Based on 1.515 opinions
Based on 1.515 opinions
Opinions
nice boutique hotel. We liked the room, the location was great and the staff was super nice
Marek Steinicke . 2024-03-29
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Nice hotel, super centrally located. Close to the old town, trade fair, musical theater, sights, tram on the doorstep). Very quiet at night. Very nice welcome with a room upgrade, original rooms (a mix between old and modern), comfortable beds, self-service fruit, tea, coffee and water on every floor, very attractive breakfast buffet. Parking options in the nearby Rebgasse Parking (fee approx. 35 Fr. per night)
Sandra Enderli . 2024-03-27
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Top restaurant & food! Always my pleasure!
Milos Janicijevic . 2024-03-20
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I've been to the Volkshaus a few times, unfortunately the service is getting worse and worse. There wasn't much going on and people still walked past empty glasses. We would have liked to have another drink and then left at some point. The drinks are quite good. The food is delicious.
E. R. . 2024-03-20
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Great brasserie great food attentive service.
Hansa Kurz . 2024-02-27
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A venue for concerts and theater
Susanne Arn . 2024-02-26
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For a plum Lutz 9CHF! Are you crazy ? Water, a drop of espresso, 2 cl plum water. Incredible!!!! And served cold.
Alexander Meßmer (Medium Alexander) . 2024-02-24
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We were at the Schnitzelbängg 2024 (Monday) / the Volkshaus is in a great location, easy to reach / the large hall was comfortably decorated / the cheese and meat platter was already on the cabaret table (4 people) / top service people / the program was brilliant (various . Schnitzelbängg, Gugge music + tambours) / we'll be back / Thank you!!!!
Bodi ZH . 2024-02-22
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We were there as a large group for Carnival. The reservation and organization was top and easy. Very flexible! Also good for children. The food & service was great. There was a Guggen concert in the inner courtyard. I can warmly recommend the Volkshaus. We will be back! Thank you
Luiza Hangartner . 2024-02-20
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The inner garden is amazing! One of my top places to go in Basel for group dinners and when friends visiting. Service is always attentive and professional, pet friendly and the food is great( a bit pricey tho depending on what you order. My always go to is steak frites and steak tartare.
Iva M . 2024-02-17
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Chari-Vari pre-carnival event Highly recommended, worth seeing
Birgit Seyler . 2024-02-04
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The Volkshaus bar is great: great ambience, great atmosphere and great host Daniela with her team (Francesco, Erica and Celine), great chef de bar Davide!!! We are already looking forward to the next time... we will definitely come back!! Vincenzo, Manuel, Tonino, and Tiziano... PS: Everyone go there... it's worth it!! The Volkshaus-Bar is great: great ambience, great drinks and great hostess Daniela with her team (Francesco, Erica and Celine), great Chef de Bar Davide!!!! We are already looking forward to the next time... we will definitely be back!!! Vincenzo, Manuel, Tonino, and Tiziano... PS: Go there everyone... it's worth it!!! The Volkshaus-Bar is fantastic: super atmosphere, super bevande and super support of Casa Daniela with her team (Francesco, Erica and Celine), super chef at the bar Davide!!!! Don't wait until the power arrives... it's safe!!! Vincenzo, Manuel, Tonino and Tiziano... PS: Andateci tutti... ne vale la pena!!! The bar Volkshaus is super: super ambiance, super drinks and super hottest Daniela with her team (Francesco, Erica and Celine), super chef at the bar Davide!!! Nous nous réjouissons déjà de la prochaine fois... nous reviendrons, c'est garanti ! Vincenzo, Manuel, Tonino and Tiziano... PS: Allez-y tous... ça vaut la peine!
Tiziano Calamaio . 2024-02-03
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We were at the restaurant for dinner. The service is top and very attentive. Great wines, good food, elegant atmosphere. But the price-performance ratio is not right. For these high prices, that certain something is missing...
