Domino's in Neuchâtel

I do not recommend this dominoes at this time. I arrived and the employees were in tap shoes with PNL on a bass. They got pepperoni and peppers wrong and the service was very slow.

The pizza is not bad with the mozzacrust dough, but in my opinion due to the size it is too expensive... I will rarely order... the delivery is too slow :(

First time I go to Dominos, this great franchise known worldwide. It was complete nonsense. I get a custom pizza to get the exact products I want. Some products are on the pizza but not on the receipt, others are on the receipt but not on the pizza, there are even ingredients that I didn't order. What did I do to you to make you add onions to me? The worst thing was that the restaurant was empty, they had time to check my order. ---- Top notch customer service

The food is good because different from other usual pizzas. What I like the most is that their chicken is Halal.

No Coca-Cola +2 stars for customer service (reply by email)

Ghost customer service!!!! Following your feedback below, I wrote to the address you gave me and received radio silence. No one contacted me so in addition to not keeping delivery commitments in 30 minutes for reimbursement if deadline not met. In addition, no one answers you from customer service. Domino's may just be an unhappy customer but don't worry I'm going to share this disastrous customer experience from start to finish. To the wise... Ordered around 7:05 p.m., I see on the website "delivered in 30 minutes", it's 7:52 p.m., delivered now. Do you refund Domino’s?

Ordered around 6 p.m. 3 pizzas and paid to be delivered at 8 p.m. 8:30 p.m. no delivery, I call no one answers. 9:30 p.m. still no delivery, I call and no one answers. 10:10 p.m. the delivery guy called me to tell me that he can't find the street. So the 3 pizzas I ordered, they delivered 2 hours and 15 minutes late. I call them to say that the pizzas are completely cold, the manager's response is "you can heat them" and he hangs up the phone. Not even an apology, nothing. Cold pizzas and degoulaz

Expensive and not good. Flavorless pizzas. American franchise with the philosophy and profitability that goes with it. Move on and go to one of the many other "real" pizzerias in the city instead, you'll get what you pay for in any case!

I DO NOT RECOMMEND QUESTIONABLE MEAT 3rd time in the month that I eat in your store every evening or I ate at your place I spent the night in the toilet with a stomach ache I will personally report this pizzeria to hygiene control it is not possible otherwise. Very disappointed I had my pizza half in a whitish liquid I didn't even eat it...

Oh, the excitement is building as I unwrap these 12-inch pizzas. My heart throbs with anticipation, and what a wonderful surprise I discover! I have always been a big fan of culinary sleight of hand, but you, dear pizzeria, have surpassed all expectations. Truly, your dishonesty is worthy of admiration. Well done!

The clerk makes pizza for you to watch!

Delivery of expired chicken and regular forgetting of items in orders. It was the last time at Domino's Neuchâtel (And contrary to the response to Domino's notice, the chicken was actually expired, photo of the date left on the packaging to support it and telephone apologies from a colleague who offered to redo the order with fresh products , approach politely refused on my part)

The counter agent Gabriel is non-salesy. I tell him that the website does not work for ordering. He sends me away, explaining that it is not his problem. The service is mediocre fortunately the Vanier dominoes are more cooperative

Very good pizza, only the delivery guy had it smashed and needed help to know how much money to give me back…otherwise very good!

Quickly served, good atmosphere, good pizza

I ordered a salami passion pizza, is this a joke? I demand a refund especially at the price we paid! A scandal I was a loyal customer but now it's over never again I order from you a shame!!!

I went to get my pizza there, I ordered a 4 cheese with mozza crust. The manager told me he was out of mozza, yet the two customers behind me who ordered mozza crust, they got it. I think the manager must not have liked my face? Inadmissible. In addition, I paid 47 CHF for a pizza ordered on site + 2 beers... it's absurd. I will never order from you again and will never recommend this oversale!

This is the second time that when I take a takeaway pizza, I have the unpleasant surprise when I arrive home of not having the pizza ordered or not having the extras and when I tell the employee or I calls I hang up on. I find this unacceptable!!!

