Based on 101 opinions
Based on 101 opinions
Nº 347 in 630 in Luzern
Opinions
I think it's good that you have the opportunity to eat here after you leave. However, I was surprised that I didn't receive any dressing for my kebab salad and no sauce for the kebab meat. Seriously had to ask for sauce. It's not normal that in a restaurant you are served a salad without salad dressing and in a kebab shop the meat is served without sauce. After I got this the food was somewhat ok but this incompetence was immediately noticeable.
R. Bucher . 2024-03-29
MORE AT Google
Great spot, food exceeded expectations. Delicious falafel wrap and the burger is great! Very good value :)
Conor Sweeney . 2024-03-02
MORE AT Google
we waited like 1 hour to get the food, the owner has no idea how to make fast food, but food was ok
Patrick Haueter . 2024-01-01
MORE AT Google
Owner seems to be drunk because he asked me like 5 times what we want. i took 1h until i got my food. 5 people in front of me!!! food is good but not worth it to go! save you time and money for mc donals! trust me, that place is worse than the service in the prison.
David Stuber . 2024-01-01
MORE AT Google
Staff can't speak German. Also comes across as very rude. My wife specifically asked for a small kebab box. She said: “Yes, I can do it”. There were four of us in total. Everyone a kebab and the small kebab box. The taste was poor to mediocre. In the end she charged us the full price for the small box. When I complained, she just laughed cynically. Was there with colleagues before this incident. I order without onion and cocktail/yogurt sauce and he delivers with a lot of onion and just cocktail. When he paid, he no longer knew who had already paid for what. For 20 minutes he talked to me about not paying for the kebab, even though I did so when I ordered it. Never again New Point. The shed is a complete disaster.
Mico Ho . 2023-12-29
MORE AT Google
Normal Kebab joint, open 24/7 Taste is less than average, even late at night after a few drinks. We ordered one Item, they seemed to forget it. After reminding them 2 times they finally got to make it, 20 minutes later!
Mike Gwerder . 2023-12-22
MORE AT Google
For small orders, very good. As soon as there are a few more people here, it's a huge mess. Nobody knows who paid, nobody knows who ordered what, PURE chaos!! Very unfortunate. Ingredients are simply put into the dish too much rather than too little...
Stefan Denic . 2023-11-01
MORE AT Google
Great seitan kebab, nice decor, lots of booze.
miranda moss . 2023-10-06
MORE AT Google
Got a Snikers for free. Thank you.
Urs Gaudenz . 2023-10-06
MORE AT Google
The pizza was so delicious. The service is good and very fast
Ihsane Joulan . 2023-10-02
MORE AT Google
Service is bad. Also misleasing. Not halal.
reezy reez . 2023-08-23
MORE AT Google
Everything you can expect from a kebab shop. Very dear ladies
Beslind Demi . 2023-08-22
MORE AT Google
The kebab in the pocket bread far exceeded my expectations. Bread was toasted and it was generously filled and tasted great. Gladly again :-)
Romy Grap . 2023-08-20
MORE AT Google
Good Food Pizza and Fries and Coke and Coke good opening Times you can go here after the RAVE other places will close but Guy hustles with Love for the fam
der Fred . 2023-08-19
MORE AT Google
Good location but unfortunately the service can hardly speak German or gets a lot of things wrong
TeamKuehnemann . 2023-08-19
MORE AT Google
The woman there can't even make a kebab in the flatbread open at the bottom - the whole souse leaks out at the bottom
Müller Robert . 2023-08-17
MORE AT Google
Amazing service and even better food. The burgers were made from Turkish buns (light & fluffy). The falafel was very well made and it was very moist.
Adila Amin . 2023-08-03
MORE AT Google
I do not recommend stale bread and expired meat
muhamed issa . 2023-07-31
MORE AT Google
Rude, didn't take the order correctly, cheeky and a complete failure
Navid Lotf Ranaei . 2023-07-03
MORE AT Google
Juice shop, the only advantage is the opening times.
