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2 Restaurants im GastroRanking

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4,5

605 Stellungnahmen

location-iconTessenbergstrasse 33, Bern
Végétarien
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Visit glassblowing factory/shop and lunch. So far I've liked it in this restaurant (I've never eaten there before), but today it was a waste of time and money. The boss, R. Zünd, was stressed, irritable, frustrated and not really customer friendly. No other staff appeared to be present. The choice of words also left a lot to be desired when the pendulum fell out of his hand. At first there was a lot of chatter about the stones/bracelets (pendulums questionable). When asked about the menu, R.Z. stated that he didn't have a menu but could tell us what he was offering. These were fitness plates with crispy fish or falafel and other fish as well as various raviolis with salad. This didn't necessarily suit our taste or that of my children, who weren't that hungry either, so we asked if we could even have a salad. This was denied!! It was also left out that there were smaller snacks such as garlic bread. So we ordered crispy biscuits three times and ravioli once. Salad was ok, crispy not crispy, ravioli with tomato mozzarella tasted like olives. The subsequent bill for three fitness plates as well as a mineral, a beer and a large bottle of cola was rather hefty at CHF 140.00. When we paid we saw that there was a menu where the prices and everything on offer would also be visible. There was no receipt, which raises certain suspicions about the billing concept... The price would be one thing if the service and customer friendliness were right. And if, after the smoke break, the service goes back to work with clean dishes outside, I don't know... In any case, hands weren't washed, more likely the free-roaming dog was petted. I'm sorry, but after today I won't be able to recommend this place anymore.

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4,2

652 Stellungnahmen

location-iconUntergasse 17, Bern
Végétarien
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Every company has as good as the worst employee - and here it is the boss herself. Yes, I didn't see the sign on the ground at the entrance to the terrace (please wait for them to be placed). But that's no reason to have your boss yell at you from behind without greeting you. It continues in a spiteful, didactic tone until she finally allows you to sit in a free seat.