palette in Zürich

Why do you hire people who have so little desire to work? It used to be busy, but today it's half empty. We had to wait over 15 minutes for the menu and then were ignored for 10 minutes so that we had to go to the bar ourselves to order. Oh yes, and you don't get a greeting either, you just get a tired pat and "Wand sie öppis bstelle"? Of course I want to order something, otherwise I wouldn't be here! And then... another endless wait for 2 soft drinks. After that we were ignored for 1.5 hours. We didn't see the waitress again. We then helped ourselves to two glasses of water at the reception. We then went back to the bar to pay. 3 people stand behind the bar, unfriendly and unproductive. It's sad what has become of your previously very good palette! Luckily the shop isn't full, otherwise people would die of thirst at your speed. There were almost 10 tables occupied inside and outside and the waitress can't remember who was sitting where and who ordered what. It's not the first time we've experienced these things with you, but it's definitely the last time!! Dear Management: You have been receiving feedback for months/years about your unmotivated, unfriendly and slow staff. You also answer... but exactly nothing changes. It's a shame about the cool location. Ps: the toilets in the basement are just embarrassing!! (Visit on March 20, 2024 at 5:50 p.m.)

Nicely furnished, but the music is too loud and there is no understanding when people point it out. They were just shouted at by the “DJ”.

Friendly staff, top location, best Amaretto Soure (Orlanda)

The best for coffee in Zürich😍 The service was excellent they gave us chocolate and cake with the coffee too. Recommend it all the way

Great restaurant/bar and always very friendly service!

Friendly and attentive service in a relaxed atmosphere. I love it!

The ambience is great! Nicely decorated. Service employee doesn't speak German! First he had to clarify whether a certain croissant was available, then he brought another one. Billing was a laughing stock! Nobody understood anything!

One of my favorite cafes and in the best location in the city center. Nice ambience and good coffee :) and the food is always very tasty.

The worst service in the city. Couple years ago it was totally different.

I passed by this place with my wife and we stopped for a cappuccino. We think that we had the best cappuccino in 2 months of travel around Europe ( my family is originally from Italy so I’m a really fan of cappuccino and I always expect the best). Also the vibe inside was amazing, really nice music !!! We had the pleasure to be served by Orlanda and Rocko and they were really kind and helpful with us, they gave us some tips also about zurich. I can’t give a review about food because we didn’t eat at all. But thanks again guys for the wonderful service and cappuccino. I really recommend this place

Inviting outdoor area with furs on the chairs. No service came outside, although two people were present (8.11.23 - 12.00 p.m.) After 20 minutes of waiting, I left. Absolute NO GO - don't you need any sales?

We ordered a coffee, it never came... rumours says that the barista is still foraging for the coffee beans

Very nicely furnished, great style, cozy warm atmosphere, professionally managed, highly recommended JAKE

We’ve been there for breakfast a week ago approximately and the two Italian guys that are working here were so kind and helpful, cappuccino and latte macchiato were probably the best we had here in zurich. The only thing we didn’t appreciate really is that you have to cut the cheese by yourself (everyone can touch it) is not a good idea in our opinion. But thanks again for the stuff because they help us with that too. We really recommend it.

Cozy, well-kept lounge and separate bar. Ideal for having a drink in peace and chat. Still absolutely central. Pleasant prices. Friendly and unobtrusive staff. Didn't eat anything, so no review.

Unfortunately the service is very bad. You wait forever to be served and no one comes to ask if you want to order something else when you've long since finished your first drink.

I waited around 2 hours for a vegetarian lasagne tonight…. and eventually got served a mini pizza at 9pm. They charged me full price for everything and I received a very frosty response when I politely questioned the bill.

Have good wine, very friendly staff.

The ambience is really nice :) But that's not enough to make up for the not-so-nice things. The fact that the two service staff didn't understand German, including Swiss German, is bad in a German-speaking country. The fact that it is apparently abnormal to ask for milk with a coffee is…what? There was no warm apple pie according to the menu and the other pie was just average. A pity. With 3 stars they still come off quite well.

I recently had the pleasure of stopping by here for breakfast and I must say it was an exceptional experience. I highly recommend this place for the outstanding service offered by Rocco and Orlanda. Last but not least, the cappuccino made by Rocco was one the best I've ever tasted, making my breakfast visit truly memorable. Thank you for exceeding my expectations!

In a side street of the posh and bustling Bahnhofstrasse, literally 2 minutes away from the central train station lies this oasis of peace and calm, where you can drink a coffee, chat with a friend or read a good book.

Order latte it came lukewarm. Not cold or hot really disappointing

You better order wine, as the drinks are probably the worst in Zurich (unless you’re a fan of soapy lemon water).

