Based on 145 opinions
Based on 145 opinions
Opinions
My favorite Starbucks in Geneva. The whole team is adorable, smiling and efficient. This is the best chai latte in my opinion. It’s a place that feels good!
Nancy P. . 2024-03-26
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Coffees way too expensive and honestly, too sweet! The snacks are very good though.
M “Ltnkng” Sc . 2024-03-20
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The weakest cappuccino I have ever tasted, like drinking hot milk😳
Susanne Mattsson . 2024-03-13
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Honestly, the chain has never driven me crazy, I don't find any attraction in it, from any point of view, taste, prices or variety; But I repeat, it's still my humble opinion. I prefer a good cappuccino in a boulangerie with something fresh to satisfy and tease my palate.
antonio melfi . 2024-03-05
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Pleasant place! The welcome is friendly
Ranya Dalhoumi . 2024-01-10
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Nice place, just saturated with everyone who went, but when you get your turn, everything goes well. Sometimes there is a need for a little more staff for cleaning and customer service. But all good. Thank you Starbucks
Rafael Vasquez . 2024-01-06
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By far the best Starbucks in Geneva! The staff is very pleasant and smiling, the drinks are always made very well and quickly and the chairs are very comfortable. Only small problem: the tables are not always clean, but just report it to one of the baristas and your table will be quickly cleaned. Thanks to the whole team !
Lydia W . 2023-12-22
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It is Friday, November 18. We arrived in front of the Starbucks at 8:30 p.m. it was closed early!! Unacceptable, there's no point in setting schedules if you don't respect them.
Rozafa lohaj . 2023-11-18
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Early opening than usual for your morning latte
Gerald Muriel (Temiatwork) . 2023-11-10
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Great place to chill out or work for a bit with a perfect coffee and some bites, wifi available and the staff is friendly, most of them can speak English and some of them Spanish or maybe more languages. Hope you enjoy the place. If you are living here, use the Starbucks app to get free coffee for points and some gifts on special occasions!
John Arisaca . 2023-10-03
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Always a nice place to go and drink a coffee !
Lem Azay (hisokaeya) . 2023-09-14
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Always delicious and good environment. My only complaint is the high prices, but this is Starbucks standards and i don't think they ever going to take the price down.
Shir Brill . 2023-09-13
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Very quiet place for a cappuccino break - cinnamon roll 😉. Very friendly and professional staff who take care of the customers (especially with a stroller which was min xas). I highly recommend this Starbucks
Claire Massip . 2023-09-05
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Visiting Starbucks in Geneva was a delightful experience. From the moment I walked in, I was greeted with a warm and inviting atmosphere. The staff (especially Dylan) were incredibly friendly and attentive, making me feel right at home. The coffee was expertly brewed and had a rich, bold flavor that satisfied my caffeine craving. The menu offered a variety of options to cater to different preferences, and the pastries were a perfect accompaniment to my drink. What stood out most was the attention to detail in the decor – the cozy seating, soft lighting, and tasteful art created a comfortable environment for both work and relaxation. The staff's genuine enthusiasm for coffee and customer satisfaction added a personal touch that made the experience memorable. If you're in Geneva and looking for a coffee shop that combines great coffee, a welcoming ambiance, and exceptional service, Starbucks is definitely worth a visit.
Kiko Olaño . 2023-08-13
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I went to buy coffee today and this tattooed guy has no respect for the customers, I had to wait until he finished talking nonsense with his colleagues and then he made me coffee, I think you should be more careful in hiring staff 👎🏻👎🏻👎🏻👎🏻👎🏻
Andreea Dumi . 2023-08-10
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Good coffee as for Starbucks. The dessert was great as well.
Olenka Olenka . 2023-08-04
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i highly recommend caramel latte macchiato
Serge Dahdouh . 2023-07-24
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The place is ok. However I don’t get why they don’t turn on the air conditioner with the wave of heat we are suffering these days…. Probably the first Starbucks I got into without this service… the rest as usual.
