Aeschbach Chocolatier AG in Root

Unfortunately, not all attractions worked. Otherwise a top experience

Beautiful location, shame that the chocolate processing was stopped because it was Sunday!!

Super friendly, pleasant surroundings, stylish product design and, above all, excellent selection of chocolate!

Unfriendly service in the chocolate shop. It's even more noticeable because the ladies are otherwise very friendly. Since the shop is on the way to work, I shop once a week. Now more motivated to drive past.

I had a very rude phone call with an employee at the restaurant on Sunday. I wanted to try out brunch, had a table reserved on Sunday March 10th, 2024 but couldn't go because there was a family emergency. After a call from Chocolatie, I was informed of this and I apologized. Then there was a disrespectful answer and the employee's phone was disconnected without saying anything. I would have had my second reservation next Sunday but I'm canceling it. That doesn't work at all...

Very nice place to drink ur coffee and to taste or buy excellent quality of Chocolate

It’s chocolate factory with an excellent display

Friendly, good and always worth a visit.

A small factory with a cosy museum and a lovely restaurant where you can order fresh food and nice coffee. In the museum you can make your own chocolate bar by adding a variety of ingredients like caramelised almonds, oranges, raspberry, dry bananas, etc, try different types of chocolate or observe the factory itself. Highly recommend for the kids and adults.

Nice selection of sweet and savory dishes and desserts. The price-performance ratio is great and there are chocolates with coffee and when you buy chocolate, etc. at the shop.

A very nice breakfast, very nice service and also delicious coffee and cake. Highly recommended👍😊👌.

Perfect place for a Sunday break, plenty of parking, good service, staff is very accommodating. Gladly again.

I think charging 15 francs for the TOUR is an impudence. Because you still buy something or go to the cafe anyway.

It was an all-round perfect trip. The children also had great fun. We would particularly like to mention the very, very friendly staff in the cafe (I think the nice woman's name was Christine). Many thanks!

Very nice experience for the whole family. Small and cozy museum, with a big plus that no reservation is needed (at least nor for small groups) and there are many spots where to taste different types of chocolate. The self made chocolate was also a nice/sweet experience for kids.

Alright self guided tour and nice location, it being right outside the railway station. If you can try to go to lindt then go, if not then go here

A must for all chocolate lovers

The brunch was super delicious. The times are rather tight because you can easily sit for 1-2 hours. It's also cool that you can make your own chocolate :-)

Great experience to do in Lucerne. I will go back if I’m back to Switzerland Make your own chocolate bar I prefer local places that big factories you can see all the live process. On big factories is al now about the name local factories made their best to give a nice experience. You can try different kind of chocolates in your visit

Echt toller Ort 🍫🍫🍫, I love it ❤️❤️❤️ All the love, G.O.D. 77. 🐣🐣🐣

definitely worth it! we paid for the museum experience and all of the samples included had us so full of chocolate and we received a 5 franc voucher for the cafe downstairs!

A really nice and tasty activity for families

Great experience for young and old

Great breakfast buffet/brunch. Reservation recommended. Service, advice great

Love for chocolate can not only be tasted in the creations but also visually visible. Very friendly service.

Just a cool experience. We were both in the museum and created a chocolate bar ourselves. A trip particularly worth it for children. The donkey may have a small, round, delicious gift. Come over. Follow me on Google Maps 🌍

A small but lovely museum. You can have as much chocolate as you want 😊

Amazing chocolate factory with an interactive display showing how chocolate is being produced. Highly recommended!

It's well made and, above all, making your own chocolates. What I think is a shame is that you don't get any specialty chocolate like pralines etc. but only milk chocolate and the best Aeschbacher chocolate was raspberry or strawberry chocolate. You don't get any chocolate to take with you, but at the end you come to the shop where you can buy the chocolate for a high price. I find that very stingy. The children really enjoyed making chocolate.

Brunch is highly recommended. Nice ambience, nice service. Gladly again!

Lots of seasonal delicacies beautifully presented

Self service. Excellent chocolate.

Price performance is not right at all, completely overpriced and far too hard and dry bread and also not enough choice for the price.

Great experience! Recommend to visit!

Great tour, nice staff and fine chocolate.

Small museum, far from the giants Cailler or Lindt but although I have visited almost all the chocolate museums in Switzerland, I found this one different and interesting. Lots of funny quotes about chocolate, beautiful chocolate constructions from Luzern and Bürgenstock. Entrance costs 15 CHF with a 5CHF voucher to be used in the shop or at the café. Shop side, large selection of pralines, gift boxes but also chocolates by weight and very rare, criollo (this is the first time I have found them in Switzerland). On the “coffee” side, a pleasant terrace, a choice of “classic” drinks but also “house” chocolates. Delicious😋

You can try a lot of chocolate here. And the prices are right too. There is also a cafe where you can linger. You can also make your own chocolate bar here.

we bought wonderful chocolate. It's definitely worth a visit. friendly service, large selection - a pleasure!

