Lóu One, menu in Genève

Family celebration evening in a place with a magnificent view of the harbor: birthday and bachelor to celebrate! But the dim sum was mushy, the crispy beef looked like mini vegan caramel sticks, and the staff looks down on you when you dare to suggest a free coffee after paying the (big!) bill In short, a rich tourist trap to avoid!

Reservation of a table for 6 people. We had a great time, the food was very good with great service

Very good food, tasty, really Chinese, the disadvantage is very small portions.

Elvis is very sympathetic and funny. i will comeback thanks you Elvis for the great experience !

We spent a very nice evening in this restaurant which I recommend without hesitation. For me the dishes were really delicious, matched by the magnificent setting with a view of the harbor.

Its food, wine menu, atmosphere and service are a very successful place in every sense. I recommend it wholeheartedly.

Good Chinese cuisine but you pay extra for the view and location. A bit annoying when the servers try to clear the plates one after the other, even though you eat a little slower. The dessert is good, I can recommend tangerine.

Good, but considering the price, nothing crazy crazy

Great Views of Lake Geneva ! Location is an absolute beauty with an among Chinese food! Great variety of Veggie options to choose from ! If there’s something specific you want they always accommodate for you ! Dim Sums are to die for ! Overall a great place with great staff and beautiful location ! Should be a must visit Chinese place ! It’s not your local place so be ready to empty your pockets a bit !

First impression of the restaurant was a bit off regarding the manager’s attitude (I believe there were more than one and they were always sticking to each other chit chatting) they seemed to be distracted and only paying attention to big group of customers. As we were just two, we were being asked for what to drink, when drink menu was never given. Asian waiter and waitress attitude were very friendly and their service was professional. Lights were a bit off as we were sitting by the corner. Was hoping we can sit side by side so we can look at the window together. Food was good and definitely will come back for a few dishes. Shanghai menu were 80%hong kong style, almost nothing was Shanghai. But the food was impressive. And if you are small eater, one menu would definitely stuff you up until the next day! But would like to advice the set menu, the dish choices of three different regions of China. Look up what are the authentic dishes of Shanghai, peking, and sichun. You might find Lou’s set menu are funny. I believe to have sustainable business, minimum 2 order per set menu might not been considerate enough. If customers has more flexibility to choose more than one set, it gives the chance to the customers to try different dishes which increase the chances of their returns next time. Not to mention that allergies might effect their choices or may not be able to compromise on the same menu. And please put up more details on menu just to make sure customers acknowledge the ingredients, potential allergies or lactose. The night ended up with a delicious Amber walnut. It was our anniversary. Beautiful night and thank you.

For our first experience in this restaurant, our impression was rather favorable. After being received with a little too much relaxation, the service continued, with courtesy, by a very kind lady. We chose Sunday brunch: lots of dishes, served at the table. Some were a little bland (the steamed ones), others succulent but overall good. The decor of the room: traditional but refined and relaxing, the view of the lake is magnificent.

Very disappointed with our experience. The service was very slow. Up to half an hour wait between certain menu items! We were made to understand that the kitchen was overloaded. Good food but nothing else. Not worth the price.

It is not recommended at all because of crazy price...

We had a wonderful dinner. We came in late and didn’t realize as we had spent the whole day at Bains Des Pâquis and ordered the Peking Menu. They didn’t ask us to change our oder even though it was late and we would have been happy to accommodate them as everyone there worked incredibly hard to give us excellent service. It was an excellent capstone on our vacation Geneva and the service was excellent. The servers were humorous and did everything to make us feel at home and taken care of. Every person on the staff was wonderful and were happy to give this place the highest regards. It’s pricey but they make it worth it if you want to do something special or are just so rich that it doesn’t matter to you. The food was amazing and we were so full at the end that we couldn’t finish the the beef but they boxed it for us and we had some tea as they closed up the restaurant. We loved every part of it. My husbands favorite was peking duck in the crepe and my favorite was the prawn. Theres an incredible attention to detail here and a passion for each customers experience. The staff works hard to make sure that you feel as though you are taken care of and I really can’t speak highly enough about them. Thank you for dinner. We’ll be back again and hopefully earlier next time.