S. F. . 2024-02-03
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Was just the visit to the "Charivari"
Hugo Frey . 2024-02-03
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The introduction of Charivari was great, as was the service staff.
khoan tat . 2024-02-01
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Very slow service in the bar, we had to wait a long time until someone came, then we waited a long time for the drinks even though there weren't many people left. Drinks were good though. Restaurant cozy, service good, food ok, but completely overpriced for what it is. E.g. 17.- for a starter salad, shrimp cocktail (starter) 26.-, Wiener Schnitzel 55.-, steak 53.-, mussels 45.- etc. The prices are really a disgrace! I had the tartare, a mini portion for 45.- and was not at all satisfied. Simply chopping up raw meat and seasoning it lightly isn't a real tartare... well I guess I won't be back :/
Oli H . 2024-01-31
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A nice place to eat or an event, like Charivari
Marcel Heubrandner . 2024-01-31
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Super friendly and considerate staff
Nils Meinhardt . 2024-01-30
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I was in the Volkshaus event venue, a large hall with a stage. Small drinks menu and snacks 😎
Sonja Grosswiler . 2024-01-26
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What a stylish place! The design of the hotel rooms and the restaurant was done by famous architects Herzog and de Meuron and it just shows. The staff is attentive and helpful and the restaurant has an amazing choice of french inspired food. Try the schnitzel and the mousse au chocolate. Breakfast is great too with a large buffet plus a a la card choice of egg dishes.
Raphaela “Ravi” . 2024-01-24
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I was in the restaurant on January 20th, 2024 and then ordered two espressos. There are two cold espressos coming, give them back to get two new espressos. And quickly they were on the table. Try the same Interteller etc. because espresso is warm but tastes subterranean. Questions why? We took warm cups and poured them over. What's the point of not even making new espressos and then another 10.40 - just never ask for no go again.
Sonic Skulls . 2024-01-21
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We weren't served for a long time!!! There are other restsurants.
Urs Grieder . 2024-01-19
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Food was great - had steak and ravioli. Pricey and value for money is mid.
Samira Shrisunder . 2024-01-14
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Mussels are to be avoided at the restaurant, to save you from a bad night. If they can’t handle seafood, they just shouldn’t.
Vincent Meert . 2024-01-12
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We had a bad day our flight leaving Switzerland was cancelled. We checked into the hotel last minute and the staff were very helpful and accomodating. We had a lovely drink at the bar before dinner. Thank you for your help much appreciated. Peter and Zsofia.
Peter Seddon . 2024-01-09
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I was in the restaurant, I don't know why the recession was asked for the hotel
Patrik Scheidegger . 2024-01-05
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Excellent dinner in the restaurant. Elegant and excellent food.
Alessandro Raimondi . 2024-01-03
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Although I have stayed at Volkshaus earlier this year (March 2023), the more I travelled both for work and leisure throughout the 2023, I wanted to leave a review for this hotel. To be honest, I wasn’t expecting much nor did I read up about the place prior to my stay. I booked via my usual hotel booking platform because I liked the photos, and needed relatively central. But we all know that 9 times out of 10 there is usually a massive disparity between fiction and reality :) All I want to say - I wish more wannabe-hotelliers (yes, Im talking to you, Hotels with '5*' I stayed at this year) would come and stay at this place to learn about idea, design, construction, and its' execution. If you are like me and appreciate levelled spaces, attention to detail and just clean vibe - I would recommend a visit. Because I am a hopeless construction romantic (every profession comes with it's upsides and downsides 🤣) here is what I appreciated: - a levelled transition between the wet and dry zones, tiles grouted in level and silicone placed properly, and a good ventilation in the shower; - I loved the suede curtain grab (for ease of closing and opening); - I actually appreciated the sockets and plugs away from the bed - for me it worked within the space, and both overhead and bedside lamps worked well as well. Switches for lights were relatively easy to navigate (you know, how most of the time it feels one needs a Phd in lightening🤣?) - I especially appreciated the communication between the street lanterns and the interior wall lights - I don’t know if this was before in the space or was added by the designers - but that was a good dialogue. - Easy and simple system for filling in your water jug (the room had a tray with jug and glasses and it was voiced at the reception how this all works, also that station had coffee and tea and apples); and I loved the drinks cart airplane style at 16:00 to the room. I have had both breakfast and dinner at the hotel as well, and although service was a bit slow, the food was well-made (as in quality stuff) and nothing to add apart from it left a good impression on me and my parents who joined me for breakfast one morning. Generally, good design is expensive - because it requires 1) communication skills between the construction 'symphony' aka team; 2) good 'sheet notes' aka plans and elevations your construction team can read and make sense of it; 3) passion for what one does. Here I felt all of it, and just hope the management will continue taking good care of the staff and this place!
