Subway in Frauenfeld

- Very very bad service. - Customers are not taken into account

Quality as well as service have room for improvement.

The new one does her job really well and is very nice! Keep it up!

Very friendly staff, everything is very fresh and clean. Not every subway is like that, but this subway sets a good example for me, and I always enjoy it.

I am taking the time to write the review to protect others from disappointment. Very unmotivated and unhygienic employees. (Smoking at the entrance and shortly afterwards they make the sandwiches - everything smells of smoke even though they have disposable gloves on). The filling of the rolls is also VERY LEAN (in contrast to other Subway locations!) It's not surprising that on a Friday evening no one is eating there except the staff (November 24th). I would NOT RECOMMEND the location in Frauenfeld with the current operator!

The employee was very unfriendly. Shows no interest in customers. Do everything without asking.

A bit disappointing compared to other subways (e.g. Wil). The waitress seemed pretty annoyed, she used very little cheese when filling the sandwich, but asked if I would like “extra cheese”. The cookies were also rather small and not fully baked in the middle.

Very friendly and lovely staff + delicious food.

Excellent Subway, Kevin is very nice and accommodating. All wishes will be catered for. He makes the best subs in Switzerland. It would be best if he were always there. He has everything under control, always ensures order, and even when there are a lot of customers, he has a very fast system so that no one has to wait long. You can only give 5 stars but Kevin deserves more. Always my pleasure. When it comes to cleanliness, when he's there it's super clean. In my opinion the cleanest subway I know.

Kevin was very patient and friendly, even though we ordered just before closing time on Sunday evening.

Kevin is one of the few employees who does a great job, he gives me good recommendations and the way he deals with customers is great, just keep it up👍

Kevin is always very upbeat, friendly and sociable. Such employees should be encouraged!

I would like to have Kevin's schedule so we can go whenever he is present! Great conversations and super friendly service from him. Always my pleasure! Greetings Nina and Kevin ;) PS: the only thing missing is the air conditioning :-D

Best subway in the region! Absolutely friendly staff who think for themselves and give good tips👍🏼

Very friendly and helpful service. Fresh and delicious food. Gladly again :)

Very friendly service and handling Employee: Kevin

Ana was so incredibly unfriendly and annoyed that after I asked for more salad and she reluctantly added 2 more pieces, she wanted to charge me very quickly. She didn't even ask me if I wanted more, even though I would have liked more cookies. Never again Subway at the Allmend Center.

A Serbian waitress was extremely rude because we ordered 15 minutes before closing time. And she refused to let my buddy defecate. 🤬🙄

Very friendly staff and the food was very good

I went to Frauenfeld for my son's sake, unfortunately the service was very unfriendly even though we were the only guests and the selection containers were partly empty, so you lose the desire to be a guest again. It seems to be a leadership problem here.

Subway is open until 10 p.m. and at 7:30 p.m. they only had a choice of bread and a cookie available.

Unfortunately the person was extremely slow & unfriendly. Requests were not responded to! Everything was empty (chicken, bacon, cucumbers, carrots! I would have liked to have had carrots, but there were no carrots. The filling quantity wasn't right like other Subways! The price was way too expensive for that! It's a real shame, I'll never go there again because I'm used to something different from other subways!

The vegetables looked like they had been sitting in the warmth for several hours. A lot of savings were made on the filling of the bread.

Nice bread and fresh staff, top👍🏿

2 stars for the dirty tables even after lunchtime when no more orders arrived and I had a hard time sitting at a dirty table because they were all already trashed. I also think that's a no go for the kind of poor employment conditions... then you wonder if a location doesn't generate sustainable sales to pay the rent...

