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2,1

Based on 829 opinions

2.6Ambience2.6Cuisine2.1Price2.6Service
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Waitress too intrusive, röstis too salty but otherwise tasteless and visually unappetizing

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Sx Hy . 2024-03-28

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Fantastic food, fast and nice service

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Graziella Mueller . 2024-03-24

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Food was cold, had to put on jacket to eat because it was so cold in the restaurant. Long waiting time. Price very high.

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Ursula Egger . 2024-02-22

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Nice local restaurant with Italian twist. The pizza was good, Rosti as well. The waiting time though was too long - probably, it’s a bit more people than the restaurant could accommodate. The wine was brought without the cork, which was strange. Overall experience was good, but a bit too pricey

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Nina Verzhbolovich . 2024-02-18

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Ordered Pizza Bomba with buffalo mozzerella and oregano, among other things, neither of which were included. When asked in a friendly manner, the staff responded irritably that both were off. It wasn't stated beforehand or asked if you wanted something else. For me, a no-go in an Italian restaurant with pizza for 30CHF. After that, the service only came to checkout, you weren't served anymore.

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Christian Röhrig . 2024-02-11

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We were traveling with 9 people and were rejected from restaurant to restaurant. We were warmly welcomed in the Walliserkanne and quickly looked after.

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Christian Schmitz . 2024-02-10

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Offering so-called “Buffala” pizzas but served with common migros mozzarella balls is truly scandalous. The remark was made to the waiter but they all pass the buck: It's no one's fault and he admits to us that the cook does it thinking that the customers know nothing about it and won't know the difference. No action on the final bill. “Buffala” pizza paid full price. The case seems to have happened several times (other google reviews). The customer is therefore seen as a pigeon. We won't go back there again

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Christian Wolf . 2024-02-10

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Food very good. Service tip top. What put me off a bit and made me feel a little tight are these Corona walls. This plastic everywhere, even if it was well integrated... But ivb would like to come back

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Sabine Dräger . 2024-02-06

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Unkempt staff. They tried to be nice. The high prices and the small mini salad with the ready-made sauce weren't the big deal... The pizza was good. Not more. Toilet is dirty...glasses and plates were dirty...

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Petra Markzoll . 2024-01-14

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We had to wait a long time for the food. The salad came after the main course. The hash browns were fine, pizza was good. Unfortunately, a service employee was quite unfriendly. We won't come again.

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Dagmar Kaufmann . 2024-01-02

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We are very disappointed this time. Cold rösti, cold tortellini and undercooked spaghetti bolognese... Server overwhelmed We won't come back

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Rachel guilloud . 2023-12-30

MORE AT Google

Always a good address in the season. The courteous staff tries to provide a table and the service is quick and friendly. Sometimes something is forgotten, but if you talk to the staff in a friendly manner, every problem will be solved. The staff speaks many languages ​​fluently, so everyone can order something! We'll definitely come back. The food certainly doesn't deserve 19.5 Gault et Millau points or a Michelin star, but it is solid for ski resort conditions.

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Y Plüss . 2023-12-30

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The service staff seem totally stressed and overwhelmed, even though they are trying. When I was served a 20% fried chicken on the hot stone and the stone was already cold without frying the chicken until it was edible, the waiter said that the guests would cut the meat in half themselves to finish frying it. I don't know what kind of job the "cook" has. When I asked for open sparkling wine, the waiter said I should order something from the menu, but there was no open sparkling wine. So after the discussion I was allowed to have a glass of Prosecco.

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Sven Bolt . 2023-12-28

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Once the meal was finished, we waited 25 minutes before having the plates cleared, we then took almost 20 minutes before being able to order dessert… staff not very efficient! However, very good warm atmosphere.

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Nadege Ogay . 2023-12-28

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I've never waited so long for food. Waiters just unfriendly

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hey girl . 2023-12-27

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Forgot my order. Terrible service.

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Alexandre Brun . 2023-12-27

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Christmas dinner was like a culinary rollercoaster ride - unfortunately without the expected laughs. The unfortunately cold dishes were colder than the North Pole, and the wrong dishes sent our taste buds on an adventure. The staff seemed as confused as reindeer without GPS, especially when it came to our requests. Overall, more like a Christmas comedy without the expected humor.