Hannah Tsurkan . 2023-12-30
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The hotel is a boutique and there is good service but you have to consider that there is a lot of noise, you can hear everything from the rooms. They supply you with plugs already in the room. They also charge you an additional €100 deposit during check-in. They told me that they were withholding the amount, then they charged me, they charged me again for the room without the deposit and it took them more than a week to return the money. I do not recommend it.
Núria Medrano Bosch . 2023-12-23
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Nice location. Technically well equipped. 1gbit/s internet via cable possible. I was there as a live stream producer.
Raffael Greminger . 2023-12-18
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Spontaneous dinner: good cuisine, pleasant ambience with courteous service.
Adrian Eggenberger . 2023-12-03
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Very nice hotel, beautiful rooms decorated with great care by renowned architects. The service is really good, the employees are great. Big big downside: the rooms overlooking the interior courtyard where everyone goes out and speaks loudly, no acoustic protection is unbearable. For families this is a real problem. In conclusion, because of this big downside, it is not worth the price. It's a 4 star not a 5
Arnaud Dupont . 2023-11-29
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I wouldn't change a single thing. Everyone and everything was just flawless. thank you!
Eleonora . 2023-11-28
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Very nice staff, good location and a good atmosphere 👍 the bands are always great! I can warmly recommend that.
Solveig Fischer . 2023-11-28
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First and foremost the breakfast is outstanding. The service was amazing. Everyone could speak German or English. The beds were like floating in the air. Everyone was so kind and friendly. Definitely going to come back, and recommend to others
Herr J . 2023-11-25
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Enjoy your meal. Friendly staff and great service! But bring your thick wallet with you!
Sergio Nelson . 2023-11-24
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Price performance unfortunately inadequate. Starters far too expensive and too small. You can't get a main course for meat and fries for less than 40 chf. For the price, the details like lemon towels after the moules are missing. Tables so small that a side shelf has to be used. Far too loud and temperature borderline. Our gastronomy scene has a real problem, we don't come like this anymore.
Lukas Dobler . 2023-11-24
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Delighted - very good food, nice ambience and nice service in the brasserie. Thank you and I'll definitely come back again.
Sebastian Moser . 2023-11-22
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Celine's service (?) makes all the difference! The right mix of charm and professionalism! Very, very happy again
Tammo S . 2023-11-22
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A good hotel in the city, with an event space attached. Close to restaurants and other activities.
Robyn Lee . 2023-11-19
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Great hotel right on Claraplatz. Great, minimalistic designed, absolutely clean rooms! I recommend a room facing the inner courtyard. The breakfast was delicious and rich. Egg dishes are freshly prepared. WiFi signal is great and there are numerous restaurants and supermarkets in the area. I will gladly come again.
Daniel Göttel . 2023-11-14
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Great vibe, quirky hotel, delicious drinks. Kim was amazing in the bar and very informative about the local produce from the area. Rooms were very clean and tidy and local area was nearby with lots of interesting attractions - entertainment, food, bars and a barber all within 5 minutes
Remy H . 2023-11-10
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We particularly enjoyed the great friendliness of your employees at the reception, in the bar and also in the restaurant, as well as their courteous support.
drmuckas . 2023-11-08
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We just had something to drink after the Basel trade fair. But it is absolutely remarkable how we were looked after by a service employee....Thank you very much!!
