SAM'S Pizza Land in Zürich

Pizza top! Chicken wings top but not enough for 21CHF, could have been 7-8 more. Chicken nuggets ok but not enough for 21CHF.

Whoever gave a bad review has no idea about a real pizza service. Top quality, top selection, top service and the couriers are always super friendly. Sam's Pizza Hegibachplatz!

This pizzeria is my absolute favorite restaurant! The quality of the pizza is simply unbeatable - crispy dough, fresh ingredients and generous toppings. The staff is always friendly and accommodating, which makes the visit a pleasant experience every time

We had ordered a salami but couldn't eat the pizza because the salami tasted spoiled. It was really bad

The pizza was very tasty, the staff as always very friendly and delivery on time.

I ordered around 7:50 p.m., at 8 p.m. I got a call saying they wouldn't deliver to me because I had given a bad review 😂 : 2 weeks ago I gave a negative review about the delivery time, instead of 50 minutes again just under 1.5 hours. Instead of eliminating the problem simply because you can't manage it organizationally or in terms of personnel, you take it upon yourself. Money has not yet been refunded. Update February 25th, 2024: ordered 15 minutes ago, was canceled immediately 😂 instead of proving that you can do it better, you forego the sales. But hey, I don't hold grudges. The reviews aren't getting any better...

Top service! very friendly staff

Quick and Cheesy, Great service it was quickly finished, very warm as well, dough is soft and delicious

Unfortunately still as bad with the same problems as from a few years ago (see other negative reviews) it's better to avoid this courier, there are much better and cheaper ones in Zurich. Kind regards and peace ✌🏽

Easily the best pizza in all of Zurich!

Courier on the street behaves like a rowdy

We ordered pizza, got completely burnt pizza! Shame!!!!!!!

Anyone who says the pizza is not good is a Çoban!!

Always had positive experiences with the food quality and delivery time. Only one time I had an issue with my order: they forgot an extra item on one of the pizzas. I called, they apologized for the mistake and 20min later I had a new Pizza (I live about 5km from where they make them) - Really great service!

I will never order this pizza again. I had a complaint over a phone about the pizza quality and instead of getting a recompensation, the situation became ridiculous. Someone was supposed to come to collect the ordered pizza and give the money back, instead the Chef came to our house to shout and argue. Unbelievably poor customer service and very poor food quality. Avoid this place!!

Very good pizza, staff very friendly, delivery always top as agreed on the phone.

You cancelled my order via Uber Eats. I couldn’t rate you there, so here you’ve got 1/5, as deserved.

horrible service and the pizza was mediocre

Always listen! And great pizza! Top

That was a lovely surprise finding..! We were walking down the street and decided to order a couple pizzas - frikin delicious!! That dough is out of this world. If you’ve been looking for a real spicy pizza (but not that fake oil stuff), then this is IT!! We’ll be back 🤤

Damn - best Pizza I've had in a while. Super friendly owners (father&son) and the toppings were 5⭐. Next time I'll try cheese rim - they recommended to call 30mins in advance. I'll be back!

Terrible! You order on their website after one hour nothing, you call them they said they lost your order, takes for ever to get your money back!! Never again!

Delicious pizza and friendly staff. Definitely worth a visit.

30 minutes after placing the order, the order was canceled

Ordered from UberEat with a promotion of 1+1, they cancelled immediately.

You have to wait more than 1h for 2 pizzas and if you dont live in the center they always cancel you.

Terrible service and an even worse boss, food was disgusting, the sauce was sour, the cheese looked and tasted older than it should and the waiters were rude. A shop like this should be closed immediately! What a mess!

I would like to share my extremely disappointing experience when my order from Sam's Pizza was not delivered. It's unfortunate that despite my anticipation of a delicious meal with friends, I ended up without food. Below I would like to highlight my criticisms to point out the weaknesses in Sam's Pizza's delivery service. Lack of communication and delay: After placing my order over the phone, I expected a reasonable delivery time. Unfortunately, much more time passed than the specified time and still no driver arrived. I tried contacting the restaurant several times to get information about the whereabouts of my order, but there was no clear communication. This lack of transparency and the unexplained delay led to frustration and uncertainty. Poor customer service: When I finally reached the restaurant to complain about the undelivered order, I was met with little understanding and unwillingness to resolve the issue. Instead of seeking a quick solution or offering me alternatives, I was treated with indifference. Proper customer service would have meant that they would apologize for the inconvenience and possibly offer me compensation. Lack of Responsibility and Organization: It is obvious that Sam's Pizza has a lack of responsibility and organization when it comes to their delivery service. The fact that my order wasn't even delivered and no clear communication or assistance was offered speaks to poor management. The restaurant should have ensured that orders were delivered on time, correctly and responded appropriately in the event of problems. Conclusion: The fact that my order from Sam's Pizza was not delivered resulted in an extremely disappointing experience. The lack of communication, poor customer service and lack of responsibility and organization are clear weaknesses in the restaurant's delivery service. As a customer, I expect that my order will be handled properly and that appropriate action will be taken in the event of any problems. Unfortunately, this was not met at Sam's Pizza. I hope that management takes these criticisms seriously and takes steps to improve their delivery service processes and ensure that such disappointments are avoided in the future.