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Roger Dütschler . 2023-12-26

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Let's just be honest, a lot of apologies but it's dramatic!!!!!! How can you call it a restaurant? as a Swiss I am ashamed that we can serve such horror to tourists but what will they think of our country after this experience. First of all, my wife and I were attracted by the authentic side of the building which is located in the old Loeche Les Bains which is full of charm. From memories this restaurant had good press at the time. At the entrance the map does not correspond to the one provided to us inside. then we have a waitress who speaks North African French and who speaks German less well than me, who in a rather aggressive tone pushes you to order. Suddenly we went from the authentic aspects of the restaurant to a very exotic experience. To give ourselves a little time to deal with the oppression of the service, we order an aperitif. During this time we were able to observe the fondue from the neighboring table arriving, I was taken mad to see this oily paste which looks nothing like fondue Words of Gruyerien. Fortunately they are stingy with the portions because it could almost be toxic. Then the table opposite received a chicken on slate which looked burnt rather than grilled so that finished us off, we had to pay for our aperitif and we went to eat at Romerhof which is therefore a very good place that I recommend .

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Nicolas Barras . 2023-12-08

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We were walking around Leuk baths when suddenly a waitress caught us in her restaurant. She welcomed us more than half a dozen times. We then ordered two pizzas and rösti. We were very disappointed by the quality of the dishes. The röstis were not cooked properly, there were too many onions inside, it didn't really have any flavor and the dishes were not very hot. For the pizzas, the products used are certainly frozen and the pizza from the PAM store next door would have done the trick. If you go there you will surely be welcome, but you will surely not come away convinced.

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Léa Grivel . 2023-11-12

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We had received a voucher for the restaurant from the hotel next door. I had the voucher on the bench next to me. Me and my partner ate chicken on a hot stone. He with Spätzle, I with Rösti. Both were finished products. The rösti is still half raw. Other guests received bread in advance, we didn't. After dinner we ordered dessert. Suddenly the server came to the table and asked for the voucher. While I was still eating dessert she came with the bill. An absolute disgrace. We haven't even asked for the bill yet. We saw that other guests received sweets when paying and were served in a friendly manner. It used to be a cozy, good restaurant but now never again!

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Na Wi . 2023-11-02

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Restaurant with nice setting. Good food and attentive and helpful waiters.

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P Lugon . 2023-10-25

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Absolutely first class food with friendly service.

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Balazs Skublics . 2023-10-15

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Well, let me start: My wife knew the Wallisserchanne from before the renovation and was excited to surprise me with a weekend for two. We were so happy. We were given a small but nicely renovated room and immediately reserved a table for dinner. However, the charm of the original Wallisserkanne was lost during the renovation. Unfortunately, we were assigned the most miserable table in the entire pizzeria. In the middle of the room, right by the door. A constant coming and going, plus a cold draft on my back every time. Because other guests' pizzas looked so good, I ordered one too. Unfortunately, I was only served a thin and very sparsely topped flatbread. Pizza eater? Nothing, sabering was the order of the day... There was a wooden pepper mill on the table. Great, because I love pepper. Unfortunately it was filled with salt... The pepper was found in a lifeless acrylic grinder on another table. Delicious pizza is definitely different. Later in the room we wanted to zap something. Unfortunately, most German channels were encrypted and we didn't feel like listening to Italian, French or anything else. The breakdown of the room price was also interesting: 149.- plus a weekend surcharge of 50.-

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Jürg Finger . 2023-10-08

MORE AT Google

Food and location top. Service miserable.

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Luke Huber . 2023-10-01

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Saturday evening, 7 p.m., restaurant not full. Service was completely overwhelmed, when we were ordering something else was constantly being done at the same time and their backs were turned to us. Long waiting times for repeat orders, clearing away and the invoice. The food was still surprisingly good for the money. Price-performance food ok. Service really poor. We will no longer visit the restaurant.

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effi . 2023-10-01

MORE AT Google

Actually a nicely decorated restaurant; but it's really a shame what's on offer there! This no longer has anything to do with gastronomy and it's better to stay at home. At least it tastes good there. I won't go into the individual points here. I have been working in the hotel industry for over 20 years and am shocked at the rotten fruits our industry is already bearing. I'm aware that it's difficult at the moment with hardly any staff etc... but please, making a little effort can't be that hard!