Luca Stalder . 2023-06-17
MORE AT Google
Very unfriendly staff who can hardly speak German. When I ordered I wasn't understood and the menu was explained to me a bit angrily due to the existing language barrier. You don't feel wanted as a customer and it's completely overpriced. 4.50Fr for a SOFT drink is too much. You are constantly being looked at angrily while you eat and while others at the table are still eating, the staff is already clearing the plates. impertinence. Never again! Very unmotivated older man who on previous visits had accused us of not paying even though we paid WHEN ORDERING.
julia Gerber . 2023-06-02
MORE AT Google
Got the doner kebab. Little pricey. Service was ok. Ofc no smiling hospitality in Switzerland
jennifer lee (jenleeph74) . 2023-06-01
MORE AT Google
It's hard for me to judge whether the kebab tastes as good during the day. But always sensational after the outcome.
Fabio . 2023-05-21
MORE AT Google
Waited 45 minutes for a kebab box even though there were only 2 guests in front of us
Nöörs . 2023-05-01
MORE AT Google
Always very friendly and funny, even in the morning at 4 a.m. Food is also great👍
SIMI TRAVEL . 2023-04-19
MORE AT Google
unfriendly service and rude Prices!!
Domenico k . 2023-04-13
MORE AT Google
Very friendly and polite staff. The food is halal.... The kofta teller was amazing and perfectly cooked ..Kids enjoyed their donar teller and chicken pizza .. The ambiance was good and the service was quick. I highly recommend this place and will definitely visit it again when we are in Lucerne.
Raheen Zakir . 2023-03-20
MORE AT Google
is okay with 3 per mille in the blood
D M . 2023-03-18
MORE AT Google
Sorry but it wasn't tasty and way too expensive...
Tshelim D . 2023-03-04
MORE AT Google
I ordered on Uber eats and my waiting time was always WAY longer than i expected. Very disappointed in the miserable service situation here… Stop putting up delivery times that you cannot make! Shush!
Alexander Vdovin . 2023-02-09
MORE AT Google
I had a hard time adjusting to the time difference, so I woke up early in the morning and it was the only place open, but the food was delicious and the prices were good for Switzerland! I definitely want to stop by again next time.
이두지 . 2023-02-07
MORE AT Google
I was there at 11 p.m. and I was still freshening up. Spognebob was on TV. Funny
Norbert Kakucska . 2023-01-25
MORE AT Google
Perfect place to eat almost around the clock, until early in the morning or in the middle of the night. Ideal for people who have to work night shifts or have partied the night away.
Fabian Schärli . 2023-01-17
MORE AT Google
The establishment was open at 01:00. We ate deliciously.
Руслан Улубаев . 2022-12-14
MORE AT Google
Good food, nice man attended to us. Only downside was that there was no wifi. Decent place nonetheless 👍
Danbatov . 2022-12-06
MORE AT Google
I wouldn't recommend it to anyone. People always have to wait 30 minutes or they forget their order
Martinovic AFBA . 2022-11-06
MORE AT Google
I don't recommend it to anyone! Got food poisoning.
Kostic Aleksandra . 2022-10-18
MORE AT Google
There was white sauce in the kebab box and the meat in the flatbread was still raw.
Gabriel Todorovic . 2022-09-04
MORE AT Google
Gastro is tough business and I wonder how our morale would be if We‘d run 12+ hours shifts 7/7 every week like the lady and the cook do here… comments apart, I eat here every now and then, saved my day when it happened to be very late after work, grategulf for that, quality has always met the average, sometimes exceeded it, hope you‘ll enjoy it at least to keep them alive as I am trying to do
Luca . 2022-08-30
MORE AT Google
Great opening times, especially for night owls. Good cuisine even if you don't just want kebabs and pides..
Arjan Martens . 2022-08-19
MORE AT Google
Sauce was watery and the kebab was not edible
Bes Ho . 2022-06-26
MORE AT Google
Poor service, order was not ready until the second request. Rude employees who don't respond to customers.
Ramona Burch . 2022-04-23
MORE AT Google
OUTSIDE PFUI INSIDE PFUI EMPLOYEE PFUI EAT PFUI! BY THE WAY, THE MEAT FROM MY DÖNER BOX TASTES LIKE RUBBER WITH MEAT FLAVOR, SO NOT AT ALL!