Perfect snack for the 2nd in the morning 🔥👑

Incompetent employees who have difficulties with simple German.

Great pizza and quick & friendly service!

Very good pizza - nice and quick delivery service

Very fine and very good service. Gladly again

A good pizza in Zurich...clean and welcoming place. Very kind staff

Rarely have I had such a bad pizza. It also has nothing in common with Sam's pizza. Absolutely terrible, a mixture of stone oven and American style pizza but with ingredients that don't taste good. The tomato sauce wasn't good, the salami smelled strange. People also simply deliver replacement items if they don't have something in stock without asking the customer if they agree. 👎🏽🤢

..super delicious pizza! and friendliest people. A pizza baked with love and delivered!

Best pizza courier in Zurich! Always super friendly and punctual, extras at no extra charge and the best pizzas...thank you guys, that's what a pizza courier should be like ❤️🙏🏼! Greetings from Olivegass 😘

Very good service! Nice family business! Pizzas are very good quality!

My favourite pizza in Zurich! Cheese rim, ananas, gorgonzola!!

Amazing! Super Friendly staff, the food is AMAZING and they deliver super fast too! ♛ I can reccomend the Chicken Wings... 🔥🤟🏽 10/10

Forgot sauce and no change or anything was given. Very impolite. Pizza didn't taste good at all either. Will never order there again.

Pizza tasted very good, they even included a free dessert, which I really appreciated. However, instead of being delivered to my home, it was delivered to a hospital nearby (approx. 150 m away). The nice lady at reception then called me and kindly informed me about the incorrect delivery. According to her statement, the delivery person put the pizza down without saying anything and left without saying anything. Very rude. I had to take the extra route, which wasn't pleasant for me. Thanks for the inconvenience, I hope it doesn't happen again because I'm happy to order from you.

Courier was very friendly! Everything is ok but please enlighten me; When I order Sam's pizza, I think of the wonderful pizzas on Bahnhofstrasse (very fine and American style in a tray). With the same hope, I order two pizzas with cheese rim and assume that I ordered the right variant... it's a shame for me that I was really disappointed, it occurred to me that I ordered a bread wreath in the shape of a donut... the cheese The rim could have made it more culinary if... there had been cheese... or did I simply not understand your concept? Easy... anyway... if you get a good answer, I'll be happy to try again.

Arrived fresh and crunchy, very warm and tasty. very friendly staff

Pizzabread good staff wanted to take us out

Great example of a completely rude, unprofessional and rude gentleman who has never heard of friendliness and customer service. When I accessed the Pizza Sams website, I personally found the site to be terribly user-unfriendly. No pictures of the pizzas, just the names, for me as a visually oriented person - that was extremely impractical. I haven't ordered pizza from Sam's in years. So I called and told the overly sensitive gentleman on the phone that I needed his help ordering pizza - I couldn't handle his website. I find it very difficult if you don't know your products. (I only worked in online marketing for 6 years - and I don't know anything about it. ;-)) The good, apparently frustrated gentleman - actually had the audacity to call me cheeky and tell me that no one had ever said anything like that. Well, there's always a first time. Good luck with this style and attitude.

Pizza at 11:30 p.m. very strong 💪

Order again and again! very friendly, quick and very tasty!!!! 💯

Arguably the best pizza service in Central Europe. Their customer service is world-class, combined with a Michelin-star eating experience. Also, it is not only the best pizza in town, but also the fastest with standard delivery times ranging from a mere 7 minutes to up to 15 minutes. That's faster than the walk to the restaurant itself (grasp that). Love Cartel Zugo.

Does guys are delivery heroes. They have not just saved me from being hangry a couple of times, with astonishing delivery times under 12 minutes but surprise me with consistent good pizza. Would let them serve me at my wedding !!! Love Cartel Zugo

Very fast delivery with very friendly staff. Best place for delivery I'm very satisfied

The best pizza in town, very good as always😋👍🏻 Fast delivery, everything perfect 👍🏻

Really bad place, they send you pizza that you didn't order and call several times and say you have to pay. In addition, you are threatened that they will do something to you and are very rude when you complain, so that's not possible. We even recorded it on tape!

Called today and said we had ordered pizza. Which is not true! We have never had pizza delivered there. Please always clarify where the order comes from first and don't annoy people.

