McDonald's in Münchenbuchsee

I pay a lot of money for cheap goods that are cold and that's just not possible. They're all just outrageous, greedy people

There was no burger in the Happy Meal.

McDonald's stop! Not to be expected anymore. We were there for a mcflurry. Was delicious. Not like the fries!

For me the worst McDonald's in Switzerland. Of course everything tastes the same as usual. But the burger is carelessly slammed into the box and falls apart as soon as the box is opened... Orders must always be checked as they are often incomplete. Tip: Burger truck at Simplex is really good!

One of the best Macs in the Bern area!

Unfriendly staff, dirty shop, and half of the orders are wrong or not there at all.

It's always dirty and disgusting, the staff is unfriendly and half of them don't understand German.

What can I say, it's McDonald's. Fast service and a clean restaurant. Never disappointed

Yes, unfortunately you can't expect more. Price performance is simply never right

Such a shitty burger. Where you first have to play Tetris before eating is not what you pay money for...

It was good and it was full almost every seat was taken

I am very dissatisfied with the reliability of the employees. Often a lot of what was ordered is missing. Burgers from menus that are not packed, sauces that you order 3-4 times in total are also all forgotten. More and more nuggets are missing from the nugget boxes and fries are often forgotten. We often take the cucumbers out of the editable burgers because we don't like them or are allergic to them. Certainly the last 4 times there were always cucumbers inside. very unreliable. Otherwise there is nothing to complain about.

Long wait and missing and poorly made orders

It's just McDonald 😁 I grew up with it and will always be the best for me. If the order arrives warm, it's even better. The last time it was served to us at the table, really hot! I thought it was great 🥰

The McDonald's in is really convenient as it's open until 3am. This is especially great for nocturnal people like me. What I particularly appreciate is the friendliness of the employees, even at late hours. It's impressive that they're still making fresh food ten minutes before closing time. This shows real commitment and customer service!

Always a problem with take-out orders, the times when nothing is missing it's the drinks that are not good....

Very friendly staff ! Of course the food was good as always in Mac all over the world, whether in the USA or China, very fine food everywhere. But of course Zollikofen is by far the best! Unfortunately I didn't take any photos!👍

Cozy McDonald's, which can't be said about everyone...

Everything is perfect, keep it up.

Something is missing from every order even though you paid for it! It is absolutely necessary to check the order received. Such a shame...

My last order, as many more before was incomplete/incorrect. In my last order, my BigTasty Single sandwich had hair in it and has onions, even though I specified without onions. From the BigTasty Double, the bacon was raw. This is not possible. I had to throw away my sandwich. The hair in food is unacceptable!!! Please solve this situation as it is not normal. I also tried to send an email regarding this situation but nobody bothered to answer.

There was hair in my food and I didn't even get an apology from the staff

Perfect, quick table service, good WiFi, clean toilet

I wanted dessert, didn't have it, but you could have ordered it from the machine!

Mc Donalds, unfortunately a branch that still seems quite unclean.

Super, there weren't many people, it was quick

Although the shared ambiance was quiet at the beginning, I was interrupted by my meal. After wading with my colleague for 20 minutes to be able to eat fast food, we noticed that the fries were cold. Since we had the receipt we then sent a review, the employee who came to us was very angry because of the review It was also bad due to poor quality unfortunately.. Since I am also a McDonald's employee, I was surprised to see how the waitresses can talk to the customers as if we had grown up as chickens together. After she found out that I was from another branch, she called me a liar and threatened to call the police without wanting to see my evidence and apologize... I really felt sorry for it and I don't have much hope that I can spend time in a place like that after work and if the boss wants to talk to me, I'm open and ready for it! Best regards

All was good here, my local so it's always good

Very good place to spend some time, the burgers are great, the cleaning of tables and floor could be improved

The prices are now too high. It's hard to get full and McDonald's has never been of high quality (which isn't a requirement for a fast food chain). However, that's not enough for more than three stars

Important for larger orders to take away: Check whether everything you ordered is in the carrying bag. Because it's annoying when you only realize when you get home that your dessert is missing. . . Update: after 2 years of the first rating I would now have to re-rate downwards. It's getting worse and worse. The ad to pick up is deleted, you wait forever and when you ask about it, very unfriendly answers. Worse every month. The staff is not properly trained and is therefore overwhelmed. A request is answered in a very unfriendly and unprofessional manner. Because of my job next door, I visited McDonald's almost every day, but I'll avoid it now.