Unfortunately it has dropped a lot in quality. Cheesy bytes are really bad. The pizzas still ok, but the service needs improvement. At the last takeaway order I discover that in the packaging it is another pizza. The boxes didn't have the labels to check the contents when ordering and I'm still 25 minutes from Dominos so I wasn't going to go back for that. Really a shame because there was a time when it was really excellent here.

Excellent pizzas from USA = different from traditional Italian ones, yet delicious!

But I can't leave my girlfriend without eating tomorrow when she opens, she's waiting for her big pizza for breakfast!!

I ordered a pizza, and they brought me another one. I called and told me they were going to make me another one.. after an hour of waiting I called and dominos closed

Expensive and not good. The vegetables on the pizza are questionable, and the cinnamon sticks are really disappointing. Hard and flat... it looks like an old sole. Honestly, I ate almost nothing because I was afraid for my health...

Cooking has been reduced we must reheat at home

Nothing to say it's the only pizza I eat especially the dough is very good subscribed to dominos for 10 years fortunately you are located in Neuchâtel

For some time now, there hasn't been a lot of cheese on pizza. It's dry, you have to pay for the "plus cheese" option for the pizza to be decent. Too bad because I really liked your pizza.

They made a wrong pizza, the burger pizza when i asked for a reine. Im still asking myself how you can you mistake a reine to a burger like …

Ordered a Hawei pizza and received cheese/mozzarella bytes. The staff didn't exactly seem motivated. Never again!

Having ordered chicken strippers this evening at Neuchâtel Gare, 3 of 6 were raw although the outside was fried. I called, no one answers. Next time I'll bring them back to you and let you taste them, like we do in the kitchen.

It was no longer like many things elsewhere... I add 2 stars for the customer care which is very professional and listens to customers!!!

We ordered 2x cheese bytes mozzarella. Unfortunately, I open the boxes and have an unpleasant surprise. I will never order from Dominos again. No kindness, we will say that the employers are upset to be there!!! Never again!

During an evening with a few friends, Brunos pizzeria being closed, One of our friends advised us to order dominos, so we placed an order (a few large format pizzas ) and we are told a delay of 45 minutes. After 1 hour 26 minutes, the delivery man called us to come down from the 4th floor (I thought then that the delivery service was "to the home" and not "to the street"). The delivery man therefore asks us for the sum of 75chf, obviously telling us that this is the postal code of Paris, his city of origin. It's good at least that he is French certainly explains the fact that he is unpleasant, soft, unprofessional and that he is angry. Despite this inconvenience, we decide to give him a 5chf tip to motivate him, which doesn't even earn us a thank you. The pizzas: cold with a cardboard texture, half of the topping being stuck to the top of the box. These obviously ended up in the trash. Ultimately, an experience as bitter as it was expensive, both for the delivery service and for the quality of the food. Move on unless it's the only establishment open and you're starving, drinking lake water is a better experience than ordering from dominos Neuchâtel.

Very helpful and very good pizzas

3 times out of 5 order errors... we wonder how they do it! And it's up to you to adapt to their mistakes.... Communications 0 Customer service 0

The quality is no longer what it used to be. We miss the time when Xavier was manager...

Catastrophic an order of 2 pizzas caused panic, the staff was very very rude and offered me a refund 20 minutes to wait and in the end received nothing

On-site service not always great

The organization is not present. My pizza was ready in its box, I had to wait another 10 minutes for someone to bring it to me. In addition, 40 minutes of waiting for a take-out pizza is excessive. Oh and the prices are always very high for a fast food restaurant. If you don't have an offer, I would avoid.

They are very late, poorly organized (forgetting certain elements) and the quality is poor. Very disapointed..

