Max Chocolatier in Zürich

Beautifully crafted chocolates that taste amazing. The raspberry truffles and orange sticks were out favorites.

Classy shop and great quality chocolate 🍫❤️❤️🇨🇭🇨🇭

Priced in the Swiss area but extremely good quality chocolate. No doubt. Was worth it and would come again. Very nice service!

Heavenly experience! A new era has dawned in my life; now I understand what delicious chocolate is, and why Swiss Chocolate is renowned. Thank you so much for maintaining this quality and ensuring that Swiss Chocolates remain absolutely uniquely scrumptious!

Delicious piping hot chocolate. Reasonably priced.

Max Chocolatier in Zurich distinguishes itself as a premier destination for artisanal chocolate, renowned for its exceptional quality and innovative creations. Located in the vibrant heart of Zurich, it offers a curated selection of chocolates that blend traditional craftsmanship with imaginative flavors, ensuring a unique experience for chocolate lovers. The boutique prioritizes sustainability, sourcing single-origin cocoa from the world's finest regions, and offers interactive workshops for those keen to explore the art of chocolate making. With a cozy atmosphere filled with the enticing aroma of chocolate, Max Chocolatier stands as a testament to the beauty of Swiss chocolate craftsmanship, making it a must-visit for both locals and tourists alike. Our (my wife & I) visit to Max Chocolatier was a highlight in Zurich, thanks to the owner's informative and warm tour. The tour was educational, enriching our understanding and appreciation of chocolate making. We left inspired and with a deeper respect for artisanal chocolate. Thank you to the entire Max Chocolatier team for such a memorable experience. Your passion and dedication to chocolate craftsmanship truly set you apart. We highly recommend a visit to anyone seeking to explore the art behind the finest Swiss chocolate. All the best

Loved the variety of chocolate here. Mostly they are truffles and other pretty highly curated choices. They have some vegan truffles too, which I appreciated, as I can only eat lactose free chocolate :) It was interesting to me because in the United States I am used to eating vegan chocolate but it is only chocolate bars and not chocolate truffles. I got a box of vegan truffles and each was interesting and it was delightful to try each of them. Had a great time.

You must visit it! Try chocolates and drink hot chocolate. friendly and helpful staff.

High quality and creative chocolates. In my opinion, much better than other well known Swiss chocolate companies like Sprüngli and Läderach.

I highly recommend this place for a hot chocolate! I am not a fan of dark chocolate but they were very nice to make a milk chocolate one just for me, and it was soooo good!!! Definitely warmed up my day meeting this place and having my warm drink while spending a few hours touring Zurich!

If you want to use the word heavenly when referring to chocolate, this is the place to come to. Bonbons here were definitely expensive, more than 2 Francs for one little piece, but it was well worth it for the extraordinary experience. Their chocolate bonbons are hand made in Switzerland by expert chocolatiers, and you can really tell the difference. This is not ordinary chocolate that you get in a supermarket. An extremely silky and pleasant texture accompanied with whatever flavor you choose. They actually have a different selection for every season, we happened to taste their summer collection with lots of raspberries and almonds.

‎‏I was there in my last day in Zürich ( Unfortunately) ,I discovered the shop by coincidence . What a great quality , the boutique is very cozy. Andrea and Maria were very welcoming and generous. I was already finished from chocolate shopping the day before, but i couldn’t resist the great chocolate, so i bought some , and theye also had a chocolate spreads which was as good as there chocolate . i bought one too) . They gave me chocolate sorbet as a gift . what a great and tasty experince For sure this will be my first choice chocolataire from Switzerland.

Best Chocolate in the Zurich (and the world for that matter). They go above and beyond to help as well. They even special packaged some Chocolate to protect it for a flight!

My favourite chocolate and chocolate shop in Zurich! I have been particularly impressed by the uniqueness, attention to detail and research of the ingredients. The products are handmade. Prices are a little bit higher than any other chocolate shop, but the quality is much better.

We tried about 6 different truffles and none of them were outstanding. Overpriced and overrated. Staff was courteous—hence the 2*.

Lovely chocolatier and very friendly staff! Definitely recommend!!!

This place has incredible chocolate 👌 the Madagascar is such a tasty dark chocolate with a fruity note. The chocolate is expensive, but they are also a Fair Trade company so I don’t mind paying the premium

I'm used to Sprüngli's chocolate. Which tastes very good. However, the chocolate from Max Chocolatier is a lot tastier, a real taste explosion took place on my tongue. I've never had such good pralines before! I can wholeheartedly recommend the super fine chocolate! If you are also a chocolate lover, this is a must see & must eat for you!