The best Chinese restaurant, but its prices are high. Everything was delicious. We got teppanyaki, meat, Szewan, 2 cola, and 2 white rice for 500 Saudi riyals.

Zero customer service, they didn’t pay attention to us at all. AC not working and they stuffed our table in between other tables with kids while the Restuarant was empty. Over priced with bad service

A must-visit when in Geneva great food with an amazing view & the service here never disappoints

It’s a restaurant that has only one thing: the view! The dishes are just not good; the services suck! There were a total of 5 or 6 waiters who came to serve us. It doesn't matter which one, what speaks in French, English, Chinese, Cantonese... it's between the bad and the worst. - We asked for local beer, twice it was Tsing Tao which was served; - they brought us a bottle of water - it was for the next table; - you send a copy (credit card payment) answer no, I still had a copy. They ask mechanically and they gesture mechanically, regardless of the answer! - we wanted to take away some dishes, 30 minutes after tea and coffee still nothing. Probably because since it was paid by the company I still gave a tip. So in the mechanical procedure, the service was over! Finally we left without the take away. And when we left, obviously not even 1 server noticed!!!! - we have already paid, we no longer exist! Logic! I'm glad I didn't pay for a single meal out of pocket here. Even when it was still the time of Tse Yang under Kempinski, the dishes were not good but at least the service was adequate. So now! A waiter told me: it’s a tough end of the week. Yes it was a Friday evening. But isn’t that the standard for catering?!?

Ideal location facing the lake Heartwarming welcome Fast and very professional service Very good Asian cuisine like never before Well done

We were very well received. The service was perfect and the meal was excellent

Starters full of oil!! It doesn’t seem like the price of oil has increased! I had my hands full! The dish... a gruel not possible! The waiter tossed the seafood into the crispy rice like a guard with his prisoner! The second dish, a fillet of sea bass with black beans.. not good at all either. Luckily the san pellegrino was good! The worst value for money of my life! The McDonald's next door is a royal banquet The only positive point is the decor

Chinese food was very good for European standards.

Good restaurant serving real Chinese cuisine. The portions are generous. The staff is attentive and considerate. The decoration is tasteful and the view of the Geneva Jet d'Eau is superb.

The whole is very satisfactory but does not live up to the reputation.

Exlanant restaurant Good food and service

Amazing Chinese/Asian cousin. A must if you’re in town

The waiter Elvis is a true gem! His service is exceptional, and his humor is contagious. He made us feel welcome from the start and paid great attention to detail. Elvis's infectious humor added an extra layer of joy to our dining experience. He is a fantastic asset to the restaurant and made our visit unforgettable. Highly recommended! Thank you Elvis.

Classic destination for great Chinese food.

Really beautiful, lake view and 10 service: polite and kind waiters. Quality food at the right price. What can I say, I will be back for sure.

Great experience. Highly recommend.

The services correspond to those expected from a high-priced restaurant The exorbitant price of parking should be offered...

Thank you for this pleasant meal.

Good restaurant, staff who take care of their customers, a very beautiful view, the price is excessive.

Good chinesse Restaurant in Geneve

Nice restaurant, with fantastic views.

Superbe Chinese adresse in Geneva in an unique location with view on the lake Very large choice of specialities More international than strongly authentic, the quality of the food is nevertheless excellent Service is welcoming and professional

Beautiful view, beautiful restaurant however 2 hours of waiting for a starter, and high price given the quantity and presentation. Disappointed

Disappointing and overpriced. The dishes are nothing gourmet, they are very basic. One Chinese among thousands of others. This is nonsense. To avoid

A strange atmosphere. A badly kept place with dirty carpets. Truly bad food in all the dishes we tasted. Avoid at any cost. Not to mention it was expensive to top it all off.

Absolutely love the Peking Duck!

I have been going to this restaurant previously called Tse Yang for 20 years and it never dissapoints. Service is great and the food is the best Chinese in Geneva. Highly recommended

where did the old tse yang go?? what a shame it has nothing to do with it anymore...the prices are still as crazy as the quality and service of the good old days....

Disappointed this time... Not the taste we remembered from old times... Very plain and too expensive for what we ate.... Hope that it was a temporary fall out We will be very reluctant to revisit.