Thomas Vögtlin . 2023-11-06
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Excellent, high-design room, delicious breakfast surrounded by art. Room included a very nice dinner at the restaurant where I had the best schnitzel I’ve had in Switzerland. Highly recommend, the value is there for this hotel. Only small thing to be aware of if you’re a light sleeper: buses and other vehicles are loud on the street side. If you have a room on this side, it can be noisy past 1 am. They do provide ear plugs!
David . 2023-10-31
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Beautiful restaurant with the most incredible food and wine list. Thoroughly enjoyed my visit.
Claire . 2023-10-25
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Had an amazing time at Volkshaus (the restaurant section of the venue, didn't stay in the hotel). The service was top-notch. The entrecôte was cooked to perfection. The vibe and the atmosphere in the restaurant were cozy and welcoming. If you're in the area and you're not on a budget, you have to check this place out. Highly recommend 👌
Massimo Bartolotta . 2023-10-22
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The windows are not soundproof, you can hear people at the bar below and it is cold in the room. The double bed is just one large mattress, two of you don't sleep well. At reception, they take CHF 100.- as a guarantee "just in case" even though the room has already been paid for. The welcome is not warm. The only thing worth it is the breakfast which is excellent.
Jeanne Naudin . 2023-10-21
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Had my third visit to the Volkshaus today. This atmosphere and service is just a dream! I would especially like to thank Chris. A great waiter, you can really tell that he puts his heart and soul into it. I'm already looking forward to my next visit.
Joelle Sacker . 2023-10-18
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Heart of the City, clean and very attentive employees
Ame Schre . 2023-10-17
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Very nice, clean rooms. Friendly service.
Macchina Brutta . 2023-10-03
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Absolutely unbelievably poor service from the older grey haired waiter. For someone who must have been waiting for as long as this guy had he was the most rude waiter I've come across. When I told him he'd been rude he said "I've never been told that before" and walked off. Would not recommend this place at all.
Dan Emprire . 2023-09-29
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Plush. Swiss plug converters and Rhine swim bags at reception.
Clive Tilley . 2023-09-26
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I myself organized a conference in mid-September 2023 in the Volkshaus with almost 40 participants. It was a very successful event - also because all the Volkshaus employees are really good hosts. The employees all have the “we are only satisfied when you are satisfied” spirit. Everything fits together well, the rooms are beautiful, the bar is casual, the restaurant is great, sitting under the plane trees in the courtyard for lunch is unforgettable. The feedback from my event participants was clear - we'll be back!
Christoph Gabrisch . 2023-09-16
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Wonderful courtyard. I suggest the Burrata with Truffels and the Meatloaf. Would come again for a evening full of memories.
Karim Imanuel Fox (KaImFo) . 2023-09-11
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Nice rooms, a bit dark. Beautiful courtyard and great location. Service at check out poor. The employee came up to me with her mouth half full and said she was having lunch. I was no longer allowed to go to the toilet. I should ask the neighbor. You were not allowed to drink more than one glass of the cucumber tap water offered. At prices like that, the employees can't afford it - you expect friendliness and courtesy.
Stefanie Kalt . 2023-09-11
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Was there for lectures. The on-site support was exemplary.
LenaRia Retta . 2023-09-10
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A really very good kitchen and very good cooks - original - independent - French
Lana Krasniqi . 2023-09-02
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Very nice hotel with very stylish furnishings, very nice courtyard, great restaurant and bar. Individual and with a special touch.
Czi Stu . 2023-08-14
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Large wheelchair accessible room, very rich breakfast buffet and very central location (5min walk to Basel Tattoo)
Marcel Steinmann . 2023-07-31
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Good service, great location BUT way too expensive. Also for the location, the prices cannot be understood
Alexander Schäfer . 2023-07-22
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Service was friendly, but the food was overpriced.
Bettina Jayawickrama . 2023-07-17
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Nice restaurant with a beautiful courtyard garden. The small menu includes wonderful brasserie classics. The food is fresh and beautifully presented. Attentive and friendly service Best location close to Klaraplatz
Ruth Eugster . 2023-07-15
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Very nice terrace, however the prices are a little overpriced.