Jasmin Andjelkovic . 2022-04-05
MORE AT Google
Friendly, food okay. Prices at night are sometimes steep. Toilets mostly dirty
Michel Berger . 2022-03-30
MORE AT Google
Nice people, the food is delicious and you're happy when you get something warm at night.
Ragnar Ragnaroeker . 2022-03-23
MORE AT Google
Only place to chill which does not close too early
Thomas Küng . 2022-02-20
MORE AT Google
The sun is my favorite restaurant😍😍 The fine pizza that you can't get everywhere. Even with carnival decorations 2022 😍😍😍😍
Mohamed El Sharkawy . 2022-02-12
MORE AT Google
by picking up good food for early or late or eating there. Price value and for whatever you want.
Muhammad Asim Shahzad . 2021-08-14
MORE AT Google
Count your change. If it's late or they think you're drunk they will try to short you!
kris scheyer . 2021-08-12
MORE AT Google
Absolute disaster, really not recommended. I don't know how a restaurant like this can survive.
Patko Gab . 2020-12-12
MORE AT Google
A place where you can eat healthily. I found the dishes very good, I can recommend it to you.
Metin Kaplan . 2020-11-02
MORE AT Google
From A-Z at a deep level. They set the prices of the drinks this way and that, depending on your mood. They are also unfriendly! Not recommended!
Alina von Borstel . 2020-10-28
MORE AT Google
I wanted to convince myself whether these negative reviews are really accurate. I can confirm that this way of dealing with the customer is not possible. Definitely won't come again
Arijan Sejfulov . 2020-10-17
MORE AT Google
Zero stars. Either the shop will close soon or hopefully it will close itself. Primitive, unfriendly service and racist comments. Not recommendable.
Adrian Morina . 2020-10-11
MORE AT Google
Easy and good. Always polite and courteous. Gladly again...
Jenny Siegenthaler . 2020-10-04
MORE AT Google
Unfriendly staff, comparatively expensive and not the best quality. Doesn't necessarily have to be
Mario Klimant . 2020-09-24
MORE AT Google
worst döner in town, but also the only one you can get at 3 am :-D
Roman Agapkin . 2020-09-11
MORE AT Google
Opening hours are good. Food is expensive and (well) below average.
Jannis Zafeirakos . 2020-09-10
MORE AT Google
Ate twice on site. 2 out of 4 menus were delivered incorrectly. E.g.: What is clear without being sharp is not respected. Probably not understood. Extremely rude staff. However, very overpriced. 4.50 for drinks 12.50 for kebab box Normally the same thing with better service around Lucerne costs 1-2.50 CHF less. Definitely not recommended. I wonder how stores like this run...
Gabriel Amrein . 2020-08-30
MORE AT Google
The staff or the woman at the checkout (the chef was very friendly) was very disrespectful. You come to the restaurant (around 12:00 a.m.) and just want to order something to eat in peace. I asked if card payment (contactless) was possible and the woman asked me if the card was stolen?! Incredible. Afterwards we wanted to sit outside and a short time later we were asked to leave the place within 5 minutes because it was no longer allowed to eat outside at 00:30. It was completely OK for us, but I find the fact that other guests were still allowed to sit and eat there until 00:40+ and even the woman herself sat outside with the guests to be absolutely unprofessional. The food was ok.
Harry cf . 2020-08-24
MORE AT Google
As long as you can have a conversation without using primitive language, you'll always get what you want here. 5 stars, especially because of Belinda.
Valentin Hoffmann . 2020-08-06
MORE AT Google
Ordered kebab in pocket bread. A disaster in terms of taste. Bread was dry and broken on one side so that some sauce leaked out. Only meat on top with nothing, very dry and seemed to me to be very poor quality or poorly prepared. Two bites down, the meat was swimming in sauce and the salad was only available in homeopathic doses. After the fourth bite I threw the thing away. Abdominal pain still followed. 2 stars because the minimum service was provided. Never again, rather hungry through the night. It's a shame, it really shouldn't be that hard.
Pinyo Tanzd . 2020-07-26
MORE AT Google
Expensive and their food is just average
Shahy . 2020-01-29
MORE AT Google
Good (often the only) option to eat a kebab late at night. There are better kebabs in this region during the day.
