Based on 73 opinions
Based on 73 opinions
Nº 49 in 325 in Fribourg
Opinions
Great experience with Adrian who will put you at ease throughout the experience! I highly recommend!
Abdel Koutangni . 2024-03-23
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Top quality, helpful, professional A very big thank you to Mr Tucha the best 💪 be careful I do not take away the quality of other sellers (se)
Luis Jorge . 2024-03-04
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Great coffee! Plus with a beautiful design on the foam :) thank you very much Olivier!
Janine Baier . 2024-02-29
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Ardian Tusha, a top seller who knows his work very well and really a great advisor with an exceptional welcome. I have rarely had the opportunity to enter a store and have such a personalized welcome. REALLY recommended.
Fatima Hadjazi . 2023-12-21
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The staff is friendly and the store is spacious.
Noémie Nicolas . 2023-11-11
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Friendly and welcoming staff, very attentive. Too bad I was charged 29 francs for extra coffee and I didn't think to check the contents of my bag...
Thibaut Audrain . 2023-09-07
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The whole team is really great! ***** customer service!! Always smiles, attention, they remember your name... Pleasant atmosphere and sometimes very delicious coffee tastings 🤪! A real pleasure, thank you!
Carole Piller . 2023-07-18
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5 stars for the manager! Following a delivery and then billing problem, despite several calls to customer service, it took the intervention of the store manager to resolve the problem. Friendly and very professional, he ensures impeccable service. Long live the shops. A big thanks to him.
Donk . 2022-12-28
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I am delighted with the store and the professionalism and kindness of all the staff! I enjoyed and got a lot of useful information during my visit! My highest recommendation!❤️
Zinaida Sydorenko . 2022-12-15
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Superb welcome from Catherine! (or Katia, I don't know anymore. Brunette with square glasses) She took me on a journey around coffee, introducing me to several varieties of varying intensity but also to all the steps that the brand is taking for the environment. I discovered that they had put a lot of things in place, both in the products to sell but also in the furnishing of the store. If you see any plants, they are definitely coffee plants. In Fribourg, we can already see the bays. The tables are also recycled. Amazing ! She also told me about plans for the future (already some great plans for 2023). I thank her again for the warm welcome and the sharing of information. I highly recommend !
Cloé Jutzet . 2022-11-25
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Well here is a store with smiling and, above all, competent staff. A Nespresso boutique to recommend a stone's throw from Friborg train station.👍👍👍
Marcel Roggo . 2022-08-07
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06.27.2022: Excellent welcome and fast and efficient service.
Mad Max . 2022-06-27
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I received great assistance from Mr. Ardian Tusha who helped my order a broken piece for my Citiz machine which was not possible to order online. He was very nice and helpful, and I’m very happy with his quick support and excellent customer service! 👌⭐️⭐️⭐️⭐️⭐️
Kinda D. . 2022-06-06
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Very good costumer service, especially Ardian, he was very helpful and professional. After weeks of trying, we couldn’t order the broken piece we needed for our machine, but Ardian managed to get it for us very quickly. Highly recommended shop 👍
Mohammad Dalla . 2022-06-04
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After-sales service leaves something to be desired and does not take care of the material. Especially for a machine that costs almost 800.-
Mario Tomé . 2022-01-22
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Good welcome, good advice, friendly.
jean-pierre . 2021-12-19
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Too much waste. Paper bag for paper packaging. Plastic bags packaged with paper envelope for waste capsules. In short, the coffee is good if you ignore the possibility that cockroaches are molding with it. At the latest News.
Pasquier Ceciliana . 2021-08-13
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Very pleasant staff. Very cozy and frankly great shop :)
Thierry Nicolet . 2021-06-28
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The whole assortment is there. Demonstration of coffee machines. No need for your loyalty card, everything in one file.
Olga Manzambi . 2021-06-27
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Great team, helpful and attentive and above all efficient
Laurence Aegerter . 2021-04-30
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super always welcome politeness super polite manager and the saleswomen too
Jacqueline Bastian . 2021-02-09
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Very nice shop and very welcoming. The staff very friendly and pleasant.
Sonia Davim . 2021-01-27
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Smiling welcome and pleasant quality advice
Sandra Kolly . 2020-11-20
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Good coffee and extremely friendly staff, it's almost an act, a little more natural please. I think it's absolutely uncool that the men are all standing around in suits, it seems so sterile and you don't feel like you're at home. As an idea: a cozy lounge would enhance the whole thing and if the staff would dress smartly (casual). So everything is completely exaggerated. Nice bright rooms.
JT T . 2020-10-20
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Very warm welcome, very good advice
Pascal Bachler . 2020-10-17
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Thank you for welcoming your young colleague. It was a real pleasure
M S . 2020-10-05
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All employees are very kind and can speak English.
HJ . 2020-10-03
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Quiet service apart from the seller's insistence on registering with Nespresso.
Henri-Noel Dussier . 2020-09-19
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I'm just going there to buy my coffee ☕
Nelli Klaus . 2020-09-03
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Excellent attention, quality and service. Located in a very central point of the city.