Catherine Zehner . 2023-07-15
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Great hotel, super remodeled, inner courtyard very nice.
Bruno Dietrich . 2023-07-10
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We recently ate at this restaurant and the staff was extremely friendly and accommodating. Unfortunately the food wasn't entirely satisfactory. We ordered the entrecôte with pommes allumettes. However, the fries were very salty and quite hard. Unfortunately, the food was not value for money.
Dario Paci . 2023-06-25
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Great service, nice atmosphere! Worth a visit! ⭐️
Henrik Herrmann . 2023-06-25
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Like every Year Photo Basel is there and has a great selection of world renowned Gallery go and Visit
Dancing Burningman . 2023-06-12
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This hotel brilliantly combines elegant design, exemplary cleanliness, optimal comfort, attentive staff and an ideal location. From the moment you enter the hotel, you are immediately seduced by its sophisticated design. The common areas have a modern aesthetic, skillfully combining classic and contemporary elements. Wood, metal and glass give a warm atmosphere to the entire establishment. The clean lines of the furniture and well-designed storage spaces help maintain an orderly and pleasant atmosphere. The quality of the general maintenance of the hotel was optimal. The rooms are also well soundproofed, guaranteeing absolute tranquility for a peaceful night's sleep.
María Chacón . 2023-06-02
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Went to eat in a shop. Food was very good and nicely served, service was quick and friendly.
Walti Egli . 2023-05-03
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Come for a concert, I recommend balcony seats. Nice setting, parking nearby.
Laurent Hauet . 2023-05-02
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Great location, top location and large hall
Capar Ismail . 2023-04-28
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We at be ready GmbH from Seuzach took part in the boxing event boxeo 2023. The competitor won his amateur competition. The event was well organized by the Basel Boxing Club. The boxing ring looked really good in the Volkshaus. There are parking spaces in the area. The toilets were very clean. The area in front of the entrance was cozy and inviting.
Nathalie Strassmann . 2023-04-21
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Mario Bondi concert was wonderful
Andreas Kühl . 2023-04-20
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Truly spectacular! Nothing negative point about this place. I'll be back
Giselle Amaral . 2023-04-14
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I was at the loco escrito concert. Never been in this small but nice room. Jackets could be given away for 2fr. There are more than enough payment toilets. I thought it was a bit stupid without toilet paper. The concert was great and would be recommended
Adornetto Doriana . 2023-03-24
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There are a lot of people in the restaurant and the environment is good. The hotel and the restaurant are relatively independent. The atmosphere of the restaurant is very good. The first meal is the fennel and orange salad, which is 4 points; the main course is the ribeye with leek cheese sauce, which is 4.5 points. Overall, it is 4.3 points.
Jevi Wang . 2023-03-23
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The Volkshaus completely spoiled us with an exceptional dinner, a simple, luxurious retro hotel room and a simple, high-quality breakfast. The service was courteous, the dinner was down-to-earth and above average in taste, the room was visually very appealing, the toiletries were high quality, the bed was a bit small in size, but comfortable. And the breakfast buffet is clear and with vegan products and other additions on request.
Likami Switzerland . 2023-03-20
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Gatsby Night in the Volkshaus Basel... A dream...
Jörg Lorenz . 2023-03-19
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Very nice and personable. Fair prices
Alfi Web . 2023-03-03
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Quite good, original, pleasant staff, nothing to say
Célia aaa . 2023-03-02
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The tartare was good, but the fries alumettes served with it were unfortunately cold.
Michael Heim . 2023-02-19
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Very nice diner, food is excellent, unfortunately the prices are quite high but not over for Basel. Wines price are definitively excessive. Nice atmosphere in the restaurant. Service a bit slow but very professional
Sylvie Tissot . 2023-02-16
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Revamped by well-known architects, well made and mostly even well thought out (example: toilet). Food in terms of price and quality is in the upper middle for me. Good and thoughtful employees. Friendly too.