Do not adhere to the official list of ingredients and charge unjustified surcharges... Wraps are prepared all over the world with 2 spoons of meat, and that's what it says on the selection menu, including in Frauenfeld. However, the waitress only fills in 1 piece of meat and charges CHF 2.50 for another spoon for the second one (then it becomes CHF 15.x instead of 12.x). Friendly hints and questions didn't help, the boss stayed in the back of the kitchen and gave instructions. The employees seemed afraid of the man in the kitchen and also had significant language problems. The branch is somehow always empty, I noticed that quite often. From today I know why. Customers simply cannot be taken for fools... Addendum after reaction from the owner: You can always tell something afterwards. I pointed to the wrap on the ad (it says the regular prices) and it said only 1 spoon, no discussion. Then I made 2 more attempts to clarify, no one was interested (it was said by the boss). Spruce up your restaurant, follow Subway's franchise rules, and treat your employees and customers better; Then maybe the customers will come too.

I like to eat Subway sandwiches when I can get them. I've been there 4 times now, usually shortly after or at midday and 3 times the products I wanted ran out. Last time I went to the other subway in Frauenfeld.

Disaster, too few staff, it takes so long to get there and so long to eat. It had almost no ingredients left and she doesn't have time to make fresh ones. We were very dissatisfied! they will never see us again. In Wil the best subway is only to be recommended, lots of choice and enough staff. I would close the subway in Frauenfeld!

The staff is absolutely overwhelmed, some of them don't know what kind of sandwich is on offer and what goes on it. They were very unfriendly and, above all, cheeky. When I asked for the receipt she had to get it out of the trash again and continued serving with the same gloves. Complaints to Subway directly are ignored.

The food was good and the saleswoman Ana was very friendly and helped me put together my sub with recommendations and tips.

Long waiting time. Service was overwhelmed. Buns limp. Potatoes limp and soft. Forgotten bacon and the price was wrong at the end. Not here anymore.

Unfortunately, the food and service left a lot to be desired. The absolute no-go for me was order/hygiene in the restaurant. Used rags over the chairs, a broom or dustpan in every corner. A pity.

Friendly, nice to have a reminder of home

Just a subway. They can't do anything about the poor service of the individual people.

Unsympathetic staff. Had vouchers with us, but were charged at full price. When we asked the supervisor about it, they said that vouchers cannot be returned and we were not offered anything in return until we raised it ourselves. Unfortunately, the quality of the food was also unsatisfactory.

The employee was alone. 4 customers are waiting. She did her best and I felt sorry for her. Also no air conditioning and at least 20 flies. 5 stars for the employees, 2 for the management.

The waitress (Ana) was unsure for me. I ordered a sub with chicken... with a side of peppers and pickles. She counted out the cucumbers. No more than 4 per supplement... that can't be possible, sorry.

Delicious, friendly staff. There is enough seating inside and outside.

Thank you Ana for your sandwich recommendation this lunchtime, as well as the very friendly advice, I'll be back tomorrow!

2 hours before closing, almost no ingredients left. Service was overwhelmed.

Surprisingly good sandwich tasty but 10 chf for half baguette! Friendly English speaking staff, pro go back

There were flies everywhere. I counted three large green flies in the meat preparation display alone, and there were a lot of them on the cookies too. When I pointed this out to the staff member, she simply shrugged along with the students and said that it was like that and she didn't know why there were always so many flies.

Clean, fast and the employee was very friendly

It's actually a normal subway. Has plenty of space to eat indoors and friendly, competent staff. Very cozy with large windows and lots of light. Unfortunately it's a bit difficult to reach by car, but it's even better with public transport because it's right next to the train station.

Went there after lunch today and wanted a veggie sub. The veggie patty's are now only half the size of half the bread but at the same price. We like to go to Subway often, but we left the bread and went to our neighbor Mehmet for a falafel. I think it's a disgrace for the same price.

Drinks all taste like water, customer service is terrible, every corner is cut when preparing the sandwich (as little meat as possible.. after you ask for more they ask for more money in order to fill the sandwich appropriately) The place smells dirty and the tables on every corner smell dirty.

Had to pay for everything individually, even though I said so in the menu. Cost so much more. The lady was too incompetent to type the entire menu. Even after I said it again. Recession will be reversed if the problem is addressed. Addendum: I specifically requested a menu. Nothing extra and if the employee doesn't understand that, it's not a problem for the cash register. Point!

