Subway in Basel

Totally dirty and incompetent staff

I like Subway, but it's just too expensive in Switzerland. In addition, this branch is not comfortable

I only encountered 1 employee, but he definitely shouldn't work in service...

Wött an carnival e Stutz for the toilet🤣

Thanks to this branch, NO MORE Subway Sending children away at Fasn8 who have to go to the toilet shows bad character... a no go in Basel

Today, Carnival Monday, my girlfriend wanted to go to the toilet quickly. Then when she gets to it she sees that you have to pay 1 Fr. She has to throw things in so that she can go to the toilet and she is insulted and insulted by an employee. SORRY at the Basel carnival and your location you have a great turnover and leave the toilet available for free but with our experience and the recessions you or the employees are absolutely wrong

Unfriendly staff Bad sandwiches Dirty toilets Incompetent employees

The managing director has absolutely no idea about his own offers! Recommend something first, then cash in twice later! Zero service...not recommended!

Bad service. A young lady (slim, dark-skinned) served us. She was very arrogant and denied us access to the toilet, even though we were sitting in the restaurant and eating peacefully. The music was also way too loud, as if I was in a discotheque.

The innkeeper at this shop was very friendly to us. Fast and delicious service with words that whet the appetite. Nadia, thank you very much for the good welcome and treatment. It was a really nice time in this store

Subway tastes the same everywhere and here too. And I like the Subway stuff, so good thing. Student menu is available if you have your student ID with you (expiry date is actually checked)

I am happy to share my opinion about this fast food place! I recently had a wonderful experience at this establishment. Not only do they offer delicious and fast food, but they also have a remarkable focus on treating their customers well. From the moment I walked in, I felt very welcome and appreciated. What really impressed me was the way they communicated with me. Even though the official language of the country was not Spanish, they made a genuine effort to communicate in my native language. It was a very kind and meaningful gesture, which made my experience even more special. The food itself was delicious and. I loved the attention to detail and the staff was always on hand. In short, my experience at this fast food place was exceptional. The friendly treatment and communication in my native language really made a difference. I will definitely visit this place again and recommend it. I am happy to share my opinion about this fast food place! I recently had a wonderful experience at this establishment. Not only do they offer delicious and fast food, but they also have a remarkable focus on treating their customers well. From the moment I walked in, I felt very welcome and appreciated. What really impressed me was the way they communicated with me. Even though the official language of the country was not Spanish, they made a genuine effort to communicate in my native language. It was a very kind and meaningful gesture, which made my experience even more special. The food itself was delicious and. I loved the attention to detail and the staff was always on hand. In short, my experience at this fast food place was exceptional. The friendly treatment and communication in my native language really made a difference. I will definitely visit this place again and recommend it.

The worst service in the city of Basel

Disastrous service, we wanted to eat there, but the person who served us was so unpleasant that we ordered takeaway.

The food is amazing, however there’s always one middle aged woman (who usually works the evening shift and worked on tue. the 26.11.23 at night) who drastically messes up the order countless times. Here’s her sandwich that was specifically told to NOT have Mayo.

Just been on the subway. Bad service. Very bad! - Wrong bread - Wrong sauce - Cut somewhere I didn't correct him about the bread. As for the sauce, he just slapped the wrong sauce on it. When asked, he then gossiped about Honey Mustard. We wanted to share the sub and we told him that. But he shared the sub somewhere. When asked, he corrected the longer sub again. “CORRECTED” It got even worse. We then just ate the sub :/

Just great. The vegan “meatless Teryaki” sandwiches are truly world class! These are really addictive

Good sandwich, but potato bites soggy and without any taste, also rude, rude staff who speak slurred and get offended if you don't understand them.

Food for vegans and vegetarians is available. Fair prices

unsympathetic and ugly from the inside. Fat no.

Food was okay But the unfriendly boss didn't accept my student ID.