H W . 2023-07-11
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The staff are always lovely and efficient and the room is very pleasant and ideal for working (many sockets + lots of space + music not too loud).
Sarah Troeder . 2023-06-28
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Good place different choices of drinks or pastry
Team Gaming . 2023-06-08
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It was nice that the space was spacious. The staff is friendly and drinks come out quickly.
Chloe Kim . 2023-06-02
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I recently visited Starbucks Plainpalais and was extremely disappointed with the service I received from Santiago. Right from the start, there was a mix-up with my order, where I asked for a cookie and a Strawberry frappuccino. Unfortunately, Santiago misunderstood me and continued to insist that I ordered two smoothies, when I just wanted a frappuccino. Instead of showing understanding and resolving the problem, Santiago displayed an annoyed behavior and started blaming me for the confusion. I clearly explained to him that there had been an error on his part and that I wanted to correct the order, but he did not show professionalism... I do not recommend this seller. Sincerely! (ps: I don't often comment, but on this occasion I feel obliged.)
Elis Begovic . 2023-05-22
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Still very good, but the service leaves something to be desired depending on the team present that day. My order forgotten. We point out to them but they continue to make the other orders placed after mine, and take the opportunity to laugh among themselves and make me wait again for a simple caramel frapuccino
emma comte . 2023-05-06
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Ordered a caramel frappucino, the worst I have ever tasted in my life. Review your dosages. There was absolutely no flavor. At this price it is unacceptable.
Ana F . 2023-04-30
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Very friendly, accommodating and competent employees
Marc Chweich . 2023-04-22
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It was the first time. Good experience. Black point, coffee quite expensive
Régis Cortat . 2023-02-17
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Starbucks great coffee in the center of town. Quite a student population with the university nearby but fast, efficient service and helpful and smiling staff. It feels good and we're going back.
Didier Cavasino . 2023-02-13
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Great, I recommend, pleasant and smiling staff. The premises are clean and bright.
Fadimé . 2023-02-08
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I put one star because you can't put less. Servers in the west, too focused on chatting and being on the phone. We ask for drinks to be consumed on site, we are just given the drinks, not even trays or spoons and what's more, they have the wrong tea bag....No professionalism and no friendliness.
Paul Todeschini . 2023-02-03
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Be careful, we ask for 1 chocolate almond and a normal cappuccino and we receive 1 hot chocolate milk and an almond cappu and we throw both away and we lost 15 balls because it was when we arrived at the office that we left. notices. Check everything. Repeat everything. And check again...
KTG ktie . 2023-01-27
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In freezing weather we discovered this American channel. The welcome was most warm. We were looking for our route and we were given information. We took the opportunity to have two long coffees there. We fell to the ground when we saw the note! 5.20 FCH. By coffee. THE PRICE is ASTRONOMICAL When we paid, we thought we would enjoy a coffee caviar. But what can I say, it's a low-end coffee with an unpleasant aftertaste. One of the worst I've drunk! Certainly a robusta bought at a discount by the chain. The sellers don't even know the difference between an Arabica coffee and a Robusta! Enough to ask questions about the general culture of young people these days. We're talking about mild coffee and strong coffee! Something to laugh about. We saw the packaging of the coffee, apparently no difference between the coffees offered. t. Otherwise to put your eyes on it. In short, the coffee is sorry to say frankly "disgusting" I do not recommend this chain at all. For the same price in a bistro in Annemasse we had 3 hot chocolates with sugar and speculoos! As for the pastries, I haven’t tasted them, it’s true. Portions are reduced and you will pay double the normal price. In summary, a monumental scam that I have rarely seen before! TO FLEE ! Otherwise to ask for directions.
CORENTIN SIMON . 2023-01-22
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Best cheesecake in Geneva. This Starbucks is always busy. Even sitting outside here is not very relaxing due to its location next to a busy road but as it's close to the park you can enjoy your coffee in a more relaxing location at Parc des Bastions.
