Sushi Shop in Genève

Top notch meal and service A great team We recommend this shop 😉

We ordered sushi for 160 chf. It really wasn't good. No flavor, I felt like I was just eating rice. It's gone down a lot since then. Shame.

I ordered: - Chicken Gyoza 2x - Chicken Brochettes 2x - Rice bowl 2x I got exactly that but instead of Chicken Gyoza I got Veg. The service is fine, nothing too special but the guy was very nice. The shop was empty except for us and one other person. For a small dish with about 6 individually Gyoza and 4 Brochettes and 2 bowls of rice we paid 40CHF. Not worth the price.

Top restaurant, I highly recommend it! Between the welcome and the quality, nothing to complain about! I was received by Cemil who took the time to advise me and I absolutely do not regret having listened to him! You can go there with your eyes closed! Thank you for this very pleasant moment! I would definitely come back!

Wide choice and very very good!

Magnificent discovery! Not being a sushi lover, I had not had the opportunity to discover this superb address. The food, ambiance and service are great. Special mention to Yoan for his warm welcome and good humor.

Hello, are you still looking for a sushiman? THANKS

Excellent service, the sushi is fresh, the staff is very pleasant and efficient

The strength of this restaurant is the vast choice of sushi offered, you will definitely find what you are looking for. The quality is relatively good considering the price. Prioritize the meal on site; I was disappointed several times when ordering (sushi arrived crushed...).

Pleasant and quiet space. Cuisine meets my expectations and large choice of dishes.

The team is attentive and dynamic. I'm always satisfied whether it's in the takeaway or in the back room of the restaurant. THANKS!

best sushi shop in Geneva in my opinion

Their sushi was totally delicious. In addition, the staff was very friendly and cheerful. That makes all the difference in my opinion.

Never disappointed! Great welcome from the young girl from the islands, very welcoming and smiling, great sushi prepared by the chefs! I recommend!

Excellent service, quality food. I highly recommend

Very good sushi, good atmosphere and great welcome. In the top

I love this place ! Always a great welcome and everything is delicious! Sushi lovers can go there with their eyes closed!

I bought a takeaway box. Disgusting and almost dangerous food.

This is my first week at Switzerland and this place was exceptional. I had a patient waiter and he met all my needs. As I left the restaurant, he ran to give me my backpack which I accidentally left! I am super thankful for him. Try this place out!

A very welcoming team, always smiling & very attentive to customers. I go there to eat in or take away and I have never been disappointed, on the contrary, I have always been very satisfied. Same for home delivery. I highly recommend 😊

Quality sushi, possibility of taking a menu for 26 or 32 francs depending on the choice of sushi box and therefore according to their quantity. Excellent sushi, cheesecake and chocolate fondant, I enjoyed it! The beer is excellent there too! Furthermore, I didn't like the soup which lacked taste. Super nice little background music :)

Ashamed, refuses customers 3 quarters of an hour before closing, what are you seriously for????

Very good food but the rest not great....

Order No. 86 - 23.04.2023. All in all terrible - Definitely avoid. You may read in detail as to why I very strongly advise against ordering from the Sushi Shop, rue du Vieux Collage, Geneve. We ordered 1 Salmon Box, 2 Veggie Platters, 2 Gyoza's vegetarian, 1 Yakitori Chicken, 1 California Roll, 1 Avocado Maki and 1 Sparkling Water. Believe it or not, they left out all the hot food in the order. The only things that were packed and delivered to us were the things that were ready and on display. While receiving the order, the employee (who was generally very courteous), when we began checking the order, told us we could trust him and didn't need to check out order. Unfortunately, we did trust him and did not check the order. The gyozas and the chicken yakitori were missing. The numbers provided on the website of the store were unreachable. It is almost half the order that was left out. While mentioned on our bill, the wasabi was also missed. On the quality of the food, the vegetarian sushi barring the avocado sashimi, was terrible. The salmon sushi was average and did not taste fresh. The avocado maki was good. The california roll was terrible and definitely not worth eating. I find it dishonest for a restaurant to leave out dishes they have charged for. I would ordinarily take responsibility for not having checked the bag there. However, he expressly stated that we did not have to check the order and "could trust him". I can assume they have done this to other customers and think it's necessary to put it out there to fairly warn others who may order from here.