I was there when the menu thing happened and I used to work at Subway myself. This was not an error on the part of the cash register or an oversight. Someone works there who doesn't know what he's doing. The prices are otherwise too high and they definitely charged too much. A decent company would refund and apologize.

I think that if you're in training, you should have at least one supervisor... The supposedly crispy potatoes were also so soft, they had been there for several hours, maybe even days. Price-performance ratio doesn't match, I paid 26.- for a 30cm sub menu.. way too expensive and nothing FRESH. Otherwise everyone was nice and the person learning tried it, which in my opinion was completely understandable, but a supervisor has to be there and pay attention

Extremely rude young lady. Service very bad and way too slow, like every time. Today even the counter was empty and all the bread was sold out and nothing was baked. We didn't get any more cookies because they were all put away before the store closed.

It's a shame, we really enjoy eating at Subway, but we've had the experience every single time that the service here in Frauenfeld is very unfriendly. Such lack of enthusiasm is really a shame and the pace of work is very questionable. The counter is often empty or only has a selection of bread, etc. In addition, the sandwiches are topped very sparingly. Opening hours are posted until 11 p.m., but at 9 p.m. the lights are turned off without a single comment... So the guest is now sitting there in the dark. In the future we will go to another subway again 😐

Staff very accommodating. Eaten deliciously. The store is very clean and well maintained. I'd love to come back.

Very nice but very slow service

Came into the restaurant, was the only customer, and didn't see any service for 5 minutes - a shame, I got my sandwich at another place

I don't see something like that often in service and subway. Slowly unfocused and drunk on my opinion. Sandwich was also without any taste.

Unfortunately not at all satisfied, I really like going to Subway, for the first time in ff. The lady didn't understand what I wanted, the roast beef sandwich, first without meat, toasted with cheese, then the meat...she wanted to explain to me that it wasn't like that goes. Afterwards she toasted my roll for too long that I was able to throw it away straight away because it was rock hard... but the ribs sandwich was good, that's why 2 stars...

Great store, good service and prices are the same as everywhere else. I would recommend it to everyone!

Juice shop doesn't want to give me a student discount

Not adhering to the publicly posted opening times

I was in Subway again today (9/27/21) at around 8:40 p.m. When I arrived there was only one employee present but unfortunately she didn't serve us because she still had to clean. So we waited there in front of the checkout and the employee just continued cleaning and ignored us. Very bad service. We definitely won't be coming back to this branch.

After a long day, I came to Subway Frauenfeld a little hungry - it was 9:40 p.m. when I arrived - and wanted to get a sandwich to take away. Then the lady at the counter tells me that it is already closed. And actually, if you look closer: where the food is normally located, everything is already taken care of. The advertised opening times are more of a suggestion than something binding... a shame for me.

Have only been there once so far. The food was fresh and tasty but unfortunately very expensive. Cool atmosphere.

Went to Subway Frauenfeld for the first time. Everything was great. Food excellent, staff very friendly and the place super clean.

Good sandwiches, also to take away. Staff is friendly, but takes a long time to prepare the food. Prices are expensive, quality is great!

Best and cleanest subway I've ever been in 👌

Good sandwiches, ingredients are fresh, service is friendly. It's a shame that there are no cookies left at 8 p.m.

I've been to various subways. The one here in Frauenfeld looks pretty new. Everything is very modern and clean too. I particularly like that you can also see the freshly stored vegetables in the background. This makes everything look cleaner and fresher. I'm guessing you don't have much experience with the operation yet. Half of the cheese was sprinkled on the side of the sandwich and all the other ingredients were placed somewhat randomly throughout the sandwich. You noticed that when you ate. Half of it came out a lot and had to be laboriously put back in again by hand. Otherwise, as always at Subway, very tasty.

Very friendly service and very good and fresh food. Gladly again. :)

A fine thing. Only the access is a little confusing. The food is good. Prices are ok for what you get.