Today 7 p.m., stood in the drive-in for 30 minutes. Not a lot of cars in the drive-in. Ok, it can happen. But what was then delivered almost bordered on being cheeky. Burger cold, the fries too and of course limp.

Unfriendly staff without respect and decency.

We drove through Mc-Drive X number of times and our order wasn't correct once. Every time something was missing and today we received chicken wings instead of shrimp as ordered. Not recommendable!

I'm really sorry about the deterioration in service and quality. Fries full of oil, very dark and lukewarm hamburger. A customer since 1995, I have decided that I will no longer frequent MC Donald Zollikofen.

The food was as usual from McDonald, good! Unfortunately, we have not yet been able to receive an order correctly! Either something was missing or products were mixed up! Absolutely understandable when there is a lot of activity, but not when there is little activity! Nonetheless, we'll try our luck with you again!

Nice staff, but otherwise real dumps. Perfect place to feel uncomfortable at night.

The service is very slow, it has nothing to do with other McDonald's that we have eaten in other countries.

Drive in 20 minutes until ordering is possible after 40 minutes and it has little to do with fast food

A great business company, they always provide their services. Regards Osman Aydemir

All McDonald's look practically the same

It's totally ok. But somehow sometimes better, sometimes less... not always equally good...

Never seen anything so unprofessional... it's 11:30 p.m. and the McDonald's closes at 12:00 a.m. The nice ladies and gentlemen simply closed the MC drive and didn't tell anyone why.. everyone waits in vain at the "order" column and the queue piles up just unprofessional!

Perfect break! And impeccable Swiss service 👍🏻

Very unpleasant staff. They speak badly to you and look at you badly, and they barely know English

Fast service, food as usual at McDonald's, fries not fresh and not hot... the same goes for the Raclette Burger... what a shame! Ambiance... well you have to ask yourself, is this restaurant in Switzerland or abroad... I think it was my only and last visit

The lady tonight…. Extremely friendly Ms. Gülden... I've rarely had such nice service even though there's so much going on

We have been to this McDonald's several times, but each time I was dissatisfied with the visit. Maybe it's because, as a former shift leader, I have to deal with the quality (composition of the burgers) not up to standard. For example, the cheese in the fish is not placed correctly and therefore the burger "slips", too much lettuce in the BigMac and McChicken, sometimes cucumbers are missing or the bacon we ordered, extra sauces, etc.) But the last visit topped everything! I waited 20 minutes for a McFlurry! When I went in it said look my colleague couldn't find you or another person and pointed to a tray with a lost McFlurry and a milkshake. While the employee, who I saw outside on the terrace, but with the sign with the order number clearly visible, changed clothes, walked through the kitchen and said goodbye. Sorry, there was no such thing in my branch at the time. If there is a need, I can also get my former crew together and we'll show you how it's done! Btw, we led the Top McDo's for a long time.

Well, if you've been to McDonalds you probably know how delicious 😋 😋 it tastes. I can definitely eat there every day.

Waited too long for the food and the food was all cold.

Probably the worst McDonald's I have visited, a manager as pleasant as a colonoscopy, deplorable service and more errors than items in the order...

Overworked staff, slow service.

Fries cold, burger just shot in the packaging. And service is for nothing. The whole MacDonald is for nothing.

0:40 ordered at the counter 02:20 got food. The staff was completely overwhelmed and all order numbers were removed from the display and no one knew who was getting what food anymore. About 30 people then had to hand in their order forms at the checkout and the orders were completed one after the other. Apparently our order was accidentally placed in the finished orders pile. That's why we waited 1 hour 40 for our food, after all the order was correct and warm.

1 stunde for a Cappuccino. Skandal cleaver to the meiu stramuerti.