One Domino's is as good as another. A low-hydration pizza cooked in a tunnel oven on metal racks. Seasoned and slightly spicy sauce and industrial cheese. This does not mean that I always find it very enjoyable in terms of taste. You can order directly at the counter or from the website (and application). Without infamy and without praise. The price, if you use the various promotions, is very competitive compared to other pizzerias in the area.

a real disaster! order, after waiting an hour for no news, I phoned and was told they were not delivering because it was snowing... even though I was 2 minutes walk from the station, so I had to move (which made me don't bother me I can walk when there is snow unlike others) I arrive there I am asked to pay even though I have already paid with my credit card, the employee tells me to pay and that what I paid with my credit card will be refunded. which I refused. honestly 1st and last time you see me! plus pay 149fr for 4 pizzas, 4 drinks. The pizzas are also of really poor quality! in addition my 6fr of delivery that I paid was not refunded to me! What do I do, I bill you for my time too?

The worst pizza ever! No wonder Dominos pizza.ch had to be given away. With these uncontrolled branches, the crash is already visible again. Review by people in the hospitality industry

1 hour wait instead of 24 to 30 min. A New Delhi with a piece of chicken per slice of pizza (without exaggerating). A little disappointed for a first time with them, next time I will order a real pizza with toppings on it! 3 months later, I'm still waiting for them to respond to my email following their proposal to rectify the situation! It's easy to act nice to rectify a bad review, but you still have to go all the way!

Hello, all good with chef Marco, thank you very much.

Very competent pizza maker, pizzas can be a little expensive but it's worth it

Very good pizza, very helpful pizza maker

Never disappointed and every request and waiting time respected, too bad there are none in Chaux-de-Fonds

Didnt get any sauces on 4 of the pizza I ordered

I placed an order yesterday on dominos, 4 out of 5 pizzas came incomplete. 3 burger pizzas came without sauce as well as the BBQ pizza also came without BBQ sauce. This is not the first time this has happened when I order from them. I understand that things happen, but my orders have not been complete several times.

For French, weigh 1, do you know our site, etc... Almost the same as for insurance for a simple pizza....

It's the best pizza in Neuchàtel thanks to the chef

Pizzas délicieuses. Un bémol : ils n'ont pas celle aux fruits de mer dont mon mari est friand!

Extrêmement rapide. Retrait de la commande sur place en <15 min.

Commande depuis l'application pour prendre sur place. Toujours dans les temps,bonne humeur et service impeccable. Je conseil personnellement la Extravaganzza super bonne!

Service hyper professionnel et rapide

Pizzas deliciosas!recomendo TEXAS BBQ 😋

Pizza commandé à 13h08 temps annoncé pour la livraison 39-49 min arrivée de la pizza à 14h35 donc plus de 40min de retard ça sera donc ma dernière commande chez Domino's...

Super bon surtout quand on peut la faire nous, arriver en avance, pour l'instant très bonne note!

Rapide, prix raisonnable et très bonnes pizzas

Merci pour votre livraison très rapide. Pizza très bonne.

(Traducido por Google) Pedí 2 comida para llevar ... en las 2 faltaba algo. Y esta no es la primera vez. Y, sin embargo, no hay multitudes a las 9.40 p.m. de un domingo por la noche. Misma persona !! ¿Preparado con amor? ... no mucho ! Decepcionado (Original) Commandé 2 plats à l emporter.. dans les 2 il manquait quelque chose . Et c’est pas la première fois . Et pourtant pas foule à 21h40 un dimanche soir. Même personne !! Préparé avec amour ? ... pas trop ! Déçue

(Traducido por Google) Las pizzas nunca llegaron. "Colette" sigue esperando ... Cero estrellas. (Original) Les pizzas ne sont jamais arrivées. "Colette" est toujours en attente... Zéro étoile.

(Traducido por Google) Sabrosas pizzas a un precio razonable. A menudo hay reducciones. (Original) Tasty pizzas for a reasonable price. There's often reductions.

(Traducido por Google) Cuando Domimo's sirva platos con pollo de acuerdo con la nueva carta de cría, ¡su cadena merecerá una calificación más alta! (Original) Quand Domimo’s servira des plats avec du poulet conforme à la nouvelle charte d’élevage, votre chaîne méritera une meilleure note!

