Isenau - La Terrasse d'Isenau 360° in Ormont-Dessus

Nothing but happiness for the taste buds, price in line with the quality of the meal, you have been warned hi hi hi...

A little late posting this review. Hotel located outside of town but close enough to walk to and from. Can be quite steep coming back from town, but it's not too bad, I'm just not as fit as I used to be Hotel looks nice from the outside and there is some seating on the terrace but unfortunately meals are not permitted on terrace. The double room is smaller than what I would expect considering the amount that are being charged for the rooms. I experienced a few issues with the room I had booked. The room was cold, the radiator was below lukewarm and a draft could be felt from the edges of the window. When I mentioned this to the owner, he clearly did not believe me and made such a scene trying to convince me there wasn't a problem and stating that the whole hotel was at the same temperature. Furthermore he made quite a show of showing me the thermometer in the lobby. What can I say? The thermometer clearly shows a hot temperature, but I'm sure that has nothing to do with the roaring fire a few meters away. One of the other guests found this amusing and likened the owner's reaction to that of Basil Fawlty. Before booking, i did contact the hotel to see if the room had a double bed or single beds. Was told that it was a double bed in the room so i went ahead with the booking. However, on arrival, the room may have a double bed, but 2 single mattresses doesn't make it so. The single mattress made the bed tilt to one side, and the gap in the middle of the bed did not improve the comfort. The shower head should be replaced as the water was spraying in all directions apart from centrally. There was a lot of limescale on the shower head, but even after i made a good attempt at cleaning the shower head, the performance did not improve. Trying to take a shower was not easy. The room did not look like it was cleaned during my stay. In fact, it didn't seem like it was cleaned prior to my arrival as there were a lot of bits on the floor and a number of dead flies around the window sills. The only thing that did appear to be done in the room was just to have the bed made. It also seemed like the room was an access to a storage area in that there was a big opening in the ceiling where I could clearly see the attic with all sorts of items being stored. And probably more draft coming from the attic. This is not really the type of thing I would expect to see when paying so much money for a room. They could have at least made an effort to put some type of door or wall to block off the attic. Room aside, the breakfast was also not to my liking. When I contacted the hotel beforehand, I also wanted to check if a cooked breakfast would be provided, and this was confirmed. However, the only cooked option available was fried eggs, which you to cook yourself…….under supervision. Otherwise it was just the usual cold options you would expect; cereal, bread/toast, etc. My friends were staying at another hotel, and unfortunately they were not allowed to come and join me for dinner at the Hotel du Pillon. The owner told us that dinner at the hotel was for staying guests only. This surprised me because every time I went past the dining room in the evenings, it wasn't even half full. My personal opinion was that my stay could have been better if the owner cared a little more for his guests and his rooms. N.B. This review is only of my experience during my stay.

I've been there several times for the past twenty years. It is one place where you feel like at home, very soon. The rooms are very comfortable, the food is excellent and the staff super friendly. Superb position.

absolutely delightful! great selection, everything delicious and the owner incredibly lovely!

We had a great weekend. Warm welcome from the team. The rooms are beautiful and well appointed. Beautiful cozy chalet style decoration. The restaurant is like the rest: welcoming, warm and served with generosity. We will come back with pleasure!