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3,9

Basierend auf 987 Bewertungen gefunden auf 2 Websites

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Nº 1939 unter 2742 unter Zürich

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StellungnahmenHinweisGoogle9483.8TripAdvisor394.0

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The staff here are very rude. I don’t recommend this place.

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Anusha Nandigam . 2024-03-07

WEITERE KOMMENTARE IN Google

The Staff are ok. Cleanliness is not on top priority. The food and drinks are appropriate.

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Mikko Lorenz . 2024-02-12

WEITERE KOMMENTARE IN Google

Outside and on the screens in the restaurant there is an advertisement for a combo: coffee plus a sandwich. But it's not available 🤷. Embarrassing 🙈. Sunday morning, few people and still dirty tables. Disappointed. Sunday morning and yesterday's rolls 🙈 unfortunately I can't recommend this location. And will generally consider whether I want to go to another Starbucks.

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Nataly D . 2024-02-12

WEITERE KOMMENTARE IN Google

Very friendly staff, and great location of you use flixbus, can wait with cup of coffee )

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T A . 2024-01-25

WEITERE KOMMENTARE IN Google

They make coffee with zero love

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Toomas Kull . 2024-01-25

WEITERE KOMMENTARE IN Google

The coffee is not tasty, the cups leak, there is no soap in the toilet. Expensive and not tasty. The phone takes a long time to charge🤣

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Valeriya Vinogradova . 2024-01-24

WEITERE KOMMENTARE IN Google

If you want good coffee, don't go to Starbucks, go to an Italian restaurant! The coffee is in a different league there. You can't drink that broth that Starbucks offers! You also pay less at the Italian restaurant. Therefore, there are a few things wrong with Starbucks, especially the price/performance level.

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Ovas Ovas . 2024-01-08

WEITERE KOMMENTARE IN Google

This Starbucks is an exception within the chain: the staff is unpleasant, the premises are dirty, the toilets are unacceptable: dirty, lacking hand towels and without hand dryers. Absolutely avoid!

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MJ CBRLR . 2024-01-07

WEITERE KOMMENTARE IN Google

Always good for the specific. coffee etc.

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Heinz Lehner . 2023-12-25

WEITERE KOMMENTARE IN Google

Unspectacular place, but very central for meeting people coming by train.

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Joachim Hagger . 2023-12-09

WEITERE KOMMENTARE IN Google

I think one shouldn’t expect razzle dazzle from a station side Starbucks. It’s a bit cold feeling and there’s a code on the toilet. But the staff here are really really lovely 🫶🏽

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Sarah Rowan . 2023-12-06

WEITERE KOMMENTARE IN Google

Terrible attitude from the person who took my order, super arrogant and practically kicked us out of the place because he needed to close. I don't recommend it at all

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Jaqueline Valdez Ortega . 2023-11-05

WEITERE KOMMENTARE IN Google

Starbucks location ok, great location with access to Geleis 18 next door. Unfortunately poor mobile reception. The staff is not well trained. A Matcha is not an Ovaltine or an instant drink (see photo).

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David Bachmann . 2023-11-03

WEITERE KOMMENTARE IN Google

Drink was great, place was dirty and untidy. If you wanted to clear up yourself, the trash container was full. Empty cups everywhere, trash on the floor, etc. The waitress misunderstood/ordered at the checkout. Too bad for the good location

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Michi Rechsteiner . 2023-11-02

WEITERE KOMMENTARE IN Google

Ordered my drink with light ice got a cup with almost full of ice 🥲😭😭 what a waste of credit. 🥲

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Jasmin CB (Bebu) . 2023-10-08

WEITERE KOMMENTARE IN Google

Out of two orders, got it wrong twice. And I didn't have any cupholders either. Unfortunately it wasn't a good experience

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Jean-Claude Aebischer . 2023-10-08

WEITERE KOMMENTARE IN Google

It was a very pleasant stay and was very enjoyable

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Leandro Polizzi . 2023-10-04

WEITERE KOMMENTARE IN Google

Once there never again!! Food was good but the store is just disgusting, not recommended! Dirty and infested with cockroaches... we would like to ask for our money back straight away!