Daughter wanted a toast from the menu, which was not available, so my wife said put a white roll with cheese under the grill... 1/2 foot, with 1 small slice of cheese, 8.95 euros!!!! Extra cheese was a euro per slice. I went back, couldn't be helped, could get my money back, but then everything had to be returned. So 3 biscuits and 2 foot long rolls are also back... I think a few slices of cheese would have been a better option for him and he had a satisfied customer.. Not used to Subway's bad service...

I was denied entry at 8:29 p.m. and all the chairs were already put on the tables. Why do you set your own opening hours if you don't intend to stick to them?

EXTREMELY unfriendly staff! shame on you! If you don't feel like working, just announce that there are enough people who need work

The Arabic/Turkish looking man yelled at me and when I asked for more sauce he said very quietly that I was fat. He is very misogynistic

Very rude staff. We will never eat a sub there again.

Comfortable climatic conditions

Bad service, everyone was stingy and no student was treated to a menu

Employee was friendly and good customer service however the sub itself was barely warm and for 16chf I would expect better. Don't recommend.

I find it outrageous how rude the service is! I'll never go here again!!!

The staff and the business are absolutely catastrophic. Drinks machine has been broken for a long time, no one cares. Staff is rude, shows no interest or standards and the staff doesn't seem to know how to properly prepare and cut a sandwich. It didn't taste good either. Why would I ever come back when there are enough restaurants in the area that meet standards and care about customers for the same price or slightly more. Not recommended at all.

Absolutely not freshly prepared, could easily have sat there for 2 weeks

Rude service from 2 younger employees. Overwhelmed and incompetent. The young lady at the checkout in particular was extremely arrogant.

Rude service. The drink machine was apparently broken and no alternative drink was offered

Way too expensive. But that is not the motto abroad.

The subway is neat and clean. The staff was friendly and patient and the sub was tasty. The cookies are really good.

Very unfriendly staff. They were very unsympathetic and had no interest in their job. The food wasn't fresh. The table, chairs and floor were also not clean.

Extremely bad service. The girl who served us was horrendous, impolite and extremely unfriendly.

unfriendly, cleanliness very bad

Food good, service miserable and unfriendly

The lady who served me was unfriendly and did her job with little love and few ingredients. I always come here and so far I've had very good service, but the lady of Tamil origin has served me a few times and is always in a bad mood.

Very unhygienic and not even fresh, had diarrhea 2-3 hours later. She also asks if I'm a "student" because of the discount. I rarely eat outside and regret it every time. Lately you can't eat anything decent in Basel.

I ordered and the wrong one was delivered. Wrong bread/no cheese and wrong ingredients. Also the wrong drink.

I ordered via Uber Eats: I forgot 2 cookies, one sandwich was only 15cm instead of 30cm, the iced tea was the wrong one and the food was cold. Too bad, Subway fish market.

I ordered a whole sub and got 2 pickles on it. Her excuse was that it couldn't be done otherwise. But other branches apparently can't do this. Very unfriendly service. She was also eating while she was making my sub, which I find very unhygienic. The ends of the sub were also dry and the bread was old. You should hire better employees who do their job properly and don't complain.

That's Subway... If you have food sensitivities abroad, you can always find a solution with a vegetarian menu in bread...

Unfortunately, the Orangina drink that you bottle yourself had fruit flies in it. Can happen shouldn't happen. However, in addition to a new cup, I would also have liked an apology and an immediate cleaning or blocking of the drinks machine.

14 Fr. for the student menu is a joke. Will only hurt the branch...

Food quite okay. The service could be better. Otherwise recommended for in between.

Bad management. At least 50% of the time, there is no gluten-free bread in stock. Already wasted a lot of time on lunch breaks. Why advertise it if you don't have it anyway?

slow, incapable and unfriendly workers. my (takeaway) order was incomplete and I was blamed for not checking it (a packed bag that was handed to me after i paid)

Good food but the workers are high all the time

We ate and had a sub menu that was way too expensive and it said that a student ID card worked, but none of it worked

I have to say the staff that served me wasn't friendly and I didn't find it very nice here! The food is, as always, quite good. But without the right staff it's nothing!

