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3,8

Basierend auf 3.121 Bewertungen gefunden auf 2 Websites

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Nº 663 unter 1011 unter Bern

Nº 16 von 18 Italienne unter Bern

KUNDEN KOMMENTIEREN IHRE..cafefondueseinpommessimplerisottotiramisuentrecotecremeunique
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StellungnahmenHinweisGoogle2.5454.1TripAdvisor5763.5

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Great restaurant in Bern at the Hülsenmätteli on the Aare. There is always enough parking space. Magnificent romantic outdoor area with the impressive rushing water of the Aare. I really like the inside too. The milk coffee and tea were very good. And also the service, attentive, courteous and very friendly. Thank you very much😊

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B. Friedli . 2024-03-25

WEITERE KOMMENTARE IN Google

We wanted to go out for dinner at 5:30 p.m. yesterday and were then directed to the bar tables, although various set tables were not reserved. We were probably not welcome with our two dogs (well behaved and quiet). Afterwards we skipped the food and left again. Will avoid the restaurant in the future.

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Aebischer Beat . 2024-03-14

WEITERE KOMMENTARE IN Google

The location and service here are great, but the food is just okay. I think that this is really a nice place to come for the atmosphere.

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Emily Meyer . 2024-03-12

WEITERE KOMMENTARE IN Google

Sunday brunch is highly recommended. a super pleasant atmosphere and the service to match.

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Diana PC . 2024-03-05

WEITERE KOMMENTARE IN Google

Good food, nice place, fair price, great service

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Firas Eljarbawi . 2024-03-03

WEITERE KOMMENTARE IN Google

Nice place near the water. Great service! I can recommend the flammkuchen.

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Jesse Linneman (JL) . 2024-02-26

WEITERE KOMMENTARE IN Google

Very nice restaurant on the banks of the are

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Chrys H . 2024-02-13

WEITERE KOMMENTARE IN Google

Lovely place in Bern that is probably even better in summertime. We went here for a business dinner with about 14 people. Service was a bit slow and the kitchen took about an hour to serve us the starters. It also took a while to get the orders in general. The staff is friendly but doesn't seem to understand English very well which made it a bit difficult to our guests. The food was tasty and nicely displayed. I especially enjoyed the wine. Luckily we had someone who knew about wines and ordered for us. He did ask the service about the local wines but they were not trained on this apparently. I really liked the interior.

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Truc Quynh Dang . 2024-02-08

WEITERE KOMMENTARE IN Google

Basically “ok”. But not enough for the price of CHF 55.00. Especially with the egg dishes... no omelettes, no poached eggs, no Eggs Benedict. Quality of hash browns and bacon was poor for the price, not a bit of crunch. Cheese selection.. We are in Switzerland with very good different types of cheese. But here again the average porridge with Tilsiter and Gruyère and other standard items. As I said, it would be good for 30.00, but a lot is missing for 55.00.

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Patrick . 2024-02-04

WEITERE KOMMENTARE IN Google

Great location. The fondue tent was very comfortable and the fondue was very tasty.

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Raphael Kuster . 2024-02-04

WEITERE KOMMENTARE IN Google

I recently had the pleasure of visiting the Fonduehütte Hülsenmätteli restaurant right on the Aare and my experience was entirely positive. The ambience of the cabin was extremely cozy and inviting, perfect for a relaxing evening with friends or family. We chose the meat platter and the fondue, and both dishes did not disappoint. The meat platter was plentiful and of excellent quality. The fondue was creamy and flavorful, just as it should be. The staff also deserve praise for their excellent service. They were attentive, friendly and made sure our needs were always met without being intrusive. Overall, my visit to the Hülsenmätteli fondue hut was a real pleasure. I can recommend this restaurant to anyone looking for delicious food in a charming atmosphere right on the Aare.

