Globus in Bern

Microaggression: racism The globe is now half owned by a Thai company and we are in 2024. But discrimination against women and Asians is still there. Today, March 23, 2024, around 4:00 p.m., I went to look at the Serax and Marni plate collection with my baby, who was almost asleep in my arms. There was a woman between 45 and 60 years old with blonde hair who was sorting plates. She glanced at us but said nothing. After a second she greeted an older white gentleman directly in Swiss German. I'm Asian, but I can still speak French and German. If she doesn't serve me or speak to me because she thinks I can't speak her language or don't have enough money, we can say it's racism and ageism. If Globus wants to justify this situation as "that saleswoman did not have that intention," this company needs to learn such a word: microaggression Today I bought a KUKUI collection on this floor, but I was never spoken to or served. For the honor of other employees: The people who work at delicatessa are always friendly.

I am writing to leave feedback for Linda, the manager of Sandro. She exceeded my expectations of customer service as she very warmly and brilliantly delivered beyond excellent customer service for my graduation ceremony.She was very nice, attentive to everything and helped me to select all that I needed. On top of that, she was very generous and down to earth. As I am still very touched by her help, I wanted to leave a comment. She stands very differently from her colleagues from whom I sought help before.

Hi Globus Team/Members My first thanks goes to the Giorgio Armani perfumery employee named MIA 😊 This woman is just Great. But one after anonther. I visited the Store today specifically to try and buy a perfume witch costs a few hundred francs. So unfortunately you guys, you don't have any samples to try on/out. So for like Globus and sorry to say this but is really ( Walk of shame )😔 Instead there are rows and rows of empty bottles. Well, as I asked a saleswoman if there was a sample to try on, she didn't even look at my face, no eye contact and no perception that I was physically standing in front of her 😳 . She mumbled something to herself and then just disappeared.What ????? 🤔🤔🤦‍♀️ This is very bad. So I didn't buy any perfume. However, my ruined shopping experience was, saved by an incredibly great employee the Mia from Giorgio Armani perfumery department. Mia is an absolutely incredibly professional employee and she knows exactly where to start. Dear Mia, thank you very much for your commitment. And she will be the reason why I will visit the perfumery department again. best regards

Ms. Töngi helped me a lot. Always super friendly and helpful!

Courteous service and perfect advice from Ms. Lachanal.

Sauces for the fondue Chinoise or Bourguignonne Well, I have to say one thing: for a successful Chinoise or Bourguignonne fondue, there are no better sauces anywhere than in Globus. Whether it's garlic, wasabi, curry, horseradish or cocktail sauce, it doesn't matter which one, they are simply very tasty.

Very nice shop. The food department is interesting. Specialties from many countries. Top

Lots of beautiful things! Luxury !! But not for every day! 😉

Magnificent store. Well created. And the basement where the power is located is great. Always a pleasure to find this beautiful atmosphere again.

Best place to shop! I will recommend Ms. Annarita in the men’s floor, the shopping experience was excellent!

Ms. Adoni gave me very good advice on a gift for my colleague. I would love to come back. The globe looks very beautiful and attractive.

If you want to buy really nice things, this is the best store you can imagine.

Nice atmosphere, great menu. Great staff. However, you wait a long time for the drinks

The wine department with Fernando is perfect. Best advice. We'd love to come back

There are 4 MA jewelry departments. It's just tiring having to say hello 100 times and justifying whether you need help. Don't feel like shopping like that. I would like to arrive first and be able to look around in peace before I waste half the time with unnecessary pleasantries. 1 x is ok but not after every 3 steps.

Very good and nice shopping in Globus

A bad place to work that still seems to be dripping with discrimination. I had to experience it there briefly myself. The overpriced world of goods does the rest. No apology to date. I will discourage anyone from entering this juice shop.

Always a shopping experience...higher price segment but service and everything that fits...always a pleasure!

I was looking for a chic outfit for the registry office and found it! Globus is already well equipped for the fall season. Mr. Burkhalter gave me excellent advice and support, not too intrusive, good flair, instinct and competent across the board. In my memory I bought a customer card à l'époque, but that wasn't the case. Mr. Burkhalter registered one for me easily and on top of that I received a 10% new customer discount on my daily sales. A refreshing change from the boring online shopping.

Globus Delikatessa Bern is not just a nice grocery store! No!!! Sensational Shusi is served in the bar and at tables. You will be served by very friendly and competent staff. Just wow!!! Best sushi I've ever eaten. Mid price

Clean and well-arranged branch. Of course, globe has its price. I like the food department with exquisite delicacies.

I always buy my cosmetic products there👍🤗 I always receive friendly service and advice

I only had to pick up a package and was only in the store for a short time

Very nice shop, although expensive but definitely worth a visit

Service and selection are exclusive. The prices are reasonable, sometimes too high for standard goods. If a (fancy) ingredient is missing for a fancy dinner and you can't find it at the Bern Märit ... this is often my last port of call to find it.

Nice - nice, but I'd rather go shopping at the family-run department store LOEB.

Globus Delicatessa: A visit that is worth it in every respect. Professional service with heart and humor from Alex Stier. Thanks Alex! We'd love to come back!

