ok too... what I don't like at all is the condition of the toilets, no matter which branch, no matter what time of day, they're always dirty and dirty. Given the price of drinks, it shouldn't be a problem to invest in something...

The place is beautiful, ideal for studying or even working... the coffee is terrible

Excessive prices, dirty tables, and then you can sit in the basement... not very comfortable

Very bad service, unqualified staff. Long wait even though we were the only ones. And expensive at that.

Have an interesting logo Melusine. Bi but just go saiche wants it to print but I thought beforehand öb i village😇🤣

Everyone was very friendly and it was very comfortable

It's the students' lounge. There are comfortable seats downstairs.

Slowest starbucks i’vs been in my life

lovely team and Place regards Tarzan

Friendly service. Good espresso, the machine is obviously cleaned sufficiently. Large room in the basement. However, the Covid certificate is checked completely incorrectly.

Coffee great outside area (tables) very dirty