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Nang Lam . 2024-02-01

WEITERE KOMMENTARE IN Google

We eat here with my friends the serveur man Andre was very kind and nice but the lady was not professional she brought us all food together and we ask first plate start and after the rest but not speak well other language and how she served the prosecco was horrible and better not continue my comment

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monika rudá . 2024-01-29

WEITERE KOMMENTARE IN Google

Had an absolutely terrific time authentic freshly breaded, fish (fresh caught perch), and chips‼️ A great wine blend, fantastic, red, juicy, robust, thick, aromatic fruit forward with a very glossy smooth finish. Loved this whole experience.

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Don Turnbaugh . 2024-01-27

WEITERE KOMMENTARE IN Google

In itself a very nice restaurant but unfortunately the service and prices are simply inadequate for what is on offer. We ordered very fine cocktails, but the tarte flambée were dry and simply too expensive for 25.-. Ice cream ordered afterwards cost 4.00 per scoop. I asked for chocolate sauce and ended up having to pay 10.90 for a scoop of ice cream, sauce and cream because it would be a “coupe danmark”. I left over 50 francs for half a “snack meal”. A pity.

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Lele . 2024-01-27

WEITERE KOMMENTARE IN Google

beautiful location, friendly staff. Haven't eaten there yet, but will follow soon...

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Roland Wegmüller . 2024-01-22

WEITERE KOMMENTARE IN Google

I don’t recommend to go there if you don’t speak Swiss German. We made a reservation for Sunday Jan 14th at 21:00. we saw that there are possible reservation slots till 21:30 and that the restaurant is open till 23:00. we chose this restaurant because we hoped to spend a nice evening and have dessert and coffee after the meal. At 21:36 (as we were having the main course), the waiter comes to tell us that the kitchen is closed and we can no longer order dessert. We were surprised and explained that wasn’t our expectation since they close at 23:00. The manager explained that „ in Europe that’s how it happens and other details about their internal process at the restaurant. What I would have wished for : 1. the waiter could have warned us before the kitchen closes to order dessert (instead of telling us after the fact) 2. they were upfront about their variable closing time (they didn’t have other customers so decided to close) 3. the manager didn’t gaslight us that our evening was cut short because we didn’t understand how things work in Europe ( btw we are not tourists) We left the restaurant after 45mns. They did apologize and said we could have a coffee but at this point I was unhappy with the way the manager communicated. The waiter did his best to apologize. I hope the manager understands that people dine out because they want to have a nice evening and don’t want their evening cut short and be lectured about restaurant internal administration. 4. The manger refrain from making assumptions about wether the customers are from Europe or not as it sounded like a derogatory comment. I would suggest they just don’t open on Sunday.

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Noha Yao . 2024-01-15

WEITERE KOMMENTARE IN Google

Very pleasant atmosphere, friendly and courteous service, no long waiting times, stylishly furnished, beautiful location

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Hans Meier . 2024-01-13

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I'm here very rarely but I have to say I'm surprised every time, thank you very much

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Andrej Mladnanovic . 2024-01-08

WEITERE KOMMENTARE IN Google

It was a wonderful experience, With a great service.

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sybilleq schroeder . 2024-01-05

WEITERE KOMMENTARE IN Google

We missed out on the view of the Aare River but still had a most enjoyable lunch at the Terrasse. Service was friendly and efficient and the food was very good with generous servings.

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Stephen Johnston . 2024-01-04

WEITERE KOMMENTARE IN Google

Place is absolutely gorgeous, but need to rate 3 because coffee (cappuccino) is awful! Place like this should invest in proper coffee machine and quality coffee beans.

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Amy Muss . 2024-01-02

WEITERE KOMMENTARE IN Google

On the banks of the River, with an incredible view from below towards the city and the bridge Super recommended

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Memo Fix . 2023-12-26

WEITERE KOMMENTARE IN Google

We had fondue here. The fondue was very tasty! However, it bothered me a little that the bread wasn't sliced.

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A Sanga . 2023-12-15

WEITERE KOMMENTARE IN Google

Very friendly staff. Large selection of different dishes. Worth a visit!

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Nathalie Lehner . 2023-12-03

WEITERE KOMMENTARE IN Google

Who can get past the location? Amazing!!

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Darrell Wade . 2023-12-01

WEITERE KOMMENTARE IN Google

Excellent food, fresh ingredients, modernly prepared. The service was very friendly and attentive, and the atmosphere right on the Aare is great anyway. Gladly again...