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Alain Mischler . 2023-09-27

MORE AT Google

Was there spontaneously, everything was perfect and great service!!

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Errol CPunkt . 2023-08-12

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Very disappointed by the (lack of good) service at this place! Not only we had to literally hunt for someone in order to get a table (for sure not busy ironing his shirt..), the outside table was not very clean as if arranged the night before, the food was average but the worst part was when my friend found not 1, not 2, but 3 hair, well deep in the cheese “croûte”. Disgusting ! when we raised the issue, the waiter suggested it could well be our hair!!! Maybe 1, but 3 surrounded by cheese!?! Are you Kidd? My friend patiently waited at least 20 minutes before the waiter, who went to “check” with the chef (who also suggested it could be our hair…) finally offered a tiny green salad to compensate. And guess what? We had to pay for the croute! Never, ever again!!! Very unfriendly and unprofessional!

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Isabelle Noverraz . 2023-08-05

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We were there last night. We had a voucher from Giftidee. We are extremely disappointed. The service almost doesn't understand you and barely speaks German. The service is a visible mess. Far too many staff, a different waiter every time, and no one knows what the other is doing. It was heavily advertised on the voucher. Hearty Italian 3 course menu. There can be no talk of Italian here. I had spaggethi bolognese. The noodles had probably been sitting there for ages and the sauce was terrible. It wasn't a Bolognese. My mom had tortelloni with champion cream sauce. It's just sad that the stuff is warmed up out of the packaging and sold at such a high price. A small portion of tortelloni costs 23.90. Cheese only came upon request. So the service leaves a lot to be desired. You were ignored if you wanted something. The restaurant looks great from the outside and inside. And the luck that it still exists is probably due to the fact that it is in a tourist area. I think very few people come twice. The prices are outrageous, the tourists and everyone are, in my opinion, just being ripped off.

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Jenny Strebel . 2023-08-03

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Casual pizza with vegetables, very hard dough, the eggplant was not cooked, and we did not eat it. The prices are very very high even relative to the area. not recommended !

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megi davidi . 2023-06-07

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Moldy cheese without having ordered any The positive: -The ambience and food itself was somewhat ok. Let's get to the much bigger negative part: -The service staff could hardly understand us and were inattentive and unfriendly. -When we wanted a little rapeseed cheese to go with the spaghetti with tomato sauce, it was already pitch black and when we asked the service staff about it, they just tried to make excuses. -We were informed that the restaurant had had drinking water problems in the past. Nevertheless, we were sold the same filtered water for 5.80 for a 0.5l bottle. -In addition, the wrong food was delivered several times, e.g. the wrong pizza and a green salad with French dressing instead of Italian, some of which was rotten. -The prices of the dishes have not been refunded or reduced. Now we're just hoping we don't get food poisoning. I advise everyone to visit this restaurant!

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Tim Feuz . 2023-05-28

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Very good food in an authentic atmosphere. Unfortunately the service doesn't speak German, but was very accommodating.

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Christof Künzi . 2023-04-13

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Beautifully decorated Valais style restaurant. Friendly staff good food

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Monika Küchler . 2023-03-17

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You have to taste the röstis, classy!!!

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Patrice Droz . 2023-03-05

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Very friendly staff and wonderful Italian ambience with a glass floor where you can watch directly in the kitchen. Ambiance is really great. By the way, the food is also very good.

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Bernd Kohl . 2023-03-03

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A1, service, hot food, great wine. Beautiful decor and simply worth a visit!

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Adina T . 2023-03-02

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We were there on Saturday evening. But without a reservation you have no chance. So definitely make a reservation, it's worth it!! The staff was very polite and accommodating. Most of them don't speak German but they try hard and do a great job. The food is excellent! My beef fillet with the morel sauce was to die for. The selection is great and the guests you could see around you were probably all happy too. I don't understand the bad criticism here at all. It's really a top restaurant with great food.

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Daniela Woodtli . 2023-02-28

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Food top, service flop. It could have been a pleasant evening, but the terrible service ruined the whole evening for you. Extremely unfriendly and inattentive. The food was really okay, but it was our last time there.

