McDonald's in Crissier

Good McFlurry and very good Cookies

The staff is very pleasant, unfortunately we were confronted several times with omissions (the order did not come) The games for children are good from 3 years old, it's a real shame because the little ones can't do absolutely anything. In Switzerland the assortment is really very limited, we see that McDonald's is not interested in our country, it's a shame

Too bad the service is not good, also with the meal

False advertising. The CBO to change and it is mentioned nowhere. It's really not as good as before... We could tell the difference with the photo if at least what we were served looked a little like the photo, which is not the case

No, order 2 menu with an ice cream already the ice cream that arrives it's milk which is all melted and the Burger pose as if I was throwing it in and the guy behind month his order wasn't just getting worse or worse.

Very good experience today. Excellent fries, burger good and hot like coals. Good surprise.

Frankly, it’s deplorable!!! I ordered two menus on Uber Eat and both arrived without the fries. So explain to me the pleasure of eating a Burger alone? This is a lot of nonsense. There were 4 wings instead of 5. No napkin. I'm sorry but it's really absurd that we can neglect this to this extent. It's your job all day from morning until evening to prepare orders and as a consumer you pay for it. This is the bare minimum that as McDonald's employees you know how to prepare an order CORRECTLY. 1 error can happen but not to this extent and it is recurring for you. This is the first time I've filled up, but it's not the first time my orders have been incorrect. Question yourself

To share with children, I would give a better rating if that were the case but I was alone.

Everything is good and the employees are really nice.

I order quite regularly through UberEats. Let's say 1-2 times a month. For some time there has always been an error in the order. The worst happened when I was waiting for my little menu for myself, and when I opened the door I saw 5 big bags! There was a full order for a family of at least 6 people outside my door! 4 happy meals, one big tasty, two cheese royals, and a year's worth of fries... It wasn't an error on the delivery person's part, all these products were on the receipt, mixed with my order! Apart from that, sometimes the dessert is missing, sometimes the drink is not good, in short. As much as I find it quite good to contribute to the professional integration of people in difficulty, if they hire incompetent dyslexics, it would perhaps be necessary to hire two able-bodied people to check the orders before sending...

Not welcoming. Entrance not easy to find if you come from the parking lot. The floor was dirty even though there were only a few customers.

Not possible to have dessert later in 1 order. So, by the time I finished my meal, my McFlury had time to melt.

Hamburgers are getting smaller and smaller over the years... Hidden price increase!

A MCDONALD like the others. Fast food.

Access for people with disabilities - very large McDonald's - little wait - very clean - good design - open until late even on weekdays - mcdrive One of the best McDonald's I've had in French-speaking Switzerland. It is very clean despite the winter weather. The staff is friendly and very efficient. Very clean and accessible toilets for people with disabilities. An example to follow !

Well, but every time, despite you asking the question, there is everything in the bag, but something is always missing. I also find it a shame that you can't add something to the drive when paying and that they also refuse to pass the QR code if you forget because they don't even ask for it. Mc Donald from CRISSIER to FUIR after a year I come back with a + opinion today 01/28/24 at 7:14 p.m. we went to the drive order "173" obviously we had to stand on the side to wait for the order and a few minutes later a young man came in a hurry to leave and my husband asked him, is there everything in the bag? he looked at it and said yes, of course there is. Big mistake on our part to have taken your employee's word for it, we arrive at the house in Lausanne and a CBO is coincidentally missing but we really don't care about the customers, something is always missing and the worst is that we fucking paid for that. Dissatisfied my husband called Crissier to inform them of the situation as always he was missing despite the fact that he asked the question, the guy's answer was yes we can't do anything, in the meantime we paid for something that we didn't receive it and we told them how we do it? well there is nothing to do. In the meantime we don't have the sandwich but not even customer service, you forget and it's still our fault they tell us that we had to check, in the meantime we don't work at McDonald's , it's not our job, you are supposed to respect customer orders and that nothing is missing in what we ordered and PAID period. When we ask to speak to the young man explaining that we had asked the question and it's theft, he shuts us in our face. We really need to review the politeness, the service with your employees. We ask that we deliver the sandwich that YOU forgot to put and you say that it is not possible, finding no solution apart from coming to Crissier to pick it up! We don't just have that to do when there are children waiting to eat and especially to go back on the road because it's your fault, at some point you must not take people for idiots. You are not capable of find an adequate solution, it's theft we paid 10.- for a sandwich that we didn't receive and nothing to do. The service is deteriorating day by day, really unacceptable how you treat customers. This isn't the first time we've had something missing from our order and I think it's the last time, if you do this to every customer at the drive-thru, well done. To avoid absolutely, the service, the employees, the manager

I mean it's McDonald's..BUT I gotta admit it tasted better than the American chains.. one thing I thought was wack tho.. they only give one ketchup package .. the rest you gitta pay for.. Americans have this at their disposal!!. And I wasnt about to pay extra for an extra ketchup packet!!