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Philippe Brügger . 2023-11-27

WEITERE KOMMENTARE IN Google

Cornfed Chicken Breast was amazing!

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Swapnil Marathe . 2023-11-24

WEITERE KOMMENTARE IN Google

A place that is simply incredible, great service and it was excellent.... A place to try

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Stéphane Meier . 2023-11-21

WEITERE KOMMENTARE IN Google

We were in the fondue hut. The place is full of charm and very nicely decorated. The servers were all very charming and accommodating. We don't speak German, but they got by with a little English and French 🥰 The fondue was excellent

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Amandine Clément . 2023-11-16

WEITERE KOMMENTARE IN Google

We visited the fondue hut. Since I had already had fondue the day before, I ordered a Nüssli salad as a starter and the pumpkin soup as the main course. Everyone else who was there ordered fondue. The salad was ok but not great. The soup was kindly served at the same time as the fondue. The soup was very bland and extremely runny. Seasoning with salt and pepper didn't help much. The coffee was lukewarm. Conclusion: Expensive prices, food OK but not recommended, ambience TOP.

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Stefanie Rohrbach . 2023-11-05

WEITERE KOMMENTARE IN Google

Regarding the menu, as in all of Switzerland, it is absolutely not clear what it will be and what size it will be 🤦, but it was delicious))) the waitress allowed herself to say a lot of unnecessary things and things that were not asked. The other 2 waiters are great. Because We were a Company, so we partially paid in cash and 2 times with different credit cards (and this was in one check), great idea!!! The atmosphere is great! A very beautiful establishment, quiet and peaceful! I recommend to everyone. I'll come again

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Валерия Климентьева . 2023-10-22

WEITERE KOMMENTARE IN Google

Nice brunch restaurant in a unique location directly on the Aare. It's particularly nice to visit in summer because you can sit on the terrace. Classic brunch with a large selection of bread specialties, cheese, meat and fruits. The highlight is certainly the whole salmon, which is offered at the buffet. The desserts are practically presented in glasses, which makes the buffet very clean (no independent scooping and spilling). After brunch, the Aare invites you to take a digestive walk. No matter whether you're heading towards Dählhölzli, Marzili or Bärengraben: the Wechselmätteli is the perfect starting point to enjoy the rest of your Sunday in Bern.

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Anita Jakob . 2023-10-22

WEITERE KOMMENTARE IN Google

Very fine food, very courteous, nice staff. Price-performance is right!

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Urs Stalder . 2023-10-15

WEITERE KOMMENTARE IN Google

We liked it a lot. The food was very tasty and beautifully prepared. Large wine list. The service was friendly and accommodating. It is a bit noisy on the terrace due to the Aare

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Micha Kernen . 2023-10-15

WEITERE KOMMENTARE IN Google

Food was good, not amazing but good. The atmosphere is great as you’re right on the river. Price is definitely on the higher side but that’s usually the case in Switzerland. I’d recommend checking it out, for the vibe alone it’s awesome.

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Sean Dalton . 2023-10-10

WEITERE KOMMENTARE IN Google

View was great, service was adequate, food was... not bad.. but not close to worth the price.

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Zachary Elliott . 2023-10-07

WEITERE KOMMENTARE IN Google

BRUNCH: From Birchermüesli to dessert, everything a brunch should contain is included. Nice staff and really recommended.

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K . 2023-10-06

WEITERE KOMMENTARE IN Google

We went there for dinner with my friends. It was a place I have always visited and loved, but the last incident we had was a bad experience. Since I hadn't finished the fish and chips I ordered, I asked to have them taken away and packaged, but I was shocked when the waitress placed the package on our table and asked us to package it. I have never experienced anything like this, I have been there many times and there is such unprofessional service nowhere in the world. Ps; the waitress was so rude

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Snszh34 . 2023-10-06

WEITERE KOMMENTARE IN Google

It's like a vacation here 👍. Food delicious. Big portion!!!