It's a chocolate shop and cafe, but there are tours where you can see the process from cacao to chocolate. You can make your own original chocolate by adding your own toppings to 200g of chocolate. You can eat a variety of chocolates inside the facility. By the time I left, I was full of chocolate. It's close to the station and has good transportation links.

Amazing chocolates !! But the factory tour needs to be more interactive. It was practically over in 10 minutes.

You can have lunch there and have the option between pinsa and tarte flambée. It is very nice and in summer you can sit outside. The prices are very high, I think it starts at 18 francs.

Very nice chocolate factory. Here you can find out the entire process, from the cocoa bean to the finished praline. Of course you can also try it here. But the best thing is that you can create your own 200g chocolate bar here. This is a great idea to give as a gift. The staff are very attentive and helpful.

The chocolate adventure world is really interesting for the children. There is a lot to see...for the older children, even something to learn. There is a very large selection of sweets in the in-house shop. The café has super friendly staff.

There are 2 wheelchair parking spaces, a not so steep ramp and an elevator which is quite narrow and could probably be in short supply for e-wheelchairs. There is also a wheelchair toilet, but it is quite narrow and rather unsuitable for e-wheelchair users. The exhibition is small but nice and there is a lot to try and snack on. The shop has a fine selection, but I sometimes find the prices a bit exaggerated.

I loved the factory, making my personalized tablet and above all the close, friendly and professional treatment of all its employees... I will find out more to find out if I can buy online from Spain because we loved everything we bought, congratulations on your work.

I visited the chocolatier on a Saturday with my two kids and was pleased to find that it was not too crowded. The personnel were friendly and welcoming, and there were plenty of opportunities to taste chocolate or make your own. However, I was disappointed to find that the info films were not always working. Overall, I had a great experience at Chocolatier Aeschbach. The chocolate samples for tasting were delicious, and I enjoyed making my own chocolate blocks with my kids. The tour through the exhibition is not too long. It took our family about 1 hour and 15 minutes (including chocolate decoration and tatsting), which was just fine l. I would definitely recommend this place to anyone who loves chocolate!

Great selection and very tasty goods.

Very nice exhibition! The homemade chocolate looks good enough to eat. And the employees were all very friendly and helpful. Huge parking lot and direct public transport connection are also available. I also found the building including the toilet to be very clean. The only improvement I would like to make is that you should change the containers for the chocolate to try and replace them with ones where you take something out from the bottom and add new, untouched stuff from the top. Yesterday we saw a lot of children and unfortunately also adults hands in the bowls.

Really enjoyed the chocolatey experience, staff were really friendly and helpful.

Enjoyed it, chocolate everywhere 😮 nice stuff

Very good chocolate making experience

Very good chocolate and nice atmosphere. When you enter you will receive a 5 CHF voucher that you can use either for a drink or in the shop One star deducted because it was filled very late.

Nice museum, nice chocolate. Doesn't take too long to get through it.

Great experience. Wonderful service. Smiling staff and loads of chocolate.

Hmmm very tasty chocolate. Friendly advice.

It is a place where you can make your own chocolate for 10 Francs, get an idea about chocolate making and taste different types of chocolate. There is a café and sales section at the entrance.

Great place for a family trip, lots of chocolate tasting stations, great parking lot

Great chocolate shop you get to make for yourself. Please remember to eat a solid meal before coming in. All the samples you can eat. Blood sugar spike. Wonderful staff.

Our customers love Äschbi products. The quality is 1A and flawless. A short visit to the choco world is worth it for the whole family.

Very nice factory, located near Lucerne. Very nice presentation, from the bean to the chocolate. You have the opportunity to create your own 200 g bar. At the end you can visit the shop and the attached café. Definitely worth seeing.

The tour is very informative. We created our own chocolate at an event. A visit is very worthwhile.

Short e-bike stop... enjoyed a delicious birch muesli and coffee. Friendly service at the counter. Gladly again.

The Aeschbach Chocolatier was the highlight of my day. So much attention to detail, interestingly designed museum, incredibly friendly staff and chocolate to try everywhere. Simply great and the homemade chocolate at the end is an absolute must!! There is also a 5CHF voucher for the cafe or shop. We had so much fun, thank you very much.

Very beautifully and originally made

Interesting factory, cute decorations, good, varied samples. Disappointing because staff seemed annoyed at customers. Didn’t give out the 5 voucher included in the ticket price. Started cleaning the tour area at 4:20pm, 40 min. before close time. Overall, chocolate was delicious, with a lot of variety to purchase. It would be helpful if the written boards on the tour were in English, not just German.

Always happy to go there. An experience every time

An unplanned visit for us but totally worth it. The chocolate factory was awesome for both adults and children. The gift shop is a little expensive. The café downstairs is a nice treat to wrap up the experience.

Very fun different, very tasty chocolates

We were there with our children. They had a lot of fun, especially designing their own chocolate bar. I can only recommend it.