I had a big taste... drive in menu. And there was only one hamburger!!!

Home delivery always late and cold next time I order from Burger King

We waited 50min to be served, a bit ironic for a fast food...

Very disappointed by the misleading advertising from McDonald's, in fact, I ordered two CBO menus at Drive Crissier and what was my disappointment when I got home. When I opened the packaging, I discovered that the main element of the CBO Burger had changed and this was not specified in the advertisement where it is mentioned in large letters “the return of the CBO”. The meat was no longer the same as that which could formerly be found in the Burger and which we still find in other countries which offer the CBO! McDonald's is falsely advertising. Instead of mentioning that the recipe has been changed, because the meat used now is that of the Homesytle Burger (which completely changes the taste of the burger). Considering the price of the menus, this is not correct. I subsequently called Crisser's McDonalds and the only response I got was that "the recipe has changed. Indeed, you had to look at the photo. » while in the photo, it is impossible to distinguish a change.

Well, just fast food. Otherwise friendly service.

Good welcome. Excellent service. Good quality products

We had to wait more than 25 minutes before being served. The bigmac was cold. Lack of staff, ready orders waited a while before being brought to customers because there were too few staff

Good Big Tasty with bacon and good fries.

Very pleasant staff. Our consumption was very appreciated. Bravo for your services.

When we go there we know what to expect so no problem. It was busy but the table service was quick and the food was decent. An effort is made to limit waste.

It's Macdonald... The children enjoy this outing, it's a change from home from time to time.

We tested the drive... Quite fast thanks to the 2 lanes and terminals... No waiting on the order and no errors. It was great

I ordered a strawberry smoothie and I want to vomit because it’s so sweet and heavy. I asked for sparkling water and they told me it was 4.20 frr.

the first mc where the staff has always a smile 😊 very nice and they have a large chargingstation for e cars 👍

Excellent service and the atmosphere is friendly. Very friendly and efficient staff.

Absolutely disastrous experience this evening at the drive-thru... A TOTAL LACK OF RESPECT from these two employees who stared at us as soon as we kindly came to exchange our order which was WRONG. The lady in question responded to us in an extremely arrogant manner, rolling her eyes and taking us for idiots by waving her arms and responding with "BAH..." As for the man who came to serve us the donut Afterwards, he looked at us with suspicion, making us absolutely not want to come back. An uncomfortable and totally unprofessional atmosphere from these two individuals.

Catastrophic Sunday I'm still looking for the chocolate, they're making money on our backs to reimburse me

The staff is rude and disrespectful.

Nothing to complain about the place or the service, on the contrary, the staff is very friendly! Personally, I think it's getting a little too expensive...

Once again, an oversight in our drive-thru order 😠 Probably the fact of chatting between colleagues without even looking at the customer present. You are bad

So I leave you an opinion with my great disappointment, a manager who is not at all professional Very disrespectful and arrogant, we were passing through the manager he has a shaved head with glasses he really thought he was the owner I ask the franchisees to try to put him in his place, because he scares away customers Unfortunately, I was only able to give one star, I would have liked to give zero

To please children who are not yet aware of the junk food and pollution generated by this type of chain. To avoid

4.20chf for a bottle of still water when I wanted a glass from the tap for my daughter which the employees refused me, it's really a scam even the coke is cheaper! The quality of the food is very good, but the drive-thru employees clearly lack training, at McDonald's the customer must always be happy, that was the basis at the time. It also lacks an indoor children's play area.

It's incredible!! Half the order is forgotten 🤦 the same every time

I placed an order with Macdonalds app and unfortunately this day the App had problems, instead of paying for 1 order I paid 4. I have already done everything possible to get a refund but they don't even respond to emails. They stole 96 CHF from me.

Ridiculously bad service, they should realize that in Switzerland this is unacceptable...