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Cansu Simmond . 2023-09-24

WEITERE KOMMENTARE IN Google

Toilet very dirty even saw a cockroach. Never come back!! If there is one, there are always several... Big disappointment from a café like this

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ornella Hanzalíková . 2023-09-24

WEITERE KOMMENTARE IN Google

Tamo or Temo served me today, really top employees. His advice was on point and made my drink exactly as perfect as it should be! Thank you :)

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Jessy Maily . 2023-09-07

WEITERE KOMMENTARE IN Google

super hot, not sure what the AC is for stupid playlist for a coffee shop, take something chill non-disturbing

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Jannik . 2023-08-24

WEITERE KOMMENTARE IN Google

The coffee was very bad, the drinks very sweet and the place was dirty, the attention is not very friendly. The place is not comfortable either. The café is very nice, the drinks are very sweet and the food is good, the attention is not very good. El lugar tampoco es acogedor.

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Mishel Arguello Pinzon . 2023-08-12

WEITERE KOMMENTARE IN Google

The toilets were not clean at all. More than half of the drinks were ice and very expensive. I regret the money we paid

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Funda . 2023-07-16

WEITERE KOMMENTARE IN Google

My order took soo long. The Banana bread and muffin were very dry didn't looked fresh. I asked for milk for my toddler, I toll her not to warm to much because it was for a baby. She Responded rude and gave me boiling milk. Had to wait till he could drink it. Not my best experience at a Starbucks. And they were doing so many mistakes with the other orders.

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Patricia Matos . 2023-06-27

WEITERE KOMMENTARE IN Google

The manager or owner of this outlet should be made known of the rude staff at the counter. I visited on 21 June 2023, 8am, there was a male and a female staff behind the counter. I took a video of the food offerings, at 8am, the male staff was extremely rude and shouted at me 'NO VIDEOS'. He could have said nicely, and I responded by ok, sorry. I stopped taking the video and walked away, and he continued shouting 'DID YOU DELETE IT?' I then showed him my mobile. Was that necessary? Couldn't he have said nicely? There was no sign that indicated 'no photos/videos'. This is the first Starbucks outlet that forbids photography in this rude manner from the staff. The food is good as normal Starbucks standard, coffee was also good. But the staff really leaves a very bad taste in the mouth, especially it's located right opposite a tour bus station. Do not visit this outlet unless you have to.

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Josephine Xie . 2023-06-21

WEITERE KOMMENTARE IN Google

It might be due to the location but this branch is somewhat regular joe'ish compared to the other branches within ZH.

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The Contract Lawyer . 2023-06-21

WEITERE KOMMENTARE IN Google

Nothing going on, 3 employees are busy elsewhere and they make us wait without saying anything...no greeting...we understand when there is a lot going on, but not when there are no guests. The toilet was dirty, no toilet paper, no paper for the hands. Not so great experience.

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Jasmina S. . 2023-06-11

WEITERE KOMMENTARE IN Google

As usual unusual Perfect place to wait for the tour to start

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Manish Chowdhari . 2023-06-08

WEITERE KOMMENTARE IN Google

Unfriendly and racist place.. I only spoke English, but I was asked about my nationality and other racist orders. Consistently quarrelsome and rude attitude. I should have asked about your nationality too.. What country are you from?

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pikachu . 2023-06-05

WEITERE KOMMENTARE IN Google

Few people there only had 1 drink which didn't require much effort and I waited so long. One who ordered after me even got her drink before me. For a Starbucks that is at the train station, I expect it to have employees who work quickly

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Ilona Dill . 2023-05-24

WEITERE KOMMENTARE IN Google

The name is misspelled. I'm not Olek! I'm Olena! I ordered a cappuccino and it was delicious! Looks like powdered drink! The toilet is in a very terrible condition (first time I see such a dirty toilet in Switzerland)

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Боцман малыш . 2023-05-19

WEITERE KOMMENTARE IN Google

(Unfortunately) best coffee in Switzerland 👍 And very cool Pedro at the checkout 🥳

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Patric Balzer . 2023-05-18

WEITERE KOMMENTARE IN Google

Very good service, excellent music and atmosphere, strong coffee the way I like it and very clean facilities They assisted me in English and without problems And the cost did not seem high to me.