My favourite chocolate shop I visited in Zurich- if you only go to one, make it this one. The people working there are lovely, chocolates amazing with some really unique flavours. I also had what I think is the best hot chocolate I've ever had

Cute little shop and very nice chocolates

We did a chocolate bar making workshop with Renatta and we had so much fun. The chocolate was delicious and we leaned a lot about the chocolate making process. We would highly recommend Max Chocolatier and their team. Our kids are 12 and 15 and both enjoyed this workshop. The chocolate is so good. We also went to the Lindt Home of Chocolate and definitely preferred Max.

Amazing chocolates and ice cream! Expensive, would hope for more quantity of chocolate in the same price, but great quality and taste

I love this chcolatier. very creative chocolates!

The ice cream is so delicious! Amazing mango flavor

Great service and wonderful chocolates. The best in Zurich

Best chocolate, best service - you're buying an experience, not "just" chocolate. The staff was clearly passionate about what he is doing and happy to share insights. Miles above Läderrach & Sprüngli

Beautiful, well-made chocolates in a nice quiet area of Zurich. Had a great conversation with the employee (possibly owner?) working there and could tell he was so passionate about chocolate. He even gave me a box of the 100% dark chocolate to bring to home, I was so excited! Great little place.

Wonderful service provided by Maria and the most delicious chocolates. I would recommend Max Chocolatier to everyone who’s a chocoholic!

I get the chance to go to Max Chocolatier every year and not only for its super Chocolate, at Schlüsselgasse 12, 8001 in Zürich you can find the best service you can ever ask for! Maria is professional and friendly, she always makes me feel welcome and she is able to always uncover exactly what I want. If you are in town go and check this little perl of a store and ask of Maria.

Lovely store and great service by the team, especially Maria who was super helpful - Thank you!

What a cute little shop! Here you can find the best chocolate in the whole country, and the best service Maria is such a nice host I had the best time shopping with her she was professional and really welcoming! Thank you Maria and Max Chocolatier ❤️

We did a Zürich chocolate tour of our own yesterday and Max Chocolatier was the only place that got 10/10 for both the chocolate and the experience. Cannot rate this place enough. I think I would have bought anything from the extremely helpful and impassioned server with a teddy in his right pocket! The green tea chocolate was also the best singular chocolate I’ve ever had - and I don’t say that lightly. Out of all the places we went to in Zurich city centre (10), this was the only store that told us a story too.

Best chocolate we’ve ever had. The craftsmanship and bean sourcing is on a next level.

Authentic-feeling little shop close to the tourist zone but ticked away a little bit. Delicious hot chocolate for 5.50 CHF and very friendly service.

The chocolates taste super great ❤️

Truly excellent chocolate, hand-crafted, elegant flavors and packaging. Really worth it.

This place is a gem. Amazing truffles-high quality and unique flavors. Their hot chocolate is equally as good-you can taste the quality and the price is great for what you get. The lady that helped me was very kind and patient. Highly recommend!

Very good, exceptional chocolate that you can buy there. Beautifully made, friendly and kind. What more do you want.

Lovely shop and lovely chocolates. I had a very short time in Zurich so wanted to be strategic about which chocolatier to visit. I’m glad I came here. The shop is intimate with a good (not overwhelming) selection of quality chocolate offerings. The shop keeper was very invested in making sure the visitor’s questions were answered and provided a interactive learning experience. I only purchased four truffles and regretted it. Highly recommend Max Chocolatier!

Best Heisse Schoggi in Zürich. The other ones just don't come close to the richness of chocolate with this one. And for a very reasonable price of 5.50 CHF. The lady at the counter was also so nice and attentive. Would definitely go again when I'm in town.

Extremely high quality chocolates with very thoughtful packaging. I was looking for Swiss confections to send home to my family. Sprungli and Teuscher are great and well known in Zurich, but if you’re looking for a truly gourmet experience come to Max. They also have very good costumer service which is a huge plus.

A nice little shop in the heart of Zurich. Thank you very much, dear Maria. You were a great help and an excellent advisor. I won't miss coming back on my next visit to Zurich. Bolivia black chocolate super delicious and also the honey. Grazie mille

In Max Chocolatier you can taste the best hot chocolate in Zürich. The Schlüsselgasse shop has the atmosphere you think you can find only n movies. Like in the movie Chocolate with Juliette Binoche. You are transported in time into the place where chocolate is the center and helps on every problem. The service and help you get here is amazing. You will get help and best recommendation. The selection and quality of handmade chocolate is really big. And as cherry on the top - packaging is also simly beautifull.