A great place for the whole family. It's nice that you were able to take a look inside the factory and even taste a lot. We had fun!

Small chocolate museum with lots of chocolate tastings and for an additional charge of CHF 10 you can create your own chocolate bar. The adult ticket includes a voucher of CHF 5 for the café or shop. Unfortunately, there were a lot of Asians (a whole bus full) in the museum at the same time today and we had to wait a long time and queue everywhere. And we could only watch the workers when they were cleaning - I would have thought it would have been great if the website provided information about when they could be observed.

It was a great trip, thank you for this opportunity to see and even taste it. The children had a great time, and of course we did too.

Went there for brunch at 8:30am. Brunch was good, unfortunately the restaurant area is rather small. If everyone wants to have brunch at 8:30 a.m., you'll have to wait in line. The chocolate fountain and the praline were a feast for the eyes and the palate.

The website said last entry was at 4 p.m. But when we stood at the checkout at 3:45 p.m., we were denied part of the exhibition (making our own chocolate) because it was too late. This should be on the website. The toilets stank of urine, there was toilet paper and hand drying towels everywhere, it was disgusting. Hopefully the hygienic conditions in the factory are better.

We looked at the production of chocolate from the cocoa bean to the finished packaged chocolate. What is rather boring for children in other museums was great fun here! There is something to see everywhere and of course something to try ;-). The absolute highlight was the self-decorated chocolate! Our children (1+3) had a lot of fun and we adults also got our money's worth. We would definitely like to come back!!

This experience is for young kids. It isn't really a chocolate factory tour. It's a self-guided tour with some views of the factory. Mildly interesting information and opportunities to taste some chocolate.

Beautiful Aeschbach chocolate shop factory, very fine chocolate 😋 It was very interesting, nice that you can try it everywhere. Ideal for a family trip. The homemade chocolate should be included in the entrance fee of 20.-, but unfortunately 15 Fr & 10 Fr for the chocolate....

I really enjoyed the drinks and the food as well as the chocolate fountain. Unfortunately I couldn't try everything but it was my first but certainly not my last visit. The service was also very friendly and there was a great atmosphere 😊

Fantastic experience, fun for kids to create their own chocolate bar

The factory is beautiful and a unique experience, but the cocoa is all exposed and flies are wandering around the place

It was very informative, unfortunately not very big. It's free.

Gud neat n fun place for kids where the warm wonderful staff teach ppl the art of making chocolates n can indulge oneself too in doing so

Endless chocolate to try. Produce your own chocolate. Was a great idea

Such a fun experience. Or just come for breakfast or brunch.

Great location with restaurant, shop and exhibition. Definitely worth a visit.

Very great place to visit for adults and kids. The place is a very wonderful experience, especially with children, and the fun of making chocolate bars was a wonderful experience for children.. very delicious.. and the place is worth a visit.. in the place you can see the factory and the workers working from above through the glass.. and the tour in the chocolate exhibition with tasting different types is a very sweet experience. There is also coffee. You can spend a long time in this place

Great experience and fine desserts – not “just” chocolate.

A beautiful and unique experience. A small chocolate factory, but it has many features. You can make the chocolate mold yourself, as well as watch the production lines

An interesting visit to the chocolate shop. 20 € entrance fee 10 for children 10¢ even if you want to make your own chocolate. Trying different chocolates, history and direct insight into the production of only this. very friendly staff. You can buy chocolates in their shop

Always worth a visit. Simply very delicious chocolate!

A first class place to enjoy the best chocolates in the world! Enjoyment of all senses... Excellent staff.

A very interesting place, especially for children, the price for an adult is PLN 15, including a coffee voucher for PLN 5, you can create your own large chocolate for the price of PLN 10. You can eat your fill of chocolate on site. I recommend

Whoever goes will be satisfied with sweetness

They have super fine chocolate. I thought it was a shame that production wasn't in operation. I had visitors from the Netherlands.

Wonderful place to visit in Luzern

Nice insight into a chocolate factory, well explained and child-friendly. Price performance completely ok. For 10 francs you can design a large table yourself 😋

I highly recommend visiting it. A beautiful place to see how they make chocolate and you can eat it fresh

Anything less than five stars is incomprehensible to me. As experienced brunchers, we were here again yesterday. Due to the nice weather, it wasn't quite as crowded as usual and we were even able to have brunch outside and the nice waitress Tiziana helped us wherever she could. I don't know what could be better at brunch. Everything is so rich and fresh, very appetizingly prepared, the waitresses are always very friendly, even when it's busy. In any case, we haven't found a better place for brunch yet and we can't complain about the price either. It's certainly not cheap, but it's totally worth the price. We and many of our friends and acquaintances will happily continue to be loyal guests who have never been disappointed.

Very friendly staff and incredibly tasty shock shops 🤩🤩🤩

Too short and did not meet the hype from all other reviews