Best fine dining Chinese i ever tried The service is something different 😍

The manager arranged a table for us next to the window as it was a special occasion. The view was amazing, the food excellent and the service competent and friendly. Would definitely visit again!

What a lack of professionalism to respond 3 years later with the same answers for each negative review! Know that what is defamatory so as not to speak of fraud and I weigh my words; is to serve pork when beef was ordered, I would add that that day we were five guests who had different meats for the same dish because no, beef is not a white meat so the best things would be to apologize. I will tell you again that there were five of us who each ordered 5 dishes to celebrate, it was the celebration of a birthday, we had also ordered several bottles from you and paid cash, so you can easily guess the amount that could have been resolved but you have lost five customers and I would under no circumstances withdraw my review unless a pleasant experience presents itself in the near future which would justify the withdrawal of this review. THANKS Very bad restaurant! The food is horrible, I took 5 dishes and not the cheapest in order to have the pleasure of tasting everything but it was a disappointment from start to finish, The dishes in no way correspond to the descriptions given by the servers give us but the bonus is that I had Pork on my plate instead of the Beef that I had ordered (I don't eat Pork) and unfortunately for the waiters it went very badly, but what a shame! !! I am relieved to not be the only one to have had this big problem from what I can read from the comments, what is certain is that they must save money thanks to this kind of scam and only inexperienced tourists in gastronomy will be able to appreciate this “food”.

No dogs allowed! Unfriendly staff! We were sent away because of our little dog and didn't get a table!!!!

The price does not correspond to the service offered, the dishes are basic and in no way justify their price, when I added the bill I was almost forced to tip. To avoid

Restaurant offering dishes at exorbitant prices, the latter being very basic and not breaking three legs of a duck… + 30 Swiss francs for 2 small spring rolls placed on a plate, 47 CHF for a small dish of beef with oyster sauce and you must also pay for the side dish (rice served in a miniature bowl)... The taste is not bad but nothing exceptional. The service was sloppy at our table and the waiter showed his displeasure at not being tipped Very disapointed. Certainly the restaurant offers a view of the lake but that is the only good point. Tourists flee, there are much better Asian restaurants in Geneva of better quality and much cheaper...!

A beautiful restaurant overlooking Lake Geneva. The prices are expensive and it is crowded, so moving between the tables is difficult, but the food is delicious. Fortunately, the person at our service was a Saudi student studying the hotel. He helped us a lot in choosing the dishes, and all of them were delicious.. The only note was at the manager’s reception, where His reception was inappropriate and his manner of speaking was not good. We would have gone back if one of the employees had not remedied the situation and welcomed us, and the employee would not have. He gave us chocolate. After dinner, he came and said he gave you the best of the restaurant for your dinner. Kindness from the server and bad behavior from the manager.

Very rude manger, he is impolite and arrogant. The manager definitely needs a course in how to communicate with people. This makes the experience awful.

Meal too expensive for bland food, unpleasant waiters, we were parked at the back of the restaurant. Very bad experience to avoid

The view nice and the service 10/10 the food was 9/10

Worst manager ever. The food was great and so were the waiters, all were delightful. Only issue is the manager, I believe. I was at the carnival nearby Lou One. I had to use the bathroom and the public washrooms were either unusable or unavailable and I’m staying approximately 15 minutes away by car from the restaurant. As it was a Sunday night, all stores were closed and most restaurants were closing up. I would have ordered an Uber but they take about 10 minutes to get where I am and it was urgent. I walked around for 20 minutes but couldn’t find any available washrooms and settled on entering the restraunt as my last resort. I entered and asked any waitress where the washroom was located at and went without causing unnecessary scenes. I was about to head out, cleaning my hands when suddenly the manager, male may I add, entered the women washroom looking furious. Mind that I’m a minor and seeing a middle aged man entering the woman washroom was alarming to say the least. He looked at me and sassily said “Just so you know, this is a private restroom, not a public one.” in a very rude manner. He was in the right about telling me to leave, I admit, but the way he went around things by entering the women washroom instead of sending a woman was where he was wrong. I was even going to apologize and offer paying 50 or 100 CHF for entering the bathroom, but he shut the door before I could think properly, that’s how shaken up I was. It’s especially frustrating when me and my family spent 600 CHF, tip included, there a few nights ago. I told my family about the situation, we were planning to dine there again but not anymore. Definitely lost a customer. Please teach him better manners.