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Peter Wyttenbach . 2023-02-26

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Very friendly conditions that were very accommodating. The food is very tasty and delivered quickly. The dishes on the slate are recommended.

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Lea Hurst . 2023-02-22

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Great home made pasta and pizza, friendly staff 👍

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Bart Zijlstra . 2023-02-17

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Excellent cuisine, i.e. very good food. Especially the pizzas 🍕 are awesome!! Unfortunately, the wait for each course to arrive is a bit long...But you're on vacation and in no hurry!

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Patrizia Nyffenegger . 2023-02-17

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One star is already too many here. The staff couldn't speak a word of German and was pretty unfriendly. The food came quickly but cold. Even my partner and mother's pizza was cold. I had polenta gratinated with cheese but it was also cold and the cheese wasn't even melted. We couldn't even say anything that the food wasn't good because we were ignored. There is definitely no question of a “Valais jug” here. Never again.

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baerner_meitschi . 2023-02-17

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Best home made pasta ever, pizza is also delicious & friendly service

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Tanja Schwander . 2023-02-17

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Super friendly and attentive staff, lots of nice rooms and spaces but it gets confusing (like alleys). The room where we stayed on the top floor is not suitable for tall people.

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Renato Oliveira . 2023-02-14

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Been visiting this restaurant for years. But this time we were disappointed. The service doesn't speak a word of German, the quality of the food has deteriorated (e.g. smaller portions and cheap mayo sauce instead of herb butter). Even though we had made a reservation weeks ago, we were seated at a cramped table on the first floor where it smelled as if there had been a recent fire. Had a scratchy throat the entire stay. It's a shame, we crossed the restaurant off our "to do" list, because of course it didn't get any cheaper.

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Dani S . 2023-02-07

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We had made a reservation for two people in the Walliserkanne. When we arrived we were confused as to whether we were in the right place as “La Piazzetta” was written on the bar and wall. Despite reservations, the waiters seemed like they had to find us a seat, which increased our confusion. We finally ended up at a table at the entrance to a separate room. One person was cramped in the corner, the other in the door, so that when serving the second table in the separate room I had to duck every time and the waiter's mobility was required. The whole thing even though other tables were free. We were able to change tables later upon request, but ended up sitting in the middle of the room directly in front of the bar and the kitchen entrance. So hardly an improvement. To eat: “Bruschetta” - more like bread with olive paste and a cut up cherry tomato (divided into 3 rolls) and “cheese” from the tube! For a proud CHF 15. Entrecôte from the hot stone was good. However, the vegetables are underground; tasteless, overcooked and seems like it came from a frozen package. Fries and the sauces (cocktail, herb butter, mayo?, chili) were ok. The stone was either too thin or not hot enough, so that frying half of my 300g piece became a game of patience. Waiters seemed stressed and hectic, talking to their colleagues behind the bar while serving. It was also unclear whether French, German, English or Italian was spoken. Atmosphere was restless and the music was rather loud. Very weak for the price, it seems like the merger of two local places ended in chaos.

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Hawkeye . 2023-01-27

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A very nice atmosphere, excellent waitress and generous dishes. We had a great time

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diana lambert . 2023-01-24

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Nice restaurant, well located, with a good menu. The fondue eaten was really good and the Valais plate was very well stocked. However, the fondue was not very big for two (probably only 300g of cheese) and the service is only in Italian... Too bad because the setting and the premises are really good but, for such high prices, the staff should at least be fluent in German, French or English and the portions should be there!

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Joachim Tapia-Almosnino . 2023-01-17

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Very helpful staff. Quality of dishes very average. And uncorked still water at 5.50 per 1/2 lt is a bit excessive in the land of springs.

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Michel Duboux . 2023-01-10

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Friendly service and very tasty fondue :)

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Sandra Stankiewicz . 2023-01-09

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The food was good but we had to wait over an hour to be served. We arrived first in the restaurant but the people at the tables around us were served half an hour before us.

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Gabriel Bonny . 2023-01-05

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Wonderful restaurant with excellent food. The staff are warm and welcoming, very open towards children. We had a wonderful evening and can only highly recommend this place. Small downside: the staff only speaks Italian.