Jonas Wenger . 2020-01-16
MORE AT Google
The worst snack bar in the city of Lucerne! - Service leaves a lot to be desired - Employees are unfriendly and have no interest in customer requests - There is always some ingredient missing from the food you order - The old fart always doesn't give enough change! The only plus point is the long opening hours Despite it HANDS OFF!
Denn Kii . 2020-01-10
MORE AT Google
Food could sometimes be fresher. And hygiene would have to be given greater priority. Besides that, everything is okay
sebo7nine K . 2020-01-07
MORE AT Google
Fine food and very friendly service 😊
Sandro Papenfuss . 2019-09-27
MORE AT Google
Very unfriendly staff who also work as taxi drivers on weekends. As a customer you are not valued here by this woman. Service 0. Ambiance 5. Location 6. Hygiene 3 Price 3 Opening hours 9
TheSljivar . 2019-09-25
MORE AT Google
Bad & slow service. 11 francs with pre-made Prodega falafels is not justified. The store makes pure profit from the night surcharges without offering the right quality.
Patrizia . 2019-09-22
MORE AT Google
Expensive, unfriendly and takes ages even when nobody else is there. Worst Kebab place I’ve been.
Lucas Betschart . 2019-08-10
MORE AT Google
I was once there and never more...too expensive and service is disaster...if I can I will give 0 stars!!!
Aleksandar Tuso . 2019-06-22
MORE AT Google
Expensive. Take away is available 24/7 and the quality of the food is good.
Adrian Brun . 2019-06-17
MORE AT Google
Great team, pleasant atmosphere, best opening times in all of Lucerne. In addition, the food is absolutely great, a pleasure for everyone.
Manuel Metz . 2019-05-10
MORE AT Google
The food was very good and is recommended. The cashier's service was very friendly and appreciative.
Alexandra Dolan . 2019-04-21
MORE AT Google
just around the corner from my apartment. actually has the potential to be controlled every now and then, but that only happens when drunk. I'm always disappointed by how unfriendly the staff is. The quality is ok (not great, not really bad either), but if I'm the first to order in a queue, I don't want to see everyone else get their turn before they start preparing my food
Yves Bucher . 2019-04-19
MORE AT Google
Food dry and not fine. Price 2.- Fr. more than advertised above the counter. Really not recommended! An insult to any real kebab! Quality and staff leave a lot to be desired.
Mephisto 1901 . 2019-04-19
MORE AT Google
Was today for the first time and definitely not the last time. The staff was very friendly. It was the best kebab I've ever eaten. And above all, it happened quickly. I'd love to come back!!
Teixeira Tiago . 2019-04-18
MORE AT Google
Newpoint is my absolute favorite among the kebab shops. So far, whether it's pizza or kebab, I've always had a great meal. The service was always very personable, friendly and accommodating. I can only recommend stopping by, I'll always be happy to come back!
Fiona Zwimpfer . 2019-04-18
MORE AT Google
Yesterday I was back at New Point for a long time and, like every time, everything was great! Mega friendly staff. I would especially like to mention Mrs. Scheidegger, she took time for her guests and was extremely sweet with my little daughter. The food was, as usual, very good. No long waiting times. I will come back as a guest at any time. Because at New Point I felt not just a customer but a valued guest.
Michèle Moser . 2019-04-18
MORE AT Google
Good food and very friendly service, especially Belinda
Arina Osintseva . 2019-04-18
MORE AT Google
Delicious food and really super friendly service. I am very happy that there are also German-speaking staff. 👍
Bianca Tobian . 2019-04-18
MORE AT Google
Great food, great staff - especially Ms. Scheidegger, a very friendly employee!!
Luisa Zibung . 2019-04-18
MORE AT Google
Got charged CHF 440 for 3 kebabs, they said they charged me by mistake and will refund me the rest on 2-3 days! Took them 9 days with many follow ups. If you pay by card, make sure you check the price!