Very close to central station, walking for a hot buffet breakfast. Friendly te as m and good quality food.

Loved this place, great vibe, great food, great service! Definitely want to visit again before leaving Zürich. Quiche was amazing!

I was there for the first time recently. The café has style and you get really good tea - served in a pot. For me it was Assam A tea drinker's delight. And you can just sit there and chat with your girlfriend. Will definitely be a favorite place.

Cozy and relaxed atmosphere. Very good coffee 👌🏻

Cool place, I felt comfortable there.

Perfect for working, great WiFi, good selection of drinks and small meals. Very comfortable to have conversations over a drink🤩👍🏽

Perfect place to have a drink and a snack (the oil sardines are served in their can!) Good desserts. Don't take the euros.

Very calmer. good place for working and eating.

We spent a very good time. They were very helpful and polite with us. Thank you!

Used to be one of my favorite places but now very disappointing. The portions are really very small and are disproportionate to the price and quality. Only one service employee for the entire restaurant. Accordingly, very long waiting times.

Friendly, quick service, everything was perfect.

Very comfortable, nice selection of cocktails also snacks, salads, price also good. Good location. Friendly staff

Very good espresso and great service

Fancy place near the train station. Cozy due the winter time.

Perfect place for a meeting, be it for business or pleasure. Conveniently located near HB (main station), Palette offers comfort, convenience and privacy.

Friendly staff and very attentive, drinks great mix and fair prices, top location

It was the worst more pricey old fashioned ever, even the amaretto sour was all wrong. They need to learn how to do it properly

excellent service. Above all, the service, Tim Glaus, was extremely friendly. 😎😎

5 stars for the chocolate cake and the location.

Always happy for an after-work drink. Outside in summer 🍷

Breakfasts taken with the rooms of the Townhouse hotel. Hearty, fresh, tasty, charming and efficient staff. Special mention to green tea with real leaves (not in bags).

Always worth a visit. Central location, stylish furnishings and good drinks.

Service was excellent! And amazing after work cocktails.

Cosy location for a small get together. Food and staff are good. Perfect location just 3 minutes from the Zurich main station.

My favorite café: Central and usually not very crowded, but above all it is very cozy and aesthetically decorated!

Great ambience and location. Good coffee

Was served great by the attentive Renato! TOP

Super Food and Drink in Zürich. Komme seit Jahren hier her. Mal zum Feierabendapero, mal zum Geburtstagsapero und kann sagen, dass ich immer sehr zufrieden war, sei es mit dem Essen oder Aperos... einfach ein Ort zum wohlfühlen.... und ja, der AperolSpritz ist spitze und der Strohhalm aus Glas eine super Idee und der Drink schmeckt viiiiiel besser. Danke an das gesamte Team

Immer gerne. Egal ob zum Kaffee/Tee oder Apero.

Die Bedienung ist freundlich und aufmerksam, so zu sagen immer zur Stelle, wenn man an sie denkt. Essen, Wein und Bier war sehr genussvoll. Passend zu Speis und Trank war auch das Ambiente. Meine Freundin & ich freuen uns auf das nächste Mal.

(Traducido por Google) Ambiente acogedor en el interior con bonitos detalles de decoración. (Original) Cozy environment inside with nice decoration details

Sind spontan in diese Bar gegangen. Service war ausgezeichnet und wir wurden gut beraten! Gemütliche Atmosphäre!

Super Service und tolle Atmosphäre! Sind das erste Mal hier aber kommen gerne wieder! Vielen Dank für das tolle Bar Erlebnis!

Very nice and cozy bar/restaurant

(Traducido por Google) Espacio acogedor, con buen servicio y excelente comida. (Original) Espaço aconchegante, com bom atendimento e ótima comida!

(Traducido por Google) Para repetir la mayoría de las palabras que ya se han dicho aquí, el lugar es acogedor y peculiar, informal y cálido. Supongo que tienen personal mínimo allí, pero el miembro del personal nos entregó rápidamente nuestro Prosecco y bocadillos una vez que atrajimos su atención. Nos sentimos relajados, cómodos, la conversación y el prosecco fluían, el personal sonrió. Lo pasamos muy bien allí, como siempre. (Original) To repeat most of the words already said here, the place is cosy and quirky, informal and warm. I presume they have minimum staff there, but the staff member promptly delivered us our prosecco and snacks once we attracted her attention. We felt relaxed, comfy, conversation and prosecco were flowing, staff smiled. We had a nice time there, as always.

Nette Bar mit guter Inneneinrichtung und sehr guten Drinks! Der Blueberry Tequila smash ist unser absoluter Favorit :D haben wir so noch nie getrunken. Zudem ist der Service sehr gut und die Mitarbeiter sind freundlich.