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Alexandra Morrison . 2023-01-04

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Was a big disappointment!!!! We ordered cheese fondue,food came very late(almost 1 hour) . I thought we eat fondue in Swiss we will get at least the good one,the reality is bread is MOLD!!! It’s a crime to serve mold bread !!! Gesundheit schädlich!!! Ein Gesundheitsamt sollte die Küche checken.. Nie wieder dort essen, NEVER !!! One Star is too much for those food 😡

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Aning Oehler . 2023-01-03

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Not being taken seriously was worse than the food we were served. We ordered two different dishes that are supposedly homemade. Well, I would at least doubt that. Besides: The bolognese was undercooked and quite frankly not very much Italian for an “Italian cuisine”. The gnocchi were over cooked and the cafe de Paris sauce along enjoyed some raw onions. They weren’t gonna take anything back, wouldn’t take our concerns seriously and got defensive about it. Hope you keep on enjoying ripping people off and treating complaints in such a manner. I recommend not wasting your money or time here. We’re not people to complain easily, but the treatment was disgusting. Seems to be good on some days, terrible on others. One star for the pizza: The only nice thing about the experience.

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Benedikt Gerber . 2023-01-01

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The Rösti was really good and prices were really good too. Rather big portions which we loved and very friendly service. Also, the interior is one of the nicest "Swiss Chalet" restaurant styles I've seen in a long time.

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natasha baars . 2022-12-14

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We arrived towards the end of their service and we were very well received with very warm and smiling servers! We had 2x the beef fillets on slate, the meat was incredibly tender. We recommend this little spot for a good dinner!!

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BOZO Bozic . 2022-12-03

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I left after 10 minutes of being told five times that it will be "just a minute". They don't know how to handle the large number of guests that they thought possible.

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Werner . 2022-11-26

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Since the change of ownership it has been a disaster. Completely lousy service like low-end food at a high price, a shame

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Stefano . 2022-11-21

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The setting of the restaurant was tastefully furnished, we were very well received and served by a very friendly, smiling waitress. I had a pizza and my wife had homemade ravioli, both were very good, I can highly recommend them.

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Ilir Bytyqi . 2022-10-19

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Cool hotel, we were vacationing with children, the hotel is cozy, clean, unusual decoration in the old Swiss style. Menu dishes with ordinary mushrooms and venison, delicious tiramisu ice cream and chocolate fondon from the chef, the prices are very high. Very beautiful places worth visiting.

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наталья цимбал . 2022-10-13

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Exceptional places in the center of the old village, traditional cuisine, and Italian specialties, homemade pasta, friendly staff, very good food, I recommend it to everyone and I will come back.

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Jeton Alitjaha . 2022-10-10

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The game/venison medallion was very tasty. The personnel is very friendly and courteous. We will be back.

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Stefan Baumann . 2022-10-04

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Great welcome setting and warm staff, the food is very good and well presented.

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Sylvianne Grandjean . 2022-10-01

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Very nice discovery, beautiful place, lovely cuisine, too bad the restaurant manager was nervous, he was not attentive to customers and arrogant. Fortunately there was a waitress who served us "Fatima" very friendly, smiling, she listened to us and saved this negative energy that this room manager transmitted to us. THANKS. If we would like to come back it will not be for the manager, but rather for Fatima's cuisine and service, hoping that the owner will take this message into consideration and do what is necessary.

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Dj Luli BaBa Babastars . 2022-09-24

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Nice food. Good choice of Swiss classics

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John Corfield . 2022-09-02

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Nicely located and nicely decorated Food excellent. There is a suspicion in the air that as a tourist you are just being tolerated.

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Mike Zuerl . 2022-08-28

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Our veal, horse, pork, poultry and beef come from Switzerland, South Africa and France. Where will the meat come from if you want to earn well?

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Ein Zentralschweizer . 2022-08-07

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Very fine food. Must be reserved. Lots of guests and the staff is still very friendly. 👍

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Marianne Frösch . 2022-08-05

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Very tasty food, great cozy atmosphere and nice staff!