Diana PC . 2020-07-06
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Magnificent store like all those of Nespresso. Very nice decoration
CLAUDE ALVES . 2020-02-11
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Good staff, great assortment of coffee
Carole Meyer . 2020-01-04
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Beautiful shop! The hostesses are super welcoming.
Catherine Monney . 2019-12-28
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Professional and pleasant advice
Chantal Grandjean . 2019-12-10
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I don't hate this place, on the contrary, the welcome is friendly and the staff are very qualified. I always take my Nespresso capsules because the coffee is first class, it's the best. We have tried other brands but we always come back to the best Nespresso.
Janine Gachet . 2019-11-26
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Very friendly, friendly staff, where you can enjoy a good coffee.
Carlos Ferreira . 2019-11-18
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Competent and super friendly staff
Isabelle Catalano . 2019-11-06
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Where am I. At at a jewelry store?
Stelios Dimaratos . 2019-10-29
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very friendly staff who listen to your wishes. they always offer us a little coffee
Sophyann Essaied . 2019-10-22
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Great places, great atmosphere, attentive staff to recommend cafes from all over the world and aromas to fill your nose! Accessories for a little bit of George in your home!
Emrick Wymann . 2019-10-01
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Very friendly staff and good coffee
mario folly . 2019-08-22
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Very disappointed before the transformation we waited 5 minutes but today I waited 20 minutes and the staff was not very pleasant I will not return
Danielle Portas . 2019-08-16
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All my favorite coffees and a very warm welcome, well done to the team!!!
Louis-Alain Cottier . 2019-07-03
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Always well received. A little too luxury for me.
Cammarota Stefano . 2019-06-13
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Very well received and also carefully advised
Nadine Blanc . 2019-05-27
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Excellent, always well received, impeccable service and the possibility of discovering and tasting a good coffee.
Evelyne Bigler . 2019-04-17
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Good welcome. But a little too much waiting.
Isa Cunha . 2019-04-13
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Great service and with a smile thank you.
Nicole Robert . 2019-03-12
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Very competent staff and pleasantly decorated shop
Patrick Baechler . 2019-03-03
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It was the presentation in the window that brought me in and the team and the seller received me very well and gave me very good advice. In the top
Laurent Carbonnet . 2019-02-21
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Magnificent store. Always well received and a little coffee offered
Laurence Donzel . 2018-12-09
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Always impeccable service, however we look forward to the renovation.
Elisabeth Lüdi . 2018-09-02
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Very friendly and helpful staff
Jan van de Beld . 2018-08-15
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Very good service, very friendly and helpful people
claude quartenoud . 2018-08-06
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Came to buy capsules for a group of people with disabilities. The residents I accompanied were warmly welcomed and with great respect. The tasting offered was very good.
Wannis Corpataux . 2018-07-12
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I love going there to taste the new products and get personalized advice on coffees based on our tastes
Roxane Sansonnens . 2018-06-17
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Roasting of green coffee chosen and sorted by hand 🤩 Brilliant and exclusive experience (first in Switzerland) at the Nespresso Boutique in Friborg 🍀🙌 THANK YOU to the whole team and especially to Hassuna for all their investment 🙏
Caroline A. Kowalski . 2018-06-14
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Staff is super slow and not efficient, each time I visit this store I have to wait around 15 minutes until a staff member is serving me.
Seraina Mueller . 2018-06-05
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This is the great class of Nespresso. As usual, they know how to serve you.
Aymerick Bitoune . 2018-05-23
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Staff who welcome you as if you are someone important
Cyrille Leduc . 2018-05-07
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Competence, helpfulness and friendliness of the staff.
Jean-Louis Stadelmann . 2018-01-15
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Nothing to say, it's Nespresso I love 💕 this store The welcome is perfect 👌 the staff pleasant and very professional In short, it's magical
Gérald ROUX . 2017-12-04
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Very warm welcome with coffee tasting...great!!!👍👍👍
Sandra Chenaux . 2017-11-25
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The welcome and service are pleasant
Why Gogogo . 2017-11-13
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Welcoming and all the brand's products
Marc Chételat . 2017-07-24
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I regularly pick up my online orders of Nespresso coffee capsules there. The staff is always nice and helpful, and I usually get my order very quickly.
Marc Demierre . 2017-06-08
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Very warm welcome, very competent and helpful staff.
Aude Dupont . 2017-05-07
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Coffee course on the triple AAA. Great course and a lot of new knowledge in this area. During each class, we learn more about Nespresso. Really awesome 😃
Sonia Rime . 2017-04-28
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Super awesome and very interesting expert course on triple AAA. :) Let it continue. We look forward to coming back and learning even more.
Gwendoline Dangleterre . 2017-04-28
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Superb store, but a great lack of parking spaces.
Guillaume Bongard . 2016-10-14
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Very good service and the impression of looking like a prince during the ordering process :-)
Hugo Lemann . 2016-07-05
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Always friendly and very accommodating service.
Fabien Jérôme Blanc . 2015-12-14
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It's always a pleasure to buy a few capsules and taste aromas that you already know but which are, each time, a discovery.
Patrick Ostertag . 2013-08-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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