Great service looks professional and friendly. Found what I'm looking for

As we entered the store discussing, an employee came and interrupted our conversation and talked non-stop about membership, percentages, just 1 minute blah blah blah. That was annoying last time, when I declined I was told something slightly reproachful; well, you could save money but if you don't want to... Not everyone wants to become a Globus member and collect points for a few percent. Please stop this. The saleswomen are persistent and pushy and are likely to receive bonuses. ——- Edit: I was there again, this time everyone was very accommodating! New 5 star :)

Beautiful department store, especially the clothing department

What can I say? I brought a pair of Ray-Bans. The salesman was friendly but who wouldn't be when selling plastic for 200sfr.

Top service today! Very courteous and helpful service in the spirits department!

I have been a customer of Globus SA for many years. I visit the Globus department store in Bern regularly and enjoy shopping there. Today, June 3, 2023, a (new) employee of Globus SA in Bern on the 1st FLOOR left a bad taste in the women's fashion department (platinum blonde, light hair (dyed), with tattoos, wore something white) with her unprofessional and unfriendly manner. To date, I have never experienced anything like this at any Globus location - a real shame for such a great fashion store like Globus SA (!)

Modern perfumery with all well-known brands, on the ground floor. Friendly service. Very good advice Beautiful flower boutique in the entrance area of ​​DER FLORIST with friendly and helpful service. Beautifully presented arrangements and bouquets.

The girls on floor 2 where the children's department is are very rude and badly behaved!

Ordered 1 week ago. Called today to see how the order was going. Just sent yesterday. Why is this taking so long? Not ready for collection until next week. There's nothing more to say. Others deliver in a few working days. Thank you, once and never again. Update: Bad experience continues! I wanted to pick up the product. The product seal was broken and already opened by employees. Should I check the product again to see if everything is OK? I'm sorry, what? So it is no longer in its original packaging! Nowhere have I had to check a product again in the store because the seal had already been broken! Nowhere!

I was at your place today with my friend and was served in a very friendly manner by Ms. Vijeyakumar. We were very pleased with your warm manner and we will be happy to come to Globus Bern again. Best regards L&P

An extremely unfriendly employee in the "La Mer" department who doesn't listen and doesn't respond to your needs because she is biased. According to the motto "He can't afford it anyway, so I don't take him seriously". Bottomless

We were treated so well today by a woman who bought the pans...🤗🤗🤗 just so nice and great 👍👍👍🐞🍀🐞💐

Five stars for the kitchen accessories sales team

especially the small insider brasserie on the third floor with a roof terrace: a gem in the middle of the city... ;)

Great store with good items, highly recommended with super friendly, kind staff 👍🏼🛒

Business is good and I go there regularly, also for the grocery store. The prices of fish and meat are high, but the quality is good and there are exceptional products.

Seen from the outside, very pretty.

Love their space for office office supplies at the entrance of spitalstrasse and the kind man at the counter ran after me in the shop to give me my headset I had forgotten calling me Madame:) thanks

Way too expensive, but nice to look at

Super beautiful, large, luxurious department store with exquisite, extravagant fashion! But you should also definitely take a look at the handbags/accessories department.... 😜 Not to forget the lowest floor, with the delicatessen shop where you can get everything your (foodie) heart desires! 👌👍😀

The Service of the staff was excelent from mac make up and bobby brown and the products I brought.But I felt a 5 star experience customer service and unique with Kidane Mihret (if I remember right).Her authentic , welcome and smile she understood I was thursty and gave me some water and the variaty of samples .I brought the latest Valentino perfume. The samples help to come back in the future and buy the products. Congrats to the company of the good employes especially her.

This afternoon I received very courteous and competent advice from a friendly young woman at the Kiehl's care product stand - thank you very much for that!

Lux store, slow delivery service however when ordering on-line

Today, March 7th, 2023, we are in the gsi clothing department for the last time. After we walked past 2 men, we were neither spoken to nor experienced any interest or reaction in any way for 20 minutes in front of the shirt shelf. We could probably have waved our hands and something might have happened. The lady in the women's clothing crept up behind my wife and was within 1m of her but didn't say anything, just looked at her penetratingly without feeling like she wanted to offer help! Even in a discounter you are treated better! In Basel I basically had a better feeling of being in good hands here, more like I was misguided. Salespeople at this level should have a completely different attitude.

Best rye bread outside of Valais 😁🍞 Erschmatter rye bread is the best

so many employees and yet as a customer you are consistently ignored. 3rd floor

I love Globus in Bern. Even more so with the new management. The quality of the products has improved a lot, from the "delicatess" to every other department. At the Bar, with Giovanna, Alex and all the staff they make you feel very at ease, led by a super chef. Nice, friendly, top notch. I love Globus and in every department you always feel welcome. Thanks for all your attention

The selection in the men's department at Globus Bern is rather poor. For example, it doesn't have Tommy Hilfiger underwear or Diesel jeans. I'd rather go to the Globus in Zurich or to Glattzentrum. The selection there is three times bigger and better than in Bern.