Unfortunately, far too few staff. The poorest people are completely overwhelmed. You wait 30 minutes for food at 0100 in the morning. But the staff was still very nice. Respect. But the franchisee should think about it... of course, with such an overload, the garbage is lying around everywhere.

Wait 2 hours for food and then clap qia nanen

I had to wait 90 minutes for my two BigMacs on Saturday evening. This after I had to wait 30 minutes at the drive-thru only to be told that they were only taking orders in the building. Never again!

Unfriendly staff, seems stressed, long waiting time at 1:30 p.m. Burger lukewarm, a shame

Dear ladies and gentlemen Unfortunately, I had a frightening experience today at Mc Donalds in Zollikofen. The service was very unfriendly after my colleague had a fit of laughter in the drive-thru. She came outside and insulted us and didn't want to accept us as customers. I will avoid this McDonald's in the future. I would like to speak to the manager of the location. Greetings

A slightly firmer woman offended us greatly.

After attending a concert we wanted to eat something. Unfortunately we encountered unfriendly staff. Waited half an hour for food. I had to go to the toilet 🚽, crazy, I've only seen something so dirty when traveling abroad. It's a shame ☹️

Went to get something to eat at Mc Drive again today. I got home and noticed that they didn't give me the whole order. It's a shame, it's not the first time something has been forgotten.

Absolute disaster. Employees are always overwhelmed, no matter what time of day it is. You sometimes wait 20 minutes for your food. The employees hide in the kitchen so that they are not spoken to. Better to go to the Mc Donalds in Burgdorf.

May 18, 2023 4:18 p.m After about 20 minutes we received almost all of our food instead of 2 apple turnovers and only 1 I cleaned the table myself and the staff looked at me strangely Garbage piled up at the clearing stations Totally overwhelmed staff

Cheeky, rude and incompetent. Three suitable adjectives. A disaster at the Mc drive!!! Stand for 45 minutes and close the shop at the end. Bravo!

It's just a shame that in 2023 it will still not be possible to have it delivered to the neighboring village a few hundred meters away. It's almost impossible for people without a car to quickly grab something to eat there over lunch, as there isn't even a walk from Moosseedorf to Zollikofen.

I wanted a burger without tomatoes and onions, they just took out the tomatoes and gave me the one with onions. So you didn't make a new burger like I wanted! There is a specific reason why you want it without these ingredients! For this reason I only give Mc Donald's Zollikofen 1 star! Very disappointing, never going there again.

A fast food restaurant where you have to wait 20 minutes for your order... The employees are completely overwhelmed, the burgers are already piling up but no one comes up with the idea of ​​supporting the service. Instead, there is a lively discussion in the kitchen and more burgers are laid out then oh wonder they were cold upon receipt. Bad division of labor, bad food. Shameful! 2 weeks later again disappointing 1 hour before closing the ticket office for the drive in is already closed. Haven't ordered anything if you don't need the money...

Situated on a road junction, easy parking and drive thru as well. Well lighted big glass windows, comfortable sitting, spacious and clean. Enjoy food having a look outside in winter. In summer you can enjoy the road traffic sitting outside chairs. Traffic is not loud. Friendly atmosphere. Good place to visits with kids. Playing tower for kids outside.

Good BicMac Menu for 1 for today only

Usual McDoof atmosphere. Quality is known and solid for the price. Unfortunately, the order was not taken personally, even though a member of my group had requested it. (Apparently the staff was busy, but unfortunately also a little unfriendly). The assigned touchscreen machine could only be operated by the person with the help of another group member. (The guest does the service himself). In the end, the machine didn't issue a receipt, even though it had already been reported 10 minutes earlier by other customers (always audible at the checkout). For these reasons a deduction for service. Otherwise good quality. Thanks for the quick, delicious dinner.

Everything worked out perfectly. Ordering and pickup were easy and the staff was friendly.

Worst McDonald's in Switzerland. Employees very unfriendly and incompetent. And I've never seen anything so dirty. I prefer to eat on the street. This McDonald's should be closed.