Good pizza and good price! Working until late, drinks included , free friendly delivery. Saved my life tonight after work. Thanks 😁🤣

A super pizza with possibly the best dough in Zurich for years. The people are very friendly and the price is right.

Very bad service not customer friendly Not solution-oriented

Unfortunately it didn't work at all today. First the delivery person delivered the pizza to reception and then it wasn't cut as ordered....

Super tasty pizzas. Nice staff and good fair prices. Top

Fast delivery, friendly delivery person. Pizza really wasn't good, guys. No button, nothing. I had to throw away the pizza, what a shame.

Ordered pizza Colorado and Georgia. Black olives were missing. And the mascarpone. Sprinkle parmesan on top instead of mascarpone. which made the pizza very dry. Very disappointed.

Pretty unfriendly. And we were insulted and threatened with beatings....! Totally wrong service system.

Great pizza at fair prices and easy to reach via tram! Simply great and the service was very friendly. It didn't even take 10.5 minutes for the pizza to be ready (Picante Salami)

Die Pizza war verbrannt und kalt. Es schmeckte auch nicht wie vor Ort. Cheese Rum hatte praktisch kein Cheese. Der Verkäufer ("Chef") war nicht nur unfreundlich sondern auch sehr unverschämt.

Very good pizza and super fast delivery service! Bravo!!!

Why didn't I try this place sooner! Ordered the El Paso Crispy and it was very good. Just like back home!

Delivery service is absolutely TOP. Pizza is hot and delicious, drinks are included for free. We've ordered several times before, but last time it was absolutely amazing. Order of 2 pizzas delivered within 20 minutes!

(Traducido por Google) Bajo tierra, no aceptan el pase de pizza completo porque se dice que ha expirado. Que es imposible !!!! Hice el largo camino por nada. 0 Atención al cliente. No recomendable (Original) Unterirdisch, nehmen die den vollen pizzapass nicht an weil angeblich abgelaufen. Was unmöglich ist!!!! Den weiten weg für nichts gemacht. 0 Kundenfreundlich. Nicht weiter zu empfehlen.

Bestelle fast jede Woche.. Selten so gute Pizzas gegessen. Auch das Personal sehr zuvorkommend. Gerne Wieder...!!

The absolute best pizza in Zurich, we are addicted to it!

Kam 40 min zu spät und der Lieferant hatte keine Maske auf. Pizza war lauwarm aber sonst okay.

Super leckere Pizza und toller Lieferdienst☺️

Ich liebe das essen bei Sam‘s Pizza. Bei der Schweizergasse wird man immer super bedient. Doch das Personal bei der Hegibachstrasse ist unmöglich! Sehr unanständig und gehen nicht auf die Kunden ein. Sogar wenn man es als bestellung in dienst nimmt. Ich will es gar nicht vorstellen wie es ist wenn man vorort ist. Sollten diese Personen austauschen sind auch unanständig am Telefon. Geht gar nicht!!

Leider musste ich eine Lasagne, eine Pizza und ein Käse Brot für insgesamt 47 Franken in den Müll werfen weil es verbrannt geschmeckt hat und sich durch das ganze essen gezogen hat. Nach Rücksprache mit der... Chefin.... wurde ich angeschrien und darauf hingewiesen das könnte nicht sein, da sie selbst das essen zubereitet hätte. Ich machte sie darauf hin noch einmal darauf aufmerksam das es um den Backofen Geruch ginge der sich durch das essen zieht aber ohne Erfolg. A Guete ✌

Unfreundlichste Mitarbeiter die ich je gesehen habe. Sowas würde ich nicht mal nach Kohle graben lassen, geschweige denn mit Kunden interagieren lassen.

(Traducido por Google) Personal amable, buena comida :) (Original) Freundliches Personal, feines Essen :)

(Traducido por Google) Una pizza americana que sabe bien (Original) Eine Amerikanische Pizza die schmeckt

(Traducido por Google) Rápido y sabroso 👌🏻 (Original) Schnell und lecker 👌🏻

(Traducido por Google) La mujer y el mah, donde el teléfono se quita totalmente, respeto. Ordeno a Han Wele y, como lo hacen rápidamente y me entregan el chut solo durante horas, los disfruto con normalidad, ya que están ansiosos y se vuelven descarados colega de los que eres dueño. que eres tan hablador conmigo y los cuelga con entusiasmo. Miento nomal ah se lo quita y vuelve a colgar (Original) Die frau & mah wo telefon abnehmet hend voll kei respekt ich han wele esse bestelle und seit sie mir eif mach schnell und lieferig chunt erst über en stunde ich freg sie ganz normal wen öppe seit sie eif nod und fangt frech werde kolleg wer bisch du eig das du mit mir so redisch und hängt sie eif . ich lüt nomal ah nimmt sie ab und hängt wieder ab

(Traducido por Google) En mi opinión, la mejor pizza que se puede entregar en la zona. (Original) Meiner Meinung nach die besten Pizza die man in der Umgebung liefern lassen kann.