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J. Mahla . 2022-08-05

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I was in this restaurant last weekend. We reserved a table at 7 p.m. and had to wait 15 minutes before the staff even noticed us. Many waiters simply walked past us and didn't care that we and other people were waiting in the aisle. When we ordered food I asked the waiter how big the small and the larger pizza was, to which he replied in Italian, which I didn't understand and asked again if he could say it in English or German, which he didn't. The meal was okay. However, my pizza dough was a little bland. In conclusion, it can be said that the food as well as the typical Swiss furnishings and decoration were okay, but the service and the service could be criticized.

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Annika Ashley . 2022-08-01

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We ordered a fondue and 10 minutes later we were served with a sliced ​​fondue, without a plate and without bread which arrived 2 minutes later and for all that 3 waiters. We returned with a stomach ache and no desire to go back. 😡

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Ludovic Anderegg . 2022-08-01

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We were so satisfied that we ate there twice. The staff was consistently friendly and attentive. The food was excellent and served very quickly.

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isapix S . 2022-07-28

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Very good pizza, a little confusing but friendly staff, an uncomfortable chair and a slightly narrow place

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FreeLifeTVnet . 2022-07-22

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Extremely disappointed with regards to price, quality, taste, and not to mention portion size. I ordered a mixed grill with sauces for 50 Franc and with it was a mix of some overcooked veggies, 4 different sauces were mayonnaise, sweet chili, some kind of cheap burger dressing, and another mayonnaise-spice-ish sauce. The portion size was small, and the same applied for the other dishes on the menu. To top it off I asked for tap water and got half a liter in a refilled flask which then showed up as filtered water for 5,5 Franc on the bill.

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Snorre Jablonski . 2022-07-18

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The food was good. The service is bad. Waiting for a long time, unfriendly, overwhelmed. The offer of Valais specialties is not authentic. The hosts don't speak German. Map looks like it is in Italy. The hosts are focused on the pizzeria.

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Peter Blatti . 2022-07-13

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We waited 50 minutes for the main course...didn't even have a starter! We're here for the last time.

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Manuela Koster . 2022-07-12

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Food was absolutely not recommended! The cheese slice was in the pizza oven and was completely burned so that it was divorced. Bought tortellini at Migros with a flavorless cream sauce with mushrooms. Cream of tomato soup is also bland and bland. Only the service employee deserves 4 stars because she really made an effort. Unfortunately never again!

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Manuela Schiffmann . 2022-07-08

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Yet a regular at Loche….A disaster! The negative reviews are all correct!!! Despite a very friendly waiter of Parisian origin…. A hostess for Leuk and gastronomy! Street. Never will ! From an aperitif to a warm fondue, including forgotten drinks and orders! Three people come to take orders but no one sets the table!! In short, they have things to worry about...The season has only just begun 🫣👎🏻

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Fabien Bonvin . 2022-06-25

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Friendly staff The Valais cheese slices are not recommended, the whole cheese was burnt and all the fat had leaked out. Salad and pizzas very good.

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Fischer Ruth . 2022-06-18

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1.5 hours waiting for 4 pizzas that were burnt. Never again, better leave it out.

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MJ B . 2022-05-28

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Very unfriendly staff. A different waiter came with every order. There were four of us and we ordered 4 salads and 4 pizzas. The salads came quickly. We waited over an hour for the pizzas... Various tables that had ordered after us received their food before us... Unbelievable! We were repeatedly told off for 30 minutes that we only had to wait another 5 minutes. Some of the pizzas were over baked and very bland. Not worth the money at all. Never again.

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Raphael Hollenstein . 2022-05-28

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Great restaurant, great food, good service Only the music didn't fit at all, it had a Turkish sound, it would have been better entertainment 😉

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beni 51 . 2022-05-19

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Extremely friendly and welcoming waiter, satisfying food, decoration and ambiance that complement the charm of the welcome

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Zélie Fischer . 2022-04-24

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The pizza was crispy, delicious and prepared quickly. There was also truffle oil. The charming serving staff speaks a little German, but with a mix of languages ​​(Italian; English; French) it actually went quite well and I got everything I wanted in the end. The restaurant owner was particularly friendly and took the time to have a personal conversation with me. So I thought it was really nice here.