Chloe Smith . 2022-12-24
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Coffee was really bad. Hopefully a one-off miss, but for 6 euros per cup not really something to be happy about.
Loek Scheepers . 2022-12-19
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Super cool, great location for students and other people. Close to amenities Warm environment 👍
Amavi Séraphine LANTIBLÉ . 2022-11-24
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1st and last time in this one! I order croissants which I suppose must have been in the oven, instead of telling me no or making me wait 5 to 10 minutes they gave me frozen croissants inside, so I will tell them, they collect my 2 plates and come back later with the same overcooked croissants this time...
Marie Boubou . 2022-11-01
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Expensive as ever, the service is nice and the place is just like any other Starbucks.
Pedro Bessa . 2022-10-30
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Very popular due to the "NAME" exorbitant price, however, the ice cream coffees are delicious.
Fatou yougbare . 2022-10-21
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Very well served, friendly staff, I just don't give 5 stars because my coffee was lukewarm 🤷🏻♂️ but otherwise great!
Anthony NEy . 2022-09-25
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Very unpleasant service, we asked a few questions because we never come, we were told several times “what do you want” and then “I have a few people”, making us understand that there is no time to ask any questions. Scandalous for a company of this magnitude in my opinion.
camille wernli . 2022-09-18
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Rude hostesses Rue du Conseil-General, 11
Simone Abergel . 2022-09-06
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The person (female / short / dark hair) is so unpleasant, so impolite. She made customers feel very uncomfortable and unwelcome. She was literally yelling at me when taking my order, then proceeded to literally threw my pastry across the counter. After that I watched her yelling at another client who doesnt speak French “NAME! NAME!!!!”. No please, absolutely no manners. I won’t be going back if she is behind the counter. Get some training on customer service. This ruined my morning mood.
ABC DEF . 2022-09-02
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Terrible wifi. Was unable to sync my photos (a 100 or so) to google in 2 hours. It kept disconnecting.
Tadas Karpavičius . 2022-08-21
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Right next to the Plainpalais station, and that's the best thing about the place. The place was not too crowded, and yet the coffee was without taste. Ordered iced latte and basically, drank water with ice. Weird employees, they ask for your name, but it is not written anywhere on the cup or the sleeve. Tall iced latte 6.20 CHF. Would recommend drinking coffee at some other local place instead.
Flet . 2022-06-27
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My order was good. We even had extra capsules. Slight additional wait because they made a mistake in the order.
Alyssa . 2022-05-31
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A classic Starbucks. A good place to work.
Jonathan Meyer . 2022-05-08
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Always well served by the barristas, it makes up for the price ;)
Anthony Yao . 2022-05-03
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Always very appreciable. Very attentive servers. THANKS
Eliane Burnier . 2022-05-02
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Awesome place for a nice evening time .
dipin george . 2022-04-03
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A good location to spend time while you are waiting… Free WiFi, comfortable place, a bit pricey. Starbucks, Geneva, Switzerland.
Mahir Lezan . 2022-04-02
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To begin with, Starbucks are Starbucks... I mean for the price that was a bit high, for those that don't visit often this company. The Standard of their Coffee quality is what I like most!!! They provide a good coffee taste and combined with a good company (friends, colleagues, wife, husband etc.) makes it perfect. !! Another plus for the Starbucks is the free internet they provide, thus the fact that many people go there to enjoy their coffee and at the same time sometimes work.. Lastly but not least, the service people are always in a good mood and that's something that I like seeing as a customer, knowing that these people like what they do and their time is also spent at minimum, enjoyable. Summing up 5/5 ⭐ from me for Starbucks for their Coffee quality, for their environment and cleanliness and of course for the people that make your coffee and most of the times your mood as well 😎
Thodoris Bandelis . 2022-03-04
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Very nice Starbucks and service! :)
Ana . 2022-02-17
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Very well maintained, pleasant staff and very professional manager
Perrin jean-baptiste . 2022-01-19
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Thank you Macha for her good humor and her top advice 😁
CHEZ BAXTEER . 2022-01-19
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Friendly welcome but above all, Mâcha makes the best Almond Milk Chai Latte. I recommend ++
Jessica CLAUSE . 2022-01-19
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Very like a cafe as usual, seats inside very comfortable
kiYo Onimeno . 2022-01-04
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Blueberry muffons are smaller each time I vosit
Maciek Slupinski . 2021-12-04
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2 times out of 3 they made a mistake on my order :/ not very serious
Fatima Belkhodja . 2021-11-21
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Ventured into one of the Geneva Starbucks....I confirm it's just not my place. Didn't think much of their regular (and quite bitter) coffee, nor was I impressed with the (yes appetizing looking) apple tart.... Sorry !