Great sandwiches (subs) and the cookies are world class!

Ich wollte das Menu des Tageshaben (am Aushang mit Turkey beschrieben) Da wurde mir mitgeteilt, dass das geändert habe. Wenn dem so sein soll, bitte auch den Aushang ändern! Wartezeiten sind mttlerweile i.O. Die Mitarbeiterfreundlichkeit lässt sehr zu wünschen übrig. Eine Rabattkarte, obwohl vom Restaurant ausgegeben, wurde nicht akzeptiert. Gehe künftig um die Ecke zum Döner! Ist günstiger und mindestens gleich gut.

Leckere Sub, neue Öffnungszeiten

Sehr angenehm, sauber und freundlich

Personal völlig unmotiviert. Man hat fast ein schlechtes Gewissen Gast zu sein. Das Essen schmeckt wie eigentlich immer gut.

Suuuuper leckeres Essen. Schnelle Bedienung. Schöner Lokal mit grosser Auswahl an Sandwiches

We're used to Subway in Canada and love it here in Frauenfeld! Sandwiches are fresh, tasty and there is a wide variety. The cheese and oregano bread is fantastic! The staff was very friendly, went above and beyond. We'll be back soon

Leider gibts den veganen Terijaki schon nicht mehr. Sehr schade das es so gut wie keine Auswahl an Vegan / Vegetarisch hat! Ausserdem wurde 2 von 3 mal bei mir irgendwas reingeschmiessen und nicht die Sachen die ich wollte! Für mich unverständlich, da jedesmal nicht viel los war und man ja direkt davor sagt was man gerne möchte und das Personal macht einfach irgendwas!

Ruhig und die Subs waren tip top.

Sehr nette Bedienung gerade gehabt. Sandwich sehr gut.

Guter Standort. Nettes Personal. Echt lecker und immer alles frisch.

Also Sandwiche sind gut, Personal unmotiviert und langsam. Eingangsglocke klingelt die ganze Zeit, sehr sehr sehr nervig könnte mal repariert werden... Seit ca. 5 Monaten nervt...

(Traducido por Google) La comida estuvo estupenda y por el servicio, ¿dónde está mejor? Lamentablemente eso es normal hoy en día ¿quién quiere trabajar en un estado de bienestar? Todos los que todavía trabajan hoy tienen mi mayor respeto. (Original) Das Essen war super und wegen den Bedienungen wo ist es den besser? Das ist doch leider normal heute wer will denn noch arbeiten in einem Sozialstaat? Jeder der heute noch arbeitet hat meinen vollsten Respekt.

Das sendwich war wie immer ausgezeichnet! Ich werde den Laden immer wieder empfehlen! Sehr freundliche Mitarbeiter .immer wider gerne besuchen .

(Traducido por Google) Delicioso (Original) Delicioso

(Traducido por Google) Personal competente y muy amable, ¡la comida también es fantástica! (Original) Competent & and very friendly staff - food is fantastic as well!

(Traducido por Google) Largos tiempos de espera, muy poco personal (Original) Lange Wartezeiten, zu wenig Personal

(Traducido por Google) El metro es metro ... pero aquí siempre se sirve muy bien. (Original) Subway ist Subway... werde hier aber immer sehr nett bedient.

(Traducido por Google) La comida es buena hasta ahora, no te puedes quejar del ambiente, pero el servicio es muy antipático y desmotivado (especialmente una mujer joven que trabaja a menudo los domingos). Tuve que señalar un error que cometió varias veces antes de corregirlo. También se nota que la camarera no se molesta en preparar los sándwiches. (Original) Das Essen ist soweit gut, am Ambiente kann man auch nicht motzen, aber die Bedienung ist sehr unfreundlich und unmotiviert (vorallem eine junge Frau, welche oftmals am Sonntag arbeitet). Ich musste sie mehrmals auf einen Fehler hinweisen, welchen sie gemacht hat, bis sie ihn verbessert hat. Ausserdem merkt man auch, dass sich die Bedienung überhaupt keine Mühe gibt beim Zubereiten der Sandwiches.