Posto carino. Ci siamo seduti all’esterno per una bibita ma l’interno mi sembra ben curato e con cibo particolare. Una eisschokolade squisita e un te limone e zenzero. Prezzo un po’ eccessivo ma siamo a Zurigo.

(Traducido por Google) Siempre delicioso La relación podría ser un poco más atenta. (Original) Immer sehr lecker. Bediehnung könnte etwas aufmerksamer sein.

(Traducido por Google) mega té helado casero y un verdadero oasis de bienestar, Muy recomendable. MFG Mateo di Caprio (Original) mega feiner hausgemachter Ice Tea, und ein wirkliche Wohlfühloase, wärmstens zu empfehlen. MFG Mateo di Caprio

(Traducido por Google) Bonita y acogedora ubicación, pero desafortunadamente nos decepcionó un poco la comida. Las albóndigas en el cuenco caliente estaban frías, el curry carecía de algo especial. Que mal. (Original) Schöne, gemütliche Location, aber wir waren leider etwas enttäuscht vom Essen. Die Meatballs in der warmen Bowl waren kalt, dem Curry fehlte das besondere etwas. Schade.

(Traducido por Google) Ubicación original y creativa con estilo de sala de estar💞 (Original) Originelle, kreative Location mit Wohnzimmer- Flair💞

(Traducido por Google) El bar es genial. También hay un hotel y la pequeña rubia de la recepción es muy bonita. (Original) Die Bar ist super toll. Da gibts auch ein Hotel und der kleine blonde von der Rezeption ist echt hübsch

Jolie découverte de ce bar qui est enfaite le bar d'un hôtel! étonnant. D'ailleurs quand on rentre dans le local, à l'entrée il y a un sorte de box avec un bureau. C'est donc bel et bien le bureau du réceptionniste de l'hôtel. Ca vous en dit long sur le style du bar! Qui est hors du commun! La décoration est comme la décoration d'un salon de chez quelqu'un. L'ambiance y est calme et vous pouvez sans autres boire quelque chose sans devoir crier à l'autre parce qu'il y a trop de bruit. Ce bar se situe près de la gare.

(Traducido por Google) La comida fue fantástica. Pero tuvo que esperar mucho tiempo para la factura. (Original) Das Essen war fantastisch. Musste aber lange auf die Rechnung warten.

(Traducido por Google) bar favorito! Buena comida, buen servicio y personal. Siempre feliz! (Original) Lieblingsbar! Tolles Essen, toller Service und Mitarbeiter. Immer gerne wieder!

(Traducido por Google) Acogedor, gran música (Original) Cozy, great music

(Traducido por Google) Acogedor bar para tomar un aperitivo por la tarde. (Original) Cosy bar to have an apero in the afternoon

(Traducido por Google) Ambiente acogedor y un muy buen G&T! Me encanta este lugar y definitivamente iré más a menudo. (Original) Cosy atmosphere and a very good G&T! Love this place and will definitely go more often.

(Traducido por Google) El servicio fue agradable, lamentablemente estresado. El menú de bebidas era difícil de leer, debes estar familiarizado con los espíritus. (Original) Bedienung war angenehm, leider gestresst. Getränkekarte war kaum zu lesen, man sollte sich mit Spirituosen auskennen.

(Traducido por Google) Una joya escondida cerca de la banhofstrasse. Ambiente cálido y acogedor. Me gusta especialmente su peculiar diseño interior. (Original) A hidden gem right near banhofstrasse. Warm and cozy atmosphere. I especially like their quirky interior design.

(Traducido por Google) Increíble espacio, personal amable (Original) Amazing space, friendly staff

(Traducido por Google) Café abundante (Original) Herziges Café

Super schön gemachtes Restaurant mit bar charakter. Eingerichtet wie ein Wohnzimmer. Sehr feine Drinks und feine Bowls. Super nette Bedienung und tolle Musik. Super Tipp wenn man sich in Bahnhofsnähe treffen will.

. . . Mitten im Geschäftsviertel: Angenehme Sitzgelegenheiten, gemütliche Ecken, eine Mischung aus modernem Design und traditionellem Interieur. Der Service ist gemischt, manchmal sehr aufmerksam und freundlich, manchmal überhaupt nicht aufmerksam. Die Getränke, Wein und Kaffee und Tee - und (sic!) Kuchen sind sehr ok.