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Adventuregirl! . 2023-10-03

WEITERE KOMMENTARE IN Google

Since nothing was eaten, no judgment.

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Rolf Seiler . 2023-10-01

WEITERE KOMMENTARE IN Google

Aperitif with a spontaneous decision to dine early. Great ambience in the self-service and also served area of ​​the terrace directly above the Aare. The lounge character in the front part invites you to linger and enjoy. With a view of water, nature, the old town, the Federal Palace and the cathedral, a wonderful place to experience the Bernese lifestyle. Very friendly service, rather high prices. Mixed visitor groups

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Marcel “Selä” Gloor . 2023-09-29

WEITERE KOMMENTARE IN Google

For a breath of fresh air. Extra.

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Christian . 2023-09-26

WEITERE KOMMENTARE IN Google

Very pleasant service. The lunch menu came quickly and was rich with soup and salad. We enjoyed it and the location is great.

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Richard W. Schweizer . 2023-09-24

WEITERE KOMMENTARE IN Google

It was a lot of fun there and we had a great time and the atmosphere was great and we danced last year with you.

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ענת שמיר . 2023-09-23

WEITERE KOMMENTARE IN Google

Good food, great staff, great ambience

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Martin Stadler . 2023-09-20

WEITERE KOMMENTARE IN Google

Terrace restaurant in the middle of the river. It has a very nice wooden terrace to relax and enjoy the views. Drink the house's homemade tea, very good.

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La Brownie . 2023-09-17

WEITERE KOMMENTARE IN Google

Beautiful view good food great hospitality

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Uma Tiwari . 2023-09-16

WEITERE KOMMENTARE IN Google

Great location on the Aare. Generous brunch buffet in a good atmosphere. The lunch also tastes excellent. Good, friendly service.

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Walter Schärer . 2023-09-16

WEITERE KOMMENTARE IN Google

A stunning cozy place with the sound of water and a view of the Aare threshold. I recommend ice cream with Baileys or limoncello

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Ольга Руденко . 2023-09-15

WEITERE KOMMENTARE IN Google

Is near a "mini Niagara" which makes terrasse scenery unique in Bern

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Vali Jafarov . 2023-09-15

WEITERE KOMMENTARE IN Google

Beautiful place. Love the sound & view of water. There are 2 sections: a small section with a limited menu, has its own designated area. The other section is with bigger menu variety. Salmon & cucumber dish is a must try. Other than that dish, food was ordinary.

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Artificially Sweet . 2023-09-14

WEITERE KOMMENTARE IN Google

The terrace is magnificent with a breathtaking view of the river. The staff is warm and welcoming, and the food is delicious. I really enjoyed my experience there and would highly recommend it to anyone looking for a relaxing waterfront vibe day or night.

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Bastien Vaucher . 2023-09-14

WEITERE KOMMENTARE IN Google

Great location in Bern - recommended. Not exactly cheap, parking is sometimes difficult. If you don't like the sound of rushing water, you should avoid the place, it can be quite loud with the locks next to it (outside)

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Chris Zingg . 2023-09-14

WEITERE KOMMENTARE IN Google

After repeatedly alerting you to spiders in the restaurant, you even get them on your jacket for free.

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Hadzic Edo . 2023-09-11

WEITERE KOMMENTARE IN Google

Worst restaurant in all of Switzerland, very unfriendly manager + service from Martin was bottom drawer

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arlinda behrami . 2023-09-10

WEITERE KOMMENTARE IN Google

I loved the place for its magical location ♥️ food was good too and service too!

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Giggy . 2023-09-09

WEITERE KOMMENTARE IN Google

It's a restaurant I go to again and again. The last time we were there last week we ordered coffee and dessert and the waiter was not polite. His service was not good. He didn't bring napkins with the order, we asked for them.

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Serdar Cüneyt Akyüz . 2023-09-07

WEITERE KOMMENTARE IN Google

Friendly, unique place, delicious food.

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Müller Michael . 2023-09-07

WEITERE KOMMENTARE IN Google

The food is very delicious. The atmosphere around the shop has a river flowing through it. Excellent service staff

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Atthajak Nadthanicha . 2023-09-04

WEITERE KOMMENTARE IN Google

a wonderful place, fine food and afterwards I slept well like I rarely did.