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gcolvd c . 2023-05-05

WEITERE KOMMENTARE IN Google

Dirty café and waitress that worked today was very unfriendly, one could say rude. Maybe she should stop working with people? This place is defo no go! There are better and cheaper options.

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P. E. . 2023-05-03

WEITERE KOMMENTARE IN Google

Instead of giggling with colleagues, it is better to pay attention to customers and the hygiene of the bathrooms.

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Roby Dema . 2023-05-01

WEITERE KOMMENTARE IN Google

Secluded Starbucks Ah Venti costs 7.5 francs, and there is a bathroom number on the receipt.

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최도해 . 2023-04-27

WEITERE KOMMENTARE IN Google

StarSUCKS… terrible! Some of the extremely expensive (and anything but good) coffee could at least be invested in clean toilets. Pigsty is still a noble way to put it! An unparalleled impudence. And the false permanent grin of the staff is hard to bear. Once and never again!

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Marco Forster . 2023-04-07

WEITERE KOMMENTARE IN Google

We went this morning at the store and After asking for a mocha, the guy was acting like he was not understanding in a really rude way. Laughing with his collegue taking fun of us. After he was neather listening to us talking to his collegue while we wanted to ask him for food too. We said to them that we was not talking in Deutsch and they keept talking to us in that language taking fun of us because we wasn’t understanding. Terrible service, we’ll never ever come again in that store.

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Erik Begaj . 2023-03-16

WEITERE KOMMENTARE IN Google

I went to Starbucks Sihlquai today and ordered a hot chocolate and a cinnamon roll from the male shift manager and I have to honestly say that I have never experienced such unfriendly service. I felt like I was in a bad McDonald's drive-thru. No laughter, just asked about his things and not even a goodbye. Never go to this Starbucks again.

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Alexander Nguyen . 2023-01-08

WEITERE KOMMENTARE IN Google

Toilets smell awful. This smell is not normal. There was dirt and papers everywhere on the floor. Please clean the toilets, it's coming up.

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G . 2022-12-14

WEITERE KOMMENTARE IN Google

We order a caramel macchiato and a toffee special latte. The first arrives as a cappuccino with little foam, basically a latte with a bit of caramel (there is no foam at the bottom), a very dirty table with a half-empty room, while the toffle was overflowing with all the cream on the floor. Absolutely to avoid

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Giulia Vitale . 2022-12-11

WEITERE KOMMENTARE IN Google

Starbucks is Starbucks, I'm enjoying visiting all the Starbucks in ZH as you really have a good team, good service according to your standards. I first ordered to take away because seats were not available, but I shortly get my seat after getting my drink.

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Sudarut W. . 2022-12-10

WEITERE KOMMENTARE IN Google

Terrible experience: the staff at the ordering counter was absolutely terrible today. Not very polite, cold food when asked warm, shouting to customers if they want their “RECEIPTS!!!”. What is going on through their mind to act like this? That’s a departure from their previous standards, and at the very least a sub-par experience.

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Jean-Philippe Fauconnier . 2022-12-02

WEITERE KOMMENTARE IN Google

Hot chocolate tastes better with the Lavazza machine. If I could 0 stars.

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Mia Mulinger . 2022-11-13

WEITERE KOMMENTARE IN Google

We stopped to go to the bathroom and wait for the bus, it is in a strategic place to charge our cell phone and empty our bladder. The attention is very good. The rest is one more in the chain.