Lovely store and chocolate. The store lady was very kind and helpful. Can’t wait to go back and experience their chocolate.

I really enjoyed the dark chocolate!

Chocolat bar was broken in few pieces and very difficult to open the cover, for 13.09 chf is not acceptable

Combination of really helpful personell and heavenly chocolates. Absolutely must-visit four gourmet-lovers. My personal favorite is the Passion fruit chocho baby bonbons. Best way to spend 10 CHF.

My family and I spent 10 nights in Switzerland and by far, our highlight of the trip was our Chocolate Tasting and Making class at the gorgeous Max Chocolatier studio. We learned so much about chocolate and had the best chocolate we’ve ever had (seriously… Max’s chocolate puts Lindt and Callier to utter shame). Sarah led our Tasting portion and she was absolutely phenomenal. Friendly, informative, passionate, and wildly knowledgeable answering all our questions about both Switzerland and also all things chocolate. She even stayed past our workshop time to continue answering our questions. It really is an incredible chocolatier with chocolates made with the highest quality ingredients. If you can’t make it to a workshop, I highly recommend buying some chocolates at their nearby shop! I’ve eaten all my truffles already - my biggest regret is that I didn’t buy more! Still dreaming of their chocolate covered almonds…

We went to a tasting first, then had to buy the chocolates! Delicious.

I only had a day to spend in Zurich and am so glad I visited this spot! The woman who helped me pick out chocolate was so kind and welcoming. She told me about her work and the shop and the different types of chocolate. I highly recommend stopping in! I also needed a gift that would last at least a month and travel well, which she helped me pick out! The chocolate is amazing.

Do yourself a favor and try their sticky oranges covered in grand cru chocolate. Never has a more perfect chocolate existed in this world! Beyond happy they opened up their Zurich store again.

One of the best chocolate store that I tried, they have lots of particular flavor as balsamic vinegar. Recommended!

The chocolates I tested was the best chocolate I ever had. I never imagined that chocolates can have these kind of unique taste. I can eat the whole testing box in one go..

It's really something special about this place and their chocolates. The best chocolates I ever had. If you are in Zurich this could be the best souvenir to bring home.

Very fast and uncomplicated shipping in the online shop. My first port of call for nicer gifts. I am very enthusiastic about the quality of the chocolate and the effort and effort that goes into its creation and processing. A unique chocolate shop!

Read an article saying this place had amazing chocolate, not the case unfortunately. 2.5 CHF per bite is way too much for average pralines...

I can't believe I haven't left a review to my favorite chocolate shop in Switzerland :) I have been a loyal customer for the past couple of years enjoying the high quality and creativity of these chocolate artists

incredibly tasty and just as friendly…

The best chocolate in Switzerland

They were so nice and helpful, explaining about their different seasonal products. A very enjoyable shopping experience and the chocolate was delicious!

Very friendly and competent service

Awesome little shop selling delicious hand-made chocolate for very reasonable prices!

Wow, best chocolate in all of Switzerland! Really excellent service as well. Highly recommended!

We sell artisanally produced chocolate of the highest quality

Nice small artisan chocolate place, nice decorations, pleasant service. a bit more expensive than other places I've seen, but higher quality, I'd expect.

Best chocolate in Zurich! Good advice and welcome

Was helped by Jacquelin who was quite possibly the rudest person I encountered in my whole trip here in Zurich. Not sure why she was so mean, but I wouldn’t recommend visiting.

This place has changed ... Not commenting about the chocolate but about the experience in the shop. They seem not to need any customers. The girl working there seems to be very indifferent and not intersted in selling at all. Would rather go to Läderach.

All I can say is it was heavenly delicious

Hot chocolate, hardly any aroma, almost only foam in the cup, for which we paid a whopping CHF 6.50. Chocolate cake for Fr. 5.50 with caramel was so salty that it was inedible

Rude experience ... unfortunately, contrary to what many of the reviews said about exceptional service and informative description of each chocolate, my server instead gave brief, curt comments of each chocolate, and I felt unwelcome... despite being the only customer in the shop. I almost felt rushed to purchase - she even picked the last truffle into my customised box without asking what I want !!!! Honestly, I was really close to not purchase... the truffles were good, but I wouldn’t hold it above them to say they were fantastic. I was basically only allowed to try one truffle ... but nonetheless trusting other reviewers, I decided to purchase a box. Hopefully the other flavours will blow my mind. Absolutely shocking, I remember her name tag if the establishment would like to know.