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S. Seeger . 2022-04-24

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We had a great time, friendly and fast service, plentiful and good fondue

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Vichy Fiori . 2022-04-24

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Excellent Italian restaurant. I had the pulpo salad and a 300g steak on the hot stone. Both were very good. However, not exactly cheap. The service was quick and the employees were very friendly. Very well attended, reservations recommended.

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Tobias Weiß . 2022-04-23

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Good food, nice service. One of the few restaurants currently open.

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Jörg Kunz . 2022-04-20

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Anyone who likes rooms without windows, archaic fans, stuffy air, pungent food smells, piles of decorative rubbish and rude manners will definitely be well served in this restaurant. Anyone who wants to continue running a traditional restaurant in this way will hopefully fail.

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Peter Schallberger . 2022-04-15

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Very nice place, you feel very good there! The staff are really caring and very good-natured. Please note that it was an evening without much attendance. Fast and good service, very good experience and thanks for the laughs!

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Dorian Schenker . 2022-03-31

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Food very good... Service friendly... 1 bottle of wine too much on the bill...

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Beat Allemann . 2022-03-26

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This restaurant is currently run in a pitiful manner compared to what it was a few years ago. I made a reservation for 8 p.m. and waited for 15 minutes in a small corridor while someone came forward to give me a seat. Since there is no reservations book, they place you wherever they can. Then wait 45 minutes to get the drinks and even more than 45 minutes to get the meal. Result: meal served 2 hours after arrival. And the waiter who tells you "keep cool, it's Saturday"... The accompaniment on the slate was as tasteless as possible, really no point. Small glass of apricot served “to make amends” but no discount on the bill. On the other hand, at 11 p.m. you are made to feel that you need to clear out by completely turning off certain parts of the restaurant. I won't set foot there again, even if the setting is nice and I like coming to Leukerbad! I STRONGLY RECOMMEND NOT trying this experience!

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Joëlle Muster . 2022-03-21

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We had to wait 10 minutes outside the door even though we had reserved. At the beginning the staff was polite and quick, our orders were taken quickly. And then we had to wait almost 1.5 hours for our food. In addition, the waitress spoke neither German nor English and responded irritably to questions. The food itself was okay, nothing extraordinary but not bad either. Only the portions were very small, as a grown man you won't get full. Reluctantly again.

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Bastian S. . 2022-03-19

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The food was not seasoned well and had little taste. In my experience, not highly recommended

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Fabian Schafer . 2022-03-16

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A huge mess of menu cards to start with and incompetent staff. What happened to the old Walliserkanne? They don't understand what you're ordering so they go by numbers. They have reached a low level. We won't be back. There are better ones in Leukerbad, who want to work well, without being pretentious.

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Simona De Neri . 2022-03-13

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Bad service! We had reserved a table for 6 people by phone. 3 hours later the waiter told us that unfortunately there were only 2 separate tables for us. These could not be pushed together because they would be different heights. The arrogant waiter, who said he spoke Italian, Spanish, French and Albanian but didn't speak any German, didn't bother, so we left and looked for another restaurant. So I can't say anything about the food! The service is a complete disaster and doesn't even deserve one star!

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Sandra Patrício . 2022-03-12

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Very friendly and welcoming. Lovely ambiance. Plenty of choices for food and wine ❤

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Mary . 2022-03-12

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If the food is ok we waited so long for the dishes. And again we were lucky, other tables had to wait even longer and were served in waves. Really shame about the service.

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Sébastien Chaussinand . 2022-03-06

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Worst service ever. Salad bland and bland. Meat on stone was ok. Pizza bad and still raw in the middle. Coule Hot Berry was completely frozen including the cream topping! Indispensable staff. No discount, nothing. The manager has no idea about food preparation and refers complaints to the chef de service, who claims that a coupe hot berry must be cold. No menu recommendation, order with numbers. Custom production and tourist attraction. Once and never again.

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francesca castano . 2022-03-01

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Tonight I was very disappointed. You should not bring in twice as many customers as you can technically accommodate. I won't come anymore.

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Nicolas Michel . 2022-02-24

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Despite reservations, we didn't get a seat. There was a 10 meter long line outside the door. Everyone had reservations. The restaurant was already full at this point.

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stefania roschi . 2022-02-19

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