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2,8

Based on 96 opinions

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Nº 41 in 91 in Arosa

Score
OpinionsNoteGoogle1944.1

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Service is miserable. Food is quite good, but honestly the wait time is horrible. Would not recommend this. We were here 2 hours for a meal and waited all the time.

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Thomas Betschart . 2024-03-29

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Food was actually okay, but the organization of the restaurant is poor. The manager should think of something new and, above all, hire more staff. We were at the table for over two hours because we couldn't be served faster. Ordering until the food and the bill arrives simply takes too long. A bit frustrating if you want to ski. The food was actually OK, but the organization of the restaurant is terrible. The manager should think of something new and, above all, hire more staff. We were at the table for over two hours because we were not served any faster. Ordering, then the food and the bill just takes too long. A bit frustrating if you want to go skiing.

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Luca Kamber . 2024-03-29

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Cozy and spacious, prices are reasonable if you order a shared family dish. They forgot to bring bacon right away, ate everything and asked for another common dish. That is, for a fixed price, children 10 and adults 19 can eat to their heart's content. We came for the second time!

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Art Tolerast . 2024-03-15

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Beautiful restaurant, great view, good food, friendly and attentive service (a big compliment to Livia!). Definitely worth a visit! Gladly again!

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Lukas Mahler . 2024-03-05

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We ate here 3 times during our ski vacation. The service was extremely friendly, the food was delicious and very reasonably priced. For us, one of the best mountain restaurants in the Arosa ski area.

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Leonie Gerber . 2024-02-23

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Bravo, great service, attentive service, very friendly. Good food fair prices. We would like to come again

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Gertrud Michel . 2024-02-14

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Very central, great winter garden. Service very friendly, food top notch. Everything is completely normal, nothing unusual.

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Mathias Rufer . 2024-02-09

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We've been sitting there for 35 minutes now and haven't had any drinks or food.... Unfortunately not the first time but definitely the last time.

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Stefan Füglistaler . 2024-01-31

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Food is quite good. But the service is really too slow. I honestly think they should hire more waiters/waitresses.

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Haiwen Huang . 2024-01-31

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Waiting times over midday are definitely unreasonably long at the moment. We were not an isolated case.

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Antonio De Tommasi . 2024-01-31

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2024 Jan. Food good. But if you regularly have to wait 30 minutes or more for your drink, something is wrong. By the way, this was also during the week, with relatively few holidaymakers. Service staff very friendly, but if you constantly have to apologize, you should Peter (landlord) check the organization. These waiting times are unacceptable.

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Ambros Scherzinger (AM Boden) . 2024-01-18

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Food was good! Unfortunately, there seems to be a massive lack of service staff and the employees are simply trying to make the best of it. However, this leads to long waiting times for ordering, until the food comes to the table and when paying. The speed of service is very poor compared to the other huts in the area. Either hire more staff or offer fewer tables!

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Martin Ellwanger . 2024-01-09

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Super friendly, top location and good food

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Leo den Hartog . 2024-01-02

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We have enjoyed coming here for lunch between morning and afternoon ski courses for years. The location is super centrally located in the ski area. The employees are very friendly, the service is great. The menu is well stocked, the food is delicious. In high season it is highly recommended to reserve the table the day before.

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Faddy Mc FadFad . 2023-12-30

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We would like to say a big thank you to Livia. It's always great and we always feel very welcome. The service is great (summer/winter), the delicious food and the fantastic view make it simply fantastic! We are looking forward to being your guests again! Many thanks to the whole team!

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Susanne . 2023-12-21

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Service completely overwhelmed!!!!

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Samuel Hürzeler . 2023-12-21

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Were served by Livia: Wonderful service - friendly - professional - competent! Congratulations🙏🏻👍

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Hans Wittwer . 2023-12-16

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Yesterday we were in the mountain restaurant Brüggerstuba and wanted to have a drink. At first we were left behind by the conditions for 30 minutes and when one came we were told that they couldn't take orders at the moment because they were overloaded. We actually just wanted to have something to drink and then we were busy for almost 1.5 minutes because it unfortunately took forever to pay. In my opinion, unfortunately not acceptable in a ski area.

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Martin Buck . 2023-12-04

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Service unsympathetic and overwhelmed, far too few staff, had to wait 30 minutes to order and the restaurant wasn't even half full.