No order has ever been complete or correct. The most unreliable MC I've ever been to.

Forgot to bring the mustard sauce...

Payment at the terminal was not possible and receipts were also empty. At first we got too many drinks, the new ordering terminal with the new design is really poorly made and keeps hanging. Well, the many drinks were taken back, but a salad was missing. Of course I only noticed it at home (really annoying) so I'll probably check it better.

Food poisoning. Please check the goods before giving them to others to eat

No receipt received Conditions consist of rude Indians

The room was overheated. Even in a t-shirt it was too hot.

Fries tasted like old oil. Cheeseburger was already cold, service unfriendly (yesterday evening).

They served for a very long time...

On January 21st, 2023 at around 9 p.m. I was insulted in the worst possible way by the nice lady at the drive-in. I stated my order clearly and clearly, but the following sentence was thrown at me: “If you would speak a little louder, I could understand you!” It couldn't be more unfriendly. Everyone knows frustration, but letting your customers feel it is a NO GO! Thank you very much for speaking to this lady as your superior and considering dismissal if you don't agree. Nevertheless, I will remain a customer because there is usually no other alternative option due to my geographical living situation.

Staff overwhelmed and unfriendly. Ice cream often without chocolate sauce. Glacaschine has been out of service for over a month.

Fries were cold and not cooked Big Tasty looked like it was eaten before!

I was there at 1 a.m. and ordered from this machine to eat here, where you can then use this number so that the food can be delivered to your table. Unfortunately that didn't happen because the woman shouted our number annoyingly instead of bringing us the food. After a while she brought it to us and complained that we didn't get it, so I don't want to be with her anymore, thanks ciao

Unfortunately one of the worse branches. The restaurant was very unhygienic. You had to clean the tables yourself because the staff didn't have time (if you asked them about it, they responded rudely). Unfortunately the staff wasn't very friendly and attentive.

Ohhhh. I love being here. I love sitting in the corner and watching people do their work and I enjoy it. I personally recommend the Big Mac. Add a McFlurry and I'm happy with that.

everything wrong, wrong drink, wrong sauce

Several times I didn't get what I ordered. Often the more expensive product ordered was billed as spent, the worst branch in the area.

2 cokes ordered 2 times just water with ice! Have you been too distracted by the World Cup final? If I lived closer, I would have given you the cups back! thanks for nothing

It was very cold in the McDonald's. The outside temperature was minus 5 degrees and there was not enough heating inside. It was really fresh in there today.

My go to McDonald’s. Here’s mcnuggets are always warm and crunchy. You can trust. Sad that mcmornings are bo longer available but still like to come here for apple pies and coffee. There’s nice walking trail nearby so you can take a nice walk after eating.

Standard McDonald's. It's just that the slot machines don't fill up the roll for the receipt. Cleanliness is also not always sufficient.

Samichlous was present. Was great!

I had to be very disappointed today. My order was a medium double cheeseburger menu, a fish burger, 9 chicken nuggets, an apple pie and a vanilla shake. Instead of the double cheeseburger, I got 9 chicken nuggets once more, which is not a problem, because to err is human, but with such an order, you expect that the bag will contain what you ask for, especially if you are in a hurry. They ruined my wonderful day. I called to complain, and they kindly thanked me for the feedback. He didn't even say sorry or excuse me... he just thanked me for calling. Outrageous! I would like to add that in other countries the whole thing costs half as much, and even at its competitor (BK) they give some kind of compensation, e.g. sauce or soft drink, but how about a thank you? I don't know how I'll live well, but I'll try.

Checkout doesn't work, had to wait a long time and unfriendly and incomprehensible staff. Blamed us for cash register not working. Emphasize again very unfriendly!!!

You wait 10 minutes in the drive-in to order and then have to go in because the employees are overwhelmed. Even otherwise, the wart times at McDonald's Switzerland are too long but it's still called fast food.

McDonald's food is typically ok... but I've never seen such dirty toilets... never again

Money was pressed into the lady's hand. The lady touched the citizen directly without gloves. 😅 Hygiene???? Really corrupt Not anymore next time!!!!