We came with friends to eat at the restaurant, and frankly it wasn't bad but it didn't break 4 legs of a duck, the place was normal, nothing out of the ordinary, although we had a view of Lake Geneva but it was good know how to make it known at the addition, the chicken spring rolls were bland, the dishes were basic for a gourmet, it is certainly not worth my favorite Chinese which will remain Diepp in Paris! Plus I like being served by Chinese waiters who know their menu and the dishes, the waitress was unable to tell us about the dishes! in short disappointed 😞

-Lou One Chicken -Sliced ​​beef

Our bill was 437 CHF and they tried to charge us with 5000 CHF twice!!!! Be careful as it’s said that this was not their first time and they have a lot of complaints. Our bill was 437 francs and the restaurant tried to charge us 5,000 francs twice!!! They say this is a tip, so beware of them and review the bills carefully

Obviously a popular place. Nice restaurant, but very expensive.

Last time was delicious food and reasonable prices.

You definitively would not miss this restaurant on the first floor facing the Geneva lake. This place is usually packed with tourists because of the view of the jet fountain. The service was acceptable but could have been better for the price you pay. I enjoyed their signature cocktail. Food-wise it was good. I did enjoy the eggplant. The idea of using candles to warm the plates is actually pretty good. It keeps the dishes hot if you are taking a long dinner.

Too expensive, but the service is at high level!

A must-have that never disappoints.

Delicious Chinese food ! Excellent service at a very prime location over the lake.

Best in class of chinese food. Friendly service, extra fine food, masterclass are also the toilets, nice view on the bay of Geneva

Good selection, large portions, good taste

Very expensive restaurant but it is tasty. High Class Chinese restaurant.

Amazing experience with great advice

Very good oriental restaurant in Geneva, with a top-notch wine list! Highly recommended

Authentic Chinese Food with great Views.

Beautiful decoration, friendly atmosphere and professional service. Great taste discovery but salty addition..

The view is nice and the food was classic

Overpriced. The view is great but the food is disappointing. The waiter kept asking us if he can remove the dish even we are still eating. The food standard is not up to European and Asian’s expectation.

Magnificent room, varied menu and high quality cuisine. Special mention for the sense of humor of the maître d'hôtel who greatly contributed to the success of this wonderful meal.

Overpriced bad chinese food. The only good thing is the view. Don’t recommend anyone to go there just a waste of your money

Fine dining price with canteen-style service and TOTALLY not authentic

Frankly, it is the best Chinese restaurant in all of Switzerland and even in all of Europe, the dishes are just succulent and delicious, refined and very well presented, the service is impeccable and the setting and the food are at the height of the palace “The Fairmont.” (The prices are rather high) In short, I recommend without any hesitation.

This restaurant is overpriced and the food is a 4 out of 10. The dumplings were disappointing. One of the waiters (elderly man) was too pushy, impatient and unfriendly. We ordered thrice a bottle of wine and they were all sold out, which is not a thing but when they tried to pin a wrong bottle on us without asking we refused drinking wine at all. Anyhow I’ll give two stars to this restaurant… One Star is for the Asian Waiter and one for the lake view.

The restaurant serves Asian food in a distinctive way and location

Less than normal and I won't repeat it

Good meal with great views of the lake. We stopped here for a late night meal as it was a short walk from our hotel. This restaurant has been around for a long time based on our talks with the waiter and is a fairly well known place for high end Chinese food in Geneva. Take that as you will. The location offers great views of the lake and the service was prompt if a bit stiff. Could be a swiss thing though. The food itself was very good and fairly authentic but somewhat unmemorable. I honestly would need to go through the pictures to see what we had but since they're on my GF's phone I'm not going to take the time. I wouldn't complain about going back if someone suggested it but also wouldn't go out of my way to return.

Absolutely delicious. Excellent service. Very high level

Excellent cuisine and very attentive service.

Excellent food and impeccable service. We spent an evening in joy and good humor.