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Luca Tönz . 2023-12-03

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Very friendly and helpful staff - there was fresh water for the dog without being asked. Everyone really enjoyed the food and we didn't have to wait long.

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Nadine Spielbrink . 2023-08-19

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The restaurant has beautiful seating and views The staff is helpful and helps you Halal food is limited In front of him are children's toys

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Yaser Alharbi . 2023-07-26

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The meal was good, but don't take out your thermos otherwise the waiters will reprimand you directly.

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Gui D . 2023-02-28

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Fresh and crunchy salads, delicious salsa, cozy restaurant with friendly service, recommended.

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Marion von Burg Messmer . 2023-02-06

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Food good, price very bad Family portion for 3 = a medium-sized portion for one person

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arnuldo 13 . 2022-12-10

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The staff are very friendly and helpful... We had the dish of the day which was very tasty but rather expensive... It's very warm through the large glass windows... If you open the windows you're sitting in a draft, which isn't so great...

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luus meideli . 2022-08-21

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Went for dinner with a group of 11 people. Service was very friendly and attentive without being intrusive. The food was very good and plentiful. Price/performance very okay. Will definitely come back, everyone was very satisfied

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Heidi Bögner . 2022-08-15

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A top offer for families. Affordable prices for a restaurant right next to the cable car. Top staff and very friendly. Our waitress (Sara-Lena) was super friendly and very accommodating. We'd love to come back! :)

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Adrian Grässli . 2022-08-05

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The two of us had ordered a liter of mineral water according to the card, CHF9, but we received two glasses of 500ml each, which then cost 2x CHF6 = CHF12 on the bill. Well, 3 francs isn't much, but being unjustifiably ripped off for 3 francs is annoying. Even the pretty serving daughter doesn't change that much. Do you really need such tricks in such a good location?

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Andrzej Zbojnowicz . 2022-07-16

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Best umbrella bar ever in Arosa. Super nice crew and the best burger.

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Ronald Wachsmuth . 2022-04-11

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Great location, macaroni was okay

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Axel Gr . 2022-04-04

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Family friendly, very nice and also ok in terms of price. Nice and attentive staff

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Monika Sacher . 2022-03-04

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Bad and unfriendly service, completely overwhelmed! Food was okay, we ordered for 4 people and after about an hour of waiting only 3 people received their food! Sorry, I can't recommend it under any circumstances!

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Gianni Arcuri . 2022-02-26

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Good restaurant . The staff is nice and attentive.

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Gregoohr K . 2022-01-24

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Delicious food, very friendly staff! Swiss prices! Nice and warm inside!

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Florianne van Zanten . 2022-01-06

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Very nice when making the reservation, friendly service, everything went well despite the lack of staff.

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Daniel Finger . 2022-01-01

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Great mountain restaurant with terrace/winter garden & fine food. But don't go to bear country... it's not worth the price of admission. Better to sit in the restaurant! Addition: The bear country is great! But the admission price is only bearable if you see it as a donation to a good cause. You can also see the bears from the Brüggerstube. Consume something there and watch the bears. Hence the review!

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Ste Künstler . 2021-10-27

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Eating with family Express service. Food was good. Be careful with children's plates!!!! Children's plates with chicken nuggets have so few fries on them that it would be enough for a 3 year old. Didn't even cover the bottom of the kid's plate. Of course we asked for a few extra fries. We were excited to see what the bill would yield. (Children's menu costs 12.50 and can be ordered up to 16 years old!!!) When we paid, we didn't receive a statement but rather an amount that we paid by card. Because it was important to me to know whether this mini portion of fries had a system, I asked for an invoice. In fact, an additional 8.00 Chf was charged for a small portion of fries. By the way, our kids ate the entire portion. A disgrace for the otherwise family-friendly Arosa! We are very disappointed!!!

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Nadya Kaufmann . 2021-10-21

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Great team and just lovely with you

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Oliver Kraft . 2021-10-05

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Great service.......fast and friendly! The meat platter was great and enough, I can well imagine that the other dishes were good too!!

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Philipp Chresta . 2021-10-03

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Good service but everything else...

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Kathrin M . 2021-09-28

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Very good food and friendly service, nice terrace to enjoy the Arosa air

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Heinz Boesch . 2021-09-22

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Unfortunately quite a disappointment. The goulash that was advertised as the daily menu was, at best, a beef starter that was clearly undercooked, but it had nothing to do with goulash.