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Xaver Tschannen . 2023-09-03

WEITERE KOMMENTARE IN Google

The place is very beautiful but the food is really not great and expensive for the quality.

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Julien . 2023-09-02

WEITERE KOMMENTARE IN Google

Very beautiful setting but not great food (I don't recommend the salmon tartare even if they recommend it on the menu) Please note: they do not sell brands of drinks such as Coca Cola, Ice Tea etc. but only house drinks. Prices of the dishes are quite expensive so I don't necessarily find good value for money Most : The place is very beautiful The service is pleasant The service is fast The lessers : The tartare was served with very melted butter The noise (near a mini waterfall so depending on where you sit noisy) Average food quality

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DK KD . 2023-09-02

WEITERE KOMMENTARE IN Google

Amazing setting at river level in central Bern, excellent fine dining at very affordable prices. Service as expected in CH 😉

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Daniel Mitchell . 2023-08-31

WEITERE KOMMENTARE IN Google

Lovely Ambiente and dining. And I understand, a wonderful place people like to come to dance, too.

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Alice Oehninger . 2023-08-28

WEITERE KOMMENTARE IN Google

Beautiful ambience, the food was fantastic and the service was great. We'd love to come back.

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Daniela.F. . 2023-08-26

WEITERE KOMMENTARE IN Google

On the Aare with a great view of Münster and the Federal Palace. The service was very attentive and the food was delicious!

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Beatrice Spaggiari . 2023-08-26

WEITERE KOMMENTARE IN Google

Wonderful atmosphere on the beautiful terrace with the sound of the roaring Aare. Fine food and friendly staff.

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Mijanou Scheibli . 2023-08-24

WEITERE KOMMENTARE IN Google

Nice place, at the water's edge, terrace in the middle of a heatwave to absolutely avoid!! It's a sauna under this extended roof, you don't feel the freshness of the water. No welcome, no service, after waiting a while, we decided to leave without consuming anything!

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Tessa . 2023-08-24

WEITERE KOMMENTARE IN Google

A great restaurant in a prime location directly on the Aare. Brunch costs CHF 55.00 per person and is all inclusive. Good quality, fantastic views and a must when staying in Bern.

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Natalie Brenner . 2023-08-23

WEITERE KOMMENTARE IN Google

WoW WoW WoW! The surroundings are beautiful - the garden gastronomy was lovingly designed. The people in service were very friendly and accommodating. The small meals and drinks were very good value for money. Thank you very much! see you soon; Greetings André Wüthrich

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Andre Wüthrich . 2023-08-22

WEITERE KOMMENTARE IN Google

We were seated but not served. The staff ignored usm after 15 minutes after that. we decided to leave.

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Milan Matějka . 2023-08-20

WEITERE KOMMENTARE IN Google

The two of us had breakfast there. This place really thrives on its location. Surrounded by water and the beautiful city of Bern -> simply fantastic. The portion was quite small, but tasted good. The menu also offers a good selection of breakfast options. Let's get to the service. This morning the terrace wasn't particularly busy (about 6 tables with 2 people each). There was a service person responsible for all guests. Meanwhile, three other service staff were calmly setting the remaining tables on the terrace for lunch. The coffee for breakfast came promptly and was already empty when the breakfast was brought to me a little late. Unfortunately, the service staff didn't notice that the cups were empty and moved on straight away. Even when we wanted to order more coffee and water, the waitress gave the impression that she was on the run. The service staff often walked past without noticing that the cups and plates at the table had been empty for a while. Unfortunately, the price/performance ratio was not right for us at all!

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Frédéric M . 2023-08-18

WEITERE KOMMENTARE IN Google

This place is surely worth a visit for it's location. Terrace view, since it is in a central location on the Aare river is absolutely breathtaking. Service was ok, Flammkuchen was good, Shrimp soup was delicious, calamari rings were ok. Portions were unfortunately small. Would however return to the place. Probably the most picturesque restaurant in town. Two course meal for two, including drinks, would set you back around 100 Francs. Parking options nearby.