(Traducido por Google) Sandwicheria superior (Original) Top sandwicheria

(Traducido por Google) La comida y el ambiente son buenos. Lamentablemente, el servicio fue bastante desagradable (al mediodía). La Pepsi Max del grifo ha estado demasiado diluida durante semanas, ¿eso realmente no se nota? ¿O el personal no debería darse cuenta de eso? (Original) Das Essen und das Ambiente ist gut. Die Bedienung leider eher unfreundlich (jeweils am Mittag). Das Pepsi Max aus dem Zapfhahn ist aber seit Wochen zu stark verdünnt, fällt das wirklich nicht auf? oder soll das dem Personal nicht auffallen?

(Traducido por Google) ¡La comida no fue lo único que causó asombro en este restaurante! Realmente me gusta probar nuevos lugares y constantemente estoy investigando nuevos restaurantes, pero me mantendré fiel a esta posada. Ciertamente, vengo aquí con mi gente y puedo confiar en que me cuiden sin quejarme. Las mesas del restaurante se han limpiado excelentemente y los sillones eran particularmente cómodos. ¡Solo puedo recomendar este restaurante! (Original) Das Futter war nicht das Alleinige, welches in diesem Lokal für Staunen sorgt! Ich versuche wahrhaftig ungemein gerne neue Lokale aus und bin fortlaufend auf der Recherche nach neuen Gaststätten, aber diesem Gasthaus werde ich getreu bleiben. Sicherlich komme ich hier mit meinen Leuten her und kann mich darauf verlassen klaglos betreut zu werden.Die Tische vom Lokal wurden vorzüglich gesäubert und die Sesseln waren besonders bequem.Ich kann dieses Restaurant nur weiterempfehlen!

(Traducido por Google) Para bien comida rápida. Suerte al equipo (Original) Für fastfood super ok. Viel Erfolg dem Team

(Traducido por Google) ¡Tuvimos una envoltura deliciosa esta tarde, el servicio fue excelente, súper rápido y muy amable! 👍🏼 (Original) Wir durften heute Nachmittag einen leckeren Wrap genissen , die Bedienung war Top, super schnell und sehr freundlich!👍🏼

(Traducido por Google) Muy sabroso, buen ambiente y personal muy amable. Con mucho gusto vendré otra vez. (Original) Sehr lecker, schönes ambiente und sehr freundliches Personal. Ich komme gerne wieder.

(Traducido por Google) Siempre es bueno para un sándwich especial. (Original) Für ein spezielles sandwich immer gut

(Traducido por Google) Mejores vidas (Original) Beste leben

(Traducido por Google) Personal muy desmotivado! Lamentablemente tomamos un sandwich 2 go que no contenía todos los ingredientes como se anuncia. Para mí, la peor sucursal de metro que he visto. (Original) Sehr unmotiviertes Personal! Leider haben wir ein Sandwich 2 go genommen die nicht alle Zutaten wie angepriesen drin waren. Für mich die schlechteste Subway Filiale die ich jemals gesehen habe.

(Traducido por Google) Ya no hay pan italiano, aunque todavía está abierto durante 5 horas. (Original) Kein Italian Brot mehr obwohl noch 5h geöffnet.

(Traducido por Google) Entramos 2 minutos antes del final del día y la amable señora todavía nos hizo algo para comer. Muchas gracias por el gran servicio! 👌👌👌👌👌 (Original) Wir sind 2 minuten vor Feierabend reingetrudelt und die freundliche Dame hat uns trotzdem noch etwas zu essen gemacht! Danke vielmals für den tollen service!!! 👌👌👌👌👌

(Traducido por Google) No tenía más rollos, tiempo alrededor de las 8:00 p.m. (Original) Hatten keine Brötchen mehr, Uhrzeit ca. 20:00 Uhr.