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L. P. . 2021-09-04

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Very nice restaurant, with very friendly staff…. With a top Graubünden barley soup, at very humane prices 👍🏻

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Daniel Gehrig . 2021-08-29

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Overall, the food was good, but the long waiting times bothered us. We noticed that the staff was overwhelmed by many guests, but of course this shouldn't be the case! It's worth a visit, but it's not our favorite.

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M. . 2021-07-29

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Friendly service and TOP value for money! Gladly again 👍

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ElTocoLoco . 2021-07-17

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Price performance is not right. Everyone is on first name terms. I find it unfriendly! Location is not visible in Googlemaps. Intention?

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Nice Traveller . 2021-06-26

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As always, great...great coffee, great schnitzel bread, 5*🙃⛷️🏔️🌞

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Christoph Trümpler . 2021-03-22

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You can't order fries on the QR code card. More than tedious.

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Stefan Dolder . 2021-02-19

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only take away because of Corona!

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Paul Zingg . 2021-02-17

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Great view and feel. Good selection of drinks. Of course, under COVID condition meal options are limited, but the few offers are delicious. That said, options for small kids (aka picky eaters) are nearly non existent as there are no chicken nuggets or fries, which is weird as you would think this is easy to cook, maintain warm and distribute without too much trouble/danger?

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Ivo Dobrev . 2021-02-15

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Despite the pandemic, our popular break restaurant.

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Ueli Boehler . 2021-02-08

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This is how gastronomy works in Corona times 👍 Hygiene rules are being implemented and the host and his guests are happy.

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Jan Richter . 2021-02-03

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Super innovative and imaginative despite difficult times...💪💪👍👍

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Lionel Fischer . 2021-01-18

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The service staff was very unfriendly and not competent. The family menu was plentiful, but the fries had far too much salt for children. But the worst thing was that we paid an amount that was far too high and when we asked for the receipt the service employee became increasingly unfriendly and annoyed. It turned out that we had some things on our bill that we hadn't even consumed. We received some money back from the service employee, but no current receipt. He also charged separately for the drinks that were included in the menu. This restaurant cannot be recommended. We will definitely never visit it again. We think it's great when the boss stands up for his employees. However, this day didn't leave a good impression on our visit from Germany and even the service staff didn't apologize, only contempt and he was very careful that no other guest found out about what we complained about. I work in service myself and even if it's stressful you have to be friendly, if you can't do that you should look for another job. We will definitely never visit your restaurant again and will not recommend it to anyone.

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Steffen Blaesner . 2020-09-30

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TOP! Passes! Fair prices and very tasty!

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IT Hilfe . 2020-09-24

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Very fine food, whether warm dishes or something from the dessert menu! The staff is very friendly and attentive (we were blinded by the sun and a parasol was immediately put at our table).

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Matthias Thoma . 2020-09-04

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A really cozy lunch break with excellent food. The BrüggaStuba platter was fantastic and the Älpler macarons and the Riz-Casimir also tasted excellent. Many thanks also to Angie for the wonderful service.

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Heavy FD . 2020-09-04

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The food was very tasty, quick, nice & good service.

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Jörg Bühlmann . 2020-08-06

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We were particularly impressed by the very friendly and attentive service at the bar. It's nice to see that real professionals are still at work here, who keep calm even when there's a lot of people and always have a smile on their faces. Compliments to Sascha and his team. Keep it up.

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Claudio Weiss . 2020-07-12

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Good menu selection and quick service

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Stöffu . 2020-02-18

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Really good staff, nice view and quality

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Michael Blume . 2020-02-15

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It was super nice and cool service

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Frey Yvonne . 2020-02-12

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Nice view, small but nice menu card

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Flyingale_ . 2020-02-09

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There are cozier and nicer restaurants in Arosa. However, the bar outside is well done

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Chris “ck79s_world” . 2020-01-12

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Great service, fast, friendly, efficient. Fine food, fair prices, just really top. We'd love to come back.

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Daniel Weber . 2020-01-01

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Waiting times are far too long, there is no regulated process for the service staff. Everyone serves at the same place and the other tables wait 1 hour just to place an order. Then wait again, 15 minutes later the drink comes. The food isn't there yet. It will probably take forever.

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Fabienne Dünser . 2019-12-26

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Tried and tested food and drinks. Prompt service and good value for money.