(Traducido por Google) En realidad, es un gran bar. Hoy pedí un Prosecco y obtuve un Prosecco doble sin tener que pagar 19 CHF. ¡Creo que es bastante poco profesional! Se había quejado y reído. 😕 (Original) Eigentlich eine tolle Bar. Heute habe ich einen Prosecco bestellt und ungefragt einen doppelten Prosecco bekommen für den ich 19 CHF bezahlen musste. Find ich ziemlich unprofessionell! Hatte mich beschwert und wurde ausgelacht. 😕

(Traducido por Google) Increíble bar con hermoso diseño interior en el recientemente inaugurado Townhouse Boutique Hotel (Original) Amazing bar with beautiful interior design at the newly opened Townhouse Boutique Hotel

(Traducido por Google) ¡Muy acogedor! (Original) Very cozy!

Sehr schönes modern eingerichtetes Restaurant. Die Speisen schön angerichtet und lecker. Auch das Personal war sehr nett.

Ein sehr stylisches Café in direkter Innenstadt Lage. Man fühlt sich in diesem Ambiente gleich sehr wohl. Das Personal war sehr nett allerdings hat es etwas zu lange gedauert bis die Bestellung aufgenommen wurde. Moderne Küche mit frischen Zutaten sehr lecker zubereitet.

(Traducido por Google) Cool bar excelentes bebidas (Original) Cool bar great drinks

(Traducido por Google) Muy buen café, equipado muy amable. (Original) Très bon café, équipé très sympathique.

(Traducido por Google) Una sala de gusto público, muy acogedora y muy amigable. Pero sí necesitan abastecerse de pastel de queso ... (Original) A public liking room, very cozy, and very friendly. But they do need to stock up on cheesecake ...

(Traducido por Google) Ambiente cálido buen cliente, educado empleado (Original) Ambiance chaleureuse bonne clientèle, employé poli

(Traducido por Google) Ambiente acogedor y personal muy amable. (Original) Gemütliche Atmosphäre und sehr freundliches Personal.

(Traducido por Google) Muy buen café y muy guay y acogedor! (Original) Sehr guter Kaffee und wirklich cool und gemütlich eingerichtet!

(Traducido por Google) Elegante bar justo en el centro de Zurich, cerca de la estación de tren principal. Se ofrecen cócteles, café y pasteles, platos pequeños y ensaladas. El servicio es muy amigable, pero hay que esperar en funcionamiento con tiempos de espera. El café y la torta son deliciosos y de precio medio en la gama establecida. El capuchino cuesta 5,50 CHF. (Original) Stylische Bar direkt im Zentrum von Zürich in der Nähe des Hauptbahnhofs. Von Cocktails über Kaffee und Kuchen bis hin zu kleinen Gerichten und Salaten wird vieles geboten. Der Service ist sehr freundlich, man muss allerdings bei Betrieb mit Wartezeiten rechnen. Kaffee und Kuchen sind lecker und preislich im mittleren Bereich angesiedelt. Der Cappuccino kostet 5.50 CHF.

(Traducido por Google) Opción OK, servicio OK, muebles OK, pero nada más. (Original) Auswahl OK, Service OK, Mobiliar OK, mehr aber auch nicht.

Nel bar per un bicchiere anche se molto molto rumoroso . Tra amici del padrone che bevono birra su birra urlando e cantando e la musica troppo alta, non è per niente un bar romantico e tranquillo per un aperitivo prima di cena

One of the female waitresses was excellent - I was trying to order a mocha on almond milk. First go I got cold almond milk with two shots of coffee and a chocolate sachet. The next day I explained hot milk - and perfecto. Other waitstaff seemed reluctant to serve us - and we had to wait fir the one who could speak English very well. Took a while to get their attention to pay the bill. Loved the vibe of the place though!

A trendy little cafe, part of a nearby hotel (which causes a little confusion if you arrive at breakfast time!) The coffee was good quality, the staff friendly, the atmosphere cool and trendy.One minor work of warning - if you’re a little old, and the knees aren’t as supple as once they were, watch out for the chairs - they are very (!) low.

(Traducido por Google) Buena selección de bebidas, ambiente acogedor, servicio amable. Debe traer tiempo, ya que puede tardar un poco en ser atendido, o se toma la orden. (Original) Schöne Getränkeauswahl, gemütliche Atmosphäre, freundliche Bedienung. Man sollte Zeit mitbringen, da es doch etwas dauern kann, bis man bedient wird, bzw. die Bestellung aufgenommen wird.

(Traducido por Google) La peor experiencia cuando se trata de servicio al cliente en un bar. (Original) Worst experience when it comes to customer service in a bar.

(Traducido por Google) Personal muy grosero (Original) Very rude staff

The staff is unbelievably rude. This never happened to me in a place so many times. I won‘t come here again.

(Traducido por Google) Tienes que esperar por siempre para pagar. Los números tardan una eternidad. (Original) You have to wait forever to pay. Zahlen dauert ewig.

(Traducido por Google) Gran servicio / buenas bebidas / multitud internacional (Original) Super Service / gute Drinks / internationales Publikum