(Traducido por Google) A pesar de mi modesto conocimiento del francés, siempre me sirven muy bien :) Las pizzas son deliciosas (la pasión del salami es mi favorita), la carne es picante, la masa es perfecta y la salsa es muy buena. La oferta de almuerzo es simplemente inmejorable, la relación precio / rendimiento es absolutamente correcta. El restaurante está muy limpio. (Original) Trotz meinen bescheidenen Französisch Kentnissen werde ich immer sehr nett bedient :) Die Pizzen sind sehr lecker (Salami Passion ist mein Favorit), das Fleisch ist würzig, der Teig perfekt durch und auch die Sauce ist sehr gut. Der Lunchdeal ist einfach unschlagbar, das Preis/Leistungsverhältnis stimmt absolut. Das Restaurant ist sehr sauber.

(Traducido por Google) Pizzas que son realmente muy buenas, el servicio de entrega disponible carece de una pequeña sonrisa durante las entregas. Al ir al estacionamiento para encontrarlo, puede resultar todo un enigma, los espacios de estacionamiento están cargados. Finalmente, encuentro que a pesar de la excelente calidad de sabor, los precios son un poco demasiado altos. (Original) Des pizzas qui sont vraiment très bonnes, service de livraison disponible manque un peu de sourire lors des livraisons. En allant chercher sur place le parking peux s'avérer devenir un sacré casse-tête, les places de parc sont toutes payantes. Pour terminer je trouve que malgré une super qualité gustative les prix sont un peu trop élevé.

(Traducido por Google) Personal amable y servicial, no aplicaron el descuento para las dos pizzas estándar y nos hicieron pagar las dos pizzas a precio completo. (Original) Personale educato e disponibile, non ci hanno applicato lo sconto delle due pizze standard e ci hanno fatto pagare a prezzo pieno le due pizze.

(Traducido por Google) ¡Colaborador en el hospital, me gustaría agradecerle calurosamente su apoyo a todo el equipo durante estos tiempos difíciles! Muchas gracias ! Tu gesto no será olvidado :)! (Original) Collaborateur à l’hôpital, je tiens à vous remercier chaleureusement de votre soutien à toute l'équipe en ces moments difficiles ! Merci beaucoup ! Votre geste ne sera pas oublié :) !

(Traducido por Google) Equipo acogedor, sonriente y muy receptivo. Comimos excelentes pizzas. Altamente recomendado. (Original) Équipe accueillante, souriante et très réactive. Nous avons mangé d’excellentes pizzas. Recommande vivement.

(Traducido por Google) Gran equipo! servido a tiempo y comió bien! (Original) Super équipe! servi dans les temps et super bien mangé!

(Traducido por Google) un equipo superior !! servicial, agradable ... las pizzas son buenas! nada añadido :-) (Original) une équipe au top !! serviable, agreable ... les pizzas sont bonnes ! rien à ajouté :-)

(Traducido por Google) deliciosas pizzas Productos de calidad / Un equipo dinámico y profesional, el equipo es superior / Gerente muy agradable. cercano a las necesidades de los clientes, amable y disponible para que el servicio sea perfecto. Recomiendo altamente / sin esperas. nosotros lo disfrutamos (Original) pizzas délicieuses. Des produits de qualité / Une équipe dynamique et professionnelle , l'équipe est top/ Responsable très agréable. proche des besoins des attentes de la clientèle.Souriante et disponible pour que le service soit parfait . je recommande vivement/ aucune attente. nous nous sommes régalé.