Holger Mueller . 2023-02-16
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Nice rooms. Mega great and fresh breakfast buffet. Attentive receptionist. Thoroughly satisfied with our stay
Olivia Riem . 2023-02-12
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Absolutely stunning, modern hotel with everything you could wish for. Great location, very, very comfortable beds and a special thanks to early bird Anastasiia for making our stay extra special and comfortable! Definitely coming back.
Arthur Vink . 2023-02-12
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Good example of the high quality of Swiss restaurants.
Andreas Maunz . 2023-02-10
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Great food, great service, nice atmosphere
Markus Meichtry . 2023-02-09
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Was good as expected. I was surprised that the lunch service wasn't sold out. Both the cuisine and service are of a good standard and the location is beautiful and special. I'll definitely come back! Prices are reasonable in the upper middle range.
K. A. J. . 2023-02-08
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Good location, great architecture, nice interior, nice staff, Soeder products and a comfortable bed. What more could anyone want? ☺️
Cornelia . 2023-02-08
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Were here for a week in total and were happy with the hotel selection from A to Z. Extremely nice staff, clean rooms, excellent service and the hotel is very nicely designed. Located in a perfect location for Basel for excursions or for the office. It wasn't loud at all in terms of street noise or other rooms. On each floor there is a water dispenser, tea, coffee and fruits. Lovely again!
Amir Ademi . 2023-01-31
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Attentive service, with a delicious menu in a warm setting.
Bruno Fernandes . 2023-01-29
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Good cooking. Adequate cellar. Excellent service. Average-high price appropriate to the type of venue and Swiss standard.
Franco Castoldi . 2023-01-17
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Good service and good food. Also large portions
Le Winterli . 2023-01-16
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Best schnitzel far and wide!!!!
Heinrich Meyer . 2023-01-07
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I spent New Years Eve at the hotel. Amazing dinner and very warm and welcoming team members. Thanks for helping me kick off the New Year in style!
Lilian Roten . 2023-01-04
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A fantastic New Year's Eve party as part of the Kitchen Dinner. Exquisite dishes, new ideas like the pasta flambéed in Parmigiano. A great job from the entire team. And at midnight there was a bang, lasting in the IMI Bar until the early hours of the morning. All 1st league, congratulations!
Jakob Wenger . 2023-01-01
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Very great hotel. Beautifully furnished, top modern and nice large rooms. The staff is extremely friendly and competent. The coffee and water stations are simply great and, above all, free. In the brasserie you get good service and wonderful food. The bar is also of a high standard at fair prices. Nobody stands after this huge old fashion. Thank you!
oblivion emptiness . 2022-12-23
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slow and uncared for service, non-reviewable food, even though it is disgusting from appetizer to dessert ...
Mark Niederer . 2022-10-20
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For connoisseurs of art, architecture and cuisine... During a spontaneous autumn trip to Basel we came across the Volkshaus and achieved a real “trick” in the best sense of the word! Stylish architecture of a house with history meets stylishly integrated art without any intrusiveness. We were able to enjoy our short stay in a cozy, modern room with really high-quality furnishings. The concept of a central coffee, tea & water bar for the floor was new to us, but is probably the most sustainable solution we have come across so far (no unnecessary glasses, coffee machines, water bottles in the room, but everything is still available immediately)... Compliments for them Idea and successful implementation! The location was also perfect for us: just not far from the Mittelbrücke and therefore a few minutes from the historic center and at the same time just a few steps to the banks of the Rhine for a short walk. In the evening we were lucky enough to reserve a table in the in-house brasserie... and thus enjoy one of the most outstanding culinary delights. Whether newly interpreted cocktails as an aperitif, French cuisine with moules frites or beef cheek in a perfect implementation between tradition and modernity, or a digestive that tickles the taste buds and soothes at the same time. The price is at a higher level, but still a fair price-performance ratio for great quality and generous portions. All of this in a highly professional, appealing and at the same time calm atmosphere. At this point, compliments to the service with genuine interest and passion (thank you, dear Viola!)! We would like to thank you for this successful short stay and look forward to being able to enjoy Basel again in and with the Volkshaus!
Simone Uecker . 2022-10-08
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