Since the recent work we have seen a small improvement in the service (less forgetting).

The service is fast the tables are cleaned disinfect regularly overall very good

Absolutely unacceptable to wait more than 1 hour to be served. And everything we say is going to happen, you know, we have more than 50 orders. Never seen that! Finished McDonald's I would go to the competition. We got our money back and left without eating.

I've been coming several times now and the service is getting worse and worse... more than an hour of waiting with children!!! and yet there aren't many people... I think I'm going to boycott this Macdonald... and on top of that we left without eating! I got a refund...

Hyper mega famous fast food that knows how to adapt to customer demand

The hamburgers have decreased in size and above all nothing comparable via Morocco where for 25€ you have 5 complete L and xl size menus

Happy birthday to McDonald's Crissier drive which is celebrating its 30th anniversary this year!

This restaurant is so good. The McDonald's in the neighboring country should look at the example, Hot hamburgers, hot fries 🍟, thanks to the management and staff

You should definitely not go to the Drive at 11 p.m., the staff is in a hurry to go home. The drinks were not cold. I had fries even though I ordered Potatoes, and they were all soggy. Sour staff, smile a little!

As is often the case, the order is wrong. 2 Macflurry… it’s not complicated, it seems to me…. Below I recommend the Ovomaltine McFlurry…..not even the taste! When you're at the Drive and already gone... it's too late.

We waited 50 minutes at the drive-thru🥵

Polite staff, quick service and clean environment.

I took a menu and got sick... food poisoning, not sure I'll set foot there again. A little hygiene is the minimum

One of the only McDonald's in the region to offer Fan Burgers, my favorite! Small downside on the parking lot under construction and the numerous potholes. Leaving the restaurant with both hands held by a drink, I was looking straight ahead and I badly sprained myself! I apologize to the owner of the white car that was parked out front when it happened, if you're reading this. Some of the drinks spilled onto the hood. I didn't have anything on me to clean up the drips. But I will definitely come back.

Nice place for children to play.

Well located, good play area for children both indoors and outdoors

Standard McDonald's. Prices are higher than in neighboring countries (Germany, France). The food was excellent.

Impeccable table service, waiting time for the McPotatoes. Welcoming and smiling staff.

Too busy place, slow table service (the food is lukewarm/cold when it is brought to you at the table; it is better to take it yourself at the counter. Friendliness of the staff varies

After visiting several McDonald's in France! I would like to tell the manager as well as the staff of your brand that they deserve much more than 5 stars!!!! Helpful staff, fast service, impeccable order even if mistakes happen but in the end we are very lucky because your staff respects us and does what is necessary to satisfy us. THANKS THANKS THANKS

Bought Milkshake. Straws not great...

Modern and welcoming restaurant, great service and meals served very quickly (and hot). Top :-)

I ordered an iced coffee look how much ice they gave me there is more ice than coffee

A McDonald's in a good location, but too crowded to enjoy it with the family.

Switching to the discreet fast Mc-Drive RAS

McDonald's Switzerland, the spaces are very clean and modern, but there is a lack of diversity of items if we compare with France and Portugal.

A sandwich like in a commercial, great and best of all, it was hot! Smiling and pleasant staff. Very clean structure, clean toilet also. I recommend this McDonald’s!

It doesn't get better with the years

Deluxe sauce which must have turned... a little open, I was sick all night, the manager simply told me "I can't do anything more, get well bye"... well... not sure that I set foot there again.

Thank you McDonald’s A tasty and convenient experience at McDonald's This iconic restaurant offers a tasty and convenient experience for burger and fast food lovers. As soon as you arrive, you will be greeted by a lively and friendly atmosphere. The friendly, attentive staff is always ready to take your order and accommodate your needs. Whether you're in a hurry or want to enjoy a casual meal, McDonald's has options for everyone. The variety of the menu is impressive. From classics like the Big Mac and Chicken McNuggets to vegetarian options and fresh salads, there's something for every palate. You can personalize your meal by choosing from a wide range of delicious drinks, sides and desserts. One of the major strengths of McDonald's is its convenience. Whether you're driving or walking, you'll usually find a McDonald's nearby. Drive-throughs are extremely convenient for those who want to order quickly and enjoy their meal on the go. Additionally, many restaurants offer a comfortable dining space to relax and enjoy your meal on-site. Another nice feature of McDonald's is its consistency in terms of quality. You can expect fresh, carefully prepared produce every time you visit. Plus, the speed of service is impressive, making it an ideal option for a quick lunch break or snack on the go. In conclusion, McDonald's offers a tasty and convenient experience for fast food lovers. With its varied menu, friendly service and convenience, it is an ideal destination to satisfy your cravings. Whether you're looking for a quick meal or a relaxing break, McDonald's is here to welcome you with a smile.