I went to this branch with full expectations and was disappointed. The food didn't taste fresh and just artificial. The bread was old and stale. The service was also unfriendly and incompetent. The service was incomprehensible and I had the feeling that she just didn't want to do her job. My sandwich was also filled with wrong ingredients. Also, my sandwich was burnt, probably due to lack of attention. I was also charged at the checkout for a drink that I didn't order. I find that NAUGHTY! When my colleague wanted to refill his drink, only sparkling water came out of the drinks machine, and it was so poorly constructed that it didn't reach my cup anywhere. All in all, branch not recommended. Another branch at Basel Sbb is more recommended.

Never before have I seen such bad, unfriendly and catastrophic conditions. We had to say so many times what we wanted to eat and everyone worked so slowly as if no one cared. Food wasn't good either. Never again

I waited for 30 minutes when I got tired of it and left the store. The staff consists of unmotivated and slow employees.

Bad attitude and irresponsibility

We arrive on 27/5 at 4:45 p.m. there is no more bread 🍞! we have to wait ok at the time of our services bad luck still not all the bread! A portion of medium potatoes 3.50chf excessive! While it is baked in the oven brieff 3 menu 74fch never again! And the staff is not respectful!

1 employee serves all customers for someone who only has a 45 minute lunch break at 12:00 and wants to eat something, he has to wait 15 to 20 minutes so at the Schifflände (subway) I'll definitely never go again...

I hope the kitchen is cleaner than the toilet! Food was great!

Workers rude Didn't get what I wanted Dirty

Bad service (takes forever), high prices and drinks which are old (Pepsi expired 9month ago). Wouldn't recommend to eat there

The girl who prepare us the sandwich was not in a good mood. Everything ok, buy the taste of roast beef was different from the ones I have ate in other subways. The cookies also have not good look. For the rest, everything ok

It's so hot in the store that you start to collapse. Absolute 0/10

Unfortunately, a very unfriendly employee has been there for a long time. A pity!!!

Sandwiches ordered were all delivered incorrectly.

You're being outrageously cheeky here. The service sucks, you have to wait too long. And the sanwitches are not made with love. And the employees ALWAYS don't add enough sauce.

Employee very unmotivated... has to work the counter and cash register... wait a long time and tastes so bad...

Been there for the first time. Sandwich was good. Cleanliness of the location could have been better for me. Meeting point for stranded pandemic young people, but which still has a certain entertainment value😊

Good service, but there are always very few cookies to choose from

As you can see, incredibly good salad (it's been there for a week) the area looks like a fun building site and there's delicious chocolate in my Sprite😻Great snack!

Friendly staff, unfortunately never the same

For fast food really great! Compared to other countries unjustified expensive here.

Good food and reasonable prices for Switzerland but very dirty bathrooms and tables.

No menu for children, no menu to scan, they don't understand German very well and calculate something incorrectly. 54 francs for 3 large subs without a menu and a small one on the menu. Already very high prices. No toilets on site. Not very clean

Very friendly staff and many offers

Bad service and the sandwiches are inedible

Very tasty for a first try, the worker was nice and quick 👍

Very friendly staff who made a lot of effort. Very good gluten-free rolls 👍

Unfortunately the employee was very unfriendly and unsympathetic.

Almost twice as expensive as expected due to unclear communication

Same problem as on the SBB. An employee who works both the counter and the cash register leads to unreasonable waiting times.

The food was good but the service was slow

Kleiner Laden mit wechselnder Qualität. In der Cookiesauslage gab es auch nur eine Geschenkbox, die Cookies mussten vom Rack geholt werden. Die Auslage sah sehr leer aus und man hatte fast den Eindruck, mit jedem Extrawunsch auch mehr Arbeit zu machen, was man ja nicht möchte ;) Ansonsten leckere Sandwiches und das Personal ist an sich auch freundlich.

Viel zu teuer. Mac oder BK sind attraktiver. Unübersichtlicher Laden. Jetzt weiss ich wieder wieso ich schon lange nicht mehr in dem Subway wahr.

Bon service, bon sandwich. Le prix peux être assez cher si vous ne prenez pas les menus... Mais les sandwich sont bien nourrissant.