I work nearby and often eat at their place, smiling team and pleasant sushi at the top I recommend with my eyes closed 🙏🏻

Mouai… delivery via Uber… 1:00 wait, frankly limited, probably the last time we will order

Great designer box for the "Box By You", but I still notice that some sushi is still poorly made. But the taste is still there and the “Wasabeef” is not spicy enough for my taste. But since Sushi Shop is the only shop that offers sushi that my daughter can eat (she doesn't like nori). I would remain a customer of yours.

Menu too expensive, delivery too expensive and never any discounts offered. The last time I ordered, I got it for 145.- and the delivery guy never showed up. If I continue to order it's because it's the only "drinking" sushi restaurant that does delivery.

Good service, interesting concept has sushi only the name and shape. The place is clean fast and expensive. I don’t understand why In a country that has such good bread and cheese anyone would eat here. But it wasn’t bad

I don't often post negative reviews, but I am very disappointed. I've been a customer for years, I enjoy ordering sushi even more on Sunday evenings. We tolerated an hour's delay, on several occasions, sushi that didn't hold up, a seaweed salad forgotten and never refunded. Tonight was the straw that broke the camel's back. Following an oversight on the part of Sushi Shop during delivery, when reporting the oversight, the person we spoke to on the phone did not even apologize. There was no sauce either, no Wasabi, or ginger, despite having asked for them when ordering. Maybe a site bug? The missing sushi arrived 1 hour later, and moreover, without sauce. Worst of all: someone had pointed out the fact of having ordered 2 baguettes (probably to prove that we had not asked for sauce when we are sure we had asked for some.) A more than childish behavior and not professional, given the circumstances. I think that the employees of Sushis Shops have forgotten that, above all, the customer is king and that, when we make a mistake, the minimum would be to apologize and ensure that the customer gets what he paid for and can eat his meal in the best possible conditions. I won't order again and it's a shame.

Apart from the delivery which was great, the mediocre soy sauce as well as the quality of the Wasabi and I dare not even mention the lace that you call sashimi..... Sushi shop, that's not what it used to be. ...At this price, ULTRA disappointed!

Still a fan and products that are still fresh and above all good!

The label "Freshly handmade" is not compatible with the frozen gyozas I received. Order placed at 8:16 p.m.; received at 9:36 p.m.

The order was delivered with 3/4 of the elements missing...how is this possible for a company like Sushi Shop with well-established processes and internal delivery people? The contents of the order are however stapled to the bag. What a lack of professionalism...

Welcoming staff and fresh products. Alright.

I do not recommend eating there! It's been a long time since I ate at Sushi Shop and I was very disappointed. From now on, Sushi Shop emphasizes take-out sales to the detriment of the on-site catering section. I find it scandalous that by deciding to eat on site with the aim of avoiding single-use packaging: we end up drinking from cardboard cups and eating our sushi in their packaging trays even if they come straight from the kitchen. It would be high time to consider reinstalling the service on washable plates and glasses! The environment would be grateful, as would customers who much prefer to eat in a more respectful setting.

Really excellent sushi, very good quality. In addition, full of different and very varied tastes, I validate and I strongly recommend going there

Order 30 minutes late. They forgot the rice with the salmon tartare. No apologies for the delay or little attention. I advise against

I had a take away or deliver server at sushi shop in the past and I was really happy about that. Yesterday for the first time I ate inside the restaurant. Well, the place was really dirty especially on the floor and dust everywhere. The sushi was ok and service as well. But the conditions of the place they where really bad and anybody seems care about that . My friend called the place the McDonald of sushi.. Please take care of the place!

great food. just by ideal for lunch

My husband and I were sick for 3 days after having sushi here :( :( not cool at all!! And yet we are generally healthy so that's scary :( Not nice.

We loved the food and the service. The new staff is so nice and welcoming. Recommend it. One of the best sushi place in Geneva

Very efficient and nuce service

The sushi is really good. On the other hand, deplorable service. The last 4 orders (from site or on site) Vieux-Collège like Boulevard Georges-Favon... 4x times something was missing... Please an effort...

Delivery in 1h40 (order 12:05 p.m. arrived at 1:45 p.m.). My order was missing a drink and a dessert (2 lunch menus), the store never got back to me despite two reminders... The catamaran and in any case sushi shop is really expensive for the average quality of the dishes ...

Deplorable welcome and organization!!! To avoid

Good selection of quality products.

At the price we pay, are you serious?

An unmissable culinary event if you are in Geneva!