Ursula El-Sanie . 2021-11-05
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Nice but the names of cakes noted on the application apparently do not correspond to what is noted in Starbucks. There are often a lot of people so wait outside.
Lymeria . 2021-10-26
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The opening hours do not conform to what is indicated on the internet. Don't go out early in the morning, at the risk of finding yourself in front of a closed sign...
Sabrina P. . 2021-10-24
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Quality of everything is very good like usual but the prices are still way way to high.
John Doe . 2021-10-15
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What a lovely Starbucks, I'm in Geneva on hols don't speak much French and a lovely guy working in Starbucks helped me out in excellent English he couldn't do enough to help, deserves employee of the year.
Laura Sheridan . 2021-10-11
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Starbucks is one of my favorite franchises, unfortunately the one in Plainpalais has terrible staff. They are arrogant, put pressure on customers to ship the order and they don't know the drinks menu properly. If possible, I try to go to a different Starbucks.
Hervé T. . 2021-09-12
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Excellent location and the staff very friendly
Kendra Lamont . 2021-08-22
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Adorable staff! My favorite Starbucks in Geneva 😎
Manon Martin . 2021-08-20
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I love Starbucks coffee so much. My opinion is therefore biased by my love of their products.. :)
Lilian . 2021-04-30
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good customer service, il y a des cafés, des salades, des sandwiches, des sandwiches, des pâtisseries, ... très complet en effet et il a une terrasse très agréable et comfortable good customer service, it has coffees, salads, sandwiches, sandwiches, pastries,... very complete indeed and it has a very nice and comfortable terrace
consol lopez herrera . 2021-04-26
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Incredible Starbucks, when it's not the 2 incompetent guys who work there. Don't try to ask them anything, they won't listen to you. They talk among themselves. And when you manage to make yourself heard, they laugh at you.... Otherwise, the girls who work there are very professional
Sylla Kan . 2021-02-28
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While respecting the safety rules, I tasted a magnificent caramel cappuccino, it was super good with a magnificent sun, this is Sunday February 14
Eve Pozzoli . 2021-02-14
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Best Starbucks, top coffee, top team, I recommend 👍🏼
Alan Cadoux . 2020-12-06
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Friendly staff, clean toilet, good products
Isabella Racine . 2020-10-22
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excellent attention. everything is very good.. it has a terrace and a cozy atmosphere
Dulce De fuentes . 2020-10-21
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Unpleasant welcome. The young man who served me was very unpleasant in the way he spoke to me. When I pay this much, I expect decent service. Covid space not respected between table seats and furniture in poor condition.
Dominique Cretton . 2020-10-19
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Very dirty armchairs and tables, especially chairs and armchairs, which deserve a good cleaning. Dusty radiators. Very good service.
A E . 2020-10-12
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I went to Starbucks, but there wasn't much room but it was served very quickly
Reda Alatlassi (Xedroxy) . 2020-09-30
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Correct overall but avoid the waitress named Angelica who is as unfriendly as she is rude... Too bad that the basics of politeness are not mastered by this young woman because by her behavior she overshadows some of her colleagues who are very friendly and above all polite! Also review the choice of coffee.