Alireza Fard . 2019-04-02
MORE AT Google
I just read that you offer free food for people who can't afford food. This definitely deserves 5 stars. Simply commendable.
heidi wiss . 2019-01-24
MORE AT Google
Had a long white hair in my chicken box! Appetite and hunger were gone immediately!!! For a restaurant that is open for so long and serves several hundred people every day, I think it's a no go! (In addition, in the women's toilet you have to slam and push the door with full force, otherwise it won't close. .) This was the first and last time I ordered food from you!! And by the way, way too overpriced!!!
Va Niii . 2019-01-10
MORE AT Google
friendly, good service, fine kebab
luc fankhauser . 2019-01-01
MORE AT Google
You Guys have some Delicous Kebab. But sometimes when I eat there I'd like to die of how cold the food is.
BBOTT - BRITISH BROADCASTING OVER THE TOP . 2018-12-23
MORE AT Google
The following comment, written by Gonza, serves to evaluate the New Point kebab shop in Lucerne. Have fun and success in life. The shop has a door, which is great in winter. It's nice and warm and comfortable. The kebab arrived to us nice and warm and I didn't puke afterwards, which I find very positive. Using the toilet was OK, a urinal was in use and the water bucket for flushing was filled next to it. They said goodbye to me and I left the store. Conclusion: I recommend the place! *Mr. Gonza returns to Mars Swissschh
Mr Gonza . 2018-08-24
MORE AT Google
the staff very friendly and food is great
Gizem Demirbaş . 2018-08-14
MORE AT Google
A very delicious place. Open late in the night. If it was not so late, I would double my plate: softest chicken and vegetables. Thank you, guys!
Kanonort . 2018-08-08
MORE AT Google
Food is ok, but not outstanding. Service is not particularly motivated.
Werner Stöckli . 2018-08-06
MORE AT Google
Supertasty falafel. Me and my friend went for a quick bite before our train ride and were pleasantly suprised. Ali is a great guy, very friendly. Recommend!
Loren Snel . 2018-07-14
MORE AT Google
Their Donair was awesome and their meals and affordable :)
Joey Amor . 2018-07-03
MORE AT Google
Nice staff and great kebab! +++ the opening times are awesome
Gabri Komani . 2018-06-29
MORE AT Google
As long as you don't order a doner/kebab, the rest is edible
info ORPH . 2018-05-06
MORE AT Google
There was a chicken nugget in my falafel... I guess I don't need to say anything more about that, right?
Birke Tunc . 2018-03-18
MORE AT Google
In Lucer, Winkelriedstrasse, catastrophic. Service is subpar, as a Swiss customer (I'm really not a racist) not welcome. Really experienced it this evening. A pity!
Guido Scodeller . 2018-02-07
MORE AT Google
Just bad, staff can't speak German, had to wait 25 minutes because the order was forgotten, plus 30.- for two dürüm and water are way too much and the quality was really bad, meat dry and cold. Never again
Aleks_J . 2018-01-31
MORE AT Google
Slow and unfriendly service, poor price/performance, stomach cramps, little meat but lots of vegetables and bread... never again
Denys Volchenko . 2018-01-29
MORE AT Google
Eating is bad, everything is floating in oil!
Stefan Kostadinvoic . 2018-01-01
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in Luzern
218 Opinions
Went here for breakfast with my wife today and it was really great! The service was friendly and the food tasted great, my greetings to the chef!
Went here for breakfast with my wife today and it was really great! The service was friendly and the food tasted great, my greetings to the chef!
755 Opinions
Small and a little hidden. In the center of Lucerne next to the station. Little one Little one.... In general, however, I find that their chocolate cake is the bomb, but the price has gone up and the
Small and a little hidden. In the center of Lucerne next to the station. Little one Little one.... In general, however, I find that their chocolate cake is the bomb, but the price has gone up and the
1123 Opinions
Super friendly bartender (long brown hair). Very patient and accommodating. Hats off to how she dealt with the dissatisfied guests, she was friendly and had nerves of steel.
Super friendly bartender (long brown hair). Very patient and accommodating. Hats off to how she dealt with the dissatisfied guests, she was friendly and had nerves of steel.
115 Opinions
There are always films worth seeing on offer. Nice place to stay afterwards.
There are always films worth seeing on offer. Nice place to stay afterwards.