(Traducido por Google) Siempre da la bienvenida a un equipo que hace todo lo posible para llegar a tiempo a la pizza, una delicia y hecha con amor En todos los climas, los repartidores se suben a los scooters para entregarlo lo más rápido posible No dudes en visitar el sitio para encontrar buenas ofertas. (Original) Toujours bien accueilli une équipe qui fait de son mieux pour être dans les temps les pizza un délice et faite avec amour Par tout les temps les livreurs monte sur les scooters pour vous livrer au plus vite N’hésitez pas à visiter le site pour y trouver les bonnes affaires

(Traducido por Google) ¡Bien hecho equipo! :-) (Original) Bravo l'equipe ! :-)

C’est très cher pour ce que c’est, ça n’a aucuns goût. Privilégier les petits commerçants plutôt que les chaînes de ce genre. À éviter

(Traducido por Google) Gran pizza americana y sabrosas alitas de pollo. El personal es muy amigable. (Original) Great American pizza and tasty chicken wings. Staff is very friendly.

(Traducido por Google) Pizza (EE. UU. Basada en maíz) muy sabrosa, solo el MA tiene que estar demasiado caliente o la línea de montaje no fue lo suficientemente rápida al límite para quemarse hoy. Por lo tanto solo 3 estrellas. De lo contrario, la pizza está recién preparada y muy sabrosa. Precio absoluto I.O. almuerzo oferta 6chf pizza (Original) Pizza (usa auf mais basiert) sehr lecker nur der MA muss Ofen zu heiss oder das fliessband nicht schnell genug war leicht an der grenze zum verbrannt sein heute. Darum nur 3 Sterne. Sonst ist pizza frisch zubereitet und sehr lecker. Preis absolut I.O. lunchdeal 6chf pizza

(Traducido por Google) Bueno pero tacaño en el jamón. (Original) Bon mais radin sur le jambon.

(Traducido por Google) La pizza vegetariana me pareció buena :-) (Original) J'ai trouvé bonne la pizza végétarienne :-)

(Traducido por Google) A menudo ordeno pizza aquí y tienes que buscar las correctas para aprovechar los descuentos. En los últimos meses, la calidad ha bajado un poco, creo que el personal ha cambiado. (Original) Je comande souvent ici des pizzas et il faut chercher les bons, pour profiter des rabais. Les dérnieres mois la qualité à abaissé un peu, je pense qui le personnel à changé.

(Traducido por Google) Una pura delicia! ¡Date un capricho por precios muy correctos! Grandes ofertas, con un servicio rápido! La masa salada tiene un sabor realmente agradable (pero ten cuidado con aquellos a quienes no les gusta mucho cuando es salada, puede que te sorprendas bastante) algunas de las verduras en mi pizza tenían un sabor dulce, lo que la hacía simplemente suculento, un momento puro de felicidad para mis papilas gustativas! (Original) Un pur délice ! Régalez-vous pour des prix très corrects ! De super offres, avec un service rapide ! La pâte salée relève un goût vraiment agréable (mais attention pour ceux qui n'aiment pas tellement quand c'est salé, vous risqueriez d'être assez étonnés) certains des légumes se trouvant sur ma pizza avaient un goût sucré, ce qui la rendait juste succulente, un pur moment de bonheur pour mes papilles gustatives !

Pour la 13ème fois de l'année, j'ai commandé ma pizza favorite. Domino's Pizza arrive toujours à me l'amener différente à chaque fois sur les quantités de fromage et crème mis dessus. Un vrai scandale et en plus de cela, ils n'acceptent pas les conseils et se font un plaisir de vous montrer que vous avez tort.

(Traducido por Google) Espere 20 minutos frente al cajero para advertirnos que hay más de 45 minutos de espera. Simplemente: IRRESPECTIVO. Especialmente cuando estás cerca de una estación de tren y tienes que tomar un tren ... primera experiencia el año pasado al mismo tiempo, pero hoy será la segunda y última (Original) Attendre 20min devant la caisse pour nous avertir qu’il y’a plus de 45min d’attente. Tout simplement : IRRESPECTUEUX. Surtout quand on est place proche d’une gare et qu’on doit prendre un train... première expérience l’année passée à la même période mais aujourd’hui sera la seconde et la dernière😒👎🏽

apres etre arriver et que la gerant nous a totalement ignorer pour partire faire des pizza apres 20 minutes un employer a enfin denier nous rensegnier et a directement dit qu'il y avait 45 min d'attente ( les gens qui ont commander quand ont arrivait avait 10 min d'attente ) et aucune excus vraiment un service mediocre