The meal was exceptionally good and hot.

Drive counter with incompetent staff. I am asked to move forward to see my order made via the phone and then I am asked again to take the tour. Fucking gu*****. Not to mention missing items or ingredients that are supposed to be removed that aren't. I don't recommend this McDonald's... on the contrary!!

You sell 350ml walls but it has become impossible to have a 300ml chocolate like before today, now according to the person at Crissier's mccafe, there are only 200mls left..... thank you for explain the reason for this decision....

brings back the chicken tasty!!!

Fries too salty and small portion instead of medium, double cheese royal with no extras requested, with pickled onions (I asked without) with a lot of ketchup. Frankly, only the coke went well, I don't think I'll come back, since I'm taken for an idiot every time in this Mac

We are regular customers almost daily and today was the worst, the employee gave us our order threw it in our face literally with aggression and full , attitude rude, turned her back walked away, we tried to contact them to no point they are unreachable, this employee should be removed , very very rude from the start

We waited 20 minutes at the drive-thru, the first order was wrong and the second was not complete, where are the fries on my menu? No idea but I don't have them, I guess an employee had fun. I will never come back. 😡

Pretty, good service, taste is the same as the others

Clean, hot, good tasting, a normal McDonald's

McDonald's in all its glory. Clean, nice but culinary level close to zero. Twice a year to please the children is more than enough.

The manager stole my big mac by eating it in secret

The manager did not want to give my order even though I paid

Super friendly staff and lovely play areas for the kids👍

Extremely long wait for table service (over 45 minutes)

Sufficient parking space, sufficient spaces

The top of the MacDo Restaurant always super clean and practical, the showcase of MacDo in Switzerland, with the Swiss administration of MacDonald above the restaurant.

Macdonald in Lausanne very clean, very convenient location

I appreciated this McDonald's because of its ultra modern furniture. The staff there is super friendly and smiling, which is a pleasure. I was also able to see the seriousness of the manager who is very efficient in her work while being very human with these colleagues. Go eat at this McDonald's.

Notice of 29.1.2019: A McDonald's remains a McDonald's, but the headquarters of McDonald's Switzerland should make efforts and vary the menus more, the Mac Raclette is very good, but it has been going on for months....why not make Hamburgers with bread a a little more rustic and different sauces, real mustard or cocktail. I find that it lacks imagination and I turn to other types of catering when I have time. Mac Donald France varies its products much more, why not with us?? Given the significant drop in attendance, an effort must be made. stop those frozen fries that are just edible, make less fatty baked potatoes and especially fresh produce....to think about Notice of 1.2.2023, be careful the parking lot is significantly reduced due to work 6.3.2023....no more potatoes which were 10 x better than fries....too bad!

Complicated to park with the work on a large part of the parking lot. And when will the real vessel stop putting it everywhere with paper cups, it's hell and therefore favors pet bottles which are not good for the planet, but easy to drink

We were all freezing, too cold in the restaurant, we put on our coats to eat.

A regular at this establishment and in particular the “drive” service, I am for the umpteenth time outraged by the lack of application and rigor regarding the service. 1 time out of 2 my order is incomplete! Today I order online, 1 nugget is missing in my box?!!! And I pay for extra caramel in my McFlurry… which was obviously forgotten when preparing it. It’s deplorable and I’m considering changing my address despite the extra km. McDonald’s is supposed to be easy but you turn the experience into an annoyance!

Clean and organized fast food even in busy times.

In the top. I spotted a very beautiful woman. White blouse and black pants. 23.02.2023.

Finally hot meals thanks to them, some co-currants, like king burger it's always cold and in addition when you tell them, the staff not very smiling is a no-brainer.

I specifically chose a poppy outside the city so that it would be quiet, but the children ruined everything.

Good in general, but not the best, forgot the ketchup, no towel, not super clean. The Royal Cheeseburger was completely destroyed in the box while we ate in the restaurant.