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Alejandro Lucia travel . 2022-10-23

WEITERE KOMMENTARE IN Google

Went there today around 2:00 p.m., specially traveled to Starbucks with the kids because they love how their name is written on the cup and they can enjoy it. Today everything is out of place😢 Walking in, two employees are talking about a third person and the word “A…hole” is mentioned… In the presence of customers (including my children) Ok, it's our turn and we politely ask for a cookie frappe, which we didn't have, moved to the side a bit to give us advice and let the customer behind us go ahead so that he doesn't have to wait any longer. So then we made our decision and went back to the checkout to place the order… Lo and behold, the employee is doing "his" job halfway, no longer looks over at us, doesn't ask for the names of the children that he "could" write and goes to his colleague, who is visibly very annoyed and reacts accordingly... After we are already waiting at the “waiting counter”, he calls out: Receipt?? No, of course not, why should I? Of course I don't want to talk to such an unfriendly person and someone who works in the service industry anymore. After us came other ladies who he asked for their names and wrote them on the cup, which made my children very sad😡😡😡 Unprofessional, bored, not interested in work and very very unfriendly (both) I am aware that your clientele consists more of adults, but since when should you not be able to please children? And where else are we going?😡😡😡 Regrettable, very unfortunate

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R B . 2022-10-18

WEITERE KOMMENTARE IN Google

This location seems understaffed. Constantly dirty and smelly and they all seem stressed.

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Riv Begun . 2022-09-23

WEITERE KOMMENTARE IN Google

It was fine but crowded and the place is too small.

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Mohammad Gendy . 2022-09-19

WEITERE KOMMENTARE IN Google

The employee didn't know a single word of German, which made ordering very difficult.

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Nicole . 2022-09-04

WEITERE KOMMENTARE IN Google

Amazing Coffee and excellent staff

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Ahmed Amin . 2022-08-19

WEITERE KOMMENTARE IN Google

Friendly staff but not always very clean.

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Daniel Methner . 2022-08-16

WEITERE KOMMENTARE IN Google

The worst Starbucks in the whole city. The staff is rude, and very slow!!!!

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Alessia Rosa . 2022-08-13

WEITERE KOMMENTARE IN Google

I like that people try to understand what you need and this is the case with their staff, good service, it's a shame that they have many street people around them

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Jesus Gil . 2022-07-29

WEITERE KOMMENTARE IN Google

Our plane was delayed and we missed our bus from across the street by 20 mins, Decided to get a coffee here and the staff and best people greeted us with open arms! After lots of bad news in one day, the people here were nice enough to serve us! Great vibes great people! Especially Miss Precious! She was awesome!!

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Adventures 2 U . 2022-07-29

WEITERE KOMMENTARE IN Google

Employees are too lazy to prepare cold brew week after week. Generally one of the worst shops in Switzerland in terms of service

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Timo Gunia . 2022-07-28

WEITERE KOMMENTARE IN Google

Nice location, beautiful decoration

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In Mean . 2022-05-20

WEITERE KOMMENTARE IN Google

On the way out after getting the PCR test, there was a shower so I visited Starbucks. I ordered a caramel macchiato and they put a lot of caramel in it. I'm sure it's hard to find this amount of caramel in Korea. Please have a cup of coffee after the PCR. The staff is also very friendly.

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정정 . 2022-05-08

WEITERE KOMMENTARE IN Google

A good place for digital nomads especially when the music is turned off, which unfortunately does not happen frequently.

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Daniel Ostojic . 2022-04-30

WEITERE KOMMENTARE IN Google

Nice welcoming. Too bad the prices at Starbucks

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Giulio Mulattieri . 2022-04-24

WEITERE KOMMENTARE IN Google

Beautiful Starbucks. Clean and tidy

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Mark Duff . 2022-04-11

WEITERE KOMMENTARE IN Google

Nice place to drink cold coffee with snacks

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Shirin K . 2022-04-03

WEITERE KOMMENTARE IN Google

They make coffee really well with fast service. The staff is friendly.

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Anjali Totlani (Labellefille) . 2022-04-02

WEITERE KOMMENTARE IN Google

Like all Starbucks: delicious coffees / snacks / sweets. Cool interiors. Clean. Many seats indoor & outdoor including electricity = perfect for working remotely 😀 Tram stop in front of the entrance. Friendly staff.

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creactiv-adhs Stefan Heidelberger . 2022-02-11

WEITERE KOMMENTARE IN Google

In 2019 I would enjoy going there, the services were really impeccable. Since the pandemic started, their services haven't reached a respectable café's expectastion. The staff is not friendly and welcoming, and you are charged in addition to the displayed price citing various reasons for this. The experience was horrible and I do not recommend this local.