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Horatiu Popescu . 2023-08-15

WEITERE KOMMENTARE IN Google

The service is excellent, the atmosphere is excellent, the food is not expensive, but it is by the river

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احمد وردي العنزي . 2023-08-11

WEITERE KOMMENTARE IN Google

The set lunch was very reasonable as it’s served with salad, soup, main, and watermelon. The pricing was around €110 for three people, very good for swiss standards. The view was beautiful too.

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Wai . 2023-08-10

WEITERE KOMMENTARE IN Google

Before the Patent Ochsner concert on August 8th, 2023, we went to dinner at Schwanzenmätteli on the terrace. - The ambience on the Aare is simply great. - The welcome was friendly and well placed - The service cannot be topped in terms of friendliness and attentiveness - The food was a real culinary delight The service staff worked hand in hand and created a great atmosphere with their friendly and upbeat mood. ❤️ Thank you very much for this great evening. We will come back 😃

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Kate McMahon . 2023-08-10

WEITERE KOMMENTARE IN Google

Amazing view over the splashing water! Touristic place with lots of people coming and going. Very nice and cozy.

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Dejan Janošević . 2023-08-07

WEITERE KOMMENTARE IN Google

Super nice place, the potatoes were amazing.

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Bruno Dante . 2023-08-04

WEITERE KOMMENTARE IN Google

The surroundings are extraordinary. One can enjoy the scenery and eat high quality food/drink a glass of wine. Some of the staff seemed a bit grumpy/uneager to be welcoming, but everybody can have bad days. A place to come back definitely!

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Calin Timbus . 2023-08-03

WEITERE KOMMENTARE IN Google

nice place delicious meal good service Thank you, gladly again!

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Eveline Bahou . 2023-08-03

WEITERE KOMMENTARE IN Google

Beautiful location on the Aare, fine food, good wine, what more could you want?

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jack bo . 2023-08-02

WEITERE KOMMENTARE IN Google

Nice Ambiente. Food is ok. Service needs improvement. Price is on the high end.

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David Dimitri . 2023-08-01

WEITERE KOMMENTARE IN Google

It's a lovely place to hang out with friends while enjoying the beautiful Aare River.

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Wiwi Corminboeuf . 2023-07-31

WEITERE KOMMENTARE IN Google

Great service. Really nice and friendly staff. Great food. Fast served.

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Simon Vetterli . 2023-07-31

WEITERE KOMMENTARE IN Google

We were served very friendly and courteously. The dishes were beautifully prepared and tasted very good. A good selection including vegetarian dishes. The ambience is of course unique.

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Heidi Stamm . 2023-07-28

WEITERE KOMMENTARE IN Google

Stopped in to get out of the rain and had some fantastic dessert and coffee.

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John Barton . 2023-07-28

WEITERE KOMMENTARE IN Google

I highly recommend visiting this place and enjoying the atmosphere ❤️

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Anna Ilchuk . 2023-07-26

WEITERE KOMMENTARE IN Google

Everything about this place is 5/5!!! The food is amazing, the service is immaculate, and the view of the river and the city is just to die for! Bonus tip: get some pommes, cut them into small pieces, feed the birds and watch the magic happen ✨️ 😉

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V M . 2023-07-25

WEITERE KOMMENTARE IN Google

Nice location. Delicious food. Rather upscale and upper price range. Beautiful location directly on the Aare! Fine desserts!

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Noe I . 2023-07-23

WEITERE KOMMENTARE IN Google

We had breakfast there. You can choose between four different styles. From freshly squeezed orange juice to fried eggs, grain bread, jam, cipolata and bacon, everything was there. The staff is friendly and attentive. The location is a dream for locals or tourists. Sitting directly on the Aare with a view of the cathedral is wonderful and feels like you are in an oasis. Fantastic, we'll be back!

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Pia Mühlemann . 2023-07-22

WEITERE KOMMENTARE IN Google

Just drinking, the view of the Aare was unique

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ellen baumgartner . 2023-07-18

WEITERE KOMMENTARE IN Google

Everything about this restaurant was delightful! Went with a large group of college students and they staff was wonderful to work with. Hope to return!