Hasuko 86 . 2020-09-28
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Beautiful place with space but it's expensive
Killian Martinez . 2020-09-25
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Often the drinks are good at the beginning and there is only ice left for 2/3.
Vale . 2020-09-18
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The cheapest coffees in Geneva!
Olivier Gaudet-Blavignac . 2020-08-05
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The quality of the products is correct, but the price seems expensive for what it is, therefore average in terms of quality/price ratio. Regarding the premises, it has two disadvantages: firstly, it is not air-conditioned, which means that you feel the heat there in summer, and secondly, the acoustics are average, which means that it is difficult to hear each other due to discussions and other noises from other consumers.
Tano Barth . 2020-08-02
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A well-appointed terrace, spaced tables, a pleasant time.
Laurence Geneve . 2020-07-08
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It’s good in all cases the one I took mango tropic
Sophie SOG . 2020-06-30
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Nice terrace, not too noisy. Young ambience (close to universities)
Ro Conde . 2020-06-23
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This is an international chain whose specialty is coffee, but you can order ice cream and some cakes.
DANIEL ROCA L. (BLACK) . 2020-03-12
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Very good mocca but hygiene sometimes deplorable
Leina Merlyne . 2020-03-01
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Not a bad Starbucks in terms of location, interior design and service. But it felt like more I am in a coffee shop inside a university. It felt like a open library work space area. Not many seats left for enjoying a coffee because of the students working and occupying the place. The taste of the oat milk cappuccino was good and the waffle was heated and nice too. Place to recommend if you are close by.
Dr. Erkut Sögüt . 2020-02-26
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Quick and delicious frappuccino
Nadia Nour . 2020-02-22
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Je me suis déjà rendue plusieurs fois à ce Starbucks mais c'est la 2ème que je tombe sur "ce" serveur incroyable. 5h du matin, un sourire jusqu'aux oreilles, qq petits conseils, un service rapide et efficace, wouah ça fait plaisir et ça permet de bien commencer la journée. Tout simplement MERCI!
jane1185 . 2020-02-20
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Ekelhaftes altes Croissant. Jetzt muss ich mich bei McDonalds anstellen, da ich den Müll, für den ich bezahlt habe, nicht essen kann. Yuk. Ich dachte, Starbucks sei eine vertrauenswürdige internationale Marke?
K8615WQnickh . 2020-02-09
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It's spacious and comfortable, which is nice. Good location as it is in the middle of the city.
김's샐러리맨 코퍼레이션 . 2020-02-08
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Nice place to chill. Waiters r very nice and helpful.... I will start to attend more often...
Safui DOGBO . 2020-02-02
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Super Starbucks people are very warm very good team
Thomas Magnin . 2020-01-25
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Everyone knows these establishments around the world. No comments🥰
Анна Манштейн . 2020-01-09
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Standard starbucks shop in central city location. Has plenty of space at the ground floor and in basement. Staff was friendly and spoke in English, which is not always the case in Geneva. Prices are standard for Geneva, we got large pumpkin spice latte for almost 9 francs. It would be great to have seats upstairs to get a view of plainpalais.
Kuanysh Italmassov . 2019-12-25
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Delicious Christmas coffee! God this is divine!🥰❤
Aigerim & Co . 2019-12-24
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Excellent coffee and atmosphere
Irina Gumenyuk . 2019-12-20
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Starbucks is a model of success. I can only give 5 stars but, 7.80 for a tall is too much. So I give 3
Aaron Püspök . 2019-12-17
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Standard issue Starbucks, but very crowded (next to University, so packed with students working). Hard to find seating.
Emmanuel Mogenet . 2019-12-11
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Nice place to drink morning coffee
Florin Totalcă . 2019-11-29
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The staff is welcoming, but the place is too noisy and expensive...
Evelyne Kennedy . 2019-11-23
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