Poor quality of service, and that’s saying something. A team of servers who “welcome” you without a smile, who struggle to respond to “hello”, and who make inappropriate and audible comments about the customers in the presence of people seated! As for the sushi, the observation is hardly more positive: poorly presented and sticky, far from what one would expect from a restaurant that charges this price for its food.

While the current situation requires even more attention, this is quite the opposite! Arrogant and cold welcome, the only concern is to order you to disinfect your hands instead of smiling at you and thanking you for being a customer. Looking forward to the crisis making selections... if at least the sushi was good!

I order regularly home delivery but some sushi are made like a 2 year old kid, probably blind. They are extremely messy, and don’t look good. Honestly the best thing in sushishop is the taste of the soja sauce.

Ok. Sushi was amazing! BUT! Today ( 28/7/20) at around 16:00 pm a black lady with a long hair Rasta there by the counter was very rude , unwelcoming, terrible attitude, zero customer services,, very lazy I really dont know who has employed her ?!?!?!?!?! It’s my third time on this shop and previous times were fantastic people there mostly guys . But today I couldn’t believe my eyes! I sat outside to eat and she basically throw my food on the table and other guy Customer who sat next on other table said that he has same experience with her ! WOW ! Please manager kick he out of the shop I want to come back because I’m your neighbour !!!

I moved next door to this place a week ago. Decided to give the sushi a go - took the ones from the fridge - absolutely awful. Decided to give them another chance, so this time I ordered online to make sure it would be made fresh. Disappointment is an understatement, the rice was hard - the rest was just of such average quality that I just can't recommend this place to anyone. I rarely write reviews, but for people's sake I thought I would on this occasion. STAY AWAY.

Pitiful service. Rarely have I been treated so badly in an establishment. Will never come back again. Order placed on the website for a pickup at the Eaux-Vives station store. Arrived there, the store is closed and there is no one inside. So I go to the one on rue du Vieux Collège to explain my problem. I was told in an unpleasant tone that it is not possible to place an order if the establishment is closed. So I hand over my order confirmation to prove the opposite and purchase my items in this store. Not a commercial gesture, nothing, not even a smile or an apology for the inconvenience. Zero customer service.

One Saturday in January at noon there was no one in the restaurant and we were asked to leave because there was a wait of more than 40 minutes! Find the mistake !

A shame! A scandal! Liars! I called them 5 times for an order at 11:30 a.m. and at 2:00 p.m. it's still not there. The lady on the phone lies with “it’s coming in 10 minutes.” The thing that is good is that the sushi is correct, the delivery to avoid!!!!!!! The worst in Geneva!!!!!!!!

It's a place we love, but never again! Twice we received a product that did not correspond to our order. But the worst happened 4 months ago. We order sushi for CHF 89.90 (including for our children) and we receive boxes with an expiry date from the previous day. Wasted evening... We complain by calling (premium rate number 0900) and sending a message with a photo of the box in question. The manager apologized 3 days later and a few days later we were called telling us that we would be refunded. A week later we call to find out when the reimbursement will take place and we are told that it takes two weeks. Annoyed, we sent another email to ask to delete our account in accordance with the GDPR, but no response for 3 months... Great disappointment

Cardboard box so small that the sushi are all stuck together, it's impossible to grab them with the chopsticks... they have the aesthetic of having been made quickly, they don't look good... after peeling them apart by hand They are so poorly made that when you try to pick them up with your chopsticks they crumble.. it's really the worst sushi I've ever ordered... I will never recommend it from them again.... really a shame ... only positive point the delivery man was very friendly.

One evening 3/4 hour before closing we were served a lukewarm, almost cold soup and a not very fresh tuna sushimi. Race results in acute diarrhea for 3 days.