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Urs Nünlist . 2019-11-07

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Beautiful and well cared for, it is organized 👍👍☀️

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e . 2019-10-22

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We ate well and inexpensively here and were served in a friendly manner. The seats were only available in the area of ​​the glass-covered terrace; the interior was closed off. The sun was shining, which is actually nice, but here it made me feel like a tulip in a greenhouse. It was really uncomfortably hot. Shading or opening up the interior would have been nice.

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Beat Eisele . 2019-10-18

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Were only there for a short time...it was ok....

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Roger- Philipp Rickli . 2019-10-09

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Cold crépes, took a long time (1 hour), poor customer service etc. Not recommended...

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Lino Casutt . 2019-10-03

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Good place for families with children, playground in sight. Service is rather slow when the house is full.

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Carole Francisco O. . 2019-10-03

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Simply great, good food, friendly staff, nice to relax after a hike😀👍

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Daniela Nussbaumer . 2019-08-20

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Fine food, very friendly and attentive staff (Corinna), who has a knack for children. Play corner available for the little ones. Opposite there is a large, great playground.

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Nicolina Graf . 2019-07-27

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Nice location but lousy service. Half of the bar was already closed. Eventually there was a seat at the bar, but apparently we weren't interesting enough. The staff is chatting with each other or looking around, but just serving. We left again after fifteen minutes without anyone being with us.

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Johan W. . 2019-07-24

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Extremely unfriendly staff, the first thing you get yelled at is that they have too much to do.....wait 50 minutes for 4x fries? Sorry the first and last time we were there. Absolutely no recommendation. When the weather is nice you are hopelessly overwhelmed. It is questionable who is allowed to run a business today and what kind of staff they hire.

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Dominik Reber . 2019-07-19

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Were there at around 1 p.m. First of all, the waitress yelled at him that he had to serve 8 tables and that he was completely stressed. We waited 50 minutes for 4 portions of fries and 1 mixed salad. The dirty dishes from the previous guests were cleared away after repeated requests. Please hire trained staff!

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Sabrina Reber . 2019-07-19

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Nice place to stay. Very good cuisine and friendly service

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Inge Egli . 2019-07-08

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Very courteous and friendly service.😀

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Koni Horber . 2019-06-03

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Good currywurst with fries and good service

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Daniel . 2019-05-31

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Mountain restaurant with a good atmosphere

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Martin Häfeli . 2019-05-11

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Very good food, and cheap for a mountain restaurant. I'd love to come again.

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Barbara Jungen . 2019-04-02

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Excellent apfelstrudell, and very tasty ice.

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Laurens Busink . 2019-03-12

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Magic view, typical swiss dishes!

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carla zoncheddu . 2019-03-10

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Star bar in winter is great when the weather is nice

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Silvio Wangler . 2019-02-17

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Best prices in the ski area. Great food

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Stefan Schär . 2019-01-09

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Restaurant without more, and just 1 bear!

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Richard Gehin . 2019-01-04

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very friendly staff Price/performance is right

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Thomas Büttel . 2019-01-02

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Food ok - Unfortunately we had to wait over an hour for the food at 1:30 p.m. - absolutely unacceptable!!! Was the last time.

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spiise meier . 2018-10-01

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I agree with Spiise Meier's comment, I definitely waited too long for the food... (1 hour!!)

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Claudia Hofer . 2018-10-01

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Always good, friendly service and of course STUNNING food...

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Patrick Caviezel . 2018-09-13

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Fine food, good drinks and friendly service. In winter there is a great party at the Sternenbar every now and then. With the new Bärenland playground, it's a great place for the whole family, even in summer. Thanks to the gondola lift, it can also be easily reached with a stroller

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Felix B. . 2018-08-29

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Everytime I come, I get the Älplermagronen.

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Steve Rura . 2018-08-08

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+choice of food +beautifully prepared +children's corner

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c y . 2018-07-26

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Good location of the restaurant - even if you have two kids in different ski school classes (red - meeting point above / blue - meeting point below). The food is good and the kids even get a vanilla or strawberry ball (if they still like it) - at no extra charge. We will be back.

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Isabelle Marquart . 2018-02-08

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Enjoy your meal. Large portions, but waiting times are far too long (approx. 25 minutes).

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Nico Meyer . 2018-02-02

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