(Traducido por Google) ¡Servicio rápido y amable y pizza súper deliciosa! Top! 😏👍 Y los horarios de apertura .. (Original) Schneller freundlicher Service und super leckere Pizza! Top!😏👍 Und die Öffnungszeiten..

(Traducido por Google) Muy buenas pizzas crujientes! Podemos muy recomendable. También se entrega a la ciudad! (Original) Sehr gute knusprige Pizzas! Kann man sehr empfehlen. Wird auch zum Wohnort geliefert!

(Traducido por Google) Pedimos pizza al estilo estadounidense por primera vez. Desafortunadamente, el interior de la masa aún no estaba horneado por dentro y la pizza se entregó 30 minutos antes (por 20, una pizza pequeña, espero una mejor calidad). La pizza crujiente que pedí fue mejor. (Original) Habe zum erstem mal Pizza US Style bestellt. Leider war leider der Teig im Rand innen noch nicht gebacken und Pizza wurde 30 min zu früh geliefert (für 20.- eine kleine Pizza erwarte ich bessere Qualität). Die crispy Pizza die ich ansonsten bestellt habe war jeweils besser.

(Traducido por Google) ¡El mejor en Zürich! (Original) The best one in Zürich !!!

(Traducido por Google) Gran equipo, gran pizza. Siempre rápido y amigable. Seguiremos comiendo contigo. Muchos saludos (Original) Tolles Team, Tolle Pizza. Immer schnell und freundlich. Wir werden weiter bei euch Essen. Viele Grüsse

(Traducido por Google) Gran servicio amable y tan buena pizza. (Original) Great friendly service and such good pizza.

(Traducido por Google) Pizza super amable y muy fina. (Original) Super freundlich und sehr feine Pizza

(Traducido por Google) Muy recomendable (Original) Sehr empfehlenswert

(Traducido por Google) Espera demasiado larga (Original) Zu lange wartezeit

(Traducido por Google) Realmente me gusta el equipo, ¡son geniales! el estilo italiano de pizze es realmente bueno, ¡no importa si lo creas tú mismo o te lo quitas! Las solicitudes especiales nunca son un problema. También se recomienda: las alitas de pollo y el knoblibrote, uhund the dulci, v.a. tiramisú :) ¡disfrútalo! (Original) ich mag das team total, die sind einfach toll! die pizze italian style sind echt gut - egal ob selbst kreiert oder ab karte! spezialwünsche sind nie ein problem. auch empfehlenswert: die chicken wings und die knoblibrote, uhund die dulci, v.a. tiramisu :) enjoy!

(Traducido por Google) La mejor pizza! (Original) Besti Pizza!

(Traducido por Google) Buen servicio de entrega (Original) Guter lieferdienst

(Traducido por Google) Muy buen servicio de entrega, muchas opciones y promociones baratas (Original) Sehr gute lieferservice viel auswahl und preiswerte aktionen

(Traducido por Google) Pizza fría, jamón crudo seco y masa dura. (Original) Pizza kalt, Rohschinken trocken und Teig zäh.

(Traducido por Google) Ordene a tiempo Calidad muy buena (muy caliente, fresca) Cantidad perfecta Bruto y muy bien reservado! El personal muy motivado! En cualquier momento otra vez! ¡El mejor servicio de entrega en Zurich y sus alrededores! (Original) Bestellung Pünktlich Qualität Sehr Gut (sehr Heiss, frisch) Quantität Perfekt Gross und sehr gut belegt! Personal top motiviert! Jederzeit wieder! 👍Best Lieferdienst in Zürich und Umgebung!

(Traducido por Google) Buena pizza (Original) Gute Pizza

(Traducido por Google) MAL SERVICIO AL CLIENTE. (Original) SCHLECHTESTER KUNDENDIENST.

(Traducido por Google) Él (Original) He

(Traducido por Google) Recogí. Pizza estaba lista a tiempo. El personal en el teléfono es muy amable. El personal en el sitio es muy amable. Pizza visualmente: muy bueno. Totalmente ocupado y tamaño superior. Sabor de pizza: muy, muy bueno. Feliz de nuevo. Estaba muy contento con esta rama. saludo (Original) Habe abgeholt.Pizza war pünktlich fertig. Personal am Telefon sehr freundlich. Personal vor Ort sehr freundlich. Pizza optisch: sehr gut. Reichlich belegt und Größe Top. Pizza Geschmack: sehr sehr gut. Gerne wieder. War sehr zufrieden mit dieser Filiale. Gruß

(Traducido por Google) Buena calidad real para el precio medio. súper (Original) Echt gute Qualität zum mittleren Preis. Super