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Mirela Diaconescu . 2022-02-03

WEITERE KOMMENTARE IN Google

Some employees are very friendly, others not in the least. I've had some bad experiences at this branch over the last few months. This week when my friends and I arrived at Starbucks we were greeted by a woman I think her name started with “Xh”. She had a disrespectful undertone when serving. We looked for a free table, but it only had 2 chairs and there were three of us. We asked at the table next door if we could take the chair and wanted to push it to the table. The woman rudely told us that we weren't allowed to do that, so we sat down separately and didn't move the chair. Later she comes again and accuses us of moving the whole table and she said she saw us moving the table with her own eyes. What can she think of accusing us of something we didn't do? And then she would have seen us, is this woman delusional or something, that she saw something like that with her own eyes. We said it was already there when we sat down, but we're happy to push it back where it belongs. But she interrupted me and repeated that she had seen us moving the table and that we didn't have to “lie”. That was very unprofessional on her part after we had behaved calmly and nicely in this situation. I don't understand why she does this job if she isn't competent enough to just pretend to be nice to the customers. It's not magic and should be easier if customers behave nicely and respectfully. In any case, this branch has now lost some customers due to this incident.

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Melanie Kaiser . 2022-01-29

WEITERE KOMMENTARE IN Google

Xhenia “shift leader” is extremely unfriendly!!!! Very decent to men? Not recommended... and someone like that is a shift leader?

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Chumunai . 2022-01-18

WEITERE KOMMENTARE IN Google

Not a fan of Starbucks, but nice service and good espresso.

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Steve de Hoog . 2022-01-02

WEITERE KOMMENTARE IN Google

My favorite Starbucks because of the nice people.

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Saab . 2022-01-01

WEITERE KOMMENTARE IN Google

Staff was great z coffee was good, but a bit on the expensive side.

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Iraj Nayebkhil . 2021-12-23

WEITERE KOMMENTARE IN Google

Friday December 17th, 21 everything was perfect

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Janik . 2021-12-19

WEITERE KOMMENTARE IN Google

Super fast and friendly service even shortly before closing time

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Salome Haller . 2021-10-16

WEITERE KOMMENTARE IN Google

Staff is violating covid rules - do not wear masks properly. Late is overhead. Service is a bit rude in general and quality is low of the products that are being prepared. Other Starbucks is Switzerland are much nicer.

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Peter Nazarov . 2021-09-25

WEITERE KOMMENTARE IN Google

Staff friendly Coffee ok but not a highlight for the price

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Kathrin Steiger . 2021-09-20

WEITERE KOMMENTARE IN Google

Very tasty cappuccino. I recommend

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Гиорги Шецерман . 2021-09-10

WEITERE KOMMENTARE IN Google

Couldn't use gift card because I had to change my password. I have never entered a password anywhere and I don't know where or how to use it. In addition, I only got a very thin layer of whipped cream, a person without arms could do it better than the staff here. In addition, the staff worked extremely slowly and I had to wait 15 minutes with over 10 other people until I could just order.

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Sira sofie . 2021-09-04

WEITERE KOMMENTARE IN Google

Competent and pleasant staff. Nice, decent clientele Starbucks..

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Frederic Marion . 2021-08-05

WEITERE KOMMENTARE IN Google

Thanks for letting us in with the dog and child, the ladies are very friendly and the offer of the finest coffee speaks for itself 🤝

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Locke Der Boss . 2021-07-31

WEITERE KOMMENTARE IN Google

Good strong double espresso coffee ;-)

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Stefano Maida . 2021-07-25

WEITERE KOMMENTARE IN Google

Very friendly service. Coffee very good.

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Erwin Hoffer . 2021-07-24

WEITERE KOMMENTARE IN Google

Quite balanced. I had only positive experiences.