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Adrianne Denenberg . 2023-07-15

WEITERE KOMMENTARE IN Google

Always nice to eat on the Aare. Also suitable for wheelchair users

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Dr Ueli . 2023-07-14

WEITERE KOMMENTARE IN Google

I enjoyed a lot sitting outside with a view to the river. Such a pacific place. Food was also very tasteful and the cocktails.

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Kristina de Khar . 2023-07-11

WEITERE KOMMENTARE IN Google

Brilliant view and friendly staff. Unfortunately, the food wasn't quite as high-quality, the salad and tarte flambée were tasty but a bit oily

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Lukas B. . 2023-07-10

WEITERE KOMMENTARE IN Google

Love being close to the water. Just as dreamy in the evening as it is during the day…holiday feeling at home

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Eva Schneider . 2023-07-10

WEITERE KOMMENTARE IN Google

Nice location, nice, modern restaurant. Limited offering of food.

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Fritz Kirchhofer . 2023-07-07

WEITERE KOMMENTARE IN Google

A wonderful place! Daily tip “Limoncello spritz” is great and recommended! It was a bit annoying that the tables weren't cleared (and attracted birds) And... a small recommendation to the house: with the rather expensive drinks (self-service!), a glass of nuts or chips as a gift would be nice and appropriate 😉 We'll be back and let us be surprised! R. Imhof

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Rita Imhof . 2023-07-06

WEITERE KOMMENTARE IN Google

service is the worst First, I entered through a door other than the main door. Gestures me to go towards the main door. I wondered if there would be someone to guide me there, but even though I waited, they didn't respond at all. Is it racism or something? I just felt bad so I went to another restaurant. I think the basis of a restaurant is service, but this place gives the worst experience.

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kikori kiki . 2023-07-05

WEITERE KOMMENTARE IN Google

Loved the location, views and food of this restaurant which is located on Aare river in Bern, overlooking the river, old town, and water rapids. We had the salmon tartare, vegi burger, corn fed chicken and some refreshments/drinks. The food was surprisingly good, because you typically expect these kind of places to be big on views but not so much on food, but it was delicious. The service was great. They had ample free parking at the back of the restaurant and the views were just amazing! Highly recommended for special occasions or in general if looking for fascinating views.

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Aish Goyal . 2023-07-04

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Italienne
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Update March 17, 2024: After I found out the central contact address for complaints through this review and wrote again in writing, I received feedback from quality management. They apologized to me over the phone and confirmed in writing that they would strongly train the branch's employees. Additionally, I was refunded the amount of my entire order. There is still no statement from the local branch management. I also find it unacceptable that not all contact addresses for complaints are published by the branch (but sometimes via Google Reviews). Original: On January 3, 2024, I bit on a pit (probably an apricot) in the penultimate piece of my Porcini Pizza (order no. 06-24-012-71). This is absolutely unacceptable. I took a photo and reported the incident on site and to an internal Dieci email address. I was promised a voucher, but I have no interest in ordering from Dieci again. If Dieci were sorry and serious about apologizing, they would offer a refund and not a voucher.

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4,1

423 Stellungnahmen

location-iconKochergasse 1
Italienne
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It is definitely not a restaurant I would recommend, neither for the food nor for the service. Rude staff and bad food. The porcini pasta was inedible and the pizza was not cooked enough. Let's say that I believe that the position is the only thing that allows him to have customers. Antwort: we have no problems and a Teller should not be heard and war also wanted to the Kellner ausgeräumt hat.

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4,2

241 Stellungnahmen

location-iconGiacomettistrasse 15
Italienne
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We were there with the company. Great ambience and fast service

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4,2

589 Stellungnahmen

location-iconPapiermühlestrasse 71
Italienne
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Food was great and served very quickly even though we were a group of 7 people. The ambience was great for YB fans, good for sports freaks, well for everyone else :D Service was organized and friendly, but not very attentive. You forgot to take some drink orders because you were “distracted”.