In the 80s and 90s I was a permanent guest in the globe... Of course, these days everyone has to look for their niche and that's a good thing. I no longer felt well on my last visit. Too dressy too dressy and I felt unwelcome in my “casual” clothing style! Everything is too styled for me. From a feeling... ok, he doesn't have enough money to buy anything anyway. It's a shame, I was a permanent customer at the Herrenglobus until the end. Globus gives me the impression that normal earners no longer have any room. I found the campaign with the Globustalers at Christmas very positive! Interior design and style 200 points but otherwise far too expensive… a shame

happy that the globus worker who advised me, did it very well and non judgemental, quick and professional got what i wanted.

Love Globus and especially more so during Xmas time! Such lovely and bright windows to peek at when walking under the arcades of Bern!

I really like the globe because it offers a first-class shopping experience. One star deducted because the employees in the fruit and vegetable department don't offer enough help and it is not possible for the customer to weigh the fruit/vegetables themselves.

Bad service in the restaurant. We probably expected too much.

Despite the hectic pace, always friendly⭐️

There are many good quality items. I found tuna in the basement food store. It was the best tuna in Switzerland.

A magnificent experience within this beautiful brand, worthy of its Globus name. An exceptional place dedicated to your comfort and offering you the most refined services. Warm welcome, impeccable and impeccable quality of service, perfect decoration in very good taste!

Great selection of high quality products and great service. I like the food department. There is always something delicious to discover there

I really love the store, the people who work inside make you want to buy, they are all friendly. 13.12.22 Once again I went to the supermarket below and bought the gifts there, all the supermarket employees are great.

The most beautiful store in Bern, everything is artistically set up to please the eye and each floor is a new territory populated by staff as charming as they are competent. We almost wish not to find what we are looking for in order to have the pleasure of coming back

Thank you very much for the very competent advice.

A place WITH that certain something, where the customer is still king... I always like to come back...

Beautiful food department, very good and attentive service in the restaurant, wonderful food

Spacious department store directly at Bern main station. Diverse selection of clothes, bags and groceries with an integrated restaurant. The employees are attentive, very friendly and helpful.

Some sellers don't have much information about perfume brands, like Montal or Mancera...?

Unfortunately, the service was very incompetent and you couldn't collect a loyalty bonus due to the lack of a network and no Globus app. The staff has been promising improvements for over 2 years, but the management seems to have bypassed it.

Globus is a wonderful shop with a lot of different items. I give it a rating of .5.5. But the prices are way too expensive I think if the globe were a lot cheaper there would be a lot of people and sales would be just as good if not better.

Loeb is the epitome of upscale class and is still number 1 in the shops selling everything your heart desires and a sensational bistro with an outstanding view of the Bahnhofplatz is simply brilliant 🌹

First-class cosmetic advice from Bobbie Brown

Great advice and very friendly staff...

Beautifully presented and MAIN friendly. Unfortunately, certain products are not marked with the price, which is annoying.

Good atmosphere, friendly, large selection and prices in the higher segment.

very cheeky staff in the perfumery area. Not everyone but most of the time you can see how they treat someone who is wearing normal clothes and how they treat someone who has a Luoisviton bag or the person looks like. As soon as they see someone who can buy a lot, everyone runs after them. Every stand is mixed up, every day a different hired worker. very snooty. They spend the entire time advising each other as they please, as if they were in a restaurant and not at work. I don't come here anymore.

Worse every time! Only brands, everything torn apart.....no longer has anything to do with the old globe....unfortunately!

Home goods: Great products, courteous service and a pleasant atmosphere 🔝

Find the selection great! However, I don't have to be asked 2-3 times in every department if I'm looking for something. I just want to see what's on offer and do it in peace. I'll get in touch as soon as I have a request. Thanks!

Excellent selection of high quality items of all kinds. Highly recommended if you have enough budget.

Super. The store is very expensive

A bit expensive but good selection

I always go there to buy Lancom items from competent salespeople

There are still beautiful things...

On the Thai holidays always.in Siam Paragon bbk

Very nice, especially the lingerie section. Even got coffee. THANKS.

I appreciate the very excellent presentation today, of all items on all floors. Very nice! Kind regards from Martin Stampfli 👋

globe is simply as troum as ever

A bit expensive, but otherwise everything is good

Was in the food department. Large selection in every respect. Friendly staff

Very nice department store with an excellent delicatessen department.

The world is crazy! If the Globi CEO knew that, see photo from the discreet 50% corner.

Really helpful staff, lots of choice

What a wonderful shop. Each person from out family has something for this shop that they like and it only available there. Don't forget to check their Too Good To Go offer. Simply the best.

Very large selection of fine delicacies and friendly staff. The service at the checkout is particularly pleasant. friendly but without unnecessary fuss. quiet shopping experience, far away from the usual hustle and bustle 👍😄

But not for a normal income. Boutique prices

Customer service and friendliness are very important here. Very beautifully decorated and the most exclusive of the new collections. You are treated like the only customer. Mr. Isufi gave me a friendly welcome and showed me a suit from Boss and was totally impressed by these young gentlemen. Simply very pleasant to shop there. The design of the house and the presentation of the goods are impressive.