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H8585 Xz . 2021-07-15

WEITERE KOMMENTARE IN Google

I was welcomed very well and served with humor! The employee starts you with Xh (sorry 😅) Very friendly and humorous I'd love to come back

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Nemanja Celic . 2021-03-16

WEITERE KOMMENTARE IN Google

It was okay except for the restroom. Men/Women restroom were together with one entrance and you can see the guys while going In... Very unpleasant...

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Merlina Loh . 2021-03-06

WEITERE KOMMENTARE IN Google

Top employees, fast service, uncomplicated, guests are asked even if they don't understand anything and you take the time to explain the concept to them.

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N T . 2021-01-19

WEITERE KOMMENTARE IN Google

Always service with a smile ...

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Simon Drew . 2020-12-03

WEITERE KOMMENTARE IN Google

Place and staff are nice. Unfortunately Starbucks caffe is not to my taste.

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Mehmet D. Akın . 2020-08-12

WEITERE KOMMENTARE IN Google

Very friendly staff, Rebecca, despite being in training, treated me very well.

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MFR . 2020-08-01

WEITERE KOMMENTARE IN Google

Not the best, but you can stay safe waiting for bus

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Jeanine Birking . 2020-07-14

WEITERE KOMMENTARE IN Google

The staff could be friendlier. The operation was quick, clean and uncomplicated.

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Hofstetter Thomas . 2020-06-07

WEITERE KOMMENTARE IN Google

The toilet is a disaster, an impressive and nauseating smell. I don't understand that Starbucks thing

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Leonardo Esquivel . 2020-03-05

WEITERE KOMMENTARE IN Google

Well located. Unfortunately very crowded. But the coffee is good, like everywhere else in Starbucks

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Carina Fässler . 2020-02-26

WEITERE KOMMENTARE IN Google

Horrible quality... I ordered a flat white, which is supposed to be foamy and soft, was extremely watery... I added extra shot and hazelnut syrup, it costed 7.7 CHF, which is a lot for coffee, but it isnt worth the money at all.

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Inji Kim . 2020-02-16

WEITERE KOMMENTARE IN Google

Bad service and poor food quality. Sandwich/bagel was totally dry and obviously from the day before. After complaining, it was warmed up because it was supposedly still a bit frozen...then it tasted even worse

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Tatjana Schumann . 2020-02-10

WEITERE KOMMENTARE IN Google

My first impression after the conversion is: Visually very positive, I really like it. Practical: Seems a bit more complicated to me as a customer. The cash registers are in the corner and at first glance you can hardly see the second cash register. Some drinks are prepared around the corner, which I find a bit of a shame. I really like the new furniture. A more modern, simple style, which unfortunately results in space efficiency. As a slightly rounder person, this made me feel restricted and a bit more uncomfortable, especially when you're in a larger group. The staff seemed to like the renovation and the familiar faces were still very nice and helpful!

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Andy Stutzmann . 2020-02-08

WEITERE KOMMENTARE IN Google

The staff were friendly and kind!! Love here.

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Nao Rin . 2020-01-29

WEITERE KOMMENTARE IN Google

Super comfortable for learning.

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Simon Furrer . 2020-01-09

WEITERE KOMMENTARE IN Google

Too expensive. Too complicated. I can't just order a coffee with two words. Terrible.

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Martin Giger . 2020-01-06

WEITERE KOMMENTARE IN Google

No outlet to charge your phone, no service. What a shame!!

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Olivier Ramanmali . 2020-01-06

WEITERE KOMMENTARE IN Google

I ordered a cold brew and was charged 7 CHF I have no idea how that's possible and I feel like it was an error. Cant believe I paid almost 10 chf for my drink...

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Raven Cortright . 2020-01-05

WEITERE KOMMENTARE IN Google

The hot chocolate is ok, but the cake is very tasty. The atmosphere is also quite good, but the water pipe in the toilet is broken.

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Mouhab Ibraheem . 2019-12-30

WEITERE KOMMENTARE IN Google

The line was long and I wanted to use the toilet quickly before queuing. The employee reacted uncomprehendingly, said the code was on the receipt and I had to buy something first. I then left the café. I went to another café with more customer friendliness.

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Maleka F. . 2019-12-29

WEITERE KOMMENTARE IN Google

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