A bit expensive but good quality sushi

On 26 May, an order was canceled when I could not arrive in the 5 minute window offered before they closed for the afternoon. On 28 May, they canceled an order 3 minutes after I placed the order online because it was too close to closing time. I was charged for both orders - and for three more orders in the past 2 weeks. They have not reimbursed me for the orders on 26 and 28 May, even though they said they would. In contrast, I have been reimbursed for return merchandise that went all the way to the U.S. within this time frame. I would identify the poor manager (in addition to the impolite counter staff), but the person who responds to my emails with excuses refuses to sign a name. Sushi is okay and delivery is fast (if they agree to complete the order), but customer service is shoddy, at best. Le 26 mai, une commande a été annulée car je ne pouvais pas arriver dans la fenêtre des 5 minutes offertes avant la fermeture pour l'après-midi. Le 28 mai, ils ont annulé une commande 3 minutes après que j'ai passé la commande en ligne car il était trop proche de l'heure de fermeture. J'ai été facturé pour les deux commandes - et pour trois autres commandes au cours des dernières semaines. Ils ne m'ont pas remboursé les commandes des 26 et 28 mai, bien qu'ils l'aient annoncé. (En revanche, on m'a remboursé le retour de marchandise expédiée aux États-Unis dans ce délai.) J'identifierais le mauvais gestionnaire (en plus du personnel impoli à l'acceuil), mais la personne qui répond à mes courriels avec des excuses refuse de signer un nom. Le sushi est bon et la livraison est rapide (s’ils acceptent de compléter la commande), mais le service client est médiocre, au mieux.

Great for take-away orders! You can do everything via their website and they also deliver and the staff is nice and helpful.

Good but extremely expensive! We wanted to eat there. The staff warned us that there would be a wait. Well the wait was endless. Too bad, I don't understand why offer the possibility of consuming on site if the service does not follow.

Extremely rude waitress, no chopsticks, wasabi, soy; forgetting my support which I had to request. Null !

In 2 years, this restaurant went from best to very bad. How can you call yourself Sushi Shop? Following the catastrophic arrival of Anne Sophie (French chef) a year ago, traditional Japanese plates were replaced by French plates. 1 year later, to make everything worse, it was the turn of Mauro Colagreco (Argentinian chef) who arrived to also add his foreign touch. Everything has been bad since. The choices (now international), the deplorable service... Not recommended for any fan of real Japanese gastronomy.

Very average sushi I would say. Delivery is very quick.

Miso soup that stinks your feet (used sock soup) desert that is the size of a 2chf coin, fruit not fresh, even the Migros sushi is better. DEGEULASE.

My experience at Sushishop Switzerland has gone down so much in the last few months that I hadn’t ordered it for a while. Felt like sushi on Saturday night, and it was awful. The fish smelt very strong, unfresh for sure. The rice was dry, the picture shows more than half the food which I through in the bin. For an upmarket sushi restaurant, who prides itself on pretending to be like an haute couture house with seasonal offerings, it needs to go back to basics. Honestly embarrassing and they have lost a customer which happened to be a San member

Impeccable service, quite fast and smiling staff 🙂

Great service and excellent meal

We order maki/sushi via website every 3-4 weeks... consistently fresh and tasty, on expectations and always on time. The only opportunity probably is slight difference in how the crab looks like on a webpage (holistic) and in reality (quite grounded). otherwise all good!

I am a loyal customer, who comes to eat on average twice a week. The reception from the sellers leaves something to be desired! Often there are omissions in the order and there is not even a “sorry or sorry for the omission”, nothing. It really depends on some people.

The sushi is amazing, very satisfied for the service. The taste is amazing. Price are in range.

Terrible service! The unacceptable waiting time I waited 45 minutes to be served, to have negligent service.

The sushi boys here are super cool. The problem is that I arrive with the checkout attendants and I don't want to stay there anymore, they are angry I don't know why and get angry if we don't understand what they mean .

A nice place I visit to grab something quick in the evening in Geneva. Good also for takeaway but there are tables inside. Varied menu with many choices. Try also the tartares, quite nice.

Terrible and super slow service. The poor are understaffed and overwhelmed. The employees all seem to be students. We had to get up to ask for water after 15 minutes of waiting, the same for the sushi and the cutlery is plastic. Not great for a restaurant at this price! The place is super dirty (see photos) and it was super cold. There was just a small space heater to warm the whole room so not enough. Honestly, sushishop is good but some franchisees really let themselves go. I won't go back there again and I don't recommend it to anyone.

Super sushi restaurant! We were served quickly and the food was very good. Yes, I recommend it if you like this type of food.

Very good and varied sushi! A little too long to wait (but during rush hour on a Saturday evening).

The place is nice, pretty simple. We ate 2 sushi combinations and it was just right for 2 people. Each combination cost 25-30 euro, pretty expensive as the rest of Geneva. I would recommend this as a nice spot for a quick lunch.

Sushi all crushed when you receive them and the service in store is disastrous, a lot of waiting sometimes, otherwise the quality is worth other fast food sushi

The sushi was amazing!!! But a bit expensive

Very slow service and rude waitresses.