War gut. Nein war eigentlich nicht so gut, aber war trotzdem gut. 👍

(Traducido por Google) No muy bueno (Original) Pas très bon

(Traducido por Google) Servicio fresco y super (Original) Fresh and super service

(Traducido por Google) Mejor metro de la ciudad de Basilea. Si tienes problemas, acércate. (Original) Beste Subway Basel City. Wenn du probleme hasch komm dort.

(Traducido por Google) Es como cualquier otro metro en los estados, solo come aquí si tienes mucha hambre, hay más alimentos locales que puedes probar (Original) It’s just like any other Subway in the states just eat here if your really hungry there are better more local foods that you can try

(Traducido por Google) Muy limpio, personal amable y, por supuesto, ¡la mejor comida rápida que hay! (También recargas gratuitas con bebidas) (Original) Sehr sauber, frwundliche mitarbeiter und natürlich das beste fastfood das es gibt! ( Auch gratis refills bei den getränken)

(Traducido por Google) El sándwich del metro estaba delicioso como siempre, y la oferta de recarga de bebidas también es genial. Sueles comer bocadillos con las manos. Comer un sándwich espeso con salsas pegajosas automáticamente se lava las manos. Y en tiempos de Corona, lavarse las manos es más importante que nunca. Pero cerraste los inodoros y, cuando te pregunté, descubrí que no hay forma de lavarte las manos después de comer. Así que me quedé allí con las manos pegajosas con incredulidad. Esto está muy mal organizado, si ya cerró los inodoros y no se puede acceder a ningún lavabo, lo más mínimo sería limpiar los alimentos. Solo pensé que era estúpido. (Original) Das Subway Sandwich war wie gewohnt sehr lecker, und das Getränke-nachfüll Angebot ist auch cool. Sandwiches isst man gewöhnlich mit den Händen. Mit den klebrigen Saucen ein dicker Sandwich zu essen zieht das Händewaschen automatisch nach. Und in Corona Zeiten ist das Händewaschen wichtiger denn je. Ihr habt aber dieToiletten abgesperrt, und auf Nachfrage erfuhr ich dass es im Lokal keine Möglichkeit gibt sich nach dem Essen die Hände zu waschen. So stand ich da mit klebrigen Händen in Unglaube. Das ist sehr schlecht organisiert, wenn ihr schon die WCs zu sperrt und kein Lavabo zugänglich ist, wären Feuchttücher mit dem Essen mitzugeben das Mindeste. Ich fand es einfach bescheuert.

(Traducido por Google) De hecho, me gusta Subway, pero este Subway no es higiénico y vende carne en mal estado. Informe realizado a la inspección de alimentos. Espero que vayas cada 2-3 días ... o cierres la tienda. (Original) Eigentlich mag ich Subway aber dieser Subway ist unhygienisch und verkauft verdorbenes Fleisch. Meldung an Lebensmittelinspektorat gemacht. Ich hoffe, dass sie da alle 2-3 tage vorbeigehen.. oder den laden dicht machen.

(Traducido por Google) Mashallah, solo una buena hamburguesa (Original) Mashallah, einfach guter burger

(Traducido por Google) Súper agradable, comida deliciosa, buena calidad fresca. Lamentablemente, algunos empleados muy desmotivados. ¡Pero un empleado que siempre te hace reír! Saludos al empleado más probable (español / mexicano), así es como debe ser. Me encantaría volver (Original) Super angenhem, leckers essen, gute frische Qualität. Leider einige sehr unmotovierte Mitarbeiter. Aber ein Mitarbeiter, der einen immer zum lachen bringt! Grüsse gehen an den sehr wahrscheinlich (spanisch/mexikanischen) Mitarbeiter, so muss das sein. Komme gerne wieder

(Traducido por Google) Isgut (Original) Isgut

(Traducido por Google) Quienes trabajan allí prefieren hablar entre ellos en lugar de atender a los clientes. (Original) Die da arbeiten reden lieber untereinander als di kundschaft zu bedienen

(Traducido por Google) Muy bien (Original) Molto bene