(Traducido por Google) El menú de almuerzo de negocios tiene una muy buena relación calidad-precio. La vista es extraordinaria y el personal muy amable y competente. (Original) Le menu business lunch a un très bon rapport qualité prix. La vue est extraordinaire et le personnel très sympa et compétent.

La pire expérience gustative de ma vie, des plats qui baignent dans une vielle huile, pas d’arômes.Vraiment mauvais, pas juste moyen, mauvais.nous avons reçu des nouilles sautées à la vielle huile, du tofu dans la même huile, de la poitrine de poulet à la mode “kfc” en pire et des langoustines aux haricots noirs accompagnés d’une infâme sauce ennuyeuse servie avec le reste d’huile de la soirée.Même le take away de la gare de pekin en 1990, j y étais, parait gastronomique en comparaison du Lòu One.Service pas vraiment ok, à l’annonce de notre déception,proposition d’annuler un plats qui a été finalement facturés. A fuir!!!

(Traducido por Google) La comida es generosa, sana y fresca. El lugar perfecto para comer con una hermosa vista al lago. (Original) The food is generous, healthy and fresh. The perfect place to eat with a beautiful view on the lake

Excelente ubicación en un hotel de 5 estrellas = altas expectativas.No se cumplió ninguno: el servicio promedio, los camareros no muy profesionales, la comida por debajo del promedio, el pato de Pekín y las "crepes" fueron una broma. . . realmente no es nada sabroso.Si quieres ir a por un buen chino en Ginebra, ve directamente a Tse Fung a la Reserve. Eso tiene una cocina deliciosa, cara pero Roth cada centavo.No estoy listo para volver a Lou One.

Le service est très soigné, et la nourriture y est excellente. Je retournerai avec plaisir et le recommande vivement !

(Traducido por Google) Estaba bien (Original) C etait bien

(Traducido por Google) COVID-19 (Original) COVID19

(Traducido por Google) El menú ofrece opciones saludables y también indulgentes, ideales para un almuerzo relajado o una cena en particular. Comido aquí mucho tiempo, los servidores siempre pendientes y sin problemas con las comidas. Realmente me gusta este lugar, no demasiado caro. No tuve que esperar mucho tiempo para sentarme, me encantó lo limpio que estaba todo. El personal aquí es realmente de alto grado, no puede alabarlos lo suficiente. (Original) Menu offers healthy options as well as indulgent ones, ideal for a relaxed lunch or a particular dinner. Eaten here loads of time, servers always outstanding and no issues about the meals. Really like this place, not too expensive. Didn't have to wait around very long to be seated, was delighted by how clean every thing was. The staff here are really high grade, cannot praise them enough.

(Traducido por Google) una de las mejores opciones en gva (Original) one of the best options in gva

(Traducido por Google) Espléndido (Original) Magnifique

Un menu degustation parfait.Vin en accord avec le menu. Service impeccable ! A faire et refaire...

La sopa de mariscos estaba bien. El vegetal Dim Sun estaba bien. Los calamares eran salados y aceitosos. Un hermoso restaurante, es una pena.

(Traducido por Google) Buena comida buen servicio (Original) Nice food great service

(Traducido por Google) El mejor restaurante! La vista es impresionante, buena comida (Original) Top restaurant ! La vue est impressionnante, nourriture formidable

Tres belle vue. Personnel attentionné mais cuisine très banaleRien d exceptionnel à part l addition 77 euros pour un plat (porc à l aigre-douce vermicelles de riz) 1 café et une demie bouteille d'eau gazeuse !!!!

Qualità sopra la media, tuttavia per un nn residente i prezzi di ginevra sono fuori scala ed incomprensibili.

Ce soir là nous voulions manger dans un chinois mais peu étaient ouverts après Noël On s’est donc rabattues sur ce restaurant en se disant que ça allait être cher pour nous mais tant pis pour une fois !Nous avons été très bien reçues par un maître d’hôtel à notre écoute qui nous a proposé des plats à partager qui tous étaient délicieux Nous avons bu du thé et que 2 verres de vin ce qui n ´a peut être pas augmenté la facture qui était très correcte.Nous avons été ravies et reviendrons.