(Traducido por Google) Lento lento lento lento y regularmente está mal en los controles (Original) Lent lent lent lent et se trompe régulièrement dans les commandes

(Traducido por Google) Las mejores pizzas del mundo (personalmente) (Original) Les meilleurs pizzas de la terre (personnellement)

(Traducido por Google) Rápido, buen precio y pizza decente. Lejos de ser italiano real pero aún lo suficientemente bueno. Muy ocupado el fin de semana por la noche: el tiempo de espera puede ir más allá de los 20 minutos ... (Original) Fast, good price and decent pizza. Far from real Italian but still good enough. Quite busy on weekend in the evening - waiting time can go beyond 20mins...

(Traducido por Google) Me encanta la pizza en Domino's. También me pareció genial ver la pizza preparada frente a ti. Yo recomiendo. (Original) J'adore la pizza chez Domino's . J e trouvé génial aussi de voir la pizza être préparé devant toi. Je recommande.

(Traducido por Google) Buena pizza (Original) Bonnes pizzas

(Traducido por Google) El equipo ha cambiado durante aproximadamente 1 año, se ha convertido en cualquier cosa. Rara vez se respetan los pedidos y ningún gesto comercial lo acompaña. Finalmente decepcionado cada vez. ¿Por qué ir allí de nuevo? Debo admitir que los cursi son buenos con salsa de ajo (bueno, cuando te dice que no tienen salsa de ajo una vez que es el momento de pagar). (Original) L'équipe à changé depuis 1 ans environ, c'est devenu n'importe quoi. Les commandes sont rarement respecté et aucun geste commercial qui va avec. Enfin déçu à chaque fois. Pourquoi y aller encore ? Il faut avouer que les cheesy sont bon avec sauce à l'ail (enfin quand il t'annonce pas qu'ils n'ont plus de sauce à l'ail une fois le moment de payer).

Arrivé des pizza 1h, alors que le site propose 25 à 35 minutes... mais surtout tu paye 5.- de livraison pour que tes pizza arrive gelé !!!!! Pizza immonde!!!!!!!Même pas de sauce piquante dans les pizza... lamentable !!!

(Traducido por Google) La calidad de la pizza se ha vuelto realmente mediocre, y nunca se corta correctamente ... Para evitar (Original) La qualité des pizza est vraiment devenue médiocre, et elle ne sont jamais découpé correctement .... A éviter

(Traducido por Google) Evite el trato del verano, la pizza tiene un sabor a salsa y nada más. (Original) Eviter les Summer's deal, les pizza on un goût de sauce et rien d'autre.

(Traducido por Google) Pizza no en el nivel esperado. Demasiado seco y casi quemado. La gente es muy amable y servicial en la tienda. (Original) Pizza not at the expected level. Too dry and almost burned. People are very kind and helpful in the shop.

(Traducido por Google) Servicio relativamente pobre, largos tiempos de espera y calidad de comida muy por debajo de las expectativas. (Original) Service relativement médiocre, temps d'attente des plats trop long et qualité du repas très en-deçà des attentes.

(Traducido por Google) Servicio lento, toma de comandos inconsciente y molesto. Esperaba mejor calidad. (Original) Service lent, prise de commande inconsciente et gênante. J'attendais une meilleure qualité.

(Traducido por Google) Los tamaños de pizza eran pequeños y todos estaban recocidos. (Original) Pizza sizes were small and they were all overcooked.

(Traducido por Google) Muy buena pizza (Original) Três Bonne pizza

(Traducido por Google) Super servicio al cliente :) (Original) Service client super :)

(Traducido por Google) Servicio rapido pero precios altos. (Original) Un service rapide mais des prix élevés