We experienced a very friendly employee who explained the products to us in detail with patience and enthusiasm. Of course we had to take action and it was worth it. Not only visually great but also great in taste!

A great place for hand made chocolatè.

Great little chocolate shop in the heart of Zurich. All the chocolates here are hand made. Very friendly and helpful service with nice samples. It is tucked away with a bit of stairs, but totally worth it.

By far the best Swiss chocolate. There is only one store each in Lucerne and Zurich, and there is no overseas expansion, so it is very rare. Bonbon chocolates, especially those made with fruit sauce, are fragrant and of great quality.

Of all of the different highly rated chocolatiers in Zurich, Max is by far the best!!! Every chocolate has an extensive description. If I could give it more than 5 stars, I would! Must go!

It is a very nice place but the products seemed expensive to me and did not meet expectations!

Very rude clerk. We weren't greeted when we entered the door. We are from out of town and needed directions to the bathroom first (they do not have a bathroom), she was very aloof and disinterested. Plenty of other chocolate places in Zurich. Recommend Laderach! And Honold has tea and food!

Amazing and creative. And delicious!

Staff was friendly and helpful. Each of their chocolate has a story. Their description of their chocolate was so informative. Staff was able to recommend me chocolates for different age groups as well. Extremely nice place. I would go there again.

I'm currently enjoying precisely crafted chocolates in the shape of the ETH Zurich tower. A real treat, the best chocolate I've tasted to date! Thanks to the Max Chocolatier team.

Good selection considering how small the shop is. Helpful staff in picking out items which is good considering the price.

The seller was not up to par with the product. Not very polite.

Very good chocolate, diverse idea

Great chocolate, nice and friendly staff.

This is simply the best high end chocolate at the moment.

THE place for artisanal chocolate in Zurich

Amazing organic and homemade chocolate. Really really special. Nothing compared to what you would find in any supermarket or even in a fancy chocolate store. Its unique and boutique stile.

Small chocolate store with pretty delicious chocolate and chocolate products. Special shout out to the chocolate spread, which is addictive.

We have enjoyed the attention of Javier Francisco, he explained to us the differences of each chocolate, in short, it is highly recommended to go to the store to buy delicious chocolates and receive excellent service. Thank you very much!!! We really enjoyed our visit and a special mention goes to Javier Francisco, who is really friendly and explained the differences between the different chocolates. I would highly recommend this shop, the chocolate is delicious and the service is amazing!!

I know Max isn’t nearly as popular as Sprungli and Ladurach but they are by far my favorite. Their store is really small and it can get crowded but you must go! And if you can find the dark chocolate fingers filled with raspberry jelly and dusted with pink shimmer, do try them.

If you are looking for a good chocolatier you have found it. It’s a clean, well-organized and warm store. The customer service was perfect. We met Javier Tamborino who was in charge of the store during our visit. He is very professional and very kind (welcoming). Plus the chocolates are excellent. There is a lot of choice and something for all tastes. To give gifts or even to buy yourself some, it really is the ideal company (the value for money is impressive).

My brother and I had an extensive chocolate tasting at Max with Javier. He described the history of Max, and the ingredients and flavors that go into each and every chocolate we tasted. One of the best chocolate makers in the world!

My favourite chocolate shop in Zurich! Small family run operation with unbelievable truffles.

Love their chocolate! The best in Zurich and Luzern. Truffles are perfectly balanced with delicious flavor and texture. Truffles change seasonally so it's great to try new things. You won't be disappointed, worth a visit (multiple if you have time).

Beautiful boutique in a small alley near the city centre. The staff member of the store is extremely friendly and helpful, whilst not bringing us the pressure. I particularly like the atmosphere inside the shop, and the package. But nothing beats the good taste of the dark chocolate they have made. Would recommend everyone to pay a visit.

A nice little shop with free samples of delicious chocolate

One of the best chocolate I ever had! Really friendly staff.

Amazing boutique chocolatier - 15 employees, 4 of whom are master chocolatiers. This store is very different from all the big ones you will visit along Bahnhofstrasse. While the big stores are clearly oriented around quickly selling you lots of chocolate (some even have credit card terminals scattered throughout the store), Max Chocolatier features thoughtful, caring staff who take the time to explain the company story and all the different flavors. Exquisite flavors and design. Wish we could have tried everything in the store!

Very impressive chocolates from this small family owned shop. My favourite is the 74% dark chocolates!